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Hampton Inn Cleveland Downtown

2.5 of 5 1460 E 9th St, Cleveland, OH 44114
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Certificate of Excellence 2014
Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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728 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grosse Ile, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Friendly helpful staff, clean fully equipped room, efficient and friendly valet service for car, and good breakfast. They accommodated a late check-out and were excellent with a local eating establishment for our group.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear William, Thank you for choosing the Hampton Inn Cleveland. We are glad you enjoyed your stay and found the staff to be friendly. Please come back and visit us again soon. Sincerely, Michael Reidy General Manager More 

Durham, NC
Contributor
11 reviews 11 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Was perfectly happy with my stay until after I left and realized I had left a camera charger plugged into the wall in my room. I contacted the hotel three days in a row trying to find out if the item had been turned in or was in the room. I was told each time they wouldncheck and call me... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear hpnurse, Thank you for taking the time to share your review, I’m glad to hear you enjoyed your stay with us. I do apologize that we were unable to locate your camera charger. Wall plugs are the most common item guests leave behind as such we do have a protocol in place for logging them and securing them. Our... More 

Monteverde, Costa Rica
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is great for many reasons but location must be on the top of the list. It was easy to get around even on foot. Taxis were always available there and good places to eat were near by. Subway was basically across the street. The rooms were always nice and clean and big enough. Meal options were also available... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Zoet2015, Thank you for taking the time to share your experience at the Hampton Inn Cleveland. We are happy you enjoyed the location and hotel amenities. Please visit us again next time you are in Cleveland. Sincerely, Michael Reidy General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was an outstanding hotel! It was a great price, and an amazing location. We were able to quickly walk to The Rock and Roll Hall of Fame. The beds were very comfortable and the room was a good size. The breakfast was very good and the staff was friendly! We stayed on the 15th floor and has a great... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Pmcdoug, Thank you for choosing the Hampton Inn! We are glad you enjoyed the hotel's location and amenities. Your kind words will be shared with our staff. Hope to see you again soon! Sincerely, Michael Reidy General Manager More 

Milwaukee, Wisconsin
Top Contributor
86 reviews 86 reviews
35 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I think it’s hard to find a much better hotel for the money in downtown Cleveland. It’s a short walk (even during a very cold February when we visited) to the Rock and Roll Hall of Fame and Cleveland Browns Stadium in one direction and Progressive Field and Quicken Loans Arena in the other direction. It’s also less than a... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Retired1811, Thank you for choosing the Hampton Inn. We are happy to hear that you found the location convenient for you to enjoy Downtown Cleveland! Please come back and see us again soon! Warm Regards, Michael Reidy General Manager More 

Bolingbrook, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rooms were updated and fresh. Staff very helpful even when we checked in late at 1am. Excellent hot breakfast with great variety that changed daily. They were sold out both Nights i stayed there abs the food kept coming and coming. There was a huge high school softball and band trip there and they managed to keep it fairly clean... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

amc0954, Thank you for choosing the Hampton Inn while visiting Cleveland. We appreciate your detailed review and compliments to our hard working team. Next time you are in Cleveland please stay with us again. Warm Regards, Michael Reidy General Manager More 

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience at this hotel. We knew we would be arriving late and checked in the day before as an HHonors member which allowed us to pick our own room. Took advice of others on Trip Advisor and selected a room higher up that ended in 20. We had a nice view of downtown! Valet was friendly, helpful and quick.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Amy T, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

Saline, MI
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay at Hampton Inn although we visit Cleveland regularly since our daughter and son-in-law moved there. As Drew Carey said, not only does Cleveland Rock but so does this Hampton Inn. The hardworking valets, working in bone-chilling cold, happily greeted us and helped us bring our bags into the hotel. The lobby is compact but beautiful,... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Denise K, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room, ample amenities and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived late in the evening during a big snowstorm after a long day at Cleveland Clinic, and we were very pleased with the service and the accommodations. We were especially impressed with the evening parking valet employee - very friendly and concerned.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Carol Y, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and warm accommodations. Thank you for your time in reviewing your stay, and we hope to host you again in warmer weather. Best, Michael Reidy General Manager More 

Salzburg, Austria
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I did not make the room reservation, but was sharing the room with a friend and her husband for 3 nights during the OMEA conference. I had the front desk put my share of the room costs on my card, with the understanding that the rest would go on my friend's card (with which she made the reservation) at check... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear aka586, Please accept my sincere apologies for our error, we clearly had a breakdown in communication regarding how you wanted the bill divided. I’m sorry for any frustration this caused you. I’m glad to say that we did correct the error on February 11th once it was brought to our attention. Additionally, I regret your experience at breakfast, I’ll... More 

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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hotel Style:
#4 Romantic Hotel in Cleveland
#8 Family Hotel in Cleveland
#10 Business Hotel in Cleveland

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