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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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Rock Hall of Fame Package
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Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Top Contributor
104 reviews 104 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel primarily for its proximity to the Rock and Roll Hall of Fame, and we were able to use reward points to cover our 2 night stay. As soon as we arrived we were greeted by a very enthusiastic and courteous valet who took care of our car - even trotting back to the car park where... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear TripperGal, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and great location. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Best, Michael Reidy General Manager More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

For a good stay downtown, this Hampton Inn was great. It was within walking distance of all of the places I wanted to see and to the convention center. The valet parking was very convenient. I was glad that they had ala carte food available for a late arrival.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Diane G, I'm delighted to hear that we added a touch of class to your visit. We appreciate your kind remarks and hope to be your hotel of choice in the area. Thank you for staying with us. Best, Michael Reidy General Manager More 

Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very helpful and friendly staff who were ready to assist me with anything I needed. Great condition of the room and the public areas. A very nice little gym with new machines. I was well pleased with everything in this stay.

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear evie8930, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and friendly staff made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you... More 

1 review
3 of 5 stars Reviewed 1 week ago

This place was slightly overpriced for a Hampton, but it is a good spot in downtown Cleveland. Its a nice modern feel in and out of the rooms. The elevators are slow. The breakfast is good, on par with other Hamptons. With HHonors, the price works out to be pretty reasonable.

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear lynnw773, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding value. Thank you for your time in reviewing our hotel. Best, Michael Reidy General Manager More 

Hamilton, MI, United States
1 review
4 of 5 stars Reviewed 1 week ago

We are frequent patrons of the Downtown Cleveland Hampton due to frequent appointments and procedures at the Cleveland Clinic. We have been treated very well the entire staff is are very empathetic to our medical situation. It is very much appreciated. On person has been exceptional: Kathy Buescher on the breakfast staff has gone way beyond the call of duty.... More 

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Reid R, Thank you for taking the time to write such a kind review. It’s wonderful to know that our staff left such a lasting impression with you through their kindness and warm hospitality. I’m pleased we can add a little comfort and a good night's rest when visiting the Cleveland Clinic. I will be sure to share your... More 

Sinking Spring, Pennsylvania
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

No parking on site. Pricey valet parking. Moderately priced parking garage nearby, but hotel does NOT validate parking. Room was clean and fairly quiet (end of hall). No fridge in room. Breakfast was very good - fresh/well stocked and area was clean.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Lynn L, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms clean and breakfast ample. Valet parking is standard in the downtown Cleveland area. It offers our guest unlimited in/out privileges and 24 access to their vehicles. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. Thank... More 

Broomall, PA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn is very nice and very convenient to most attractions and restaurants. We walked from hotel to Rock and Roll Hall of Fame and also to Jacobs Field to see an Indians Game. So easy - next to all great restaurants and downtown area. Great staff and great continental breakfast. Convenient valet parking. Would stay there again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear JJ04, We are happy to hear you enjoyed our location while in town visiting the Rock and Roll Hall of Fame and Jacobs Field. Its nice to know our ample breakfast and friendly service made your stay pleasant. Please visit us again the next time you are in the Cleveland area. Thank you for your time in reviewing our... More 

Groton, Connecticut
Top Contributor
73 reviews 73 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel from 3/17/15-3/20/15 while he was on a business trip. The experience was very unsatisfactory. There are very few positives to mention. One positive experience was that the group reservation was for a day later than we arrived and they were able to accommodate our checkin a day early. Other positives: A refrigerator/freezer... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear jlgsgirl, Thank you for sharing your feedback with us, information such as this is important to us as it allows us to focus on areas that we can improve upon that can have a significant impact on our guests. I’m pleased to hear that you did find our breakfast to be very good and that we were able to... More 

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was just perfect, I can't think of any improvement at all. The staff was very helpful - I needed a refrigerator in the room, and the staff brought one within 10 minutes! The breakfast had a wide range, even for vegetarians. I would love to stay here once again. Though the valet parking costs $ 20, it is worth... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Sridhar1234, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, amenities pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Michael Reidy General Manager More 

Springfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of the discount package that it had for the Rock and Roll Hall of Fame and the overall value of the price. I was pleasantly surprised of the quality and cleanliness of the location and rooms. All of the staff was helpful and even fulfilled a room request. There is also a nice drop off... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Chris R, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. I'm glad your visit to the Rock... More 

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