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All 33 Cleveland hotels

Hampton Inn Cleveland Downtown

2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114
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79%
Ranked #6 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 3, 2011
MrFoster farm
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574 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Cleveland Downtown
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farm
Top Contributor
64 reviews 64 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 3, 2011

This older hotel is average. The service is EXCELLENT as always. Rooms are clean though dated. Wall paper is beginning to peel at the edges. Very convenient location. The "free breakfast" is super-salty microwaved eggs, make your own waffles, fruit, cereal, etc. There really are decent microwave breakfast items in the marketplace, but not found at this hotel. The greenwashing... More

Was this review helpful? Yes 1
Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 2, 2011

Stayed 3 nights at the Hampton downtown. Booked the Rock and Roll Hall of Fame package which was great. Jason at the front desk was very friendly and helpful. The rooms were clean and staff friendly.Breakfast was great. No complaints except they couldn't give us our 3 rooms together but partially our fault for arriving late due to traffic and... More

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 30, 2011

We arrived before check in time. OK we were early so we left the luggage and went exploring. When we came back 3 hours later they had given our room away! I booked online and prepaid for a double suite with sleeper, refrig included. What they offered us was two doubles or a king with a sofa. I hope they... More

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Suwanee, Georgia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2011

We stayed at the Hampton while visiting downtown Cleveland, specifically the Rock and Roll Hall of Fame. It is VERY conveniently located to all of the downtown attractions. The bell staff were very friendly and whisked our car away immediately and retrieved it for us quickly when we left. While we had a package deal that included self-parking (in a... More

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Columbus, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 28, 2011

Upon arrival the valets were great but things went downhill from there. The front desk had one helpful clerk and one surly clerk that embarrassed a traveling companion as he tried to check in She gave him the wrong key to the wrong room on the wrong floor and then tried to say he was wrong. Breakfast was not ready... More

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London, ON
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 27, 2011

We stayed here for a girls weekend - shopping, Rock n Roll Hall of Fame and a concert. Great location, very easy to find, even with construction. After we checked in, the doorman was super helpful - more or less walked us to 4th Ave so that we could find a good place to eat..... and we stayed til 3... More

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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2011

I stay at Hampton Inns quite frequently and this has to be the worst I have ever seen. When we first arrived the first evening, one of the employees was standing in front of the hotel talking to a woman in car who was blocking the drop-off area for at least five minutes and he totally ignored the fact that... More

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dheinlein, Manager at Hampton Inn Cleveland Downtown, responded to this review

Thank you for your candid review ctclsscs, I appreciate you sharing your comments. I’m deeply concerned about the level of service you received and will be addressing this with the team at our upcoming staff meeting, please accept my sincere apologies. I’m pleased to relay that we will be undergoing a renovation in the near future and look forward to... More

1 review
1 of 5 stars Reviewed July 23, 2011 via mobile

If you are traveling with any kind of cargo hold on your vehicle. Don't stay here there is no where to park your vehicle. Staff is unfriendly and unwilling to help there guests. Very unprofessional hotel.

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dheinlein, Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Soldiermedic, Please accept my apologies for the difficulty you experienced when parking your vehicle, and especially for your negative encounter with our team members. Please contact me directly at (216) 241-6600 to discuss how we may make this up to you as I regret the situation and your experience overall. Thank you, Mike Reidy, General Manager More

Chicago
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 15, 2011

Great location, clean, friendly - can't complain. The parking attendants went out of their way to be helpful and even ran back to the car when we forgot an item. Valet parking is $20. We walked to the Rock & Roll Hall of Fame and to 4th Street - which has a ton of restaurants. We also got a package... More

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dheinlein, Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear MomMCS, Thanks very much for taking the time to share your experience with us! It was our pleasure to have you here. It’s great that you took advantage of our special package, we all hope you had a great time at the RRHF! Take care, Mike Reidy, General Manager More

Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 11, 2011

Check in with Krystina was likely the worst check in experience I have ever had; although the check out withJo-Jo pulls a close second. Neither one offered any assistance, welcome, thank you or explanation of the property. Maybe next time, explain where the elevators are, when the breakfast will actually be available, because both coffee and water were empty every... More

Was this review helpful? Yes 2
HamptonClevelandGM, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Grapeleaves13, thank you for taking the time to share your thoughts with us. I'm sorry to hear that you did not receive the level of service and product that Hampton consistently offers. I am pleased to let you know that our hotel has recently changed ownership and management. We are excited to let our guests such as yourself know that... More

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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#4 Romantic Hotel in Cleveland #5 Family Hotel in Cleveland #6 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
Number of rooms
194

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