We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 35 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Inn Downtown
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Comfort Inn Downtown to your Saves list
Ranked #17 of 35 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 4 days ago
Jill K
Write a Review

343 reviews from our community

Traveler rating
    103
    119
    58
    26
    37
See reviews for
94
65
31
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (343)
  • Mar-May only
    (69)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (47)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at this hotel for a week due to a family member being at the Cleveland Clinic. They offer a discounted rate for Cleveland Clinic. It worked out perfectly for us. We were able to park the car and utilize the shuttle the entire week. Things were a little dated but it was very clean, staff very friendly.... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Hearing about... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is ideal for those that must visit a friend or family at The Cleveland Clinic. They offer discounted rates and daily shuttle to The Clinic. No it's not the most up to date, but when you have a loved one in the hospital for an extended period of time, it's perfect, and who cares about room decor? Staff... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are glad that you were satisfied with the hospitality of our... More

TN
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for one night. The desk staff was very pleasant but this is the only good thing that I can say about the hotel. It is in desperate need of a major facelift. Everything is tired and dirty looking. The room across the hall from us was taped shut for some strange reason. The hotel... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is of... More

East Springfield, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

The gentleman that drove the shuttle van was a great guy. Very helpful, informative and friendly. His name was John Lons. Hotel was very close to Playhouse Row. Wish we would have had time to do more site seeing. Would defiantly here again.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. We are also very happy that you found our location to be convenient. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary... More

Painted Post
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

Husband and I were there for the Game. We were very pleased with our stay with our Siamese Cat along with us . It did Not sink at all when we walked in our room :~) the girls at the front desk were Very pleasant (Nora) . Needs some new carpeting along with some other updates

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for sharing your experience. We greatly appreciate your review and we're pleased to learn that you enjoyed your stay. We look forward to the next! More

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel caters to patients of the Cleveland Clinic which is just down Euclid Ave. It is an old property but it has been maintained reasonably well. I can only speak for our room which was a 1 BR suite on the 5th floor. Furnishings were fairly new and the Samsung TV's- 1 in each room- were great. Its not... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your review and suggestions for future guests. We are pleased to learn that you enjoyed your stay with us and we hope to see you again when your travels bring you back to the area. More

Northern Virginia
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

TripAdvisor has this ranked pretty high in Cleveland. All I have to say is "wow" to that. Anyone who books a room to a Comfort Inn has to know what they are getting. With that said, I did not have a bad experience here in my one night stay. My room was pretty much what I expected. Basic accommodations for... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for sharing your review with us. I am glad you enjoyed your stay and we appreciate your suggestions and comments regarding the ways that we can continue to improve upon our service and accommodations. We look forward to serving you again. More

Senior Contributor
34 reviews 34 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The most disgusting hotel I have ever stayed in! The elevators, hallways and rooms were dirty and smelly! Even the elevator doors were disgusting and I did say rooms. The first room there was urine on the toilet and the shower didn't work so we were moved to a new room. The second room...It smelled like smoke so we were... More

Was this review helpful? Yes 2
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and... More

Brandenburg, Kentucky
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel to take my mother to the Cleveland Clinic. The clinic recommended the hotel so I assumed it would be ok. Never assume anything! I am shocked that they recommend this hotel. The hotel had a very dirty look especially the elevators. The hallway smelled awful and the bathroom was so small you could barely turn... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. It is of the highest importance that things like... More

Ohio
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here to attend an event in Playhouse Square. We've stayed here before, and know it is right across the street from the venue which makes it very convenient. The room is basic, very clean. The beds are very very comfy! Slept like a baby here. The hotel was booked solid the weekend we were there......good to see lots of... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! It is so rewarding to hear that we were able to provide a clean, convenient, and comfortable experience. It is wonderful to hear of the great impression we made with our amenities and services. We are also happy to hear that you found the location to be so... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Priceline, Orbitz, Travelocity, Expedia, TripOnline SA, Despegar.com, Odigeo, Otel, Hotels.com and Tingo so you can book your Comfort Inn Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Bathroom (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay