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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Rock/Roll Hall of Fame
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1 room 1 guest
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Doubletree Cleveland Downtown \/ Lakeside
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1,323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Valley City, United States
5 of 5 stars Reviewed yesterday NEW

Doubletree Hotel in Cleveland Lakeside is a wonderful hotel to stay. The hotel has a nice shuttle to take you anywhere with in a one mile radius of the hotel. The hotel is within walking distance to the Cleveland Convention Center and the Rock and Roll Hall of Fame.

Review collected in partnership with DoubleTree by Hilton

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20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The staff was friendly and the location was great but the room and furniture was very old, which gave the room a dingy and dirty feel. For the price we paid for a room, we were disappointed. The size of the suite was decent, but the furniture was pretty used and beat up.

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new york
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We stayed here 2 nights. If I hadn't already paid in full I would have left. What a dump!!! The hotel needs to be renovated from top to bottom. The elevator, hallways and room were dark and dingy. I asked for a room with a lake view which they gave us. However, the outside of the windows where filthy so... More 

Was this review helpful? Yes 1
Two Rivers, Wisconsin
Level Contributor
124 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were able to negotiate a deal with the Hilton Doubletree and it ended up that they “found” a special rate. It included breakfast, parking and tickets to the Rock and Roll Hall of Fame. They originally quoted $159.99 per night; after some questions, they had a package that included two tickets to the Rock ‘N Roll Hall of Fame... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on business. The room was nice, the location good. The staff could not reccomend a restaurant, except for chains. I love to eat someplace local when I travel and i usually use tripadvisor to narrowmy choices the rely on the hotel staff to help me decide on one. NO such luck here

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Lake Forest, Illinois
Level Contributor
134 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First, the staff were some of the friendliest I have ever met. They always seemed to be in good spirits even when there were long lines. The housekeeping was wonderful, the Starbucks staff particularly patient as that long gets very long in the morning, and when I reported a maintenance concern in the fitness room by the next day it... More 

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Hong Kong, Hong Kong
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel has some nice amenities and a great location near everything downtown and all the musuems. However the staff is what makes it a great hotel. They were friendly, professional and very helpful. Not once did I hear a grumble or have a request refused, they were lovely to me and that is why I would stay there again.

Review collected in partnership with DoubleTree by Hilton

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Cleveland, United States
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The check-in staff was delightful and very helpful. Kelly was all smiles as she welcomed us for our weekend stay-cation. We had a room on the 18th floor. While we had the side of the hotel without a great view - room 1812 - we could see the Rock Hall out of the side window. The Executive Lounge staff were... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to know that your stay was enjoyable and that our staff was accommodating. We look forward to your next visit. Thanks again, More 

Troy, Michigan, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for a night on HHonors points for the Rock Hall Half Marathon this weekend. The race's start line was outside the Rock'n'Roll Half of Fame, which is a short walk from the hotel, so it was nice not to have to worry about waking up super early and finding parking before the race started. As for the hotel itself...... More 

Was this review helpful? Yes 1
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We apologize for any inconveniences experienced during your stay. We truly appreciate the feedback as it has assisted us with addressing and resolving the issues you encountered. Our goal is to improve where we may have fallen short and we are hoping for the opportunity next year when your in town for the race so you can see that your... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Don't let the dated exterior deter you - the interior and services offered by this hotel were fantastic! Great decor, excellent room service meals, very helpful housekeeping and front desk staff. I liked that there was a Starbucks right off the lobby. An easy walk to the convention center, right along the lake.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We sincerely appreciate your feedback and thank you for taking the time to review your recent stay. Your comments have been shared with our entire staff and we are truly happy to know that we created a wonderful experience. Thank you again for letting us know that your stay was enjoyable. More 

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