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Holiday Inn Express Cleveland Downtown

2.5 of 5
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629 Euclid Ave, Cleveland, OH 44114
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Holiday Inn Express Cleveland Downtown
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Ranked #7 of 35 Hotels in Cleveland
A recent review
3 of 5 stars reviewed yesterday
Steven M Portland, Oregon
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571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: Location - very close to 4th street/nightlife Room - Great water pressure on shower, comfortable bed (but read cons below) Cons: Friendliness - check-in was okay, but failed to mention breakfast is on the M floor which I found out the following morning. When I checked-out no on asked me how my stay was otherwise I would have gladly... More 

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Mohrsville, PA
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband travels to Cleveland for work & I always go along when he stays here. It is in an old refurbished bank & the rooms are huge with wooden floors & large windows. Our room this time was on the 12th floor & had a king size bed, Jacuzzi tub, bathroom with a walk in shower, small kitchette with... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was in Cleveland for work for two weeks. The first week I was out of the hotel from 7 AM - 4 PM. Housekeeping left my room door OPEN upon my arrival back to the hotel on two separate occasions. I could have lost my $1700 laptop. The second week, I was out of the hotel from 4 PM... More 

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a brief stopover at Cleveland and despite short notice managed to secure a room at this hotel. Found the hotel to be in a great central location, near some interesting buildings such as local arcades/malls, and the financial district. For restaurants, you can be sure to find something local within walking distance be it asian, fusion or western food.... More 

Was this review helpful? Yes 1
Northville, MI
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled to Cleveland weekend of January 16, 2015 for a concert at the House of Blues and stayed at the Holiday Inn Express. We loved this hotel and there is no doubt we will be back if our journeys take us back to downtown Cleveland. OK…the amenities worth mentioning: Shower cap; TV/Remote Control GERM cleaner wipes; make-up remover wipes;... More 

Was this review helpful? Yes 1
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Katie_MV, Thank you so much for staying with us. We would not consider Robyn an amenity either, however we appreciate your feedback and agree that the service our Front Desk provides is very important to the your overall experience. I will be sure to share this; I am sure he will be thrilled! We are so happy to hear your... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Well to being with Robyn checked us in and out,and he was great and happy to help. While the hotel itself was clean and easily accessible to downtown and to the Cavaliers game(the reason for our stay) our room was less than impressive especially for the price. To begin with the positives the view was absolutely beautiful and the room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Dear Beccabuhler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding the toilet condition. We will address this concern. I assure you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The breakfast was real good, always on time. Never late. Everything is always clean and organized. And I cant forget about the rest of the crew as well. Real friendly employees. Thanks to Alice - Mary- Denita

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful building, originally a bank built in 1845, and freshly renovated. High ceilings in the rooms, all new furnishings, hardwood floors, beautiful curtains, windows are original and protected as antiques. I travel the world as a 747 Pilot, and have done so for over 20 years. This is among the top 3 hotels I have stayed in,... More 

Was this review helpful? Yes 3
Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I totally love this Holiday Inn Express. I travel A LOT, and stay in IHG properties because of the excellent loyalty program (Priority Club). I always look forward to traveling to Cleveland and staying at this hotel. The rooms are amazing - giant, well furnished, hardwood floors, breathtaking city views - I always get the sense that I am in... More 

Was this review helpful? Yes 1
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Mark M, Thank you so much for staying with us and for all of the kind words you shared about us on Trip Advisor. We really appreciate your loyalty and your outspoken support to our online community. It means a lot! We hope to see you again really soon! In the meantime, Happy Travels! Yours in Hospitality, Maria Rose Puliafico... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

How cool to be in a hotel built in an old bank building? High ceilings, giant windows, and a very springy but comfy bed. Makes for a great getaway. Walk to 4th Street or the Casino. Breakfast was yummy and hot. Alice and Mary kept the food coming!! Good stuff! Will stay again.

Was this review helpful? Yes 2
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Frankiefiredog, Thank you for staying with us! I will be sure to share your kind words with Mary and Alice. They will be thrilled! We hope to see you again really soon! Yours in Hospitality, Maria Rose Puliafico Guest Relations Manager (216) 443-1000 ext 4402 maria@holidayinncleveland.com More 

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