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All 33 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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65%
Ranked #12 of 33 hotels in Cleveland
A recent review
5 of 5 stars reviewed yesterday
KLynn_23 Erie, Pennsylvania
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  • Reviews (295)
  • Photos (24)
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  • Room tips (49)
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295 people have reviewed this hotel

Traveler rating
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked this hotel for an overnight trip to the Cleveland clinic. They offer a great rate and free parking for people traveling to the clinic. Check in was quick and easy and our room was clean and comfortable. All of the staff that we encountered were friendly and helpful. We opted to park in the above ground lot because... More

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Palm Coast, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a room here for a "girls only" weekend, as we were attending a concert at the Jacobs Pavilion. The room was great, and extremely cleaned. Towels were wonderful, and the room contained a microwave and refrigerator. The manager was extremely helpful, directing us to the free town trolley right across the street from the hotel. He told us... More

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HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are most pleased to read that you were exceedingly happy with your decision to stay with us. We strive to provide our guests with the best possible service from our staff, clean room amenities, and overall security. Please do consider us again on your next trip. It would be a pleasure to welcome you back! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed overnight on a visit to Cleveland Clinic. The hotel is 5 minutes away. The room was very clean and pretty quiet. Bed was very comfortable. Check in and out was very quick. There are a couple of restaurants in the building. Parking was adequate. Would stay again.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We know you have a choice when you travel and appreciate you choosing our hotel. We are very glad that the condition of the room, service, and location met your expectations. We hope you will visit us again the next time you are in town. It would be a pleasure to welcome you back to our hotel. More

Chicago, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel was about $20 cheaper than all the other downtown hotels when I went, but was significantly overpriced for what it was. Beds and pillows were nice and comfy; everything else was badly in need of updating. The fitness room was just 3 old machines, there's no pool, elevators are painfully slow. There were a couple bugs in the... More

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HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We will work on further improving our existing amenities and adding those which we do not have yet. We are sorry that you do not agree with our prices, but before these were imposed we... More

Tulsa, Oklahoma, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Living in Oklahoma I knew I needed convenience with no hassels when my son checked into the Clinic for his heart procedure. I would not have a car and needed dependable shuttle service first and foremost. I called the concierge at the Cleveland Clinic; the recommendation I received was the Comfort Inn Downtown. Let me begin by saying that I... More

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HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It is so nice to hear such a wonderful review of our hotel. Thank you for making an effort to let us know that you greatly appreciated our location, accommodations, free shuttle service, and most of all our staff. Your comments will definitely reach the staff. We are very proud of each and every one of them and their dedication... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were in Cleveland because he was going to the Cleveland Clinic. I want to give a big "shout out" to Ashjan and Sharon---they went out of their way to make our stay pleasant. THANKS!!!! The hotel is conveniently located and the shuttle service is fantastic. John, the driver, did a great job explaining the process and... More

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It is so nice to hear such a wonderful review of our hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your comments will be shared with Ashjan, Sharon, and John, thank you. On behalf of our entire staff, we thank you for your... More

Saint Anne, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

We drove 7 hours to Cleveland Clinic from Illinoisand my daughter was admitted. Aftre along day I got to the hotel late and with a 8 month old baby. Alvin helped me get all my luggage to the room and he parked my car. When I left 2 days later I forgot apair of diamond earrings. I called the next... More

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It means a lot to us that you took the time to share your experience following your recent stay at our hotel. We are pleased to hear that you were impressed with our staff, especially Alvin, for taking wonderful care of you and for ensuring that you got your earrings back. We are extremely proud of each and every one... More

Jeannette, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We spent an excellent night at the Comfort Inn Downtown Cleveland after attending the Crosby Stills & Nash concert. The staff was so helpful and very friendly. Max, Nora and Mawra could not have been more accommodating!

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you taking the time to review our hotel, we are delighted that we have lived up to your expectations. We strive to meet and exceed our guests’ expectations by providing a warm, enjoyable, and helpful environment. Max, Nora, and Mawra are definitely happy to have been able to be of service. We hope to see you again when your... More

Burlington, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

During our visit to Cleveland Clinic we stayed at the Downtown Cleveland Comfort Inn. We had a very comfortable stay. The room was clean with pristine linens on a very comfortable bed. Nora and Sheila at the front desk were excellent. Very friendly and helpful. They give a discounted rate for people going to the Clinic. They offered a complimentary... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing the details about your recent visit. We take pride in providing the best lodging experience to all of our guests. Our staff will do everything they can to accommodate all of your needs. We are happy to hear that you have enjoyed the hearty meal that we serve to our guests and the free shuttle going... More

Westfield, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is a great place to stay! John is absolutely HANDS DOWN the BEST DRIVER EVER!!!! Not only does he drive great, but his knowledge of the city is unlimited and very educational!! Very friendly

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your high rating of our hotel and for taking the time to share your experience! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to seeing you again! More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#6 Family Hotel in Cleveland #11 Business Hotel in Cleveland
Hotel Class
Number of rooms
130

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