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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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746 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

The pictures on the Website don't really give the Queen Suite justice! The room is extremely spacious and well maintained. Two large LED TV's in separate areas was just perfect, we were a little worried about being beside the elevator, but couldn't hear a thing. The free breakfast buffet was great and filling with fresh omelettes and breads. All in... More 

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Fort Thomas, Kentucky
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Last minute reservations. Went to see NCAA tournament. We were running late for the games. We called the hotel to let them know we were running late. Once we arrived, they checked us in right away and we were off to the games. Room was clean and looked good. I did like this place

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Mason, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed two night stay. Good valet parking with in and out privileges for $20 / day. Decent breakfast. Nice staff. Recommend if staying downtown. Convenient pull off area to load unload. With our son tried Uber for the first time. Good experience.

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear pscarey, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Michael Reidy General Manager More 

pittsburgh
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived around 1:00 am and the valet quickly parked our car. Check-in was smooth. The staff is VERY friendly. The breakfast was swamped with tons of people, but every item remained stocked by the organized staff. I would definitely stay here when in Cleveland. The hotel was very clean and the rooms and bathroom were nicely appointed.

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear waldgreen, I'm happy to hear that you felt welcomed during your late arrival. Additionally, I'm glad our ample breakfast and clean accommodations made for a pleasant experience. We look forward to hosting you upon your return to the Cleveland area. Best, Michael Reidy General Manager More 

Milligan, Nebraska, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Don't be afraid of this place. We were at home in this hotel. Everyone was so helpful. One family member had appointments at the Cleveland Clinic covering several days and even though it was just under 4 miles, it was really nothing to getting around this area. We went to see some of Lake Erie but, needed more time for... More 

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Ray C, I'm thrilled to learn that you felt at home while in town visiting the Cleveland Clinic. There is no better compliment than a return visit, so please come back for a trip to include site-seeing. Thank you for your patronage and your time in reviewing our hotel. Best, Michael Reidy General Manager More 

Akron, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel is not at fault for the level of noise present during our stay, but the walls seemed like they were made of paper and the wide gap between the floor and the door did little to stifle the sound of the feuding couple in the hallway, their profanity or their aggressive use of doors. If I was a... More 

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Daniel G, My heartfelt apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette in an effort to provide everyone with a comfortable stay. Should this incident have been reported, we would have politely escorted this couple back... More 

Webster, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As always,I had another flawless visit. The online check in saves time and easy to use. The staff is always helpful and friendly. They found a dentist for a emergency visit. Did use a self parking garage that saves 7$ a day and close by. The only regret I have that they sold out for my next visit. I really... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear baseball1008, Welcome back! We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We are delighted to be your hotel of choice in the area.... More 

Mount Pleasant, Michigan
Top Contributor
98 reviews 98 reviews
43 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 nights during MAC basketball tournament. Pretty easy walk to nightlife, The Q, and the Rock and Roll HOF. Rooms were nice, friendly service. Only issues were slightly inattentive valet and lack of keeping food on the breakfast buffet. It was BUSY, and despite the worker's best effort she could not keep up. They need another b'fast worker... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear garci1r, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town for the MAC Basketball Tournament. I appreciate your comments regarding valet and breakfast and I have taken note. There is no better compliment than... More 

Davie, FL
Top Contributor
50 reviews 50 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights during a recent trip passing through Cleveland. Location is very convenient to all major attractions in the area. Walking distance to everything. Rooms are slightly dated and smaller than the typical Hampton Inn and we were advised at check in that all king rooms faced the road. We would have preferred a... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Bobbi S, I’m pleased to hear that you were able to enjoy our convenient location and friendly service while in Cleveland. I'm sorry you found the downtown experience frustrating. We appreciate your time in reviewing our hotel. Thank you for staying with us. Best, Michael Reidy General Manager More 

Ellicott City, Maryland
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

The room, including the bathroom, was very clean and modern. They even provided mouthwash and a shower cap. The bed was a little hard for my liking, yet comfortable. Nice view of the city on the upper floors (stayed on the 10th). Having a free hot breakfast was a great bonus. The buffet included a variety--scrambled eggs, boiled brown eggs,... More 

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear latkwat13, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

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