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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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1 room 1 guest
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Hampton Inn Cleveland Downtown
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887 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Level Contributor
573 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived pretty late and the restaurant was closed and no availability to help with our luggage. But the convenience store located in the lobby was helpful for a quick bite... The room was spacious, well appointed, very clean, with very comfortable beds. Wifi went well, breakfast was good, with good offers in both hot and cold food. Location is... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Aburel, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michael Reidy General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough about my stay at this Hotel. We were greeted by a smiling, cordial Valet service; then again by professional accommodating front desk staff. The room was clean, bedding soft and cozy, bath towels soft.....breakfast had a variety of items, all served at the right temperature. Beverages available 24/7.....coffee was super! Was centrally located to many interests...dining,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Rooms were a good size and looked newly updated (wonderful bathrooms and very fancy shower head). Front desk was very friendly and breakfast, located downstairs in the lobby) was also nice. Had bacon or sausage, eggs, cerieals, wafflemaker. Very close to downtown (walking distance to East 4th Street!)

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Keegan O, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Michael Reidy General Manager More 

Anchorage, Alaska
Level Contributor
275 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect downtown location. If you are looking for something by the Indians or Cavs stadiums, then you have found your spot. Easy no hassle parking. Only stayed the one night before traveling on, but pick a winner!

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Josh W, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Michael Reidy General Manager More 

Woburn, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here five nights for a conference and was very pleased with my choice of hotel. The staff were fabulous, very friendly and helpful. My room was clean and comfortable, though as other reviewers have mentioned, the dark wood and walls made it feel a little dreary. However, the view from the 14th floor was great! I tried out... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Dana H, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly while in-town for a conference. We look forward to being your hotel of choice upon a return visit to Cleveland. Best, Michael Reidy General Manager More 

cleveland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Decent hotel, friendly staff. Chose because of proximity to Cleveland Clinic. Good rates for the area. Valet parking horrible. Lost keys to car, making us late for Clinic appointment we waited months to get into. Front desk advised that is a separate company, although it was added to our bill and they could not help us. Called manager, but no... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Terry O, Thank you for taking the time to share your experience with us. I’m pleased to hear that our location suites your need to be near Cleveland clinic and you found us to be a good value. The valet parking at the hotel is run by an outside company. I apologize for any inconvenience they may have caused... More 

Leesburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

Wonderful stay. Staff was very helpful. Breakfast was surprisingly good. Wheelchair accessible room was better than most. Easy walk to Rock N Roll museum. Only downside - not many restaurants close to hotel, or parking options.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Cynthia Q, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time... More 

Joliet, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

great room, location etc. within walking distance for Rock and Roll and Federal Bldg. Wonderful breakfast. Lots of room even with a convention there, ftball game etc. Only problem: when we called for reservation requested a rollaway. Ok said the hotel. Only they don't have roll aways. Clerk was very helpful and requested extra blankets etc be sent up. we... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richmond, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

My father had a stroke and I had to travel out of town to make arrangements for hospice care. During this time I forgot to cancel a reservation for a business trip. Even with a family emergency of this nature, the hotel would not make any exceptions unless I provided them with medical records proving that my father had a... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear chibima, I'm very sorry that your family is going through a stressful time and we hope that everyone is doing well. Hampton's standard cancellation policy is 1 day prior to arrival. With a phone call (even on your day of arrival), we would have gladly waived the cancellation fee. We held your room for your arrival on a sold... More 

Saint Cloud, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Hampton for a conference. We had 2 rooms. One had a beautiful view of the church across the street however the other room was on the 12th floor and had a view of a brick wall. This room would have been nicer except the closet space was of a dark wood and it made the room darker... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear MnShell2014, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location and ample amenities, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Michael Reidy General Manager More 

Hotel Review Summarization

What travelers say

  • Free breakfast(5)
  • Great location(4)
  • Very friendly(4)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

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