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Comfort Inn - Hall of Fame

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5345 Broadmoor Circle, NW, Canton, OH 44709
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Comfort Inn - Hall of Fame
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118 Reviews from our TripAdvisor Community

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Lewiston NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Just wanted to post what a great experience we had staying here for our NFL HOF visit. Britta at the front desk took extra time helping us with local restaurant recommendations and directions. (we loved her recommendation!) We also want to thank her for her attentiveness when we had some special bedding requests that she helped us with! So nice... More 

Helpful?
Thank jkmarotta
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for visiting the Pro Football HOF. Our associates love to hear about our guests stays. They recommend places that they personally have used and enjoyed. I am so pleased that Britta made such an impression upon your recent stay that you wanted o post a review. I will share your comments with our entire staff and we look... More 

Massillon, Ohio
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 6, 2015

Have stayed here three different times. Please with all three stays. Rooms are clean and comfortable. Breakfast is good and has a nice variety. Only negative comment is that people smoke right outside of the main entrance. Wish the smoking area was further away from the front door.

Helpful?
Thank 870patricia
Jim S, Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for your recent stay. It is good to hear that you enjoyed your stay. we want ever guest to have a great stay with a clean and comfortable room. The smoking areas outside the entrance doors have been placed 25 feet from the doors but sometimes guest stay closer to avoid the weather conditions. I will work at... More 

Elkins, West Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 27, 2015

Stayed here for 2 nights. Room and hotel were very clean. Staff was friendly. Mattress was horrible. Very hard and lumpy. Breakfast was usual hotel buffet. Would not stay here again only because of mattress.

Helpful?
Thank Carol M
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Dear Carol I am pleased that the staff service and friendliness were to your expectations during your recent stay in Canton. We have replaced some of the mattresses and will be replacing more of them in the near future. I hope that you will allow us the opportunity to provide for you another good stay with great service and a... More 

Swartz Creek, Michigan
1 review
5 of 5 stars Reviewed September 23, 2015

I was the group leader for 2 buses of Girl Scout leaders and friends going to a craft festival. The ladies were very happy with their rooms, service, breakfast and pretty much everything! The only negative was no indoor pool. We do a yearly trip so it was unusual for many of them to make a point to say how... More 

Helpful?
Thank Pat K
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Pat Thank you for allowing us to provide rooms for your group. It was such a pleasure to have the ladies stay and see the attractions here in Stark County. Chris and I hope your next visit to the Canton area includes another stay with us. Our associates really enjoyed hearing all of the nice comments and wanted to make... More 

Lansdale
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed September 15, 2015

1. Bathroom counter too low - mid thigh 2. Shower needs a safety bar. 3. Waffle maker in dining room set for 2 minutes. Should be 2:30. Waffle is pasty. 4. Would like regular tea rather than specialty.

Helpful?
Thank country1944
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

We have a variety of teas available including plain black tea. It is my preferred morning beverage and i realize not every guest wants coffee to start their day. I am sorry we did not prominently display the regular tea better. The waffle time is set but our product distributor and they have assured me that the length of time... More 

Grand Rapids, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 15, 2015 via mobile

We stayed in a first floor king room. The bed was awful! It was lumpy and we couldn't get comfortable at all! When I told the front desk she said in essence, that it was too bad. On a better note, the room was clean and nice but if the bed is bad, who cares?

Helpful?
Thank Carole M
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Dear Carol I would like to apologize for the comfort of your bed. Many of our guests find them quite comfortable and comment about them. I have placed a capital request with our ownership to replace mattresses. I have identified the associate at the desk that was indifferent to our complaints and I have taken actions to correct the behavior... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2015 via mobile

The staff was hospitable and helpful. Wi-Fi was a nice added feature. I had no problems connecting. The location was convenient. It was close to shopping and dining. The room was spacious and comfortable.

Helpful?
Thank Jannette J
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Jannette thank you for your recent stay with us in Canton Ohio. I am sharing your comments with our associates as they are always engaged to offer great service to our guests. Our location near Belden Village mall is often noted for its convenience. I hope you had the opportunity to visit the Pro Football HOF which is only minutes... More 

Atlanta, Georgia
Level Contributor
126 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed August 27, 2015

This is an older hotel with a design quite different from the current Comfort Inns. The entrance doors are not automatic making entry difficult for handicapped and for senior citizens. The glass doors on the 1st floor could use some cleaning. Apart from this, our room was spacious, nice, and very clean. The staff was professional and friendly.

Helpful?
Thank Normanjp
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for your recent stay. Our design is unique for a Comfort Inn with the curved lobby staircase and open atrium area. I have spoken with our housekeeping and maintenance supervisors about cleaning the front door area more often. With the lack of automatic doors they tend to get smudged and hand printed very quickly. I have requested that... More 

Dallas, Texas
Level Contributor
183 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 16, 2015

The room was comfortable. It is located within a group of other hotels. It is close to the highway as well as to various restaurants. The front desk was very helpful in directing us to them. Did not eat breakfast here due to time constraints.

Helpful?
Thank purplemoon4
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Thank you for your recent stay with us in Canton Ohio. Our desk staff is pleased to know that you appreciated the assistance they were able offer. I am sorry that you didn't have time to enjoy our hot breakfast with two flavors of waffles, hot eggs and meat. Many of our guests comment on breakfast and we take great... More 

Rochester, Minnesota
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 2, 2015

We loved the outdoor pool! We got lucky to have about 25-30 hot air balloons fly right over us when we went for an evening swim. Breakfast was yummy and everything was very clean. They were very accommodating to us and our need for a rollaway bed. Would stay again!

Helpful?
1 Thank Elissa R
Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review

Elissa thank you for the review. I am pleased your stay was enjoyable and that you were able to see the balloon fest that is a part of the Pro Football HOF celebration. The hotel associates want every guest to have a great and memorable stay and it seems you did. I look forward to your next stay although I... More 

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