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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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1 room 1 adult
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Hampton Inn Cleveland Downtown
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973 Reviews from our TripAdvisor Community

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Dublin, Ohio, United States
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We looked for a hotel where we can walk to the Cavaliers's game. The valet parking was $28 which is very reasonable in downtown. It took us 7 minutes to the arena. The room was clean and the bed was comfortable. The exercise room was small but it is normal at the size of this hotel. It was very clean!... More 

Helpful?
Thank DublinKG
Dayton, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

We tend to find a Hampton Inn whenever we travel and this hotel just justifies why we do. We had to go to Cleveland for a doctors appointment at the Clinic. This hotel gave a discount on the room, the valet parking, and gave us a travel bag that included maps and details about the city and the Cleveland Clinic... More 

Helpful?
Thank TLM614
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear TLM614, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town for medical treatment. There is no better compliment than a return visit, so we look forward to seeing you again. Best, Michael Reidy General... More 

Youngstown, United States
5 of 5 stars Reviewed 2 days ago NEW

The place is Great and the staff is awesome.The rooms are very comfortable and clean. They have a nice Breakfeast in the morning which was filling and a wide aray of food. the check out was very easy and they email a copy of the bill to you. I would definitely stay there again.

Review collected in partnership with Hampton

Helpful?
Thank George H
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear George H, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Michael Reidy General Manager More 

Antioch, Illinois
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is very convenient if you are going to see the Cavaliers play or need to be at the convention center. Waterfront is within walking distance. Room was very clean, comfy bed and view of the city. Nicely furnished with big flatscreen. Complimentary hot breakfast and workout facility on the second floor. Restaurants right across the street close by 4... More 

Helpful?
Thank Donna R
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Donna R, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

Walking distance to Convention Center, Public Hall, Rock & Roll Hall of Fame, restaurants, the Q, and more. Clean rooms, quiet, good quality continental breakfast. Little expensive valet parking, but can't beat that convenience.

Review collected in partnership with Hampton

Helpful?
Thank Kathy P
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Kathy P, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

San Diego, California
2 reviews
4 of 5 stars Reviewed 1 week ago

Room is comfortably organized and was clean. I had a little street noise, but loved the view of the church and it wasn't enough to disturb my sleep. Easy walk to several evening dining options. Breakfast was good, not exceptional, but good (usual fare of eggs, fruit, bread, oatmeal).

Review collected in partnership with Hampton

Helpful?
Thank Heidi S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Heidi S, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Reidy General Manager More 

cinnat, United States
1 review
2 of 5 stars Reviewed 1 week ago

Kathy was rude, and judgmental. We had a mix up with the reservations, and she made it clear how she felt and thought about us. NO help from her. Didn't smile once. Scowled, and stared at us with a mean face.

Review collected in partnership with Hampton

Helpful?
Thank David G
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear David G, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associate unhelpful and unfriendly. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret any confusion with your reservations. Thank you for your honest feedback which we will use to foster improvement; for that reason, we... More 

Arizona, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stay here if you can, it is a great bargain. The service is great. The rooms are great. The location is perfect. The breakfast is quick and good. I will stay here again when i come to town. Take advantage of their hospitality.

Review collected in partnership with Hampton

Helpful?
Thank Charles S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Charles S, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we look forward to your return. Best, Michael Reidy General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Probably the best place to stay when visiting Cleveland Clinic. Call hotel directly to inquire about favorable rates, discounted valet costs and availability of a parking voucher when visiting Cleveland Clinic (A $10.00 Value). Found our visit very convenient. Facilities well maintained. Felt we were treated exceptionally well by people who cared!

Helpful?
Thank Larry M
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Larry M, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Michael Reidy General Manager More 

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Looking for a family friendly hotel in downtown CLE close to all the attractions? The Hampton Inn offers good sized rooms that are very clean. The 24 hour coffee/tea in the lobby is always good but having hot chocolate packets during the cold winter months is fantastic.

Review collected in partnership with Hampton

Helpful?
Thank stan s
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear stan s, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael Reidy General Manager More 

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