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Courtyard Canton

#3 of 18 Hotels in Canton
Certificate of Excellence
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4375 Metro Circle NW, Canton, OH 44720
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160 reviews from our community

Traveler rating
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    62
    13
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Canton
See the most recent reviews
East Coast
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 19, 2012

My team and I are in Canton on a regular basis for business travel and stayed at each of the top 3 rated hotels in Canton over the past few months while we learned more about the area. Our experience at the Courtyard has been the best and we now use it as our #1 hotel of choice. From the... More 

Was this review helpful? Yes 2
jeffhach, Manager at Courtyard Canton, responded to this review

Dear EastCoastGnomer, We strive to be the best choice in the area and appreciate your acknowledgement of our staff and service. As you mentioned, there are other good choices in the area and we appreciate being the best choice for you and your team. Thank you for kind words and for taking the time to share your view. We appreciate... More 

Cleveland, Ohio
Top Contributor
57 reviews 57 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 17, 2012

I did an event for work, a banquet for about 20 with half of the folks spending the night. It went very well. I was on a budget, but the food was very good and very well presented. Making the arrangements was easy and the staff was great to work with. Location can be tricky to find (it's like a... More 

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review

Dear NorthCoastGuy, Thank you for holding your event with us and for the overnight guests too. Events and budgets are our speciality and your comments are very much appreciated. We're happy that we were able to provide the facilities and services you required and able to do it within your budget. Thanks to you and your entire group, We appreciate... More 

Atlanta, Georgia
Top Contributor
150 reviews 150 reviews
118 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 11, 2012

I stayed here on a recent business trip and was greeted by a very friendly front desk staff. In fact, every employee I encountered was exceptionally friendly. The location is right off I-77 although the road to the hotel is a little tricky to find. My room (a king) was comfortable with a just-firm-enough bed. The room had a small... More 

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review

Dear 4959keeton, As an active TripAdvisor member, thank you for your review and comments regarding your stay. Im glad to know that you found our services and amenities to your liking and appreciate your willingness to share your thoughts with other TripAdvisor members. Thank you for being our guest and please come see us again. More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 2, 2012

There are better values to be had in the Canton, Ohio area. Two double beds and no continental breakfast cost us $160. The room was clean and sufficient for our family of four, but we didn't know breakfast was not included until that morning. We will look elsewhere the next time we need a hotel in this area.

Was this review helpful? Yes
jeffhach, Manager at Courtyard Canton, responded to this review

Dear 16587, Thank you for your comments regarding your visit to Canton. I'm sorry that you found us too pricey but appreciate your comments regarding the service and the room. If you come back to the area, look me up and I'll buy breakfast for the entire family. More 

New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 21, 2012

I am Marriott Platinum Member. My check in experience and dealing front desk staff person was horrible. Not only did it take over half hour to check in, staff person was sarcastic and rude. Notified another front desk person to have have manager contact me, I am still waiting over 30 days!!!!!!!!

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Certainly not what anyone wants to experience. I'm sorry it took so long for this to come across my desk. I have your home phone and will contact you so that you can give me more details. Thank you for letting us know. I'll be in touch today. More 

Boston, Massachusetts
Top Contributor
102 reviews 102 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 28, 2012

Not necessarily the best Courtyard that I've stayed in, but it's the best business hotel in Canton. I've been coming here regularly for over a year. It's our company's preferred hotel--and it was a good choice. It's in a good location close to the Interstate and lots of stores, restaurants, pharmacies, Kent State University Branch, the mall and the Football... More 

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Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2012

My stay at the courtyard was the worst hotel experience I have ever had. I brought a large group to the hotel (spent over $6000) for a weekend, and I was treated like crap. The manager on duty was rude, inconsiderate, and degrading. Additionally, they did not provide a wake-up call that was requested. I woke up an hour late... More 

Was this review helpful? Yes 2
Washington Dc, District Of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2012

There is a perfect storm in the hotel world were a great brand in this case Marriott and great ownership come together in Meyer Jabara. For the average guest, most folks buy brand but especially when franchises are involved that is not always the best way to go. Having stayed at 3 of these properties as well as working with... More 

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White Plains, New York
Top Contributor
120 reviews 120 reviews
60 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed November 21, 2011

We stayed here for a family party. The party was held at the hotel. Made it easy. We often stay at Marriott hotels. This Courtyard was very nice. Had coffee makers in the rooms and small ref. This is so nice. Every morning in the lobby was also coffee. They had computers. The front staff was friendly and helpful. We... More 

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chicago
Top Contributor
198 reviews 198 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 26, 2011

The rooms were very clean and the front desk was friendly. The bed was very comfortable and the work space great with good lighting. The location is strange and a bit tricky to locate at first. It is located near a busy expressway entrance ramp and shopping center, so quite handy but drive carefully.

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