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All 33 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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64%
Ranked #13 of 33 hotels in Cleveland
A recent review
4 of 5 stars reviewed 6 days ago
travj1212 Boston, Massachusetts
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308 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

An all around good stay. Checked in around 730 pm after a long drive from Boston. Check in was easy and efficient. Parking was right underneath the hotel , easy and affordable ($9) It was just a pit stop a long the way to the west coast but was a very comfortable stay. Rooms were clean. Equipped with a nice... More

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New Concord, Ohio
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while attending sporting event. Staff friendly. Parking as good as can e for downtown hotel. Breakfast typical with waffles, eggs, sausage. Have stayed here before, because price was right. All was well until a wet wash cloth with a red stain was found hanging over the shower curtain.

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North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

I was there one week and the entire staff was outstanding. The front desk worked very hard to meet my needs, and Shelia provided excellent and friendly service. She was vey efficient and was able to quickly process many folks checking in at the front desk. I felt like I was paying much more for room by the level of... More

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are so glad that you enjoyed our wonderful staff and that all of your needs were able to be addressed efficiently. Also, it is wonderful to know that the quality of the room and breakfast exceeded your expectations. Thank you for your business and please come see us again very soon. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We were visiting Cleveland for the Rock n Roll Hall of Fame. Which I highly recommend seeing when visiting Cleveland. Great experience. The hotel was in walking distance of everything. The room was nice and clean, the beds and pillows were comfortable and Ms. Gloria at the front desk was very helpful. The staff was outstanding. The breakfast was delicious.... More

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It is wonderful to hear such a glowing review. We are glad we made such a great impression on you and I will certainly let Gloria know about your praise regarding her quality of service. Thank you for staying with us and we look forward to your next visit. More

Chillicothe, Ohio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We have stayed there many times on our visits to Cleveland Clinic and the staff is always helpful and friendly. The breakfast bar is always well stocked and the ladies are always very helpful. The shuttle service is a great assest, very knowledgable driver John Loas.

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your experience and for pointing out the efforts of our staff and make you feel comfortable. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon. More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Purchased 2 nites through Hotwire. Room in need of a makeover, but bedding is white and the beds comfy. Wall of windows with blackout drapes but sheers removed. There's a flat panel TV, lots of storage drawers, and air conditioner was old but worked. Had to guess at those a/c controls - labels were missing. Microwave and small fridge in... More

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention.... More

Palatine, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved the shuttle to Cleveland Clinic! Otis Crowley, John Loas, and Tony were great! Very helpful! My husband was having serious surgery at Cleveland Clinic. These guys got me there when I needed to be there - even at 5 AM! John gave me lots of important information about the Clinic and getting around Cleveland. The hotel was very comfortable... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are so glad you were able to enjoy our shuttle as well as your comfortable room and our breakfast offerings. Thank you for your business and please do come again soon! More

Canberra, Australia
Top Contributor
60 reviews 60 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Only stayed here for one night - let's face it there's not much to see in Cleveland. The room didn't have any ceiling lights and was quite dark, and the bath didn't drain after having a shower. The second person to shower had at least an inch of water hanging around their ankles! However location was okay, wouldn't say this... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are happy to see the high rating and to read the pros of your experience; yet we regret to hear of your dissatisfaction with the bathroom, and guest room lights. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. We hope that... More

Charleston, West Virginia
1 review
3 of 5 stars Reviewed 3 weeks ago

We have been in this area several times and first time for the Comfort Inn. John told us all kinds of things regarding the hotel that we did not know of the services. Pointed places to eat and the menu and the price close to the hotel. He also told us things that Cleveland Clinic offered for free which we... More

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HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Your comments will be shared with John, thank you. We are very proud of our staff and their commitment to delivering the highest level of service... More

Toronto
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to downtown, nightlife and ballpark. Room was comfy, clean and everything worked as expected. Only interesting note was the front desk clerk who didnt know you could split a room charge between two guests and their credit cards--however she was quickly instructed/corrected by someone else.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are also happy to hear that you found the location to be so convenient for your needs. It is rewarding to hear that we have succeeded in making you feel at home. Your feedback will serve as encouragement to all of... More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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Near Comfort Inn Downtown

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#7 Family Hotel in Cleveland #11 Business Hotel in Cleveland
Hotel Class
Number of rooms
130

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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