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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,150 reviews from our community

Traveler rating
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    256
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Cleveland, Ohio, United States
1 review
4 of 5 stars Reviewed January 13, 2013

Calm, clean and spacious room. Good place to stay. Located closely to downtown visiting places. A branch of Starbucks is included which is a great point. Free downtown shuttle service is another great opportunity to take a ride to nearby places for free.

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Bartlett, Tennessee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 11, 2013

I stayed here for two nights while undergoing medical tests in Cleveland. The room was clean, but rather small. There was a small refrigerator in the room which was nice. My biggest issue was with the heating unit. Despite having a thermostat on the wall, I could not get the room to a comfortable temperature. They do offer free shuttle... More 

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Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 4, 2013

My 11yr old son and I stayed at the Doubletree in December to watch the Redskins vs. Browns. It is about a 10 min walk to the stadium and the hotel location made it super easy to get in and out of the city. Check in was efficient and staff were friendly, even though we were sporting Skins jerseys ;-)... More 

Was this review helpful? Yes 1
michigan
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 3, 2013

Stayed only one night. Front desk staff very friendly and efficient. We were given connecting rooms with the particulars we had requested. Rooms were clean and comfortable, better than I anticipated. Always nice to have a fridge for cold drinks. Bathroom a bit tight but as expected in older hotels. Appreciated the covered self parking ($16) as it snowed and... More 

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Cleveland, Ohio
Top Contributor
69 reviews 69 reviews
15 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed January 2, 2013

Came into town to experience the Christmas lights, restaurants, and casino. Our room was very nice and clean with a refridgerator. The front desk guy, Steve, was really helpful. It's great to deal with someone who loves his job. Breakfast the next morning was very tastee. There was a little bit of a wait but, Coco, the kitchen manager took... More 

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Michigan
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 2, 2013

We booked this through hotwire (so didn't know the hotel before booking). Turned out to be a nice place to stay. Everyone was really helpful and nice that worked there. The shuttle service around downtown was wonderful and since it was so cold, we used that a few times. Walking distance to the Hall of Fame and Science Center. We... More 

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Cleveland
1 review
5 of 5 stars Reviewed December 31, 2012

The front desk staff was very nice, and the shuttle service was great, but I was extremely disappointed with the service in the bar. I was there for 15 minutes before anyone came out of the back to wait on us. There were other people waiting around for service also.

Review collected in partnership with Easytobook.com

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Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 26, 2012 via mobile

The rooms are a bit tired, but clean. The location is on the lake and I could actually see a nice slice of the lake between buildings. From reservation through check in and room service, everyone was extremely friendly. They have free wi-fi and a Starbucks on location. This hotel is right across the street from the Rock Hall, the... More 

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Springfield, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2012

We were in town for the Redskins vs Browns game & to celebrate my boyfriend's belated birthday. From reservations to check-out...the staff was friendly and provided excellent service. They went out of their way to make our special getaway perfect. Especially, Steve at the front desk. He was welcoming, accommodating & friendly. Our lake view room was comfortable & well... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking a moment to share your experience at the DoubleTree by Hilton Cleveland Downtown-Lakeside. I'm happy to hear that Steve (guest service agent) and Walter (buffet chef) were accommodating and made your stay more comfortable. We look forward to seeing you the next time you travel to Cleveland. Thank you again for your feedback. More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2012

I have stayed at this hotel many times and I have never had a bad stay so far. I have stayed in a suite, double bed and a king room over the past two years. When I got married in 2011 we stayed here and we also hosted our rehearsal dinner at the hotel. The staff was more than accommodating... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to write a review of your experience here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. It is truly a pleasure to hear that you often stay with us and that we are your choice of lodging when coming home. We truly take pride in delivering the best service and accommodations possible and happy to... More 

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