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All 35 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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Ranked #17 of 35 Hotels in Cleveland
A recent review
5 of 5 stars Reviewed January 20, 2014
Phil H St. Clairsville
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342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn Downtown
See the most recent reviews
St. Clairsville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014 via mobile

When my father-in-law needed surgery at the Cleveland Clinic I was reluctant to stay downtown, thinking it would be safer in the suburbs. I was wrong. The shuttle service the Comfort Inn offers is fantastic. We had below zero temps but all was fine. Door to door service to Clinic and back upon request was great. Very safe. If you're... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are very pleased to hear that you had a satisfying experience following your most recent visit with us. We are glad to know that our entire staff was able to welcome you like a family. Patients and families who visit Cleveland Clinic during their stay at our hotel are professionally attended by our staff with extra care and warmth.... More

Owensboro, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2014

Staff was excellent, they went beyond the call of duty to make our stay comfortable. Nikita, Gloria, Nora, and Iryna were exceptionally good. I want to recognize them as excellent staff members. They are an asset to the company. Good Job!!!

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to send us your review. Our Hotel prides itself with staff that is efficient and professional in service delivery. We are happy to know that they were able to delight you during your stay and able to exceed your expectations. Your kind words will be passed on to them- Nikita, Gloria, Nora, and Iryna... More

Hanover, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

I cannot say enough about the excellent service and care that was provided for me than at this downtown Comfort Inn in Cleveland Ohio. From the front desk people to the housekeeping staff to the shuttle bus drivers to the Cleveland Clinic I got top notch service. I have already made a reservation to go back and stay there when... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to write us your review of our property. Your comments are indeed flattering and motivating. Your feedback inspires us more to exceed your expectations of our Hotel. Rest assured that your kind words will be shared to our staff and entire team. We do look forward to your next stay this January and hope... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014 via mobile

We had a very nice stay .the bed was extremely relaxin and soft .we be back real soon.thank you Shelia and Nora for your help in makeing our stay wonderful,hope your there when we return.u were very helpful and polite to my girl for she has a hard time seeing and u all made her feel very comfortable and for... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are very pleased to hear that you had a wonderful experience following your most recent visit with us. Our staff- Sheila and Nora will be more than happy to hear your kind words to them. Your girl is also a special guest to us and it is of importance that we welcome her with our friendly and warm staff.... More

Detroit, Michigan
1 review
5 of 5 stars Reviewed January 9, 2014

Entire staff from front desk especially Nikita, to dining area, room service, shuttle service were extremely helpful. Nikita was always there to assist. I knew I could depend on her to get the job done. She was professional and quick with the service-whether answering phones or dealing with the customers. Thanks. Mrs. O.G.

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing the details of your recent visit at our Hotel. We are proud to know that our staff made your stay a lot better with their efforts to make your feel comfortable and at home - their warm welcome and willingness to assist you in every possible way. It is inspiring to know that their efforts were... More

Lima, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

This is my third 2 week stay at this hotel as my father fights cancer at the Cleveland Clinic. The staff is great and the hotel is always nice and clean. Knowing we can count on staying there for a reasonable fee relieves some of the stress of traveling so far from home for treatments. A nice breakfast is served,... More

Was this review helpful? Yes 2
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We appreciate you giving your feedback about your experience. In behalf of our Hotel, we would like to thank you for appreciating the efforts of our entire staff to make you comfortable and convenient. We would like to lessen your stress and worry during your stay with us. We are very glad that even our shuttle service was able to... More

Marietta, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 7, 2014

My father-in-law had knee replacement surgery at Cleveland Clinic. We stayed at the Comfort Inn for 2 1/2 weeks. He was only in the hospital for 4 days but had to go through therapy. The therapist came to the Comfort Inn which was awesome. We realized a double room was not going to accommodate the walker very well so we... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for letting us know how you stay at our Hotel was. We welcome all of our guests' comments and use it to evaluate what can be done to improve our hotel services as well as what we are doing right. It is very enlightening to know that our entire staff was able to make your stay a lot... More

Cleveland, Ohio
1 review
3 of 5 stars Reviewed January 6, 2014

John Loas is doing a great job. It was -13 today at 6 AM and he was there promptly and cheerfully helped every passenger. After 4 trips he was no less cheerful even as the weather had worsened. John is very professional and courteous.

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We appreciate you giving your feedback about your experience. Your kind words will be passed on to John and we are proud to have him in our team. Excellent customer experience is what we aim for you to have during your stay. We are happy to know that your trip with our shuttle service had been very great. We look... More

Fort Myers, Florida
1 review
5 of 5 stars Reviewed January 4, 2014

The staff at this hotel is wonderful. They treat you like you are the only guest. I have stayed at this hotel multiple times. Each time, I leave knowing that if I needed help they would step up and help me solve the problem.

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are very happy to know that you appreciate the warm welcome from our staff. Your satisfaction is most important to us as we strive to provide you with a great stay each time you visit us. It is very encouraging to know that your experience when you visit us gives you comfort and convenience. Thank you for your business... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 29, 2013

Stayed at the Comfort Inn over the summer to see the Blue Jays play the Cleveland Indian. There were four of us in one room. The room was comfortable enough. The hotel is within walking distance to the stadium, which is great if you are going to see more than one game. Also within walking distance (in the summer) of... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are happy to hear that your summer stay with friends had been very wonderful when you choose to stay at our Hotel. It is enlightening to know that you enjoyed our location as well as the places nearby our Hotel. Our accommodation which includes breakfast and rooms where professionally looked after by our staff to ensure that your stay... More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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