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All 33 Cleveland hotels

Residence Inn Cleveland Downtown

3.0 of 5 Hotel   |   527 Prospect Ave, Cleveland, OH 44115
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Ranked #16 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dan6789 Toronto, Canada
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241 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was impressed by the size of the room and the location. It suited my needs perfectly. Location is fantastic and the hotel is situated in a historic building which added to the charm and removed some of the nay-saying remarks I have heard about Cleveland as a weekend destination (Cleveland is a great city to visit). The room was... More

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Sandusky, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel for my husband's birthday celebration. When we checked in there was a birthday surprise for us. They also offered us an early check in.The two rooms were spacious. The street view always had something interesting to see. The breakfast room was attractive with a large selection of food. There was an elegant foyer and a room... More

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Bolingbrook, Illinois
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location can't be beat especially for the Indians/Cavs. Upgraded us at check-in but check-in did take a long time. Arrived at 4 PM and couldn't get into our room until 8 PM. Otherwise, nice place for downtown.

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Grand Rapids, Michigan
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed here during our drive from Baltimore to Chicago. We needed a one bedroom (with a door) so that we could put our baby in a separate area for her early bed time. The room did have a separate bedroom, but that is where our satisfaction ended. There was dirty kleenex on the living room floor when we arrived.... More

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Mobile, Alabama
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Walking distance to everything downtown. Good Breakfast. Large, some unique rooms. Good front desk, reasonable parking. Love having full kitchen in the room. ON the need work side: Mattresses need to be replaced (Manager told me scheduled for November along with more renovation), workout room very substandard (4 pieces of equipment you have to walk through the breakfast room/lounge to... More

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Dubuque, Iowa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Beautiful. Nice staff. Tremendous location 5 minutes from Quicken Loan Arena and Progressive Field. Right on top of the nightlife. 2 blocks from the casino. You feel absolutely safe! The hotel is very historic, very clean, and the rooms are great. The big room where breakfast is served is sensational. BUT...the pictures of the gym... More

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Richmond, Virginia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed in a lot of Marriott's and was stayin in this Residence on points. Unfortunately, this was without a doubt the WORST check-in experience I've ever had. It took almost 30 minutes to get checked into the hotel. Only one person checking a long line of people. No apology. Nothing. Come on people. This is Cleveland, not Las Vegas.... More

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Jilliandad, Thank you for being our guest and for your comments. We take your comments seriously. We had a very challenging week and weekend. We were full every day with Indian's / KC Royals guests. So many guests waited until noon to check out and that delayed our team. Our 3:00 check ins did not have rooms ready. My... More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Tried to check in at 3:30 pm and am still waiting in the lobby for a room at 4:30 pm. I don't have enough confidence in this place to leave my bags with them to go enjoy the city for a while. And the horrible parking deck up the Street is downright scary. So I'm spending my <24 hours in... More

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear CMSAB, Thank you for being our guest and writing your review. We sincerely appreciate hearing your comments. We had a very challenging weekend. Full every evening with Indians and KC Royals fans. Everyone wanted in before the games started and we could not keep up. We dropped the ball but are perfecting our process going forward. Parking is a... More

Columbus, Ohio
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at the downtown Residence Inn during a 4th of July trip to Cleveland. The biggest perk to this hotel is the fact that it is less than a 5 minute walk to the casino, Quicken Loans Arena or Progressive field. If you are in town for a game this is your spot. In terms of the hotel,... More

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12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Perfect for walking to anything downtown. It is an older hotel. The staff was pretty nice. The women employees were very nice and chatty. The men staff seemed to want to be some place else. The breakfast is one of the best I have ever had for a buffet at a hotel. It ends at 9 though. I would have... More

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Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 
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