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All 34 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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Ranked #14 of 34 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 2 days ago
Cynthia M Columbia City, Indiana
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320 reviews from our community

Traveler rating
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    54
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    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia City, Indiana
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had to go to Cleveland Clinic for my husbands mother, We booked a room with Comfort Inn Downtown and from the getgo they where very helpful, From the parking to check out. We saved money by going to this hotel and that really helped. It was nice to have a shuttle to the Clinic and not pay parking fees.... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed with my family here during my mother's surgery at the Cleveland Clinic. We stayed 6 nights, so the price was right. The room was clean and Stopa and the rest of the housekeeping staff were very attentive to our needs. The complimentary shuttle to the clinic was convenient and John was a courteous and helpful driver. It's not fancy... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing the details about your recent visit. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are also very happy that you found our location to be convenient. I hope that you enjoyed our accommodations and hospitality... More

Indianapolis, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We traveled to Cleveland to visit the Cleveland Clinic & see a few sights while we were there. The Comfort Inn was in a perfect location close to the clinic. We loved being at the edge of the theater district. The breakfast was great! The exercise room was not the best.. Only 4 pieces of equipment and 2 of them... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am so glad that you enjoyed the breakfast and the service. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. We are glad that you were satisfied with the hospitality of our stuff and for finding him as caring, wonderful, funny, and sweet. We look forward to seeing you again soon. More

Fort Wayne, Indiana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived late in the evening, and I went to the desk to check in. She didn't even turn around when she said, "can I help you?" like she really didn't want to. One of the many signs on the front desk explained what I thought was an all-day shuttle option to the Cleveland Clinic, but it only drops off... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am also very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I assure you that we are continuously improving upon our... More

Detroit, Michigan
Top Contributor
145 reviews 145 reviews
43 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in the heart of downtown. Its within walking distance of tons of restaurants/bars, baseball park, and casino. It's also close to the Interstate for an easy on and off. We had a reservation and check-in was fast and friendly. Underground parking was free. The hotel itself is older and was in the process of being renovated so... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are also happy to hear that you found the location to be so convenient for your needs. It means a lot to hear from guests who are satisfied with all of our services and amenities. We hope you're looking forward to your... More

1 review
4 of 5 stars Reviewed 1 week ago

Not much of a lobby but room was clean & comfy. I had an allergic reaction in the evening and most stores were closed. We had no car and Sharon, one of the desk attendants told us to follow her..took us in her car to a service station that was open so I could get Benedryl. The staff here is... More

Was this review helpful? Yes
Bakersfield, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel rooms lack a little and I guess I would choose another hotel for better cleanliness and amenities, but the hotel staff was wonderful. My sister had an e allergic reaction to a cleaning chemical at a business center we were at during the day. It came on strong that evening. The clerk at the desk, Sharon, wasted no time... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. However, I wish that your expectations had been exceeded in quality amenities. We are glad that you were satisfied with the... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've decided to write my review before checking out, for my convenience. This is my 6th night and I'll be staying till I have to leave Cleveland, I hope, this hotel is frequently fully booked. Very luckily I'd been able to book in advance and extend my stay as long as I need so far. I very highly recommend this... More

Was this review helpful? Yes 2
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is very nice to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Hearing about how our... More

Waldorf, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to recognize Donna who the night concierge she made the impossible possible for me. The free breakfast was a Huge Plus. The Hotel is super clean and secure. It may not look like much from the out side but the inside is what truly matters. All the staff were attentive to any need you may have. Another... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. I am glad that you enjoyed the value, cleanliness, and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to... More

Loch Lomond and The Trossachs National Park, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location for all the main attractions. Although the hotel is old the beds & pillows are the most comfortable that we have slept in this holiday. Great breakfast lots of choice. Would've liked to have taken in a game or a show but nothing on during our stay. Rock n roll hall of fame was fantastic and while we... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to write this review and share your experience. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are so glad that your stay was enjoyable and we... More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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