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All 34 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114
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Ranked #19 of 34 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 2 days ago
Pat T Chicago, Illinois
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979 reviews from our community

Traveler rating
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    218
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would like to give special thanks to Angela Crockett for taking great care of some situations we had with my stay and charges. She took care of the issue right away and was very proffessional. I recommend this hotel to anyone traveling for business and Angela Crockett for her great service. Thanks again, Pat T.

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Detroit, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great service and accommodations, the staff was always willing to assure my stay was going well and everything I needed was taken care of. The room was very clean and comfortable. Great downtown location, I could walk to my conference and numerous dining locations, keeping my car safely parked in the garage. I would stay here again for sure.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 3 days ago NEW

My recent stay at the Doubletree was very pleasant due to the staff. Angela Crockett was very friendly and extremely helpful, discreet and professional. I would recommend the doubletree to all of my friends and family

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for choosing to stay with us here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We are happy to read that your expectations were met and that special care was give to you by Angela. We appreciate the review and your recommendation. Thanks again More

Twickenham, UK
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I arrived late from New York on business but I'm not sure who looked more worn out, me or the hotel. Doors looked scuffed, plugs didn't work and it was all a bit beige. The bathroom was tiny and just big enough for one person, so one of the two double beds in the room was pretty pointless. Arguably the... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. We apologize that you found some of the hotel amenities unsatisfactory, your are being urgently addressed. However we are happy that the comfort of our beds provided a restful night and that your rate we affordable. Thanks again for the valuable feedback. More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Hilton Doubltree is right on Lake Erie in a beautiful location. But the only way to get a good view is to sit in your parked car in the parking garage. Sad. The Starbucks staff onsite are awesome. The hotel staff are average. The rooms are nice enough, but nothing special. It's not a place to avoid, but don't... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Although our parking structure sits due north and give a fabulous view of Lake Erie and the entire Lake Front, we have many sleeping room that will give you a pretty decent view of the lake. I would recommend requesting an east side room from the 9th floor up to the 18th floor to get that view. In addition to... More

Pensacola, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel is undergoing serious renovations - especially with the elevators. I was given a room right next to the only elevator working after arriving around midnight after a long day of flying and it was like some sort of torture to hear the elevator going up and down like a freight train. I asked for another room a couple hours... More

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We apologize for any inconveniences experienced during your stay. As mentioned, we are undergoing an elevator modernization project that currently has one elevator off line, with the other three elevator in working order. The service is slightly slowed during peek hours but for the most part the functionality of the completed elevators are awesome. Nevertheless, again we apologize for the... More

Cleveland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staying was awesome , the pool and everything is close by in the hotel. Had a room with one king bed but asked to change it to 2 queen and it was done in a instance. The people are joyful and nice. and the price for the room was great as well

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

It was great to read that your stay with us was an awesome experience. Our goal is to provide the best service and accommodations possible and we are happy to see that we achieved our goal. Thank you for taking the time to give a review of your stay and we are hopeful that your travels will bring you our... More

San Antonio, Texas, United States
Top Contributor
108 reviews 108 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I checked into a king room which was a good size but the bathroom was super tiny. The décor is somewhat updated and the room was comfortable but I noticed a ton of big spiders outside the window after I got settled into my room. I figured they would not be able to get in but I was wrong because... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your review and for choosing to stay with us here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We apologize for any inconveniences you may have experienced during your stay. We knew that taking on the elevator modernization project would cause slowed service and have one of the four elevators out of commission at a time but this... More

Boston, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

When I arrived at 2, my room was not ready. Not a big deal, had stuff to do. Checked my bag and came back at 5 and my room was still not ready! Waited a half hour at the front desk for the staff to figure out what was going on only to have another staff member give our room... More

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We apologize for any inconveniences you may have experienced. Our goal is to provide the best accommodations and service possible and we regret that we fell short of meeting our goal and your expectations. We continuously take advantage of all opportunities to make improvements to the property and service. Therefore we highly appreciate your feedback as it will assist us... More

Pickering, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

If you were to select a hotel that offers very good accommodation and reasonably good hospitality, then check out the Roundtree Hilton and you'll be in for a treat. And when you leave you will be very satisfied with your overall stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Our goal is to provide the best service and accommodations possible and we are pleased to have achieved our goal and to have met your expectations. Thank you for taking the time to review your recent stay, your feedback was much appreciated. Thanks again More

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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

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