We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Cleveland Downtown

Certificate of Excellence
Hotel deals
Hotel website
1460 E 9th St, Cleveland, OH 44114
Special Offer
Rock Hall of Fame Package
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn Cleveland Downtown
Professional photos View all
Browse nearby
Hampton Inn Cleveland Downtown
Add Photo Write a Review

817 Reviews from our TripAdvisor Community

Traveler rating
    366
    298
    82
    45
    26
See reviews for
198
236
55
174
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (817)
  • Mar-May only
    (219)
  • Jun-Aug only
    (274)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (125)
All months
Lexington, Kentucky
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I come to Cleveland every few months. This hotel is by far the best one that I have stayed at consecutively. The staff; Danae and Patricia, in particular are the best and are always friendly and helpful. The rooms are always clean and the continental breakfast is good. You definitely can't beat the location being downtown.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear 123tavelbuff, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms, great breakfast and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Michael Reidy General Manager More 

Birmingham, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have been a Hilton honors member for years, and stay at many of the properties, including Hampton Inn when traveling and have always been happy with the service, staff and hotel. While the hotel here was adequate, the staff was rude and dismissive when my daughter arrived ahead of me and checked in. If this had been my first... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Susan C, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that your daughter was not made to feel welcome. Thank you for your feedback which we will use to foster improvement; for that reason,... More 

Mobile,AL
Level Contributor
180 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent two nights at this property earlier this month. I chose to stay here because of reviews I read on TA and I wanted to be within easy walking distance of the RTA Tower City Center Rapid Station, the Rock and Roll HOF & Museum and Progressive Field. I took the RTA in from CLE and this was an... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear MobileResident, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward... More 

Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. The staff is truly exceptional. Every single person's individual goal seems to be to improve my day. I feel so welcome here. My room is lovely and VERY clean. The breakfast buffet is quite extensive: fresh fruit, waffle machine, French toast, sausage, eggs and homemade oatmeal. This place is a sure bet!

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Becky B, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michael Reidy General Manager More 

Vincentown, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in Cleveland on our return from Chicago to see a game at Progressive Field. This was a perfect location, far enough from the ball park to not hear the noise and close enough to walk. Rooms were large and well appointed. Staff was very helpful. Used Valet Parking. Very timely delivery of our vehicle. It is also within... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Ken M, I’m delighted to hear that you enjoyed your stay. We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again. Best, Michael Reidy General Manager More 

Mt Airy, MD, United States
1 review
5 of 5 stars Reviewed 1 week ago

In Cleveland to visit son's college, the Hotel staff was top notch from the car valet to the registration staff. Room was exactly as pictured (ask for a street view). Within easy walking distance of baseball stadium and restaurant row. Close to interstate and had not problems with traffic. Enjoyed the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Ed P, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Michael Reidy... More 

Gainesville, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was booked by my company and what a pleasant surprise upon check-in when I learned that just about everything to do is within EASY walking distance. It was two blocks from the federal building and Galleria, 3 blocks from the 4th street pedestrian-only section with cafes boasting al fresco dining and bars and 4-5 blocks from the baseball stadium,... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Nancy N, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities and great location, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Michael Reidy General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The employees at this hotel does not change their sheets or duvets. Also the half clean their bathrooms. Their prices are to high to be treated unfairly. I would not recommend anyone to stay at this hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Jonesboy1, Thank you for being our guest and sharing your experience. We take great pride in the cleanliness of our hotel; I’m sorry that we did not meet your expectations. I would like to obtain some more details and specifics regarding your comments as we have had no reports of these issues. I would appreciate it if you could... More 

Mesa
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family member married at St John Cathedral across the street. Beautiful hotel with wonderful staff. Very comfortable beds. Well furnished and updated rooms. Very nice breakfast and snacks provided. Being downtown it was noisy even though we were on the 14th floor. Very pleased with my stay here.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Mary A, I'm glad that our comfortable beds, convenient location and friendly associates made for a pleasant stay while in town attending a wedding. I'm thrilled to hear that you had a nice time. Thank you for staying with us and please visit again soon. Best, Michael Reidy General Manager More 

Philadelphia, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel easy to find- room excellent, room large, very clean. Separate room with pull out sofa. Refrig, microwave, comfy beds. Everything you need was here. Free breakfast was a plus! Staff was friendly and helpful. Great stay. Walkable to Rock and Roll Hall of Fame.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear teenagerm0m, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Michael Reidy General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Bathroom (2)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (7)
Viewed
View from room (5)
Viewed
Dining (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (19)
Viewed
Business center/function rooms (7)
Viewed
Dining (12)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay