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Inn of Chagrin Falls

87 West St, Chagrin Falls, OH 44022
Inn of Chagrin Falls
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39 reviews from our community

Traveler rating
    19
    12
    3
    3
    2
See reviews for
5
21
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas
Contributor
17 reviews 17 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 27, 2014

My wife and I travel to Cleveland every Christmas to visit family. We have been staying at the Inn of Chagrin Falls every time we visit - over 10 years. Having just returned from this year's trip, I thought I'd share my impressions of the town and the Inn. The Inn looks newer from the outside than the inside -... More 

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Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

I have been a client of the hotel since 1998. The food is excellent and the rooms are wonderful. The hotel has 5 F&B venues including an outdoor facility, and 4 bars. They have a good selection of wines. The staff is friendly and attentive to the needs of guests. The location is very safe and within walking distance to... More 

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Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Mr. M; Thank you for your loyal business over the years. As always, we are here to assist you with your corporate and leisure guests. More 

Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 16, 2014

Was visiting for the night and had stayed here years ago. A bed and breakfast type inn. A old historical inn that is renovated and very nicely decorated! Very clean and comfortable king bed! Made reservations last minute(day before arrival). Very fortunate to to get a king bed and pull out sofa for our son. The front desk was so... More 

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Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

I was indeed here and had the chance to meet you and your wonderful son at check-in! Delighted to know you had such an enjoyable stay. I will share your kind remarks with Jen. Don't wait another three years before returning! ~Cynthia More 

Hale, United Kingdom
Top Contributor
115 reviews 115 reviews
52 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 6, 2014 via mobile

I travel a lot on business and judge hotels on some must have and nice to have criteria. Must haves - cleanliness, room amenities that work and lots of sockets, comfy bed, great wifi, great shower. Nice to haves - staff that go the extra mile, no lines at check in, automatic check out, lots of tv channels including sports... More 

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Sandton, South Africa
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2014

Staying at the inn is like staying with your family. Perfectly decorated rooms, always maintained, front desk staff that would do anything to answer a question or point you in the right direction. Parking for the rentals car directly at the door and a continental breakfast for free along win free in room wifi. A great place to stay for... More 

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Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for such a wonderful review. We do our very best to make our guests stay as comfortable and enjoyable as possible. I'm happy knowing you found the staff helpful and insightful, moreover, that you felt as if this way a home away from home! More 

Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2014

Loved the old charm. Hotel was very clean and the staff was very friendly. We got a room with a king bed and jacuzzi bath tub. Both worked great and you could see the fireplace from the tub. You get 10% off at the tavern next door which has excellent food. The town was awesome and the falls are beautiful.

Was this review helpful? Yes 3
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for choosing the Inn of Chagrin Falls to celebrate your anniversary! I'm delighted knowing that this special occasion was an overall wonderful experience. Find another occassion to come back for a visit! More 

Oakton, Virgina
Senior Contributor
29 reviews 29 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 23, 2014

After a long day of driving and moving my daughter from one dorm to another, we spent the night at the Inn of Chagrin Falls. Though we were much later than we expected to be, we were welcomed by a friendly front desk administrator. I had opted to reserve one of the more modest rooms, but it was lovely. It... More 

Was this review helpful? Yes 2
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

It's great to know that The Inn provided you with the much needed comfort and rest from your long day! When you return to visit your daughter, we hope you will join us again! More 

Pittsburgh, Pennsylvania, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2014

My husband and I booked the jacuzzi suite and stayed Sunday - Monday, taking advantage of their great Sunday night deal - best available room for $125 (the jacuzzi suite is the best) plus a free dinner entree at Gamekeepers. The Inn was fantastic - very clean and luxurious. Everyone we came across was extremely friendly and helpful. We would... More 

Was this review helpful? Yes 3
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for your kind review Sarah. We hope you will make your way back to Chagrin for another visit! More 

Huntsville, Ohio
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 31, 2013

I would not characterize this place as a bed and breakfast and wonder why it is listed as such, but it's more of a boutique hotel really. We sought it out so we could be right downtown and enjoy the pleasantries of the village right outside our door. We made our plans late and started out on a wait list... More 

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New Jersey
Top Contributor
87 reviews 87 reviews
87 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed November 19, 2013

This is a pleasant inn that is located in the village. It is within close walking distance to the village center and the falls. We stayed in Room 2, the Mill Room, at a rate of $227.00 inclusive of all taxes. The room was furnished with a king canopy bed, two Queen Anne chairs, desk and chair set, small chest... More 

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