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Comfort Inn Downtown

2.5 of 5 1800 Euclid Avenue, Cleveland, OH 44115
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Comfort Inn Downtown
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Comfort Inn Downtown
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361 reviews from our community

Traveler rating
    107
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    59
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    40
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spring Arbor,Mi.
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just really enjoyed my stay at your hotel,everyone was so helpful. It was a first class hotel in my estimation. I really appreciated the shuttle to the hospital each day of my 5 day treatment,without it I would not have been able to under -go my much needed treatment at all. The shuttle drivers were very friendly,and John was... More 

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Independence, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is more of a hotel suited for business individuals, parking is a bit of an issue, but once you figure it out its not to bad, the staff was very helpful figuring out an issue we encountered from our online reservation. The entrance was very nice, rooms were clean, bed (as hotel beds go) was ok.. overall not bad... More 

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to write this review and share your experience. It means a lot to hear from guests who are satisfied with all of our services and amenities. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

Mercer, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Very nice hotel in downtown Cleveland. Room was nice; plenty of space. Room had refrigerator, microwave and coffee pot. And the most important - the room was clean!!! Very clean. Staff was courteous. Breakfast comes wirh your room, and it was a very nice buffet.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations, services, amenities and hospitality that we strive to show to each guest, during every stay. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this... More 

Youngstown, Ohio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very satisfied with the accommodations at this hotel. Great breakfast at 6 am. Rooms very clean and maintained by a great housekeeping crew.my housekeeper, Maria Bussey, did a wonderful job every day cleaning my room. Beds were extra comfy. Helped Me tremendously since my husband was a patient in the Cleveland clinic. Thank you, Comfort Inn staff and shuttle drivers!

Was this review helpful? Yes
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. You can trust that we will celebrate your compliments with Maria Bussey... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

We checked in an immediately upon entering elevator, nasty sticky, handprints all over the place. Upon exiting the elevator, dirty floors, ceiling coming down. They pot is in a room that had stains on sheets an comforter. Switched rooms, chicken bones on floor, overall dirty. Would never stay there again. People pay too much to not expect at least cleanliness.

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are terribly sorry to hear that your most recent stay with us did not meet your expectations of quality service and clean accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements with the cleanliness of our hotel to ensure we offer an exceptional experience for our guests in the... More 

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel twice in the past year and it is an excellent value and very convenient. The hotel is only a half block from Playhouse Square and is on the Euclid bus route to everywhere. The rooms are spacious, clean, nicely furnished and maintained. The staff is very friendly, too. The bathrooms are small but are nicely... More 

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We are excited to learn that we made such a great impression during your recent stay. Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We are also very happy that you found our location to be convenient. We appreciate your loyalty and look forward to your future visits! More 

Orlando, Florida, USA
Top Contributor
125 reviews 125 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A bit on the old side, but with a history: Frank Sinatra and Elvis Presley stayed there! It was once the place to stay because it is one block from Cleveland's 8 live theatres. Eight! All gems. All old places. So this is the place to stay to go downtown. Less than $100, clean rooms, free breakfast.

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel! We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded. We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Hamilton, Ontario, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay. Clean, comfortable bed. The bathroom is very small. Good basic breakfast to get your day started. Many restaurants within walking distance and close to many sights such as the casino, theatre district, cemetary etc. We did find a bug in our room and called the front desk. They sent someone up immediately to investigate. This was a... More 

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

We strive to give you a wonderful, clean, convenient (close to many sights such as casino, theatre district and cemetery), and comfortable experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with how we handle pest problems. We take all reports of lacking service and issues... More 

Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotels around the Cleveland Clinic are expensive. The Comfort Inn is at East 18th and Euclid. The Cleveland Clinic is at East 93rd and Euclid. There is a free shuttle to and from the Hotel. Ask for the Cleveland Clinic Rate around $89 or $99. Located right at Playhouse Square a safe area with 5 theaters a one minute... More 

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HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this review

Your positive review means a lot to us. We especially appreciate the tips for future guests who can benefit from such advice. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More 

Austin, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed at Comfort inn Downtown from 12/27-12/29/15 with our two dogs. Booked room using Priceline Express Deals, through which buyers can book hotels based on geography, service level, and amenities without knowing the specific hotel until after purchase. Room was advertised at $55 per night and hotel was listed as "pet friendly" per Priceline. Although we were not told of... More 

Was this review helpful? Yes 3
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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#9 Family Hotel in Cleveland
#17 Business Hotel in Cleveland

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