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All 32 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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Comfort Inn Downtown

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63%
Ranked #15 of 32 hotels in Cleveland
A recent review
5 of 5 stars reviewed 5 days ago
Burdas Shreveport, Louisiana
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259 people have reviewed this hotel

Traveler rating
    77
    88
    38
    22
    34
See reviews for
68
45
27
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great service for those who have family or friends at the Cleveland Clinic hospital. The shuttle was indispensable, the breakfast was hearty, the folks were friendly, The housekeeping was excellent. The hotel is also located close to the downtown attractions, everything within walking distance, including the theaters, the galeries and the Tower. Serious value for the money.

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We were thrilled to hear that you had an excellent stay with your family at our hotel. Thank you for appreciating our great value accommodations with the shuttle service and fulfilling breakfast as well as our excellent services provided by our wonderful staff during your visit. Most of our guests loved our location and we are pleased to know that... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

We had a long drive when we arrived at the Comfort Inn in Cleveland Ohio. We were greated by Ms. Shelia / Noria. We were treated so kindly. We were also Cleveland Clinic patiants and mislead by a rep from the internet that was not affliated with Comfort Inn. I did not now I was speaking with a third party.... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are happy to hear that you were comfortable during your stay. We understood where you’re coming from and it was our pleasure serving you. It is good to know the girls have assisted you well regarding your discount for your stay and how to avail it from the third-party handler. We will be certainly looking forward to your next... More

Angola, New York
1 review
5 of 5 stars Reviewed 1 week ago

Our stay at comfort inn was more than we expected the rooms were clean and cozy and everyone that worked there was helpful and nice, Donna in particular I even got laundry tips (hooked on Borax now) the breakfast was great! Larry the parking attendant rushed to help with our bags our first day and Alonso always had something nice... More

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

A home away from home is indeed a very rewarding compliment to hear from a valued guest like you. It was a pleasure serving you during your stay. We are happy to hear that our staff welcomed you with warmth and comfort- even got laundry tips! Please advise us of your next trip and we will ensure that you’ll receive... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Coming in at 4 am and being greeted by friendly, courteous, energetic staff was very welcoming! I had never been to Cleveland and Donna was so helpful with information! She was very knowledgeable in what not only what Comfort Inn had to offer but the city as well! She was quick to serve and help us with any need!

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

To hear that you had an exceptional stay and amazed by our wonderful staff is truly rewarding. It is our goal to make sure every guest is happy when they leave our property and we are pleased to know that have achieved that during your stay. Your comments will be shared with our staff, especially Donna. Thank you very much... More

Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was pleased with this hotel. The staff was very helpful, and the location was close enough for us to walk to the Rock and Roll Hall of Fame. The breakfast selection was excellent, and special thanks to Patricia who took care of the breakfast area, she did a great job! The only drawbacks were that one of the elevators... More

Was this review helpful? Yes 1
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

What you experienced during your stay measures the quality of accommodations services we offer in our Hotel. It is pleasing to know that you had an excellent stay- satisfied with our staff’s efficiency and fulfilled by our breakfast choices. Rest assured the comments you made regarding elevators and wifi will be addressed accordingly in order for us to improve our... More

Emmett, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff everyone of them are great. Been coming here every 3 to 6 months for Cleveland Clinic Visits for the last 2 and a half years. Every member is accommodating always helpful and knowledgable. Even drivers of the hotel shuttle. THANK U THANK THANK U for always making our stays worry free

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It was a pleasure to know that you always choose to stay in our Hotel every time you travel to Cleveland Clinic. We know that going to medical appointments can be sometimes tiring, that is why we always want to ensure that you are relaxed and worry-free during your stay. Our shuttle service aims to provide added comfort to our... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've travelled for business and pleasure over the years and easily stayed in hundreds of hotels. Without a doubt this is the worst of them all. The elevator walls are falling apart, there is an old pizza smell throughout which doesn't go away (reported in other reviews on Trip Advisor) the walls are paper thin and you WILL be up... More

Was this review helpful? Yes 2
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this review

Dear Mr. Gold, I just want you to know that I won't even try to aplogize to you regarding your stay. I will just answer to your problems. First the hotel elevators are in the process of being refinished and as you could see the walls were stripped and being prepared to be restained with a new finish. You are... More

Columbus
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is so dated. The luxury suite has a jacuzzi tub with a CURTAIN door that opens into the living room. This strange set up makes using the bathroom uncomfortable. The room is very small and not worth the almost $200 price tag. However, the staff was friendly and very helpful as we tried to maneuver downtown Cleveland. I... More

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

It is extremely disheartening to hear about this experience that you faced during your recent stay. As a valued customer, what you think is important to us. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. We certainly do apologize for your inconvenience. You’ve mentioned that... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a very affordable place close to downtown Cleveland and not far from the Cleveland Clinic. The rooms were as expected for the price you pay. Clean and with all bathroom amenities. The shuttle to the Cleveland Clinic was great. Easily accessible at any time you need it from 7am to 11pm (approximately). The driver (John Loas) made the... More

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daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We appreciate you giving your feedback about your experience. Your input is essential in gauging the services we offer to our dear customers. It is indeed gratifying to know that we were able to satisfy your expectations of our accommodations and services. Your kind comments will encourage our staff even more in ensuring that you receive the highest level of... More

Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

This place may be a bit dated, however, what it lacks in modern decor is more than compensated with over the top customer service focused on guests there to visit the world famous Cleveland Clinic. A great daily buffet breakfast in the ballroom starts your daily visit experience to the clinic. After your fine breakfast, you are greeted by a... More

Was this review helpful? Yes
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review

As our valued guest, what you feel is important to us. Your insight determines the quality of service we delivered during your stay. It is very pleasing to know that our accommodations- room and amenities, shuttle service, breakfast and staff efficiency were able to exceed your expectations. Your kind words are truly inspiring and will encourage us more to ensure... More

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Additional Information about Comfort Inn Downtown

Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Downtown Hotel
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#7 Family Hotel in Cleveland
#11 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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