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All 33 Cleveland hotels

Radisson Hotel Cleveland - Gateway

3.0 of 5 Hotel   |   651 Huron Road, Cleveland, OH 44115
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63%
Ranked #22 of 33 hotels in Cleveland
A recent review
4 of 5 stars Reviewed May 16, 2014
groni68
  • Reviews (241)
  • Photos (39)
  • Amenities
  • Room tips (32)
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241 people have reviewed this hotel

Traveler rating
    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
There are newer reviews for Radisson Hotel Cleveland - Gateway
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Senior Contributor
44 reviews 44 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 16, 2014

A hotel in downtown Cleveland, truly strategic for visiting the city. We enjoyed the complimentary breakfast, room service, and the warmth of the bar staff! Well done keep it up! Hotel recommended for those who want to explore on foot throughout the city, near the sports stadiums of basebal and football, close to the city center and a short walk... More

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scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for taking the time to comment about your stay with us. Your kind words about the staff are truly appreciated. We hope you will come and visit us again soon. More

Pittsburgh, Pennsylvania
Top Contributor
59 reviews 59 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed here when we went to a Cavs game. The valet staff was very nice. We forgot our tickets in the car and they ran back and got them quickly. They were very busy and got the cars to and from quickly. The front desk staff was very rude. There were three ladies who stood behind the desk and... More

Was this review helpful? Yes 1
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for sharing your experience with us. We do appreciate your positive comments about the valet staff and the overall cleanliness however I am very sorry that the rest of your experience was not as positive. We do take the comments of our guests very seriously and use them in our efforts to improve our overall service. Thank you... More

Marion, Indiana
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2014

We came to Cleveland to go to a concert at Quicken Loans. The Radisson is right across the street from the arena. There are several bars and a few nice restaurants within walking distance. They had a deal with the Rock & Roll Hall of Fame where we got discounted tickets for staying at the hotel. Nice, clean rooms and... More

Was this review helpful? Yes 1
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for your compliments regarding your visit. We truly appreciate the feedback and hope to see you again. More

Mansfield, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

I am generally very tolerant and understand that not every stay goes as planned. This hotel was situated within walking distance to the Cleveland International Film fest and we booked it for two nights, March 28 and 29th. We did not have ANY hot water the entire stay and were told we when we checked out that we would not... More

Was this review helpful? Yes 1
Melissa M, Manager at Radisson Hotel Cleveland - Gateway, responded to this review

I want to thank you for staying with us at the Radisson Gateway. I do apologize for the hot water problem that occurred during your stay. I also would like to apologize for the miscommunication. The hotel did not refund all guest, only to rooms that mentioned they did not have hot water seeing not everyone was without it. I... More

Cape Town, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2014

I stayed at The Radisson Hotel in Cleveland with a friend for 2 nights in June 2013 and I had a really awesome time! The staff were very welcoming and our check-in procedure was quick. Our room was atmospheric and spacious and we and had a nice view of the city. I felt really relaxed in this hotel and enjoyed... More

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scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for taking time to comment about your first visit to Cleveland. We certainly hope it wont be your last. Thank you again for staying with us. More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2014 via mobile

This hotel is literally right across the street from Quicken Loans arena and in short walking distance from Progressive Field and First Energy Stadium. So it's very reasonably priced in that respect plus the room was nice and clean. You do however have to deal with a $20 per day valet fee for parking which can really add up over... More

Was this review helpful? Yes 1
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for staying with us and sharing your comments. Your comment about our clean rooms will really be appreciated by the housekeeping team! Thank you again. More

Painesville
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 3, 2014

My wife and I stayed here while attending a concert at Quicken Loans Arena. The hotel was rather busy that evening, so the front desk staff was working very hard. When we checked in, the front desk informed us that they may have an issue with hot water in the morning, due to a problem with one of their tanks.... More

Was this review helpful? Yes 2
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you so much for your compliments about Alex at the front desk. We are so glad you enjoyed your stay in spite of our hot water problem. I will definitely share your comments with Alex and I know he will appreciate your kind words! More

Cedar Rapids, Iowa
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2014

Almost directly across the street from The Q and Progressive Field, this is a great location for sporting events. We were warmly welcomed by the valet person Anthony, who knew we came a long way to see the Cavaliers play. The room was ok, albeit with no view and slowly draining water from the tub. Of course, it had the... More

Was this review helpful? Yes 1
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for your kind words regarding Anthony at the valet stand. We always appreciate hearing from our guests. So sorry that our buffet wasn't up to standard during your visit. I hope you will come and see us again in the near future. More

Mt Vernon
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 20, 2014

Staff was very friendly and helpful. We stayed in a Suite with a separate bedroom and king size bed the room was spacious and accommodated us very nicely. We went to a Cleveland Cavalier game which was right across the street and it was very handy. Valet took our car and we never needed it again prior to leaving it... More

Was this review helpful? Yes
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for writing about your stay with us. I really appreciate your compliments about our staff. I am very fortunate to have such a great team of people to work with. I hope you will visit us again soon. More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 19, 2014

it is an excellent hotel in a perfect location. Staff were extremely nice and friendly. We stayed in this hotel for 18 days for my business trip. I never had any bad experience. We got complementary breakfast and free WIFI. We enjoyed a lot. Smoking not allowed.

Was this review helpful? Yes
scott s, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review

I am so glad your 18 day stay went so well! We appreciate you taking the time to tell us about it and we hope you come back our way again. More

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Additional Information about Radisson Hotel Cleveland - Gateway

Address: 651 Huron Road, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Cleveland - Gateway 3*
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Also Known As:
Radisson Hotel Cleveland - Gateway Ohio
Radisson Hotel Gateway
Radisson Cleveland
Cleveland Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more   less 
Number of rooms
142

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