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Hampton Inn Cleveland Downtown

2.5 of 5 1460 E 9th St, Cleveland, OH 44114
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Certificate of Excellence 2014
Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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665 reviews from our community

Traveler rating
    287
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    37
    22
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126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keller, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was traveling as a solo woman specifically to see the Rock and Roll Hall of Fame and chose the downtown Hampton Inn for its proximity (4 blocks) to the Hall and for its valet parking (fee). For safety reasons I always park valet in downtown areas when traveling solo. I was super glad I picked this property! The 4... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Stevenson54, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael Reidy... More

Rock Island, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose the Hampton Inn because we were going to be attending a game at the Browns stadium. Our first encounter was with the parking valet. He was a very nice young man and was very good at explaining the hotels valet process. The lady at the desk was pleasant and checked us in quickly. The room was nice and... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear LeAnn G, I’m so happy to hear that you felt at home while staying with us. It’s encouraging to know you found our room to be nice and comfortable, location convenient and staff helpful. I look forward to sharing your review with the team and we hope to see you again soon. Best, Michael Reidy General Manager More

Sharpsville, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Valet were very friendly and efficient. Front desk welcoming and quickly took care of registration. Absolutely loved the room. Extremely clean. Looked newly remodeled. Bathroom was nicely decorated and very clean. My only complaint about the room was the outside noise. We could clearly hear numerous sirens (fire and police) both nights. Room could use better insulated windows. But the... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Deborah S, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Michael Reidy General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Our stay at the Hampton while in Cleveland was excellent. The hotel was centrally located to allow convenient walking to all the major sites in Cleveland. The hotel was clean, the staff was attentive, and the valet staff were readily available. I would highly recommend this hotel if your planning on staying in downtown Cleveland.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear joani144, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Reidy General Manager More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking forward to visiting the Rock and Roll Hall of Fame and after a little internet research we settled on the Hampton. The location was great. Just a few blocks to walk to the HOF. Room was great. Spacious and clean. Location is walking distance from all the sports facilities (football, baseball and basketball) and also walking distance... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear jboToronto_Canada, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Michael Reidy General Maanger More

1 review
4 of 5 stars Reviewed 2 weeks ago

Completely satisfied with this hotel for the price we paid and the purpose of our stay. A small group of us rented a suite. It was clean and accommodating. Hotel staff at checkin were very friendly, polite, helpful. The valet 'supervisor' was very helpful as well. A few of the younger valet guys were lazy and not helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear I245PNlaurad, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Michael Reidy General Manager More

Senior Contributor
36 reviews 36 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location near center of downtown. No onsite parking, deck next door across street was cheap for a weekend. On game. Day it's a different story One concern with downtown is always security. Hotel had Cleveland police in the lobby, large valet staff. Safty was not an issue. Room was normal hamton, clean, no issues. Rate was a bit high,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Usamargaritavile, Thank you for your kind words regarding your experience. I’m happy to hear you enjoyed our safe hotel and central location. Please take advantage of our convenient valet parking which offers 24 hour access to your vehicle. We look forward to seeing you again soon. Best, Michael Reidy General Manager More

Wakeman, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

My daughters wedding in downtown Cleveland 10/04. Bridal party stayed at different hotel. 91 year old M-in-L and S-in-L stayed at Hampton for convenience to reception venue. I pre paid in August, was given confirmation, received confirmation 3 days prior. Upon check in - NO RECORD of PAYMENT. Had to deal with this the morning after my daughters wedding. Still... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

James O, Congratulations on your daughter’s wedding! Thank you for sharing your concerns with us, I’m sorry that we did not handle the billing to your expectations. I’m glad that our Assistant General Manager was able to discuss this with you and resolve it to your satisfaction. Sincerely, Mike Reidy General Manager More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was within six blocks of the Rock & Roll Hall of Fame; Cleveland Science Center and even where the Browns play. Clean hotel and friendly staff. Breakfast was crowded but good. Staff was knowledgeable about the area and whether to walk or drive. Good value for the money.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear johnpO5958IJ, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Michael Reidy General Manager More

1 review
3 of 5 stars Reviewed 2 weeks ago

The room was recently remodeled. Pleasant. Noise from street is high on the week-end. No restaurant in facility other than area for breakfast. This is a small area for a group. Very few good restaurants near-by. Checking in and out was easy. Valet parking was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear 675joyced, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I have noted your comments regarding the street noise. We appreciate you choosing our hotel while in the area and we... More

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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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