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Doubletree Cleveland Downtown / Lakeside

3.5 of 5
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1111 Lakeside Avenue, Cleveland, OH 44114
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Rock/Roll Hall of Fame
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1 room 1 guest
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Doubletree Cleveland Downtown \/ Lakeside
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1,332 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Ohio, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 12, 2014

Small room with too much furniture. Bed & desk chair had body fluid stains on them. Air handler was VERY dirty, gave me a sinus infection. Found bugs in the bathroom, as well as hair in the tub. Walls were thin, could hear football fans from the lobby. Room looked out onto a business building.

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to give us feedback regarding your stay at the DoubleTree by Hilton Cleveland Downtown-Lakeside. Our goal is to provide the best accommodations and services possible in hopes of meeting our guest expectations. We have shared your experience with our entire staff so changes can be made. Thank you again for writing a review. Your... More 

Rhinebeck, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2014

We picked this hotel for its proximity to the Rock and Roll Hall of Fame. It is less than a ten minute walk from the hotel to the Hall. Downtown Cleveland in fairly compact so you are fairly close to the stadiums, arena and restaurant row. The staff at the hotel was friendly and helpful. We needed to store our... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 6, 2014

We had an outstanding stay at the Double Tree. It was within walking distance of the Rocking Roll Hall of Fame and Museums. The shuttle service was prefect. The Staff here is the best, they will make your stay wonderful.

Review collected in partnership with DoubleTree by Hilton

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Belding, Michigan
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 5, 2014

We splurged with a trip to Cleveland for our anniversary and decided on Double Tree as they offered a package with tickets to the Rock and Roll Hall of Fame and Free Breakfast and Parking. The experience was just disappointing. Our first room had a very dirty tub with lines of something brown running down it and a pile of... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to tell us about your experience during your recent stay here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. I would like to first reassure you that the incidents described are Atypical of our hotel. Our goal is to provide the best service and accommodations possible and your feedback will assist us in making the... More 

Arlington, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 3, 2014

Great location in downtown Cleveland on Lake Erie. Close to Rock Hall and Science Center, sports venues. Older property but nicely upgraded. Room had a great view of the city and lake, and was clean and comfortable. Staff was friendly and courteous. Food left much to be desired. Service was slow. Had to ask for luggage cart and someone to... More 

Review collected in partnership with DoubleTree by Hilton

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2 reviews
5 of 5 stars Reviewed December 31, 2013

We had a wonderful visit. The front desk staff took care and time to make sure our room was right. The breakfast crew was just as helpful. We will definitely stay here again when we return to Cleveland.

Review collected in partnership with DoubleTree by Hilton

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Fairview Park, Ohio
Level Contributor
8 reviews
3 of 5 stars Reviewed December 30, 2013

First time visiting a Double tree hotel and had a so-so experience. Rooms/beds were clean and room was nice looking. However, there was a stain right above the bed on the ceiling which was kinda gross looking. Beds were comfortable, but not amazed by them. The free cookies for checking in were definitely a great perk. Only real hotel complaint... More 

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charleston, United States
1 review
5 of 5 stars Reviewed December 29, 2013

This hotel is conveniently located. I liked the private parking building attached, for more security. The hotel is in good repair and the rooms very nice, clean and convenient. The staff was extremely courteous and helpful. My wife had breakfast there, I was having surgery and could not eat, and it was very good quality food and the service was... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
1 of 5 stars Reviewed December 28, 2013 via mobile

I stayed at the Doubletree on the 13th of December 2013. My initial impression is that the hotel needs a good cleaning our a remodeling of the Front Desk area. The rooms were the sane fashion needing a remodel before the colors of the upholstered chairs and sofa become much more outdated. The cleanliness was about okay but in the... More 

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Kalamazoo, United States
1 review
5 of 5 stars Reviewed December 28, 2013

We were recommended to this hotel by Cleveland Clinic Hospital. DoubleTree made us feel very welcomed. This was our 4th stay at this location and it has become our hotel of choice during our visits to the hospital.

Review collected in partnership with DoubleTree by Hilton

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