Our room was clean and comfortable on arrival. The maid service was a bit lackluster. Failed to empty garbage one day and the hall ways were always cluttered with room service trays and guest debris. Front desk was friendly and helpful. Garage was convienent but I felt over priced. The quick complementary shuttle service did help offset that expense. The... More

Enjoyed the hotel, rooms clean and pleasant. The shuttle is a great way to get around the town without driving. The only complaint that I had was that the walls were a little too thin for my liking. I could here my colleague's sleep music all night. More

A week-end get away to hell. We purchased the "Rock & Roll" package from the Double Tree Hotel on Lakeside so that we could get the tickets for the Hall of Fame which incl. breakfast and free parking. On arrival at 8pm on Jan 28th, 2012 we were greeted by a surly looking front desk women who appeared to be... More

Had a great weekend in Cleveland, hotel had friendly and helpful staff. The room had king size bed with sofa, bathroom pleasant. Attached parking which you could come and go as you please. Linens and towels plush. Pool was clean and nice. More

Staff was friendly, room was very nice, breakfast was fantastic. Lots of restaurants within walking distance. It was very cold and snowing outside but we were still able to walk to a very nice strip of restaurants. It appeared they all had outdoor seating. We will definitively come back in warmer weather. We also got a huge deal on our... More

I pricelined three rooms for this past weekend and I can’t really complain considering we only paid $70 a night. The room I ended up was much nicer than the other two room were booked. My room was a bigger room with King Size bed & sleeper sofa along with a nice big desk. The other two rooms were tiny... More

First time staying in Downtown Cleveland. Stayed only one night but hotel seemed in great location for Browns Stadium and The Rock and Rock Hall of Fame and Museum. Very smooth check in. Front Desk explained all amenities by the hotel. Complimentary shuttle within a certain distance. Had dinner and breakfast in Stadium 3 Bar & Grill. Everything was great.... More

Stayed here early January 2012. The hotel is located in downtown Cleveland, a short ride to the restaurant district. The free shuttle will take you to restaurants, etc. that you want to go to, and they are very prompt and the shuttle was readily available when we were there. The room was nice, the furniture new-ish, but the rest of... More

I loved this hotel. The front desk staff was so nice. The cookies they give you when you check in and out are AMAZING. I know that means nothing but the stay was great. The room was clean, the bed was so nice. They have a in-house Starbucks which was a bonus. More