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Radisson Hotel Cleveland - Gateway

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651 Huron Road, Cleveland, OH 44115
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1 room 1 guest
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Radisson Hotel Cleveland - Gateway
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463 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Radisson Hotel Cleveland - Gateway
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Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 19, 2014

it is an excellent hotel in a perfect location. Staff were extremely nice and friendly. We stayed in this hotel for 18 days for my business trip. I never had any bad experience. We got complementary breakfast and free WIFI. We enjoyed a lot. Smoking not allowed.

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scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

I am so glad your 18 day stay went so well! We appreciate you taking the time to tell us about it and we hope you come back our way again. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 17, 2014

Front desk made no attempt to hide their disdain when my partner and I checked into our room which had 1 king size bed. The front desk staff was extremely rude. Other than being close to the Q, this hotel had no redeeming qualities. I will not be back.

Was this review helpful? Yes 2
Melissa M, Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for staying with the Radisson Cleveland Gateway. I would like to apologize for any problems that occurred during your stay. We are here for our guest and what them to feel at home with us. We hope that you would reconsider staying with us in the future. Have an excellent day. More 

Travelers are raving about these Cleveland hotels

Canton, Ohio
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 15, 2014

This hotel is very close to Quicken Loans Arena, The Horseshoe Casino and Progressive Field. There are plenty of bars and restaurants nearby also. The rooms are typical hotel rooms. The bed was a Sleep Number bed which was very comfortable. The lobby was nice and clean. The lobby staff was pleasant to work with and responsive to any questions.... More 

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scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for sharing your experience with us. I truly appreciate your kind words about our staff. I hope you will visit us again soon! More 

PORT CLINTON
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 15, 2014

I have stayed at this property several times and have always came away with a good feeling about booking here. I am in the hospitality industry myself, and appreciate good customer service. The valets are always great, very helpful and front desk is good too. The Winking Lizard is a couple doors down from the Hotel, so it is super... More 

Was this review helpful? Yes
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

We are so glad you enjoyed your vacation in Cleveland and glad you made the choice to stay with us AGAIN! Thank you so much, we appreciate your comments and hope to see you again. More 

Lahaina, Hawaii
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 26, 2014

I spent several days here while on business in Cleveland and the Columbus areas. I was in and out quite a bit, and I utilized room service and their valet a lot as well. My company was able to secure a good price for this hotel and I was pleased overall with the quality of the hotel and the service.... More 

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Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 15, 2014

This was our third time here. The hotel is pretty clean and rooms are on the small side, but decent. Our biggest complaint is that each time we booked and confirmed a king bed, and each time we have been given 2 double beds. We have booked twice directly with the hotel, and once with a third party company. Despite... More 

Was this review helpful? Yes 2
Cleveland
1 review
4 of 5 stars Reviewed February 5, 2014

Really nice stay, got a better deal because it was a little off the main drag of downtown Cleveland. Despite the location it was still easy to walk everywhere. The only reason why I gave the overall stay less stars was because the slip for breakfast room service wasn't taken and as a result I had to call down and... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 29, 2014

I surprised my 16 yr old with an overnight trip to see an NBA game in Cleveland for his Christmas present. I was going all out and got seats in the second row off the court. I secured a room at the Radisson Gateway a couple months in advance and just hoped that it would live up to what I... More 

Was this review helpful? Yes 2
Ascot, United Kingdom
Level Contributor
245 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed January 27, 2014

Some building/refurbishment work was underway at the time of my stay... the restaurant was being rebuilt. Also the lobby is looking a bit tired and in need of a makeover. But the staff were polite and helpful and we weren't troubled by the disturbance. This is a good business-style hotel with all the usual comforts. My room overlooked the impressive... More 

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Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

For the price this hotel offers an outstanding experience. We were pleased with all aspects of our stay. Especially noteworthy were the valets, all of whom worked hard, were friendly, and were unaffected by the bitter cold weather outside. Rooms were very comfortable and clean, breakfast was an exceptionally good buffet, and the hotel's location was close to downtown offices... More 

Was this review helpful? Yes 2
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