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Comfort Inn Downtown

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1800 Euclid Avenue, Cleveland, OH 44115
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Comfort Inn Downtown
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, D.C.
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On the plus side, the room was huge, the bed was comfortable, the staff was extraordinarily helpful and the ventilation system was unusually quiet and efficient. On the minus side, the furnishings were somewhat shabby and the bathroom had not been thoroughly cleaned. The lighting needed to be upgraded too. Check in and check out were quick. There is a... More 

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Mcminnville, Oregon
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed here several times when needing to visit Cleveland Clinic. Older hotel, but clean, staff very accommodating, wonder bed and bedding, and great rate for downtown hotel. Breakfast good also. Free shuttle to CC and return. Parking can be an issue, but you will always find a spot if your staying here.

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Cincinnati, Ohio
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit and there is no other place to stay while at the Cleveland Clinic. The first visit was for many days and many trips to the Clinic, now our second. Wonderful service; John the shuttle driver got us to the Clinic at 6 AM and then made an extra trip very late to pick us up.... More 

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Fairfield, Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My father was flown to Cleveland Clinic from Cincinnati. My Mom and I were obviously in need of a place to stay. The Clinic offers hotels on campus, although convenient, they are extremely expensive. One of the workers at the Clinic recommended the Comfort Inn. It is nothing fancy, a little outdated, but it is very clean. They offer a... More 

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Houston, Texas
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is an older hotel, but kept super clean. The beds are very comfortable, complete with down comforters and 4 plush pillows. The hot breakfast each morning was actually really good. Your typical free breakfast fare (cereal, pastries, yogurts, etc.), as well as nice hot extras (waffles, scrambled eggs, sausage one day, bacon the next). They offer a special Cleveland... More 

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. We are happy to hear that you enjoyed our hospitality and breakfast options in our hotel, which includes waffles, scrambled eggs, and sausage! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Your comments on how we can... More 

Orlando, Florida
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Comfort Inn Downtown has a great location. The area appeared to be safe; but deserted at night. Just a block away from the Central Bus Station and the Theater District. About ten blocks from the RNR Hall of Fame. Several restaurants (and fast food) chooses are nearby (on same block). There is a bus-like trolley that runs along the... More 

Was this review helpful? Yes 1
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. I am very pleased to learn that you enjoyed the breakfast offered at our hotel, which includes pastries, cereal, juice, coffee, waffle, and scrambled eggs. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to... More 

Peckville, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Comfortable and good location room except for the large window open to the room from the bathroom. This window was covered by a flimsy curtain; very awkward. The sounds and the odors penetrate the room. Shutters or some soundproof covering would better. We have never experienced such a room.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Jamestown, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Very basic but comfortable, clean rooms. Nice Cleveland Clinic discount - good value. Very courteous staff. Free parking, complimentary breakfast with hot scrambled eggs and sausage, free wifi. Quick walk to B2B restaurant/bar - great burgers and very friendly staff also.

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

I am so happy to learn that you enjoyed the value and the amenities of our hotel! Thank you for letting us know how impressed you were with our hospitality, breakfast, and services. It was indeed a pleasure to serve you, and we look forward to serving you again in the future! More 

Charleston, West Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

My cousin's son was a patient at Cleveland Clinic. This was our home away from home for almost two weeks. We were quite pleased with the services and everyone working there was so helpful. A shuttle service was provided for guests to and from Cleveland Clinic, which was a great help to 2 woman traveling to an area with which... More 

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! We are especially happy to share this review with John Loas and the rest of our team who work hard to ensure that you feel welcomed like family. I am very sorry... More 

Brackenridge, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed there for a dr's appt at Cleveland Clinic. Didn't check in until 9:30 pm. Everyone was very helpful. Needed a late check out due to the appt and was given a 2:00 time that was perfect for us. The shuttle to the Clinic was on time and John was extremely efficient and knowledgable

Was this review helpful? Yes
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share your five star feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We... More 

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