We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Cleveland Downtown

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
629 Euclid Ave, Cleveland, OH 44114
Special Offer
Save 10-30%
Holiday Inn Express Cleveland Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #9 of 35 Hotels in Cleveland
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
knight240b cleveland
Write a Review

600 reviews from our community

Traveler rating
    247
    230
    69
    28
    26
See reviews for
120
207
25
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (600)
  • Mar-May only
    (143)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (96)
All months
cleveland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW via mobile

I grew up near Cleveland but I've been gone for 7 years and I was pleasantly surprised with how much the city has developed, the casinos and restaurants were fantastic. Cleveland gets left out of a lot of travel destinations but it's such a great place (during the summer). I'd avoid Cleveland winters!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

Upon checking in there were only a few rooms available. "Tiffany" at the front desk, went above and beyond her duties and made sure that I was fully taken care of. Every day when I return from work she greeted me by my first name and asked how my day was. She also told me how to receive more points... More 

Was this review helpful? Yes
Charlottetown, PEI
Top Contributor
298 reviews 298 reviews
65 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful former bank building. We were fortunately upgraded to a special corner suite, high ceiling, two-person hot tub. Breakfast was the usual fare but not replaced (so arrive early) week nights around 5:30 they have a cocktail hour ( again, get there early)!

Was this review helpful? Yes 1
Gardnerville, Nevada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Shortage of house maids on the second day. Our room was not serviced until late in the day. Something about someone did not show up. Three of the four elevators were working on the first day. Second and third day only two were working. Long waits on three occurrences. So frustrated after elevator stopped on the tenth floor and each... More 

Was this review helpful? Yes
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Walt B, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department involved. We will address the fortunately rare miscommunication to ensure that we continue to perform at the high level of quality we consistently deliver at Holiday Inn Express Cleveland Downtown. There were shortcomings during... More 

Tallahassee
Top Contributor
61 reviews 61 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights for my return journey to the Rock and Roll Hall of Fame. Nice hotel one block from many restaurants, bars and about two blocks from the casino. About 5 blocks from the Hall of Fame. Large older downtown office building they've remodeled and rehabbed and they've done an excellent job. Large rooms, some with great views of... More 

Was this review helpful? Yes 1
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Troy P, Thank you for staying with us and for writing such a lovely review. Your support online means the world to us. We hope it isn’t long before we see you again! Kindest Regards from all of us at HIE Cleveland, Maria Rose Puliafico | Guest Relations Manager (216) 443-1000 ext 4402 | maria@holidayinncleveland.com More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is fantastic. It's downtown so we are OK without a pool, bar and restaurant. Very clean, nice staff, and lots around to walk to. Be aware, the rooms are LOUD. The hardwood floors are great BUT...it is hardwood in the rooms and hallways. You can hear every conversation down the hall and the rooms next to you. Voices... More 

Was this review helpful? Yes 3
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Evan D, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department involved. You will be happy to hear that our maintenance team is working on finding the perfect soundproofing for our doors that do not affect the integrity of the door lock system, which has... More 

Michigan Center, Michigan
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love the old hotel/bank building. However, they do not have a bar. It is in an area of many bars...but sometimes you just don't want to leave the hotel. All the other hotels in the area have their own bars/or in their building. They do have a store on the 1st floor with a prickly owner and limited hours... More 

Was this review helpful? Yes 4
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

b s, Thank you so much for staying with us and for you candid review. I am so happy to hear how pleased you were with breakfast. Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department involved. We will address the fortunately rare miscommunication to... More 

Chicago, Il
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was awesome, old hardwood floors and high ceilings. The building was originally an old bank building. The cocktails and appetizers are plentiful. The staff was very friendly and helpful. The complimentary breakfast was very good. Mary and Denita was very helpful by filling everything in a very timely manner. Could have not been nicer. Location was awesome. Close... More 

Was this review helpful? Yes 1
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Thanks so much for this glowing review, We're delighted you enjoyed your stay, particularly the historic nature of your room and the Evening Refresher. And your kind words about Mary and Denita are much appreciated. They does a wonderful job for us, and it's gratifying to see them so positively recognized. Please come see us again soon! Kindest Regards from... More 

Buffalo, N.Y.
Contributor
18 reviews 18 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 4/30 over night to catch a show at the House of Blues (which is literally a few minutes away walking) down the street. We stayed on the 15th floor - the views of downtown Cleveland were great. Let me list you the Pros and Cons below: Pros: -Excellent downtown location - if you're catching a show at... More 

Was this review helpful? Yes 1
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

intension, Wow! Thank you for the awesome review! I can see it really helping out future travelers and we your support online really means the world to us. We hope it isn't long before we see each other again! Kindest Regards from all of us at HIE Cleveland, Maria Rose Puliafico | Guest Relations Manager (216) 443-1000 ext 4402 |... More 

deptford
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriends and I went there May 1 , second and third. Upon checking in we thought the manager behind the counter was a little bit rude to us. I believe but I'm not sure her name was Hope anyway we wanted to leave but we had no place else to go and we were where we wanted to be... More 

Was this review helpful? Yes
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

pattiandjack, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department specified in your review. I am sorry to hear that the rooms failed to exceed your expectations. Usually people love our hardwood floors, high ceilings, huge old school windows and find that our rooms are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

233 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Room/suite (92)
Viewed
Bathroom (17)
Viewed
Hotel & grounds (33)
Viewed
View from room (20)
Viewed
Dining (8)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Family/play areas (2)
Viewed
Other (16)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities