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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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1,282 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Alliance, Ohio
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 18, 2013

Weekend away in Cleveland- hotel is conveniently located, staff is very friendly and helpful, rooms were clean, bed so comfortable. We ordered room service twice- dinner and breakfast - and received HUGE amounts of food which was also tasty. Only downfalls- hotel seems a smidge run down here and there, soda machines were out of stock wherever we went and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Rockford, IL
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 15, 2013

I would definitely stay here again. Walking distance to Hall of Fame and Browns Stadium. Room was very small but it was workable. On weekends restaurant only serves buffet for breakfast (regular menu for other meals). We walked all over Cleveland and it was in the middle of a snow storm this hotel is close to everything. I never felt... More 

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Braintree, Massachusetts
Level Contributor
2 reviews
4 of 5 stars Reviewed December 14, 2013

Had a double room with 2 queen beds. Great that this hotel is non-smoking. Beds comfy. Room had an extra chair for sitting, always appreciated. Bathroom good, not huge, not tiny. Lots of hot water. Hotel has good breakfast choices. Walking distance to Rock Hall of Fame but not much more. The hotel has a terrific shuttle service that will... More 

Review collected in partnership with DoubleTree by Hilton

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Columbus, United States
1 review
4 of 5 stars Reviewed December 12, 2013

The rooms were small but okay for the night. Very clean and modern. It was close to the playhouse, stadium and rock n roll hall of fame. The workers were not very friendly or helpful. Took a while to get serviced at the front desk and attached restaurant.

Review collected in partnership with DoubleTree by Hilton

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Dover, United States
1 review
5 of 5 stars Reviewed December 12, 2013

We had a great view of the lake when we stayed at the Doubletree. The staff was excellent and made our stay even better. Complimentary shuttle service with a great driver named Carl was convenient and fast. You do hear the sounds of the city here like the planes and trains but it is, after all, a downtown hotel. Room... More 

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Ann Arbor, Michigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 11, 2013

Bathroom is CLEAN and NOT SMELLY- yah :-D Enjoying my stay so far. Friendly and courteous staff. Convenient parking. However this is a OLD building. The windows are dirty, window frames (metal) seems like they are tampered - maybe for some repair. Heating and Cooling unit (Amana) - DIRTY seems like its never cleaned I can see the mold inside.... More 

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Cincinnati, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 10, 2013

I have stayed at this location several times over the past 4 years, while visiting my son who attends CSU. The beds are wonderfully plush and the decor is modern and attractive, well designed. Service is generally excellent and friendly. My only complaint is that I've noticed a decline in maintenance over the past few years. This most recent stay... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
2 of 5 stars Reviewed December 7, 2013

This location is terrible if you have any inclination to leave the hotel after dark to walk to a restaurant or a sports bar. The public areas are not clean. I stay at Doubletree around the country and this is a glaring exception to the experience that I have come to expect.

Review collected in partnership with DoubleTree by Hilton

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Dear dkinsel, we want to take this opportunity to sincerly apologize for the issues you encountered during your most recent stay at our hotel. We are sorry that you were not happy with our location as it relates to the areas that you wanted to visit. We do have a shuttle service that is available to all of our guests... More 

Saratoga Springs, New York
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 6, 2013

Stayed here for business recently, had a quick and easy check-in. Property was very clean and well kept. Shuttles were more than willing to run us around downtown to the local attractions. It's a pretty decent walk to the baseball and basketball stadiums as well as the casino but they are within walking distance. Parking garage attached to the property... More 

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London, United States
1 review
5 of 5 stars Reviewed December 4, 2013

Friday night arriving we were tired and ate at the bar in the hotel...the staff and food were great and timely. The Doubletree was convenient to the Rock&Roll Hall which was where we were going to visit. We were able to walk there and leave our car parked. The staff helped direct us to our restaurant for a special dinner... More 

Review collected in partnership with DoubleTree by Hilton

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