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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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Rock Hall of Fame Package
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Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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787 reviews from our community

Traveler rating
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    290
    81
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    25
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189
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168
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hampton Inn was moderately priced and very well kept. The accommodations were very clean and comfortable. Great place to stay ~ friendly, helpful staff and within walking distance of the Rock & Roll Hall of Fame. Endless restaurants very nearby and, safe area. Would stay there again! Was great to have the complimentary breakfast bar which was fresh and tasty!

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Norfolk, Virginia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Location is everything and this hotel was in the heart of the city and close to everything I needed to accomplish. Less than 2/10th of a mile from my daily destination so it eliminated the need to rent a vehicle. Staff was extremely friendly and helpful.

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Jackson, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location, within walking distance of convention center, Rock and Roll Hall of Fame. Friendly, customer-oriented staff. Nice complimentary breakfast. Comfortable bed; free wi-fi. Three speedy elevators. Would definitely stay here again.

Review collected in partnership with Hampton

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Vandalia, Ohio
Top Contributor
134 reviews 134 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Let's just get the bad out of the way > the valet (only) parking can only check-in 3 or 4 cars ... Robbie, the valet mgr. , is clueless and apparently does not connect that his valet customers are hotel guests .. instead, he panics when the street traffic backs up and chose, w/ us, to wave us around the... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Jack F, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample breakfast. I'm sorry for your experience with our Valet and I have shared you feedback with the appropriate team members. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank... More 

Reno, Nevada
Top Contributor
720 reviews 720 reviews
53 hotel reviews
443 helpful votes 443 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in excellent shape. The rooms are large and very clean. The reception staff is friendly and efficient. The location is great for baseball and basketball games. Lots to do in the area and it felt safe. The breakfast was good too. The only downside is that 9 th is a busy and loud street. We were across... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Deb W, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

They have a full hot breakfast every morning, the eggs and meat are not the same each day, good varieties. The rooms are clean and the beds are comfortable. The coffee bar appears to be avaliable 24/7. Seems close to just about everything interesting. The only con I would say is when you ask them to call a cab they... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Susan S, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our car service; I have taken note. On behalf of our entire... More 

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location and very friendly staff. Its an older/urban building, so its not the "typical suburban Hampton Inn" -- the rooms are a tad smaller and less bright. Nonetheless everything was clean and in very good condition. Would definitely stay here again.

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear J W, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Michael Reidy General Manager More 

Mitchell, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location; within walking distance to everything we wanted to do while in Cleveland. Excellent customer service at this hotel. Staff was always willing to go above and beyond to help. The breakfast offered much more choices than what we were expecting plus it tasted great.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Cheryl H, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Michael Reidy General Manager More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Valet parking, clean building and rooms, great location. The overall staff where friendly and polite. The valet parkers where outstanding and I never waited for my car. The gym has a fair set of dumbbells but no real equipment.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Justin A, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and ample amenities made for a nice experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Michael Reidy General Manager More 

Defiance, Ohio
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was ok. However, I got spit on by a person as I was getting off the elevator. This put a real downer on the meeting I was heading for that morning. It wasn't really the hotels fault I guess you chalk this up to bad atmosphere of clientele? The staff was friendly and the room was very clean.... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear seminole2a, I'm sorry that an inconsiderate guest interrupted the comfort of your stay. I'm sorry this happened to you; this is not indicative of our norm. I appreciate you noting our clean rooms and friendly associates. We hope you will reconsider a return visit. Thank you for staying with us and for your time in reviewing our hotel. Sincerely,... More 

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