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All 33 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114
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Ranked #18 of 33 hotels in Cleveland
A recent review
4 of 5 stars reviewed 2 days ago
Bonnie H merchantville, United States
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936 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
merchantville, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel has a nice view of the lake, they greet you with a warm chocolate chip cookie, there is a Starbucks in the lobby. Restaurants, stadium, bars, etc. are within easy walking distance. The room was nice, clean, comfy bed, not particularly large but big enough. The elevators were being worked on every day we were there so there... More

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We are pleased to read that the accommodations met your satisfaction, that our staff was warm and welcoming, our cookies a nice treat, our location good for local attractions, restaurants and entertainment and that our other amenities were an added bonus. This all added up to an enjoyable stay and for that we are happy. However, we would like to... More

Maineville, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The room was fine but I was not happy that there was no mini fridge in the room as advertised. Also, my friend paid $30 per night less than I did and our rooms were exactly the same-even adjoining. Not sure why...

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We apologize for there not being a frig in your room. As stated, all of our guest rooms are equipped with a mini frig and your room should have been as well. Although you should not have to request items that... More

Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is only a short walk away from the lakeside, where the Rock and Roll Hall of Fame is, and the hotel is fine in most respects--not great, but good enough. The initial check-in person-- when we arrived in the late evening--was not as enthusiastic as she might have been but the other staff were very friendly and helpful.... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to give us your review. We really appreciate the feedback given as it will assist us with improving where we may have fallen short. We apologize for any inconveniences experienced during your stay and hope that you will consider staying with us again in the future. Again, we appreciated and thank you for your... More

Muskego, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was pleased with my overall stay. I do not have any complaints. I did not use any of the hotel amenities, so I cannot comment on those. Good location.... with in walking distance to the Rock and Roll Hall of Fame.

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Although you did not have the opportunity to utilize some of the hotel amenities, we are hopeful that there will be another opportunity for you to visit with us in the future. We thank you for choosing to stay with us and we appreciate your feedback. We are pleased that you were pleased!! :) Thanks again, More

Mill Village, PA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Customer service here was great, staff was helpful to find places to visit and to get whatever you needed. Shuttle service was nice, being someone from a small town I would have been lost trying to find my way around. I can't wait to stay again.

Review collected in partnership with DoubleTree by Hilton

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2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

My room was filthy I had to clean it myself and then when I did the housekeeping supervisor told me that was unacceptable to be tearing the room apart because i was on a discounted rate I guess u are not allowed to clean your own room when it's dirty from prior guests

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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The DoubleTree is in a great location if you are visiting the Great Lake Science Center or the Rock Roll Hall of Fame. However, there isn't much else around the hotel. The hotel was good. It's a little dated but they seem to be renovating each floor. I had read some bad reviews on the elevator situation. It is true... More

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Cleveland, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Two of the four elevators were out of order, and thus it took a long time getting into the room. Hotel location isn’t great regarding proximity to downtown restaurants and shopping. Hotel seemed dated and a poor value compared to other options in downtown.

Review collected in partnership with DoubleTree by Hilton

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Cleveland-Lakeside, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I killed 3 LARGE spiders throughout my 6 night stay & found another dead one in between my sheets. The food at the restaurant/bar was horrible & took forever to come out, even when no one was in the restaurant. Not all the staff was rude, but the 5 I encountered ruined it for everyone. I tried to complain on... More

Review collected in partnership with DoubleTree by Hilton

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had such a wonderful stay at the DoubleTree Lakeside in Cleveland. From the spacious and clean room to the wait staff at both the Stadium Grill and the StarBuck's to the front desk. So pleasant and caring. The trolley stop is located right outside on the street and the DoubleTree offers rides within a mile radius. There is a... More

Review collected in partnership with DoubleTree by Hilton

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
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Hotel Class
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 
Number of rooms
380

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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