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Comfort Inn Downtown

2.5 of 5 1800 Euclid Avenue, Cleveland, OH 44115
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Comfort Inn Downtown
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Comfort Inn Downtown
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350 reviews from our community

Traveler rating
    104
    125
    58
    26
    37
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72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panama City, Panama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is clean, the staff is extremely helpful, there is a shuttle to the Cleveland Clinic that goes back and forth several times a day, the free breakfast is very satisfactory and for the other meals there are several restaurants close by, including some that deliver. I am handicapped and use a walker and the bathroom had a shower... More 

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. I am so glad that you enjoyed our free breakfast. It is wonderful to hear of the great impression we made with our amenities and... More 

San Juan, Puerto Rico
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel on Hotwire for 50$ and it did not disappoint. Well located, comfortable (a little old) room, warm breakfast, and very nice staff. I found the washrooms very tiny but for the price I paid, it was more than ok. Would definitely stay again.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for your positive feedback. We are very pleased to hear that you liked with our great location, comfortable room, warm breakfast, and excellent staff. Likewise, we are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. Again, thank you and we hope to see... More 

Chuckey, Tennessee
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We always stay at this hotel when we are in Cleveland for my wife's visits to the Cleveland Clinic. The shuttle service from the hotel is a great benefit. John Loas is very informative and seems to be truly concerned about how my wife is doing. With my wife having surgery, my in-laws and I did a day and night... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let... More 

Cornwall, Canada
Top Contributor
105 reviews 105 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was clean, staff was helpful and polite, continental breakfast was excellent. Older hotel that needs some updating. Were going to R&R Hall of Fame - was a good 30 minute walk - close to theatre district and about 15 minute walk from where Cavs play and the surrounding restaurant bar area.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you find our continental breakfast as excellent. We are also happy to hear that you found the location to be so convenient for your needs such as going to theatre district and restaurant bar area. Thank you for... More 

Sandusky, Ohio, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel when we needed to be at the Cleveland Clinic very early the next day for an all day testing session. We could tell right away that this was an older building that does need some work, and I was a little worried about what state the room would be in. We were pleasantly surprised.... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. I am so happy that you enjoyed our complimentary breakfast and find it an impressive one, as there... More 

Murphy, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for more than two weeks while my brother was being evaluated for possible heart valve replacements. All of the hotel personnel were very accommodating to our needs. The rates were very reasonable and included a very good breakfast. The hotel provided a shuttle service to and from the clinic every day. John Loas, the morning... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind words for our hotel and services. We are so glad to hear that all of our hotel personnel were able to shine with customer service and we will sure to celebrate your review with our entire staff. We're also very glad that you were very happy with our rates, breakfast and shuttle service.... More 

St Croix
1 review
4 of 5 stars Reviewed 3 weeks ago

The availability of the shuttle to the CC was outstanding! I was able to park my car from the day I arrived to the day I left in the same spot. The discount rate was very generous for family of patients. Our shuttle drivers John Lors and Taj were our favorites. Info given very helpful. The breakfast buffet was outstanding.... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful (John Lors and Taj). I am so happy that you enjoyed our breakfast buffet and find it outstanding. It is so rewarding to hear that we were able to provide a clean experience. We especially... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel for a week due to a family member being at the Cleveland Clinic. They offer a discounted rate for Cleveland Clinic. It worked out perfectly for us. We were able to park the car and utilize the shuttle the entire week. Things were a little dated but it was very clean, staff very friendly.... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Hearing about... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel is ideal for those that must visit a friend or family at The Cleveland Clinic. They offer discounted rates and daily shuttle to The Clinic. No it's not the most up to date, but when you have a loved one in the hospital for an extended period of time, it's perfect, and who cares about room decor? Staff... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are glad that you were satisfied with the hospitality of our... More 

TN
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 11, 2014

We recently stayed at this hotel for one night. The desk staff was very pleasant but this is the only good thing that I can say about the hotel. It is in desperate need of a major facelift. Everything is tired and dirty looking. The room across the hall from us was taped shut for some strange reason. The hotel... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is of... More 

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#9 Family Hotel in Cleveland
#15 Business Hotel in Cleveland

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