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All 34 Cleveland hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115
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Ranked #13 of 34 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 2 weeks ago
traveller551927 Loch Lomond and The Trossachs National Park, United Kingdom
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310 reviews from our community

Traveler rating
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    53
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Loch Lomond and The Trossachs National Park, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for all the main attractions. Although the hotel is old the beds & pillows are the most comfortable that we have slept in this holiday. Great breakfast lots of choice. Would've liked to have taken in a game or a show but nothing on during our stay. Rock n roll hall of fame was fantastic and while we... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to write this review and share your experience. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are so glad that your stay was enjoyable and we... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

An all around good stay. Checked in around 730 pm after a long drive from Boston. Check in was easy and efficient. Parking was right underneath the hotel , easy and affordable ($9) It was just a pit stop a long the way to the west coast but was a very comfortable stay. Rooms were clean. Equipped with a nice... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. I am glad that you enjoyed the value and the convenient location of our hotel! We hope you're looking forward to your next stay as... More

New Concord, Ohio
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here while attending sporting event. Staff friendly. Parking as good as can e for downtown hotel. Breakfast typical with waffles, eggs, sausage. Have stayed here before, because price was right. All was well until a wet wash cloth with a red stain was found hanging over the shower curtain.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

I'm glad you found our location to be convenient and our staff as friendly and welcoming, though we apologize for the incident you encountered in the shower room. Thank you for bringing this matter to our attention. More

North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was there one week and the entire staff was outstanding. The front desk worked very hard to meet my needs, and Shelia provided excellent and friendly service. She was vey efficient and was able to quickly process many folks checking in at the front desk. I felt like I was paying much more for room by the level of... More

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are so glad that you enjoyed our wonderful staff and that all of your needs were able to be addressed efficiently. Also, it is wonderful to know that the quality of the room and breakfast exceeded your expectations. Thank you for your business and please come see us again very soon. More

1 review
5 of 5 stars Reviewed 4 weeks ago

We were visiting Cleveland for the Rock n Roll Hall of Fame. Which I highly recommend seeing when visiting Cleveland. Great experience. The hotel was in walking distance of everything. The room was nice and clean, the beds and pillows were comfortable and Ms. Gloria at the front desk was very helpful. The staff was outstanding. The breakfast was delicious.... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It is wonderful to hear such a glowing review. We are glad we made such a great impression on you and I will certainly let Gloria know about your praise regarding her quality of service. Thank you for staying with us and we look forward to your next visit. More

Chillicothe, Ohio
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We have stayed there many times on our visits to Cleveland Clinic and the staff is always helpful and friendly. The breakfast bar is always well stocked and the ladies are always very helpful. The shuttle service is a great assest, very knowledgable driver John Loas.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your experience and for pointing out the efforts of our staff and make you feel comfortable. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon. More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Purchased 2 nites through Hotwire. Room in need of a makeover, but bedding is white and the beds comfy. Wall of windows with blackout drapes but sheers removed. There's a flat panel TV, lots of storage drawers, and air conditioner was old but worked. Had to guess at those a/c controls - labels were missing. Microwave and small fridge in... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention.... More

Palatine, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

Loved the shuttle to Cleveland Clinic! Otis Crowley, John Loas, and Tony were great! Very helpful! My husband was having serious surgery at Cleveland Clinic. These guys got me there when I needed to be there - even at 5 AM! John gave me lots of important information about the Clinic and getting around Cleveland. The hotel was very comfortable... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are so glad you were able to enjoy our shuttle as well as your comfortable room and our breakfast offerings. Thank you for your business and please do come again soon! More

Canberra, Australia
Top Contributor
60 reviews 60 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 6, 2014

Only stayed here for one night - let's face it there's not much to see in Cleveland. The room didn't have any ceiling lights and was quite dark, and the bath didn't drain after having a shower. The second person to shower had at least an inch of water hanging around their ankles! However location was okay, wouldn't say this... More

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We are happy to see the high rating and to read the pros of your experience; yet we regret to hear of your dissatisfaction with the bathroom, and guest room lights. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. We hope that... More

Charleston, West Virginia
1 review
3 of 5 stars Reviewed August 5, 2014

We have been in this area several times and first time for the Comfort Inn. John told us all kinds of things regarding the hotel that we did not know of the services. Pointed places to eat and the menu and the price close to the hotel. He also told us things that Cleveland Clinic offered for free which we... More

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Your comments will be shared with John, thank you. We are very proud of our staff and their commitment to delivering the highest level of service... More

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#8 Family Hotel in Cleveland #11 Business Hotel in Cleveland
Hotel Class
Number of rooms
130

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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