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Residence Inn Cleveland Downtown

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527 Prospect Ave, Cleveland, OH 44115
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Residence Inn Cleveland Downtown
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Residence Inn Cleveland Downtown
Residence Inn Cleveland Downtown
Residence Inn Cleveland Downtown
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301 reviews from our community

Traveler rating
    98
    133
    50
    16
    4
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69
98
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ohio
Top Contributor
70 reviews 70 reviews
42 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed yesterday NEW

Back again for casino and sports (Indians and Cavs). We had rooms 517 and 511. I'm impressed with how well the hotel was remodelled. No expense spared, apparently. NEW recenty: a proper hotel bar. Unusual for a Residence Inn. 517 was huge. A true suite, with the bedroom area alone 15X30 feet. 511 was smaller but had a working fireplace.... More 

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Cincinnati, Ohio, United States
Top Contributor
197 reviews 197 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a newer Residence Inn, which was remodeled from an older hotel. Believe the original hotel was the Colonial Hotel. The hotel is very nice, centrally located, and has free breakfast, free WiFi, and a nice bar on the first floor. I'm going to provide tips vs. a more traditional review. The hotel has two "sections", the front part... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Donald, Thank you for being our guest at Residence Inn. I'm very happy you enjoyed your stay in Cleveland and the renovation of our historic hotel. Hope to see you again. Safe travels, Steve More 

Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is second year in a row I've stayed for a weekend event downtown and the hotel is newly renovated, very nice modern accommodations. Rooms are spacious - friends and I both had 2 room suites. Nice ammenities, love the walk in showers, seperate shower/toilet from sink area. I want the mirror and lighting in my own house, very natural... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Angeladida, Thank you for being our guest. Very glad you enjoyed our renovation and I agree with having the vanity lighting in my home. We hope to see you the next time you're in downtown Cleveland. Safe travels to you, Steve More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just stayed at the Residence Inn Downtown Cleveland this past weekend to see the Indians and Blue Jays. Great hotel for me and my sons. Double King suite was huge. Excellent location close to restaurants and stadium. Breakfast was quite good. All staff were extremely friendly and very accommodating.

Was this review helpful? Yes 1
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Steve, Thank you for being our guest. Very happy you enjoyed our location and the short walk to Progressive Field and the restaurants being so close. Hope to see you the next time the Blue Jays are in town. Safe travels, Steve More 

London, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

FRONT DESK: The front desk staff were extremely helpful and accommodating. Upon arrival we were greeted with a smile and provided with a complimentary upgrade to a two bedroom suite. PARKING: The hotel has underground parking that runs $24/day. The ramp heading to the garage is fairly tight as is the lot. I feel sorry for anyone who arrives in... More 

Was this review helpful? Yes 2
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Scott, Thank you for being our guest at Residence Inn. I am very pleased that you enjoyed your time in Cleveland and experienced how easy it is to navigate Cleveland's sports venues from our hotel. Cleveland is a very easy city to walk. Safe travels to you and your family, Steve More 

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My teenage son and I stayed at the hotel the weekend of March 26 - 29 for the NCAA tournament. The room was clean, well-decorated and very spacious. However, we suffered all weekend from the smell of cigarette smoke entering our room through the bathroom vent (I assume from a smoker in an adjacent room). Each time we entered our... More 

Was this review helpful? Yes 1
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear udzlme, Thank you for writing and making me aware of your stay and the cigarette smoke you encountered. Please accept my sincerest apologies for our poor response to you and the inconsideration of a guest who smoked in our non smoking hotel. I would like to help you. Please contact me directly at this Residence Inn. I look forward... More 

Ohio
Top Contributor
141 reviews 141 reviews
62 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like the upgrades they have made. The rooms are nicer, the lobby and bar are great and their is more security. The only negative is the bathroom size. They have these huge suites with tiny little baths. Don't let this stop you from staying here. Great location, good service, new updates...stay here if you want a great location downtown.

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Xcapeohio, Thank you for being our guest during your recent visit to Cleveland. We sincerely value your feedback. Yes, we have some rooms with small bathrooms due to our conversion from a historic hotel to a Marriott Residence Inn. Know that every bathroom, and guestroom, was completely renovated in 2015 and 50% have new glass showers as well. Hope... More 

Scituate, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was a great hotel. Our family of 5 & 2 dogs were able to spread out in the roomy and recently updated suite. The bed and sofa bed were comfy. If we had been able to stay longer, we would definitely have used the kitchenette. It's a nice option. The location is perfect to all downtown sites, such as... More 

Was this review helpful? Yes 1
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear CassDH, Thank you for being our guest and sharing your experience at our Residence Inn. I certainly hope you return to Cleveland and enjoy our friendly city again. Go Cav's !!! Travel safely, Steve More 

Laguna Beach, California
Top Contributor
243 reviews 243 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed April 19, 2015

Positives: great downtown location, across the street from the Cavs Quicken Loans arena and the Indians Progressive Stadium. Lots of restaurants nearby. Check in was quick and friendly, the room was spacious and comfortable. Negatives: first day I was there (Friday) was fine. Maybe the weekend crew was off but I had a problem with house keeping on Saturday and... More 

Was this review helpful? Yes 1
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Atlagunabeach, Thank you for being our guest during your trip to Cleveland. We sincerely appreciate your comments as they help us train and coach the staff on delivering great Marriott service. If you can let me know the dates you stayed I would be most appreciative. Safe travels to you, Steve More 

Top Contributor
95 reviews 95 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 28, 2015

This was a very nice Residence Inn- felt like I was in a stately mansion- super high ceilings, beautifully decorated, fireplace in the room- all very pleasant surroundings. Rooms were clean and lovely to look at. Internet was free but super slow. Free breakfast was standard fare, in a beautiful "ballroom". Walls/ceilings did nothing to muffle sound - I could... More 

Was this review helpful? Yes 2
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Gail H., Thank you for being our guest and advising me of your stay. I am very glad you enjoyed your fireplace suite. Please know that we have just "turned on" a new 50 Mbps internet system and will be going to 100 Mbps by late May. All new Cat 5 wiring. Safe travels to you, Steve More 

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