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Doubletree Cleveland Downtown / Lakeside

3.5 of 5 1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,117 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Jacksonville, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Rude staff, dirty room, defective lights, antiquated building and elevators, ridiculously not worth it food, paper thin walls and doors, outrageous fees for parking. Do not stay here unless you desperately want to know if your neighbors had mexican for dinner.

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. We are deeply disappointed to read that your stay was not enjoyable. We apologize for all inconveniences experienced and hope you will allow us the opportunity to regain your confidence (please see offer in email sent directly to you). All feedback is of value to us and gives us... More 

Clifton Springs, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the beds were comfortable. The staff was helpful. We were disappointed that the coffee shop was closed by 6 and we could not get a burger from the dining room. Didn't want to pay the prices of room service. Breakfast was extremely high $15 each and items were cold and oatmeal had a crust on... More 

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We appreciate the feedback regarding your recent stay here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We are pleased that you found our location convenient and easy to access area attractions, entertainment venues and that our staff was helpful and that you also found your accommodations to be comfortable, well maintained and to your liking. We will definitely share your... More 

Stockton
2 reviews
3 of 5 stars Reviewed January 25, 2015

Besides the room being overpriced, there are the parking charges and breakfast is not free! The food choices are the same as other hotels that offer free. There are not many places to eat in the area. Find another place to stay.

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We understand that hotel accommodations, meals and incidentals may seem overpriced at times and we appreciate your valuable feedback which gives us an opportunity to make you aware of many options that our hotel has to offer. Some of our options include packages and discounted rates. One example is our Rock and Roll Hall of Fame package. This package includes... More 

Glen Mills, United States
1 review
3 of 5 stars Reviewed January 23, 2015

The staff was wonderful but the pool and fitness center were closed and I wouldn't waste your money on the hotel restaurant. The food wasn't very good and was overpriced. The room was clean and the bed had plenty of pillows. There is no need to bring extras.

Review collected in partnership with DoubleTree by Hilton

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Lemont, Illinois
Top Contributor
95 reviews 95 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stayed here and had to adjoining rooms for our girls. Front desk staff are very friendly and helpful. Rooms are nicely decorated and clean. Hotel has a restaurant with pretty good food and very friendly service. In fact all the employees we encountered were very nice. Fitness center was closed for renovation so we did not get to use... More 

Was this review helpful? Yes 2
Medina, Ohio
Top Contributor
82 reviews 82 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 18, 2015

I bid on this hotel on priceline and paid more than I would have thought. Think very low three figures. Check-in was very easy - the folks at the front were very nice. The shuttle to local area establishments was a nice touch! The room itself was modern and clean, overall. That's where the "positive" ends for our stay. While... More 

Was this review helpful? Yes 1
Coshocton, United States
1 review
4 of 5 stars Reviewed January 15, 2015

The hotel staff and food was amazing. We picked this hotel for is location since it was close to the arena & had free shuttle service. The overall experience was a 7 or only issue was at check in they over booked the suites & the noise. So don't get placed in suite #1403 the elevator noise kept us up... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Pittsburgh, United States
1 review
5 of 5 stars Reviewed January 14, 2015

We stayed at this hotel for a very good friend of ours' wedding, and everything was absolutely perfect. The staff was very helpful and the room was nice. I loved the big fluffy towels, the comfortable bed, and the blow dryer in the bathroom saved my life! The little things make all the difference. Very satisfied and would stay here... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Fremont, United States
1 review
3 of 5 stars Reviewed January 13, 2015

Due to pool being out of service our family was shuttled to another Hilton property to use the pool. There was no assistance offered into/out of van. Walk was icy leaving DoubleTree and the shuttle driver dropped us off in a snowbank at the curb of the Hilton property. Again upon return the driver remained in his seat offering no... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed January 12, 2015

Loved the Cleveland Lakeside DT Hotel! I'm serious when I say... "The friendliest staff I've ever dealt with!" The Lakeside Double Tree cared that our stay was First class... They succeeded! Outstanding Job with your hotel and staff Mr. Clifton! We will be back!!

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#14 Romantic Hotel in Cleveland

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