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Doubletree Cleveland Downtown / Lakeside

3.5 of 5 1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,105 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
See the most recent reviews
St. Clair, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

Nice clean place, just the taste of the food in the resturant was a little disapointing is all, just bland, and was dissapointed with it was all, esspically for the price. Was happy that they had smoking rooms, there getting so hard to find, I did appreciate that.

Review collected in partnership with DoubleTree by Hilton

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burt, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2013

While complaining of unruly youths banging their heads against elevator walls and swearing while my family were in elevator, hotel staff stated NO SECURITY AND REFUSED TO CALL POLICE, hotel staff caused confrontation by calling parents of the teens to the lobby where a very loud confrontation was started by teens family. Requested to have teens removed for safety of... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Kevin, I was made aware of the situation that occured during your most recent visit to our hotel and I am very sorry to hear you felt unsafe while staying with us. Safety is of the utmost importance, and we even go as far as to hire security personnel between the hours of 11pm and 7am. Our front desk... More 

Miami, United States
1 review
5 of 5 stars Reviewed June 19, 2013

Elegant, confortable beds and great downtown location. My family and I only stayed one night. The attractions are very close to the hotel at walking distance. We enjoyed the Rock and Roll Hall of Fame which is about two blocks from this Hilton Doubletree.

Review collected in partnership with DoubleTree by Hilton

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Burke, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2013 via mobile

Great location for Rock n Roll Hall of Fame. Nice clean rooms with comfy beds. We purchased the Rock n Roll package. Great deal included parking, breakfast and tickets to Hall. Nice shuttle service to some sights ! Cookies are great!

Was this review helpful? Yes 5
Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 18, 2013

Well run hotel with very service oriented people. I was greeted by a friendly front desk who answered all of our questions. Ate breakfast in the restaurant and staff was outstanding, never missed a beat. Will definitely return.

Review collected in partnership with DoubleTree by Hilton

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Dayton, Ohio
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 18, 2013

Truly enjoyed an overnight at the Doubletree Cleveland. We purchased the "Rock and Roll Hall of Fame" package - which included breakfast, free parking, and a slight discount on tickets to the Rock and Roll Hall of Fame. Very good value! Location? Perfect! The HoF is within walking distance, as is Burke Lakefront Airport and other attractions. There is a... More 

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Howell, New Jersey
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2013

We thoroughly enjoyed our two night stay. The desk clerk who greeted us was wonderful. Couldn't do enough for us. He helped with parking car, getting the bags to our room, showing us around and passing out those wonderful cookies. Courtesy van to Rock Hall was helpful. Getting back not so much! The hotel is older so the elevators were... More 

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Elzabeth V, thanks so much for taking the time to let us know about your most recent stay at our hotel. We are so pleased that you chose us and we exceeded your expectations. We will definitely share your comments with our team. Again, thank you and we look forward to serving you in the future. More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed June 10, 2013

Hotel staff were quite friendly and accommodating. They couldn't provide us with exactly the King room we wanted, so they comped us with a free breakfast. Nice touch. The room was clean and up to expectations. The chocolate chip cookies (which are thrust into your hands upon check-in) may change your life! Convenient location with decent view of Lake Erie... More 

Review collected in partnership with DoubleTree by Hilton

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

LeahT, thanks so much for letting us know about your most recent stay at out hotel. We most definitely appreciate your feedback and will share it with all of our staff. Again, thanks for taking the time to give us your feedback, we truly appreciate it. More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 10, 2013

Great location in downtown Cleveland near Rock 'n Roll Hall of Fame. One of the main reason's for visiting was the visit the Hall of Fame. Easy walk to Hall of Fame and Great Lakes Science Center. Downtown Cleveland was like a ghost town in the evenings so we didn't really venture out after dark. We were too lazy to... More 

Was this review helpful? Yes 1
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear Island 411, thanks so much for taking the time to let us know about your most recent stay at our hotel., We have spoken to our Chef regarding the pancakes and have already made the necessary adjustments. It seems that the rest of your stay was extremely enjoyable and we appreciate your candid feedback. Thanks again and I look... More 

Blossvale, United States
1 review
4 of 5 stars Reviewed June 8, 2013

We were very happy with the hotel overall, great staff, clean rooms, happy with internet and in-room fridge. Great location. Our only disappointment was with the pool, the water was cloudy, not clear and seemed to not be filtering properly. Since we have kids the pool is important to us. The pool would be the only thing that would make... More 

Review collected in partnership with DoubleTree by Hilton

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#13 Romantic Hotel in Cleveland

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