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Doubletree Cleveland Downtown / Lakeside

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1111 Lakeside Avenue, Cleveland, OH 44114
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Rock and Roll HOF Package
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Doubletree Cleveland Downtown / Lakeside
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Doubletree Cleveland Downtown / Lakeside
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1,137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, TN
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I'm a loyal Hilton Diamond member who has stayed at numerous Doubletree hotels but no Hilton property recently as bad as this place. All the positives such as location, service, staff, etc. are negated by the old, tired interior. Furniture, beds, and walls are all worn out and look like they haven't been updated since the 70's. Can't believe Hilton... More 

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Denver, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Room and front desk service were excellent. Restaurant was understaffed and breakfast had very poor food quality. The Starbucks in the lobby provided a random breakfast sandwich as what I ordered was sold out. I found out in my room. The Front Desk called me a possibly unlicensed and dangerous cab to the airport. The cab would not accept credit... More 

Review collected in partnership with DoubleTree by Hilton

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Pittsburgh, PA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for one night while visiting the Rock and Roll Hall of Fame. Location is great. Typical Doubletree - good value for the price but nothing special. Rooms are spacious and bed is comfortable. The free shuttle to downtown is a great bonus. The front desk staff was friendly and welcoming but slow. A couple... More 

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South Florida, Florida
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for a trip to the Rock and Roll hall of fame and to visit friends. I loved the view of the lake, but the windows were so dirty it was hard to see. I sat down at the desk and there were hairs on it, and in the bathtub. The bathroom door was so warped it couldn't... More 

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Angola, Indiana
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For medical reasons we have had to make a number of trips to Cleveland Clinic. Each trip usually requires a hotel stay. During our last visit we were able to stay close to the clinic at the Doubletree Lakeside Hotel. The check in was easy and the lobby very impressive. The warm cookies as always were delicious. A spacious room,... More 

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Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for choosing to stay with us here at the DoubleTree by Hilton Cleveland Downtown-Lakeside. We are pleased to know that you found our accommodations and service as you would have expected. We are also pleased that under a very stressful time, we are happy that the staff was able to make a difference and make this part of... More 

Staten Island, New York
Top Contributor
55 reviews 55 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights. Overall the hotel is very nice and clean, but it does need some updating. Small things like the windows are very dirty or normal wear and tear needs repairing. But it's all very minor stuff. The bed was great. The room was comfortable. The staff were VERY good. The front desk staff were all... More 

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New Albany, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for business over St Patric's Day and POTUS visit in Cleveland. Good quality for the price and great location for my business. Comfortable bed and big towels in the bathroom. Free breakfast on the 18th floor was excellent.

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is terrific primarily for its central location - it is a five minute walk to the Rock-n-Roll Hall of Fame and waterfront, and a ten minute walk to great restaurants. It's staff are wonderfully friendly and outgoing - and really care that you have a great stay. The only negative was the greasy bar food - otherwise, a... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent two nights at the Double Tree and we will always stay at this hotel. The hotel is in a fabulous downtown location with a shuttle that is readily available to all hotel guests. The staff create an atmosphere where you believe you are important and they anticipate your needs. As a person who often travels 2 weeks out... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
152 reviews 152 reviews
61 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

A March visit to see the Rock and Roll Hall of fame which is a 5 minute walk. Staff deliver great customer service. Hotel is a bit dated that needs some work. I am sure there are better options in the area.

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