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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Rock and Roll HOF Package
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,221 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed June 17 as we were passing through Cleveland. About a mile walk to Progressive Park (which incidentally is a great ballpark). Two blocks from Rock and Roll Hall of Fame and Brown's Football stadium. Room was fine. Elevators a bit old but no big deal. Would note that the Doubletree staff was extremely friendly and helpful. Overall a very... More 

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Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel needs an update! Rooms are small and dark. Suites are also small and not worth the extra cost. Breakfast buffet is good but not any better than what you get for free in most hotels. Would not go back.

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Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

It's beautiful and great to stay at because it's so close to everything! You can walk to places to eat. Or stay in and go swimming. The rooms are really nice and they give everyone a cookie at the beginning of their stay!

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We are pleased that your stay was enjoyable and we welcome you back in the future. Thank you for taking the time to review your recent stay, your feedback is much appreciated. Thanks again More 

Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Second time at this hotel, excellent service and accomendations, rooms were great, beds very comfortable, staff very helpful and freindly, Star Bucks in the lobby was great. Close to a lot of activities .

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Meeting your expectations is truly our goal and we are pleased that stay one and stay two was enjoyable. We welcome you back for stay three. Your feedback is much appreciated and we thank you for taking the time to review your recent stay. More 

Syracuse, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

My stay was average. The hotel was quiet, but for the price of staying here, I expected a little better service. My trash wasn't emptied on my 2nd day, nor was the coffee replenished. I had to go down to the front desk to ask for more coffee, toilet paper and tissues. The buffet breakfast was pretty good, (except for... More 

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. The feedback given is very valuable and has been shared with the entire staff to ensure improvements are made. We sincerely apologize for all inconveniences and hope to have the opportunity to regain your confidence in the future. Thanks again for the feedback. More 

Vincentown, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We picked this hotel because it is within walking distance of the Rock and Roll Hall of Fame. The rooms as small and a little outdated, but that is outweighed by the proximity to the Hall. An added bonus was discovering Claes Oldenburg's "Free" sculpture in a park on the way to the Hall. The food in the hotel bar... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. We are pleased that you enjoyed the RRHF and other attractions in the Cleveland downtown area. Keep in mind for your next visit that there are a verity of room accommodations available up to and including suites if a large room is required. Your comments have been shared with... More 

Grand Blanc
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The location to the Rock and Roll Hall of Fame is great, the staff is very helpful and friendly, the warm cookies on arrival were wonderful, but the room.... needed to be updated. We stayed in their "finest" suite because it was our anniversary, but I would not rate it that way. The hotel was obviously built in the 70's/80's... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your review. Your feedback is very valuable and we appreciate you taking the time to share your experience. As we continue to make improvement throughout the entire building and we are hoping to will consider another visit so we can regain your confidence. Thanks again for the feedback. More 

Livonia, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here two nights (Friday and Saturday) in June, 2015. The staff members we interacted with were all very friendly and helpful. The check-in was quick and we were each given a warm and delicious chocolate chip cookie. They also gave us a free map of the downtown area. The room was very quiet, comfortable and... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Can't beat our delicious DoubleTree Chocolate Chip Cookies and I must say myself.....they are yummy! We are pleased that not only did you enjoy the cookies but that your entire stay was enjoyable. It's great to know that our accommodations, hotel location, service rendered and the city attractions met your expectations. We look forward to being your home away from... More 

Scarsdale, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good location. Was close enough to walk to Rock n Roll Hall of Fame, Stadium, and restaurants. Front desk staff extremely knowledgable, friendly and helpful. Starbucks in lobby for a quick breakfast before heading on the road. Had a free shuttle available but we chose to walk to the sites.

Review collected in partnership with DoubleTree by Hilton

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Great customer service is key to making for a memorable and enjoyable stay. We are pleased to know that the staff was engaging, friendly and most of all helpful. We appreciate your feedback and hope you will have an opportunity to visit again in the future. Thank you More 

Greater Cincinnati
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here in May for one night and I really enjoyed my stay. Check in was very fast and simple, the staff was very nice and they were very generous with the cookies :) The room was very nice, and spotless. We did have to pay for parking, but I expect that for a downtown hotel, and we could... More 

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