Dear SN1960, Thank you for taking the time to relate your experience and comments. I'm sorry you had the difficulities you encourntered and will share your comments with the staff. Certainly not what we want you to experience and not the kind of reviews we want to receive. However, you feedback is beneficial to us and we will use it... More

Dear xy233yz, Thank you for sharing your comments regarding your recent visit. We're pleased that you enjoyed our hotel and amenities and appreciate your sharing your experience on Tripadvisor. You're the second person recently to note not seeing the elevators. We have two but it looks like we need to do a better job of identifying where they are. Thank... More

Dear mzmerzye, Thank you very much for your kind comments about your recent stay and for taking the time to share your thoughts on Tripadvisor. We're pleased that you found everything to your liking and always enjoy hearing from our guests. Please visit us again! We appreciate your business and look forward to your return. More

Dear Monique R, Thank you for your feedback about your stay. We appreciate everyone making the effort to let us know of their experience and I'm sorry we did not live up to you expectations. We appreciate your comments and will act upon them to improve the quality of our hotel for all of our guests. Please do come back... More

Dear Gregbooras, Thank you for the wonderful review. We appreciate all of the feedback we receive and appreciate your taking the time to relate your visit. I'm glad that you found the recreational facilities to your satisfaction and appreciate the acknowledgement or our staff. It goes a long way in reinforcing what they do every day. Thank you again and... More

Dear Bill F, Thank you for your feedback about your stay and the use of our meeting facilities. We appreciate your loyalty, comments and and use of our hotel. Thank you for being our guest and the kind comments. We will take action on the "feedback" problem you mentioned. Your business is appreciated and the whole reason we're here. It... More

Dear Jim H, Thank you taking the time to relate your experience and for finding us. We appreciate your comments and are pleased to know that you had an enjoyable stay. Your review is very meaningful to us and our staff always enjoys knowing how they're doing. Thank you so much and please come again! More

Dear hatlad, First and foremost, thank you for your business and continued support of our hotel. I know you're a frequent guest and poster to TripAdvisor so you have many opportunities to critique our hotel and staff and your comments are very much appreciated. It's always enjoyable to share such favorable comments with the staff and I know that it... More

Dear Drew B, Thank you for your repsonse on Trip Advisor and your kind comments about the hotel, albeit the elevators. You're right, there should be elevators and there are two, one at each end of the building. I personally take the steps, so I know if you're hauling luggage, it would be a chore. I'm terribly sorry you didn't... More