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Hampton Inn Cleveland Downtown

2.5 of 5 1460 E 9th St, Cleveland, OH 44114
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Certificate of Excellence 2014
Hampton Inn Cleveland Downtown
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Hampton Inn Cleveland Downtown
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684 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location. Quiet. Very nice beds. Smallish baths, but I'm a guy so it didn't bother me. Good breakfast (standard for Hampton inns). Coffee around the clock. Walking distance to most downtown spots. Only complaint(very minor, but if you don't say something negative people think you're a fake reviewer!) is there is no parking on sight. So valet is your... More

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Nbrown18287, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Michael Reidy General... More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very nice, staff was very helpful and friendly. The hotel almost looked new, maybe remodeled? Everything looked clean and new. The room was spacious, bed was terrific. Fitness room had more than I expected for a Hampton Inn at this price... treadmills, bike, barbells, kettle bells. It was just right. Breakfast was great and the staff were... More

Review collected in partnership with Hampton

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Steve M, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael... More

Michigan, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Nice Hampton. Rooms are small, but very well laid out. You won't be doing P90X in any of them without bumping into stuff. Valet parking is a bit slow and can get jammed up on the road out front. But the guys are friendly and do a good job. Close to restaurants and such. Walls a bit thin, but not... More

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear R613, Our associates make sincere hospitality their priority. I'm sorry there was a delay with our valet service. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Michael Reidy General Manager More

Houston, Texas, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great stay. Clean room and linens, very comfortable bed, clean bathroom, and courteous staff. Walking distance to the Rock 'n Roll Hall of Fame, the Cleveland Browns stadium, and a lot of restaurants. Would definitely stay again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear JoelG84, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service, modern accommodations and central location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Michael Reidy General Manager More

Cleveland, OH, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for the weekend to attend a wrestling tournament at Case Western Reserve. It was conveniently located to the college and we were able to walk to dinner and shopping. The hotel staff was extremely polite, helpful and a great sense of humor. Definitely would stay here again on our next trip out to Cleveland.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Marcella R, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our service and location. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Michael Reidy General Manager More

Milan, Ohio
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Had fun there. Rooms were nice and staff friendly. Someone had there car stolen when we got up in the morning I may stay there in the future but not with my wife again. Very convenient and it was nice seeing the revitalized downtown.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Jcrecelius 1, Thank you for taking the time to comment on your recent stay, I’m happy to hear that you found our rooms nice and our staff friendly. Our property offers convenient valet parking in a secure garage as such we have no “open” parking so I’m unaware of someone having their car stolen? If there is any information you... More

atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great value with valet parking four blocks from RRHF. They let us check out and valeted our car after we packed our luggage so we could spend the day at the Fall of Fame. I've now heard every rock and roll song ever produced. We spent over 5 hours there but hurried through the last half of the museum. Great... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Cynthia S, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and location. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Michael Reidy General Manager More

Huddersfield, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On the plus side: A great location - it was literally across the street from several major financial organisation offices. The staff were very friendly and helpful. The hotel facilities are good - rooms are well appointed, wifi is free throughout, there is a small fitness centre. Bedding is changed daily for all guests. The price was excellent - well... More

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ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear nicked2101, Thank you for your time in reviewing our hotel. I'm glad to hear you enjoyed our location, service and accommodations. Your feedback regarding our breakfast is noted and appreciated. We hope to see you upon your return to the area. Best, Michael Reidy General Manager More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We stayed at this location in October and were told that we need to Valet our Car. When we walked back from dinner we noticed our car out front. The Valet took our car for a joy ride and we had multiple items missing when we got the car back. To date the Hotel and Valet have not resolved the... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear jon b, Thank you for choosing to stay with Hampton Inn Cleveland on your recent trip. I apologize for any inconvenience our valet company may have caused. I will follow up with our valet provider to ensure they are properly reviewing your concerns and respond back to you in a timely manner. Sincerely, Mike Reidy General Manager More

Northern New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed here for two nights. Very clean, recently updated hotel. Everyone was very friendly. Good location, could walk Ito Rock and Roll Hall of Fame. Nicely decorated lobby, and free breakfast was standard, but good. Would stay here again!

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear travelingmama08, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Michael Reidy General Manager More

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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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