We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree Cleveland Downtown / Lakeside

Hotel deals
Hotel website
1111 Lakeside Avenue, Cleveland, OH 44114
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Doubletree Cleveland Downtown / Lakeside
Professional photos View all
Browse nearby
Doubletree Cleveland Downtown / Lakeside
Add Photo Write a Review

1,231 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    362
    425
    281
    112
    51
See reviews for
299
398
62
270
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1231)
  • Mar-May only
    (288)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (340)
  • Dec-Feb only
    (184)
All months
There are newer reviews for Doubletree Cleveland Downtown / Lakeside
See the most recent reviews
Fort Myers, Florida
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 26, 2013

Easy to find, parking our front to check in. Self park with hotel key for access so very secure. we had suite on 18th floor where the Executive lounge is. Suite was roomy and very clean. Did not have a view of lake, would ask for that next time. We walked to Rock and Roll Hall of Fame twice, about... More 

Was this review helpful? Yes
Fraser, United States
1 review
4 of 5 stars Reviewed September 26, 2013

The hotel was in a good location, shuttle services were a plus to take you downtown and pick you up, drivers friendly and helpful. Rooms and lobby were clean and updated. Front desk was friendly and always there to answer questions and give local restaurant recommendations. The only downfall was the long elevator waits, there is no service elevator, therefore... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Columbus, Ohio
1 review
3 of 5 stars Reviewed September 26, 2013

This hotel is barely average, overpriced and the elevators are so slow. I'm not even sure two of the four elevators were working. We spent a lot of time waiting on elevators. Staff was very friendly and accommodating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 25, 2013

We really enjoyed our stay, the staff was helpful and friendly. Very clean rooms and the beds were like a puffy cloud to sleep on. Wonderful Cookies ! Our Kids really enjoyed the pool as well. This hotel was not far from different things to see and do, like the rock n roll hall of fame, zoo and the great... More 

Was this review helpful? Yes 1
Reading, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2013

We stopped for one night and it happened to be our wedding anniversary. We were treated exceptionally well. Everything from the shuttle service to room service was prompt and well done. ALL and I stress ALL of the staff were accommodating and friendly. Loved it and will recommend this particular hotel to everyone.

Was this review helpful? Yes
Westerville
1 review
3 of 5 stars Reviewed September 24, 2013

Stay was OK, but every time an adjacent room used the plumbing, we heard high pitched whistling noises that woke us up or were very disturbing. Also, the fire alarm flashes all night - not conducive to sleeping. I let the front desk know the next morning. They said they would look into it - but offered me nothing. I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Daniel S, thank you for taking the time to let us know about your most recent stay at our hotel. We do apologize for the exterior noise you encountered and the flashing fire alam light in your guestroom. The flashing light regarding your smoke detector is a city code and provided for our guest's safety. We do hope that... More 

CHARLESTON, United States
1 review
2 of 5 stars Reviewed September 23, 2013

hotel selected due to close proximity to work location. nice location on the lake, near football stadium and r&r hall of fame. howe,ver the hotel was run down, needs refurbished and a good cleaning. rooms not the cleanest.....hotel shuttle service was good, driver knowledgeable and offered good dinner suggestions.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Margaret M, thank you for taking the time to let us know about your most recent stay at our hotel. We apologize for the lack of service you encountered, this by nom means is how we treat our valued guests. Rest assured that we have shared your comments with our appropriate team members in order to make the necessary... More 

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed September 20, 2013

Went to Cleveland for the Rock & Roll Hall of Fame and a baseball match at Progressive Field. Both places really close to the hotel. The check in was really fast, the cookies were great and the extra request I ordered online were already on the room. The staff was always there to help and explain. There was supposed to... More 

Was this review helpful? Yes
Piqua, United States
2 reviews
1 of 5 stars Reviewed September 20, 2013

different room than they promised on phone, 10:00 at night I was changing room, no bellboy or carts to bring in luggage. key card would not work to get out of garage, elevators were all broken, key card in room would not work, had to wait in lobby for cart to leave. It was a nightmare...one aggravation after another. Can't... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Margaret M, we wanted to take this opportunity to sincerely apologize for the service issues you had with our hotel. Let me assure you that your feedback has been shared with the apporpriate staff members. Our service provided to our guests is our number one priority and again I apologize for your inconvenience. I have also shared your positive... More 

1 review
5 of 5 stars Reviewed September 19, 2013

The hotel had 4 wedding parties staying there that weekend, so they were very busy. But the front desk staff was never too busy to assist all of their guests. The restaurant staff seemed to be a bit overwhelmed at breakfast and was quite cross with the patrons. perhaps she was just inexperienced. Clean and great amenities!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (39)
Viewed
Bathroom (22)
Viewed
View from room (9)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (94)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (8)
Viewed
Dining (14)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Other (52)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay