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All 33 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114
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67%
Ranked #17 of 33 hotels in Cleveland
A recent review
3 of 5 stars Reviewed June 21, 2012
Raymond D Port of Spain, Trinidad
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883 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
See the most recent reviews
Port of Spain, Trinidad
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 21, 2012

This hotel stay is not one that I will recall with great joy and fondness, despite being in the city to attend a graduation. On arrival (Thursday evening) we were assigned to a room that reeked of smoke when you opened the door. Back down to Reception where we were told that the they had no other rooms of the... More

Was this review helpful? Yes 1
Management response:

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noisy hallways and thin walls. Your comments will help us correct these issues. We also would like to apologize for the room that you originally received; we want... More

Cambridge, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2012

Stayed here many times when it was the Holiday Inn, it needed the rooms to be updated but the last two times now it's The Doubletree it is Excellent...... Close to everything, free shuttle or again within walking distance, football, baseball, airshow, clubs and restaurants. Parking is $20/nite $$$$, try to get in free one infront of hotel.

Was this review helpful? Yes 1
New Orleans
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 16, 2012

This hotel was first class. The staff at the desk was very helpful. They reall took care of us. I can't remeber their names but both were with child. Good luck! Hotel was clean and fun.

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Sarnia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 11, 2012 via mobile

We had a great time in Cleveland... Staff at the hotel bar are fantastic especially Judy and Patti. Love the warm cookie at check in. Can't wait to go back to Cleveland, it's a great city.

Was this review helpful? Yes 2
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you.... We look forward to having you back! More

Columbus, Ohio, USA
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 6, 2012

This past month a friend of mine and I decided to have a girl's weekend so we went to Cleveland to visit the Rock N Roll Hall of Fame and check out the downtown area. The Doubletree downtown is a very nice place to stay. We booked a special package where our tickets for the Hall of Fame were included... More

Was this review helpful? Yes 2
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

I am so pleased to hear you enjoyed your stay. As for the breakfast and bar attentiveness, I am sorry we feel short. I will make sure to address these areas and the feedback is so valuable. We realize you have a choice and we want you back... Love the cookie, but it's the little things that matter. More

Senior Contributor
46 reviews 46 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 5, 2012 via mobile

Hotel is very clean. Staff is very attentive. Starbucks on site! Pool and hot tub were nice. Has a shuttle that takes you to the clinics and anywhere in a 2 mile radius. But, but that all depends who you talk to! We spent over $100 in taxi fares when in fact the shuttle could've taken us! Make sure you... More

Was this review helpful? Yes 2
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for the wonderful response. I am glad you enjoyed most, if not all of the amenities we have. I do apologize the shuttle service was not made more clear and will look for a convenient way to communicate better. We look forward to your return. And yes, the cookies are Great!!! More

Ringwood, New Jersey
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 28, 2012

We traveled to Cleveland with our two teenage boys to visit the Rock and Roll Hall of Fame. We chose this Hotel because it is within walking distance to the Rock Hall. Our stay with them was great. We paid extra for "executive level which included breakfast and cocktail hour in the evening. While the food service was good, the... More

Was this review helpful? Yes 2
Knoxville
Contributor
14 reviews 14 reviews
10 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 22, 2012

Stayed here for 11 days on business and was pleasantly surprised at the attentiveness and attention shown by the employees. Everyone from the front desk to the van drivers were kind. I did not use the attached parking garage but note that it appears very spacious; the restaurant's price is comparable to other restaurants in the downtown area and was... More

Was this review helpful? Yes 1
Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

Although I didn't stay at this hotel, but our 2 day event was held here, and I have never seen hotel employees so attentive and super friendly! They treated us like royalty, every little detail was attended to. And during our evening cocktail party, they were constantly ridding dishes from our table and happily doing so, always smiling and very... More

Was this review helpful? Yes 1
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

I must say thank you greatly for the wonderful comments with regards to our staff and the meeting you attended here. While obviously there can be challenges from time to time, it is great to hear you received such attentive service. We do look forward to having you stay and enjoy the rest of Cleveland sometime. Thanks again More

Vancouver, British Columbia, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 13, 2012

This is a convenient, affordable downtown hotel, with great DoubleTree service – and delicious DoubleTree cookies! Parking was great – they have their own parking garage attached to the hotel, with elevator access directly from the lobby. Both times I parked, I had no trouble finding a space. The AC unit was awful, a loud, windy thing that sounded more... More

Was this review helpful? Yes 1
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

I am very glad to hear you enjoyed the Cookies and many areas of the hotel. I am sorry for the noise you ancountered with the AC unit and will make sure to have engineering look into. We look forward to having you back. More

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 
Number of rooms
380

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