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Radisson Hotel Cleveland - Gateway

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651 Huron Road, Cleveland, OH 44115
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Radisson Hotel Cleveland - Gateway
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534 Reviews from our TripAdvisor Community

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Cleveland, Ohio
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place has a great location, near the Q and Progressive Field. East walk to East 4th Street and the great restaurants. The hotel is a bit worn out and honestly the elevators are scary enough that I preferred to take the stairs.

Helpful?
Thank NorthCostGuy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

My wife and I stayed for two nights while visiting family and friends in Cleveland. The location is excellent, right downtown, easy access. The hotel staff were all friendly and great. But the room left a fair amount to be desired. The room seemed clean but smelled a bit dusty, just like it hadn't had a good deep clean in... More 

Helpful?
Thank Jim R
CarlsonRezidor, Online customer support at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and that you felt it was dirty. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards. More 

Travelers are raving about these Cleveland hotels

Columbus, Oh
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 25, 2015

Stayed at this location to attend a Cavs game. It was perfect! Great room, great service. We were quite pleased and would defiantly stay here again when attending a Cavs or Indians game. Highly recommend. You won't be sorry.

Review collected in partnership with Radisson Hotels

Helpful?
Thank WolfyColumbus_Oh
Canton, Ohio
1 review
2 of 5 stars Reviewed December 22, 2015

The bathrooms were tiny. Tub cosmetically needed fixed. Maid service not given when requested. Room service food not worthy of the price. Not enough movies to select from. This hotel is in a pricey district so we expected so much more! The staff was efficient and their valet was top notch.

Review collected in partnership with Radisson Hotels

Helpful?
Thank maryrE9198PZ
CarlsonRezidor, Online customer support at Radisson Hotel Cleveland - Gateway, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services, especially with our maid service. We hope for another opportunity to exceed your... More 

Bloomington, Indiana
1 review
1 of 5 stars Reviewed December 11, 2015

Tried to make a reservation at the Radisson Gateway to include Rock-and-Roll Hall Of Fame tickets. The person taking my reservation was confused, didn't know the package details and was rude to me. She was happy when I told her I decided to take my business elsewhere so that meant she didn't have to deal with it.

Helpful?
Thank Z5446ZWmike
CarlsonRezidor, Online customer support at Radisson Hotel Cleveland - Gateway, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service especially when booking a reservation. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. More 

Bal Harbour, Florida
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

We enjoyed our stay very much. No noise at all, comfortable beds, friendly staff. I didn't give it a 5 star because the restaurant at the hotel wasn't excellent, staff wasn't friendly and I wasn't impressed with the expensive breakfast they served, I recommend skipping it, and going somewhere else for it. Great location near major attractions.

Helpful?
Thank AndreiaLeroux
Questions? Get answers from hotel staff and past guests. Ask a question

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