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Residence Inn Cleveland Downtown

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527 Prospect Ave, Cleveland, OH 44115
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Residence Inn Cleveland Downtown
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Residence Inn Cleveland Downtown
Residence Inn Cleveland Downtown
Residence Inn Cleveland Downtown
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292 reviews from our community

Traveler rating
    93
    131
    48
    16
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
87 reviews 87 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a very nice Residence Inn- felt like I was in a stately mansion- super high ceilings, beautifully decorated, fireplace in the room- all very pleasant surroundings. Rooms were clean and lovely to look at. Internet was free but super slow. Free breakfast was standard fare, in a beautiful "ballroom". Walls/ceilings did nothing to muffle sound - I could... More 

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Liverpool, New York
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Marriott last weekend with my wife. We were in town to catch a Cleveland Cavaliers game and we could not have picked a better location. It was literally a 1 minute walk from the hotel lobby to the front door of the arena! The hotel was undergoing some renovations while we were there. We used the underground... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear UpstateNYer18, Very glad you enjoyed your trip to Cleveland and our hotel. The renovation, with our new lobby bar, should be complete by April 10th. Hope to see you again. Cleveland is very nice in the Spring and Summer. Safe travels to you, Steve More 

Cleveland
Top Contributor
79 reviews 79 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the Residence Inn as a get away .The staff was very friendly and because the fireplace suite I wanted was unavailable they upgraded me to a larger suite . The room was beautiful , built in microwave , dishwasher , stove and refrigerator . Two flat screen TV's , seperate bathroom with the vanity seperate from the... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Thank you for being our guest and enjoying our hotel. Our renovation should be completed in 2 weeks. If you return to Cleveland we'd be happy to give you a tour. Travel safely. Steve More 

Sagamore Hills, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent the weekend in Cleveland to celebrate a birthday. This hotel and staff were exceptional. Angela at the front desk was extremely helpful and treated us wonderfully! We had the pleasure of staying in one of the newly renovated suites and it was beautiful. The hotel is within walking distance of several attractions and centrally located. I'm so happy to... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Very glad you enjoyed our hotel. Our renovation shold be complete by early April and I hope you visit us again. Spring in Cleveland is a great time to visit. More 

Rochester, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Centrally located, the hotel is completing a major renovation. Updated lobby, entertainment areas and rooms were long overdue. New bar forthcoming in the billard room soon. Looking forward to my next trip.

Was this review helpful? Yes 1
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

We are very pleased with our renovation. Updated design while maintaining the historic elements of the hotel. Should be complet by early April and we hope to see you soon. More 

Toms River, New Jersey
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent a weekend in Cleveland in late October for a wedding. This was a hotel for the guests and it certainly served its purpose. Close to all downtown attractions and decent price. Construction certainly made the hotel a bit of an eyesore, but glad to see they are putting money into the hotel. Can be a little complicated walking around... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Thank you for being our guest. Our renovation is almost complet and the change is dramatic. We've kept the historical charm and blended a very nice design package. This is a 100% renovation. I sincerely hope to see you again. More 

Blue Ash
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Upon arrival we had a little trouble finding the parking garage-but circled back around while we called the hotel. It is actually a small little ramp down (to the left) of the hotel entrance. $25 on site parking. Not too bad. There was a little bit of construction happening, but the hotel itself is historical, and gorgeous! The arcade is... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Hello Daisy7465, Very happy you enjoyed your visit to Cleveland. I sincerely appreciate your comments concerning our housekeeping quality. This helps us focus on our challenges. Our renovation will be complete by April 10 and we hope to see you again in Cleveland. More 

Cleveland, Ohio
Contributor
20 reviews 20 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

We recently stayed at this hotel for a one night Date night. It exceeded our expectations. Upon check-in we learned the hotel was undergoing renovations. Getting to the room was a bit of a maze, because of construction we had to take two separate elevators and walk across the mall mezzanine area but it was well worth it. To make-up... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Good Morning Cleveland Green, Thank you for being our guest and enjoying our historic hotel. With Spring here our area restaurants are an enjoyable and very short walk. Our renovation is almost complete and the change is dramatic. Hope to see you again. More 

Pittsburgh, Pennsylvania
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel was convenient to adjacent Downtown attractions. The Q, Horseshoe Casino, and great restaurants are all within walking distance although the Cleveland weather was sub-zero during my visit! The front desk service was outstanding! The team was warm, friendly, and professional. They all valued me as a guest. After reading reviews about the tricky parking situation, I was concerned.... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Hello ATraveller063, Thank you for being our guest and enjoying our historic hotel. We have now completed the renovation of every guestroom and the lobby areas will be complete by April 10th. Hope to see you again now that Spring is officially here and the restaurants are an easy walk. Safe travels. More 

Woodland, Georgia
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

I recently relocated to OH. We stayed at the Residence Inn while waiting on our apartment to become available. The rooms were very roomy, beds were comfortable and everything was clean. They have most of the items needed in the kitchen if you decide to fix a meal in the room. Staff was very helpful and very friendly. Hot breakfast... More 

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Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Hello Joanna C, I'm very glad you enjoyed your stay with us while your apartment was pending. If you need to get away for a weekend please keep us in mind. We'd love to have you see our renovated hotel. If you are downtown we would be happy to show you the improvements we've made. More 

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