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Hampton Inn Cleveland Downtown


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Reviews you can trust: Business

63% Recommend
3.5 of 5 stars 11 reviews
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By trip type
Business (11)
[ Date ] [ Rating ]
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5 of 5 stars
SallmanS   3 contributions
All over
Jun 26, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Great Location and always a friendly staff! Easy walking distance to everything you would need. I stay for business, but also great for a vacation. more

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4 of 5 stars
RJay4   6 contributions
Indiana
Jun 19, 2009 | Trip type: Business
1/1 found this review helpful

I was just a tad concerned by some of the negative reviews here, but my stay worked out fine. The staff is excellent - very friendly and helpful! The issues about aging are, in my opinon, overstated. Yes, it's not new. But it's not out of the 40's or 50's, either. I was satisfied with the room. The bed was... more

Management response from
HamptonInnCleveland, manager

Hello, Thank you for your recent stay with the Hampton Inn Cleveland Downtown! We appreciate you taking the time to comment on our property! We hope that next time you are in town, you will let us know. We would be honored to have you stay with us again! Thank you!

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5 of 5 stars
itravelazbuka   1 contribution
St. Marys Ohio
Apr 23, 2009 | Trip type: Business
1/1 found this review helpful

We travel worldwide, visiting both cities and smaller towns. This Hampton Inn was in the heart of Cleveland Ohio, on East 9th Street near the Rock and Roll Hall of Fame. Service was unmatched; cleanliness of the non-smoking room was exemplary; the bathroom was unusually spacious, with all of the amenities one would expect from a 4-star hotel (only a... more

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2 of 5 stars
MotoGPMan   7 contributions
Ohio
Mar 8, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Was disappointed in this Hampton Inn. Only good things are location and staff. The tub/shower was clogged and didn't drain at all. About half the tub was full of water once I got out of shower. I went to a business meeting and came back and the water still had not drained an inch. Need a remodel in the worst... more

Management response from
HamptonInnCleveland, Manager

We were happy to read that our guests are always pleased with our customer service. However, we are disappointed that we were not notified of the drainage opportunity in reviewee's shower. If notified, we would have resolved the issue immediately. Our hotel will be going through a renovation in our lobby and breakfast area. We do have signage asking that...

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1 of 5 stars
Sally254   1 contribution
Houston TX
Feb 28, 2009 | Trip type: Business
1/2 found this review helpful

$94/night for this? I don't think the folks posting the positive reviews stayed at the same hotel I did. I was here three nights. There was a peanut, raisin and beer bottle cap on the floor from a previous guest when I checked in and the items were still there when I left. The walls are paper thin. The noise... more

Management response from
HamptonInnCleveland, Manager

The management at the Hampton Inn Cleveland Downtown would like to extend a sincere apology to reviewee. The hotel would like to share, if the opportunities were expressed with staff at the time of displeasure, we would have offered to change the room and investigate the situation. As a hotel, it is our commitment to assure friendly service, clean rooms...

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4 of 5 stars
f1tifosi   35 contributions
Saint Paul, Minnesota
Aug 20, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

[My bckgrd: "7-of-10" on "hotel picky" scale. Hilton 'diamond'. 90~100 nights/year] Giving "4" only because of good staff attitude. Everything else balances to average. Pros: besides staff...Location (business, tourists), Hampton's 'Cloud9' bed, spacous rooms, enough brkfst tables & serving area(not "mosh pit"), clean rooms, stable wifi, short elevator waits - everything you'd expect for ~$140/nght. Cons: Only wifi (no wired)... more

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3 of 5 stars
murrayhill   8 contributions
Tarrytown, NY
Jan 28, 2008 | Trip type: Business, Solo travel
3/4 found this review helpful

Stayed here one night on business, and was a tad underwhelmed. I've stayed in about 25 Hampton Inns nationwide, but basically know what to expect. The room was a bit dark and dated, though otherwise clean. The amenities in the bathroom were on the skimpy side, no lotion or mouthwash, e.g. Check-in was fast and friendly. However, I was not... more

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2 of 5 stars
crdmkr   2 contributions
indy
Jun 6, 2007 | Trip type: Business, Solo travel
2/3 found this review helpful

Beds are the new Hampton beds and comforter. I had a king suite... pretty small. Room was just okay, hotel was just okay. A bit beat-up but not too bad.... I just prefer the new hotels. My room had a strong room spray fume to it.... I thought it would go away after the first night but when I came... more

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5 of 5 stars
BTT   25 contributions
Los Angeles
Apr 4, 2007 | Trip type: Business, Couples
7/7 found this review helpful

Great location. I even got a room with a view (ok, partial) to the lake. It's on east 9th st, which goes all the way to the lake. Only the north east corner rooms on higher floors can have the view. The building has about 14-15 floors, so only 10 rooms have views. The Rock & Roll Hall of Fame... more

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5 of 5 stars
KateBrian   4 contributions
Newport Beach, CA
Dec 16, 2006 | Trip type: Business, Family
2/3 found this review helpful

The rooms were so clean-- the mattresses were of good quality and the beds had feather-styled comforters with clean, white duvet covers. It was wonderful; I was quite pleasantly surprised and will seek out Hampton Inns when I travel now. I am sold on the beds! more

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Hampton Inn Cleveland Downtown Also Known As

  • Hampton Inn Cleveland
  • Cleveland Hampton Inn
Address: 1460 E 9th St, Cleveland, OH 44114