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All 35 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Ranked #20 of 35 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 1 week ago
Bridget V Elgin
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1,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Elgin
2 reviews
4 of 5 stars Reviewed 1 week ago

Was in town for a Cleveland Browns game and this hotel is just minutes walking distance to the stadium. Room was nice, clean and comfortable but the elevators are VERY slow - everyone was complaining about them. Also, the 5:30 - 8 p.m. reception including drinks and appetizers was an unexpected pleasure except the staff didnt stock the beer in... More

Review collected in partnership with DoubleTree by Hilton

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Cleveland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall we had a good experience. Nothing special, but good experience. Front desk service was great, the room was neat, and clean for the most part. The bar was average, and the service in the bar was the same. Again, we had a nice stay, but nothing stands out as memorable. Parking was convenient, and transportation downtown was always at... More

Review collected in partnership with DoubleTree by Hilton

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Fredericksburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I came to Cleveland to watch the Browns put a beat down on the Pittsburgh Steelers. The hotel was within walking distance of First Energy Stadium, the Rock and Roll Hall of Fame, and the Great Lakes Science Center. The hotel offers a free shuttle to most location to include the Horseshoe Casino. The room was extremely... More

Review collected in partnership with DoubleTree by Hilton

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Denmark
Top Contributor
91 reviews 91 reviews
74 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

As the name suggests the hotel is located downtown overlooking Lake Erie. We wanted to visit the nearby Rock & Roll Hall of Fame, and the hotel offered a package including tickets, parking, and breakfast at a fair price. Extremely friendly and helpful staff at the front desk, and the hotel also offered a complimentary shuttle ride to the museum.... More

Was this review helpful? Yes 1
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. Booking our RRHF package is a great value and we are happy that you chose to stay. We are pleased that our staff, accommodations and amenities all helped to make for such an enjoyable stay. Your feedback is awesome and has been shared with our entire staff. Thanks again, More

Cleveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff completely made our trip worthwhile. They were the most friendly and accomodating have i have ever experienced at any hotel. I will always stay there anytime i am in the area. We went for a friends birthday and they gave her special attention and were attentive to everything we asked.

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

It was our pleasure to provide the service and accommodations one has come to expect from the DoubleTree brand. We here at the DoubleTree by Hilton Cleveland Downtown-Lakeside are looking forward to providing that world class experience on your next visit as well. Thank for taking the time to write a review of your stay. More

2 reviews
1 of 5 stars Reviewed 1 week ago

Yuck - would never stay at another Doubletree or Hilton property again. Food horrible and not as advertised on in-room menu. Don't waste your money on this run down old hotel. And don't fall for reservations clerk transferring you to Hilton Select program - rip off!

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

I would like to thank you for taking the time to give us your comments about your recent experience at the Doubletree by Hilton Cleveland Downtown-Lakeside. Please accept my sincerest apology for all inconveniences. It is our mission & culture to provide the best service possible at every level and I regret that we were unable to achieve our goal.... More

South Hadley, Massachusetts
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved my stay at the Double Tree. As a female traveling for work, the hotel offered not only a great stay, but a decent bar and meal, and hotel shuttle transporation to local attractions. Was very pleased with all the staff I encountered, especially when i asked if i could get an extra cookie from the front desk. The gym,... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for choosing to stay with us and for taking the time to write a review. We are pleased to read that not only was the staff warm and welcoming, but the hotel amenities made your stay even more enjoyable. Our culinary team is always busy in the kitchen whipping up delicious menu selections and baking off hundreds of... More

Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I recently spent the weekend at this hotel. Front desk staff was very friendly and helpful which was great. The rooms are average, but not in the greatest of shape. There was paint peeling from the ceiling and the walls were thin enough I could hear an entire conversation through them. Housekeeping was fine as far as... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We are pleased that for the most part your stay was enjoyable. We appreciate the feedback that was given in your review. It seems that on the flip side, there are areas of needed improvement like the removal of food treys from the hallways. Thank you for making us aware of your experience, your feedback will assist us in making... More

2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed at the DoubleTree with friends for an adult weekend away. The disappointment began when they couldn't honor our friends military discount because there was a home football game. Well, I am sorry, but the men and their families did not stop fighting because there was a home game or a holiday or for any other reason. I tried... More

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Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff were very kind and personable. Thats about were the positives end. After walking down a dark scary hallway to my room, I entered the room which was very beaten up, and smelled of smoke covered up with cheap air freshener. The staff apologized and quickly brought me a key to a new room. The new room... More

Was this review helpful? Yes 1
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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

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