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Doubletree Cleveland Downtown / Lakeside

3.5 of 5 1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,086 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
See the most recent reviews
Tucson, Arizona
Top Contributor
338 reviews 338 reviews
64 hotel reviews
191 helpful votes 191 helpful votes
2 of 5 stars Reviewed May 23, 2013

It is hard to know where to start. I spent two nights here and while the room on the executive floor was just fine, the experience was far from typical for a Doubletree. Let's start with the executive lounge, which opens for breakfast at 630 AM so that folks can get an early start. Well, it is open at 630... More 

Was this review helpful? Yes 1
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Zabriski bound, I wanted to take this opportunity to apologize for the experience you encountered during your most recent stay at our hotel. I have personally spoken to the staff members involved regarding your service issues. I appreciate your feedback and do hope that you will give us another opportunity to serve you in the very near future. Thank... More 

Kitchener, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2013 via mobile

The hotel is nice but should cost between $100-$150 per night and should include parking. We paid $250 per night plus $16 per day for parking! For that price I was expecting a really nice room. I was surprised at how small it was, there was no closet and there wasn't a mini-fridge. I was not impressed with what I... More 

Was this review helpful? Yes 1
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Christina R, I wanted to take this opportunity to apologize for the inconvenience you encoutered during your most recent stay at our hotel. I'm sorry that you felt our pricing structure was out of line. We try our very best to remain competitive and give our guests the experience and service they deserve. Again, I am sorry that you... More 

Brighton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

A large group of us stayed there for 4 nights. Great location, can walk to everything. Rooms were clean and beds were super comfy! The warm cookies provided to us was an added bonus, even got some for the 7 hour ride home. Steve at the front desk was amazing. He took the time to give us directions, advice on... More 

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Columbus, United States
1 review
4 of 5 stars Reviewed May 20, 2013

I stayed here for one evening for a seminar that was held here. The bed was comfortable, the rooms were clean, and the staff was friendly. I would most likely stay here again in the future under the same circumstances.

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2013

Stayed here for the Cleveland Marathon as well as for business. The location was perfect not only for the marathon but also for the Rock'n Roll museum. The easy 5 minute walk meant we could leave the car in the hotel parking instead of having to pay for museum parking. More than anything, I have to commend the friendly staff;... More 

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A TripAdvisor Member
3 of 5 stars Reviewed May 16, 2013

Average satisfaction overall. Had issue with making reservations on front end but when checked in front desk fixed super fast with no questions. Location of hotel is a disadvantage due to loud train noise. Can be loud enough to wake one up in the middle of the night.

Review collected in partnership with DoubleTree by Hilton

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1 review
4 of 5 stars Reviewed May 14, 2013

Had to stay a week for business. Room was clean and modern. Staff was friendly and helpful. My favorite was the fitness center. Almost a full gym with all necessary equipment that I could do a full and normal workout. Very nice hotel and worth the stay.

Review collected in partnership with DoubleTree by Hilton

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newark, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

beautiful hotel, awesome warm cookies anytime you asked :) rooms were beautiful, bed and pillows were so comfortable, bathrobes provided were nice and fluffy. I loved this hotel- I will want to stay at a double tree anytime I stay in a hotel if there's one available!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Elora, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed May 7, 2013 via mobile

Great hotel centrally located with a shuttle that will whisk you around the city to all the hopping restaurants, theatres, etc..... A staff that is always smiling and looking for ways to go above and beyond to ensure you're stay was nothing but the best it could be! Highly recommended!

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Traveljunkie 7557, thanks so much for taking the time to let us know about your most recent stay at our hotel. Your positive feedback has been shared with all of our staff and I know they will appreciate it. Again, thanks for your feedback and have a great week. George M. Iannacone, General Manager More 

Merced, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

Spent two nights here with the Rock & Roll Hall of Fame as our reason for the trip. We were "blown away" by the incredibly good service. The hotel was within easy walking distance of the Rock & Roll Hall of Fame, and has excellent rooms and facilities. It is quiet, clean, and comfortable. We also appreciated the FREE downtown... More 

Was this review helpful? Yes 1
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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#14 Romantic Hotel in Cleveland

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