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All 15 Canton hotels

Comfort Inn - Hall of Fame

2.5 of 5 Hotel   |   5345 Broadmoor Circle, NW, Canton, OH 44709
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Ranked #7 of 15 Hotels in Canton
A recent review
4 of 5 stars reviewed 4 weeks ago
Jill S Woodridge, Illinois
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93 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auburn Twp., Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I Reserved a block of rooms, 15-17 rooms, for my guests of my daughters wedding at Brookside Farms on August 23, 2014. I was horrified when I checked in at 11:00 pm at the construction/renovation going on at the hotel that I was NEVER notified of. I would not have booked rooms at this hotel if I had known. I... More

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

We are sorry to hear you were not happy with your stay. We were sold out the weekend of our event and we did our best to keep most of your guest's off the floor where most of the work was taking place. We did not know in April when you booked when the renovations would be scheduled to take... More

1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed for a wedding. Arived early and they put us in a room on a floor being renovated. NEver offered a concession and actually tried to raise the room rate on the invoice because the room had a microwave and refrigerator without informing us.

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Chuck please accept my apologies for being placed on a floor where hallway renovations are being done. I did see that the rate was corrected for the microwave/refrigerator charge. The renovatioon work will be completed in September, although that does not help your stay. On your next visit to Canton please contact me directly and i will ensure a mush... More

Woodridge, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

I had called to verify a hotel reservation and found out or travel company made it under the wrong company name. Pam went above and beyond to help me get this all updated on not 1 but 6 peoples reservations. She was very pleasant to talk to and seemed in good spirits. Would use again due to the willingness to... More

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Jill thank you for your business. We always want to make our guests know hw valued they are to us. It is a pleasure to help with your reservations and make sure that they are corrected. I look forward to providing more of the same great service and continuing to earn your trust. Jim Snyder General Manager More

Latrobe, PA
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a nice stay here after our visit to the Football Hall of Fame. Our room wasn't ready when we arrived but the desk clerk found one that was ready for us so that we didn't have to wait. The breakfast buffet is very good. A big selection.

Was this review helpful? Yes
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for coming and staying with us during your visit to the Pro Football HOF. The desk staff takes considerable pride in making our guest's feel welcome and accommodating their needs. I am pleased that they made your stay a memorable one with the service they provided. Jim Snyder General Manager More

SANFORD
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Renovation was in process resulting in extreme noise, clutter and mess in the halls. We had to climb over discarded wallpaper, electrical cords and tried to avoid the large vat of liquid plaster. All the hall lights were removed with bare bulbs hanging. From exposed wires. The management refused to offer a rate discount.

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Robert please accept my apologies about the renovation work in the hallways. I do not know who you spoke with but if you have time I would like to make things right from your recent stay with us. Please contact me directly at the hotel. Jim Snyder General Manager More

Ohio
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 18, 2014

Room was clean and well furnished. Front desk clerk was professional and friendly. Third floor was under construction. Enjoyed my stay. Bed was very clean and comfortable. Air conditioner worked well and quiet. Would stay here again and do recommend to all.

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Mario thank you for the recent stay and your posting. The challenges of renovations and making guests feel valued is something our desk and housekeeping have taken and done very well with. Our location near the highway but secluded with no traffic noise is something many of our guest comment on. I am pleased that we have earned your loyalty... More

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 17, 2014

There are plenty of hotels in the Canton Football Hall of Fame area, but you can't go wrong with Comfort Inn. We travel frequently to the area and have stayed at the Marriott brands and Comfort Inn. The latter offers the best value. It is not the newest, but management has undertaken a renovation which is almost complete. In fact,... More

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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for staying with us. The renovation work is nearly complete. I am sure your next stay with us will be a great one. The desk and housekeepers have worked very hard to make sure our guests have felt a minimum impact from the workers. I hope your next visit to Canton that you can stay with us again.... More

Whitinsville, Massachusetts
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2014

Great location near highway and quick trip to Pro Football HoF. Somewhat dated in appearance, but some recent renovation has been done. Bed was comfortable and room was clean. Breakfast was good with some nice hot options. Overall, pleased with stay and would stay again.

Was this review helpful? Yes
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for the recent stay with us. We are now updating the hallways and public areas with new carpeting, wall vinyl and lighting. I hope these are the areas that you thought were looking out dated. I am pleased that you would stay again with us and that the hotel provided a good breakfast and a clean and comfortable... More

Northport, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

We stayed 2 nights with several other sports families for an event at pro football hall of fame. The breakfast was ok when you could get something I have stayed at other hotels and they were more sufficient other than that is was a great location near several places to eat.

Was this review helpful? Yes
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for your recent stay. We have expanded our breakfast area to provide more seating. Our location is only minutes from the Belden Village mall and more than 75 restaurants. The Hall of Fame is just one exit south on the interstate and many guests love the location. I hope to see you stay with us again. Jim Snyder... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 4, 2014

Decided to look for something in Canton after reading bad reviews on booked hotels in Aspen, So glad we did, we booked 2 rooms for 2 nights and Really enjoyed stay, rooms were updated, great night sleep after 17 hour ride, bed and pillows were comfortable, close to restaurants & mall, breakfast wasn't bad, no complaints 👍👍😀

Was this review helpful? Yes
Jim S, Guest Relations Manager at Comfort Inn - Hall of Fame, responded to this review

Sean thank you for staying with us. I am pleased that your visit was a great one and that the staff and hotel met your needs. We get many compliments on how our beds and pillows are comfortable and provide a good nights rest. I hope you had the oppurtunity to see some of our attractions like the pro Football... More

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Additional Information about Comfort Inn - Hall of Fame

Address: 5345 Broadmoor Circle, NW, Canton, OH 44709
Phone Number:
Location: United States > Ohio > Canton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn - Hall of Fame 2.5*
Number of rooms: 124
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Also Known As:
Comfort Inn - Hall Of Fame Hotel Canton
Comfort Inn Canton
Canton Comfort Inn
Comfort Inn - Hall Of Fame Canton, Ohio

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