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All 33 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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64%
Ranked #12 of 33 hotels in Cleveland
A recent review
4 of 5 stars Reviewed September 9, 2013
mrz2003 Orrville, Ohio
  • Reviews (286)
  • Photos (23)
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286 people have reviewed this hotel

Traveler rating
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    46
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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There are newer reviews for Comfort Inn Downtown
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Michigan Center, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2013

We came into Cleveland for the History of the Eagles tour and chose the Comfort Inn for its mid-pricing and proximity to Quicken Arena. The woman at the desk was less than friendly to my group of women, but extremely friendly to the men in front of us. We were given a room that was in such disrepair that we... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for making the effort to share to us your hotel experience. Please know that we are grateful for the opportunity you are giving us to improve and correct the deficiencies in our services so that we may better serve our valued guests. The feedback regarding our customer service as well as the overall room cleanliness is indeed troubling,... More

Orrville, Ohio
1 review
4 of 5 stars Reviewed September 9, 2013

Our car left us stranded in downtown Cleveland after a show. We needed to be towed and since we were an hour away from home and it was after midnight, we needed a room. We walked across the parking lot to the Comfort Inn. They were full, but the receptionist, Donna, at the front desk, went above and beyond the... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We certainly value the time you took to share to us your wonderful experience, thank you for the sincere appreciation you gave for all the hard work we exerted to give the best service there is to offer. It is truly inspiring to hear that you have noticed that our reliable staff will truly go above and beyond what is... More

Flora, Illinois
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 4, 2013

Had an appointment at Cleveland Clinic, so we stayed here one night, it was great, close and special price for Clinic patients. Clean friendly and close to the Clinic. Worked perfect for a super early appointment.

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Hearing such a lovely feedback from our valued guest is indeed wonderful. We couldn’t be happier to know that you liked the convenient location, the cleanliness as well as the reasonable price in total. We sincerely hope that we may be able to serve you during one of your future visits. Our goal is to give our guests the best... More

Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 4, 2013

I recently was upgraded to a king suite with a jacuzzi tub, but wished that I had stayed in a regular room. The bedroom did not have a door to separate it from the sitting room, so when I wanted to get up earlier, make coffee, watch TV...there was no way to do so without waking my husband. Also, and... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We sincerely appreciate the candid comments you share to us, for it gives us an opportunity to correct our shortcomings. It is indeed troubling to hear that the room set up was not of your liking; rest assured that we will further evaluate such matter so that we may be able to sort the issue out in the best possible... More

Rochester, New York
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

Called the same day we were searching for a motel. Friendly service and we negotiated a price $30 cheaper than the $150. The rooms and beds are comfortable and clean. Employees were more than helpful and friendly. Gave us good directions to catch the free trolley to downtown. Parking there was only $7 and you can go in and out... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It brings us immense joy to know that we have served you well, thank you for taking the time out of your busy schedule to share your heart-warming appreciation. It is indeed our goal to make the stay of our guests a pleasant one to remember. The liking you expressed with regards to our comfortable room, the reasonable price as... More

Columbia, South Carolina
2 reviews
4 of 5 stars Reviewed September 1, 2013

My husband & I were in Cleveland for a trip to Cleveland Clinic. We brought our two dogs along. We chose this Comfort Inn because of its proximity to Cleveland Clinic and great Cleveland Clinic patient discount, and pet friendliness. The thing I would most emphasize about our stay was how very friendly and helpful the staff was - consistently.... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

To hear that we have gained a loyal customer in you is indeed heart-warming. Thank you for staying with us, and sharing your wonderful experience to us. It brings us great joy that we have successfully shown you how dedicated we are into serving you. Your positive feedback regarding our convenient location, our reliable staff, as well as the comfort... More

Vienna, Austria
1 review
5 of 5 stars Reviewed September 1, 2013

It was my first Visit ever to the States and I can only say thank you to the friendly helpful smiling staff of Comfort Inn Downtown to make sure it definitively wont be my last visit.. loved your shuttle trips to the Clinic, your breakfast and the amazing scented Body lotion in your bathroom.. thank you Bonna, thank you John,... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

To give you an excellent hotel experience is indeed our primary goal and to know that we have successfully done so gives us our pride and joy. Thank you for choosing to stay with us and for also expressing the desire to visit us again in the future. The positive feedback you have shared to us regarding the customer service... More

Waynesville, Ohio
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 28, 2013

We stayed here with the Cleveland Clinic discount. We spent one night in a suite. The staff was very courteous and helpful. The hotel is nice for the price, but it could use some serious freshening up. The room was clean, but there was a musty smell in the room. The bed was comfy. The bathtub was huge, but it... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

The comfort of our guests is our top priority and we certainly make it a point to give them a pleasant experience to remember at all times and for you to commend us on that matter gives us so much glee. Rest assured that the concerns you raised will be meticulously evaluated and we will continually work hard to offer... More

Philipsburg, PA
1 review
5 of 5 stars Reviewed August 25, 2013

I chose this hotel because they offer a special rate for those with family members in the Cleveland Clinic. I was staying on my own with a 2 week old baby and a 2 year old, and the staff could not have been more accomodating. They bent over backward to make my stay more comfortable. I requested a refridgerator so... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing to us your great experience while staying in our hotel. We are pleased to know that we have successfully shown you just how dedicated we are to give our valued guests the best service they deserve. Your feedback regarding our great customer service, as well as the comfort it has brought you during your stay inspires... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2013 via mobile

My husband and I usually stay outside of the city but decided to stay downtown this time and I am glad we did. We were able to walk everywhere we wanted to go. We went to the casino on Friday night and went to the Cleveland Indians baseball game on Saturday. Even though we had to pay extra for parking... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We appreciate your time and effort in writing this review. We sincerely thank you for mentioning our staff, Danielle Epps for providing you an excellent service. It is good to know that you were able to walk around the hotel and had the chance to watch the Indians baseball game with our accessible location. We certainly appreciate that you found... More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#7 Family Hotel in Cleveland #11 Business Hotel in Cleveland
Hotel Class
Number of rooms
130

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