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Radisson Hotel Cleveland - Gateway

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651 Huron Road, Cleveland, OH 44115
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Radisson Hotel Cleveland - Gateway
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Radisson Hotel Cleveland - Gateway
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441 Reviews from our TripAdvisor Community

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Traveler rating
    136
    159
    76
    41
    29
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96
148
19
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (441)
  • Mar-May only
    (99)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (99)
All months
Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

While the location is great and the housekeeping staff do an excellent job of keeping the rooms clean. The front desk staff it is rude and can't tell the difference between am and pm, the Internet connection is terrible and no one seems to be able to fix it, the wait staff would much rather be at the bar texting... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel Cleveland - Gateway, responded to this review

Please accept our sincere apologies for the inconveniences you experienced during your stay. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our staff members are following the correct procedures and upholding the Radisson standards. Please know that your feedback is extremely valuable to us,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I wish I could say that we picked the Radisson Gateway with great care, but that was not the case. We were on family vacation on Cape Cod and Boston and were headed back to Indiana from Boston. We had not made reservations thinking we could get a motel on the road when we felt too tired to drive. I... More 

Was this review helpful? Yes 1
Willoughby, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

Had a running toilet in our room. Staff greeting me at the desk during check in had a mouth full of food. Room was dirty with food crumbs on furniture in the room and cob webs. Valet was unable to park our car because no one there know how to drive a stick shift.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of your room, in regards to the toilet and overall cleanliness. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. In addition, we apologize for the disappointing service you received... More 

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