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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I stayed in this hotel while visiting the Rock and Roll Hall of Fame, and the location can't be beat--we left our car in the $18/night hotel garage and walked the three blocks to the Hall. There is a children's museum about the same distance from the hotel. The parking garage elevator opens in the lobby of the hotel, which... More 

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Hinesburg, Vermont
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My family arrived and found the tub faucet dripping water. We notified the front desk (we hate wasting water) and someone came to fix it. He did not have the right tools because he was told it was the sink. We arranged to have him come back the next day while we were out. He never showed as the drip... More 

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Ashland, Ohio
Level Contributor
186 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed a recent one-night stay at this hotel. The hotel staff couldn't be nicer. They give you warm chocolate chip walnut cookies when you check in. They are more than happy to provide helpful tips or advice for the area. There is free hotel shuttle available to Progressive field, University Hospital, Rock Hall of Fame, etc. even though you... More 

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Tucson, Arizona
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff was welcoming, the rooms were lovely & the free shuttle brought us to multiple places which was terrific. The parking was convenient, the restaurant was good. easy checkout- everything you want in a hotel.

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New Jersey
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff in this hotel couldn't be sweeter and more helpful! It's a huge hotel and yet I felt like they knew me even though we only stayed a day. Look for the bed and breakfast packages - it's a good deal because like in all big cities, parking is not free. The shuttle takes you pretty much where you... More 

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Fruit Heights
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because of its convenience (walking distance to the Rock and Roll Hall of Fame, view of Lake Erie), but staying farther away for a better quality hotel would have been a better choice. We arrived around 9:00pm on a Friday night and were amazed at how empty of people the streets were in the area. The... More 

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Level Contributor
194 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in an excellent location for walking to the RRHF and possibly even the football stadium. It was nice to walk around and see Lake Erie. What this location severely lacks is places to eat. The hotel does offer a free shuttle anywhere within a mile and pick up service as well. There's a Starbucks inside but I'm... More 

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Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In town for an Indians game. Easy walk to the ballpark. Hotel was nice, staff was nice. It was a very very busy day and night. Not enough staff for how busy it was. Room was ok. Bed was great! Breakfast was very overpriced but it was good. Starbucks was a plus! Probably would go somewhere else next time we... More 

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1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel is ok. Staff was ok. Very busy, I mean very busy. Seemed like they didn't have enough staff for how busy it was. Room was ok. Bed was very nice. Breakfast was good but overpriced. Easy walk to the ballpark. Starbucks was a plus! Elevator in the parking garage fell apart, ceiling tiles fell on us! Not cool. Nobody... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

This is a 4 star hotel? NOT! There's mold in the bathroom, the plugins & phone by the bed don't work, the lady I talked to told me if we needed to extended our stay that we could, but now they've over booked, & there's a stain on the ottoman in the room. Our friend is in the hospital &... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. Our goal is to provide the best service and accommodations possible and we apologize for falling short to meeting our goal and your expectations. We value your feedback and assure you that measures to improve are in motion. Thank you More 

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