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All 33 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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67%
Ranked #17 of 33 hotels in Cleveland
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858 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Picked this hotel because it was near Rock and Roll Hall of Fame and other downtown attractions and choice was good. Went with the family on a two night vacation stop. Besides an easy walk to the Hall the free van service was great taking us anywhere downtown. The package they had for the Hall of Fame was a reasonable... More

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LaGrange, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel has four elevators and only one was working. Very crowded on the fourth of July. I had small children with me and we had to take the stairs from the lobby to the eighth floor on numerous occasions. Small room.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
80 reviews 80 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights and overall we had a good stay. It is conveniently located close to the lake and downtown. There was a restaurant and a Starbucks in the hotel and free shuttle bus service was available. The room was decent size and clean. We had 2 queen size beds and the were pretty comfortable. The one negative thing... More

Was this review helpful? Yes 1
Wapakoneta, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This hotel stay was the worst yet. Our reservation was all messed up and we were placed in the wrong room. Our room keys would not work several times and to top it off, their elevators are faulty and would literally stop on every floor. When you are on the 14th floor and there are several mistakes, it makes for... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Yo ,Ohio, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has a very friendly staff and very knowledgable . the hotel is a bit dated ,but the bed and pillows are great .the location is good and the rooms are quiet no complaints .the shower great. the elevator strange.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

The elevator modernization project that we are undergoing has been a little strange to say the least, but we are happy to see that it did not have a huge impact on your overall experience. Thank you for taking the time to give us feedback on your stay and we are pleased to read that the staff and the accommodations... More

Boone N.C., United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

a/c never shut off made enough noise to keep up the floor the room was dirty, the smoke detector worked like a strobe lite and flashed green all nite long would never recommend this hotel, they were doing work in the parking garage and instead of asking us to move our they covered it in concrete dust great last impression

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

It is our goal and mission to provide the best service and accommodations possible and I regret that we have fallen short of achieving our goal. I assure you that the incidents described a Atypical of our hotel and we sincerely apologize for your experience. Making major improvements are often bothersome but should never cause inconveniences to our guest so... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

If going to the Rock & Roll Hall of Fame, the hotel offers a great package that includes tickets to the museum, free breakfast and parking! It is located a very short walk from the Rock and Roll Hall of Fame and Great Lakes Science Center. Although the bathroom is very small, the rest of the room was very comfortable.... More

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to write a review of your recent stay. We are pleased that we were able to meet you expectations and apologize for any inconveniences experienced due to the delayed with our complimentary shuttle service. Your feedback is much appreciated and has been shared with our entire staff. Thanks again More

Casa Grande, Arizona
1 review
3 of 5 stars Reviewed 5 days ago NEW

this is the best part of this place. Hotel itself is average, nothing special except for the warm chocolate chip cookies on arrival. Staff was friendly and accomodating. Room was clean and comfortable. You are within walking distance of restaurants and venues. Parking is additional. I would recommend this place, nothing bad to say about it.

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your review! We are pleased to have met your expectations and that your stay was enjoyable. If you have an opportunity in the future please come and visit with us again. The cookies are "FABULOUS" and we have plenty waiting for your return. Thanks again More

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

4 elevators at this location with only 1 working. Actually got stuck in elevator for 15 minutes and had to have maintenance rescue us. Also my room was originally booked for room 1601 upon arrival we were bumped to room 1619.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We apologize for the inconvenience during your stay. Although there are sometime issue when there is such a massive improvement project going on, we still need to make sure that the process run seamless as to not inconvenience our guests, so we sincerely apologize again for the inconvenience you experienced. The project is moving along very well and we hope... More

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my family's first visit to the Rock and Roll Hall of Fame so I decided to get the Rock Hall Package at this hotel. First, the hotel itself was just okay. It seemed a little dated and the elevators were slow. However, I would definitely recommend this hotel for anyone wanting a great deal if also visiting the... More

Was this review helpful? Yes 3
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to give us a review on your recent stay here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We are happy to have met your expectation and glad that you were able to book our RRHF package. Thanks again for your valuable feedback and hopefully you'll have an opportunity to visit with us again. More

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

148 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Romantic Hotel in Cleveland #13 Family Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 
Number of rooms
380

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