Stayed there May 9th - 13th, 2013. We booked this hotel because it's just a few blocks from the Rock and Roll Hall of Fame, but we found that it is close to everything we wanted to visit! And it's comfy - newly renovated - everything is sparkling clean. Comfortable bed. Friendly staff. Flat screen TV & easy access to... More

Helpful staff all the way around from the valet/front door to the housekeeping staff. Breakfast hostess and staff were "cheery" in the morning and bartender, "Danny" welcoming and the end of a long day. Rooms and common areas were up to date and clean. Very nice operation for the business traveler!

I found this property to have one of the better Hampton rooms. My room was large and was updated with nicely appointed tones. The bed was comfy and the fixtures and bathroom were decent quality. The key drawbacks were the lack of a safe, fridge and microwave. The property offers free WiFi with a fast speeds (at least during my... More

Great service: came in on Amtrak at 3 am, desk clerk was right there and checked us in quickly. We don't use maid service every day, so mid-stay, I took the do not disturb sign off the door and let the Housekeeper know he could get in there. Came back three hours later and room was spotless (leaving small tip... More

Here is the deal..I really like Hampton..but..this one has no Fridge, No Microwave...The people were great, the bed was great..the breakfast was not...Parking..valet only..ok... Here is the deal..I really like Hampton..but..this one has no Fridge, No Microwave...The people were great, the bed was great..the breakfast was not...Parking..valet only..ok... Here is the deal..I really like Hampton..but..this one has no Fridge, No... More

Though the location of the downtown Cleveland Hampton Inn is ideal if you're planning to visit Cleveland's Rock N Roll Hall of Fame or one of the major league ballparks/arenas, this place needs some serious management changes. I found out upon arrival that the third night of my stay would cost $30 more than I had signed up for via... More

The staff was very friendly including the desk personnel, cleaning staff and valet team. The valet service was very accommodating. We checked in early with no problems. The breakfast was as expected. Location is very convenient to Progressive Field, RocknRoll Hall of Fame and the casino. We would stay there again.

Hotel staff are not friendly or courteous at check in. The beds are dusty; the wood framed headboard had not been dusted in a while. There is no room service, which in today's society is a must. Lastly, I could hear noise from the room next door.

I selected this hotel based on prior posts in TripAdviser. As they stated, the hotel was nicely appointed with modern amenities. The staff were curious and helpful as well. The internet work well and they did a good job with the breakfast and provided some variety with what they put out each day. They had plenty of valets so the... More