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Courtyard Canton

#4 of 18 Hotels in Canton
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4375 Metro Circle NW, Canton, OH 44720
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180 Reviews from our TripAdvisor Community

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    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Canton
See the most recent reviews
Indianapolis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Courtyard Canton during a business trip. Larry at the front desk was very professional and helpful. Not only did he get me quickly checked into my room the first time, but after realizing I was next to the hospitality room I went back and he was very understanding and easily moved me into another room on... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear dreamingofsocal, What a pleasure to read your review of your visit to Canton, our hotel and our associates. I'm pleased to know that you enjoyed our new lobby, Bar and Bistro and have to agree with you that the designers did a wonderful job with our renovation. Thank you for your business and for taking the time to share... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here while on a business trip in the area. The hotel was conveniently located near many options for dining. The guest services were run very well by Larry and his staff. Enjoyed the bistro in the morning, hit the spot.

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Joel_Sprow, Thank you for your review and for sharing your experience while in Canton. We appreciate your acknowledgment of our staff and am especially pleased that you enjoyed our new Bistro. I hope your travels return you to Canton and that we have the opportunity to serve you again. Thank your kind review. More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Courtyard Canton for our annual golf trip and they rolled out the red carpet for us! Megan English was the Sales Manager and she went above and beyond to make our trip the best ever! Rooms are great, the staff is super friendly and the location is close to everything. This is a can't miss Hotel... More 

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Paul N, Well, coming from you and being a GM at another hotel, your words resonate with our entire staff. Thank you very much for your generous comments and recognition of Megan. She's one committed and hard working woman who truly loves what she does and it's nice to know that it shows in your review. Thank you to all... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Our power was out at home and we needed a place to stay. That staff was very friendly and we loved the bar and Bistro. The kids enjoyed the pool and I sat out on the Couryard reading and relaxing. Keep up the good work.

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear ggoro, How inconvenient it is to lose power to your home and I'm sure you were terribly inconvenienced. However, I'm pleased that you chose our hotel and that you and your family enjoyed our new Bar, Bistro and pool. Thank you for your kind comments and thank you for your business. We appreciate your sharing your experience with everyone... More 

Hackensack, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had our wedding reception here in April, and while we were extremely worried the renovations would be a detriment to our wedding weekend as well as an inconvenience to our guests who had booked rooms, the staff and management (especially General Manager Jeff Hach) went out of their way to make sure that did not happen. On the contrary,... More 

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear JenVB143, What can I say but thank you for your kind words about your stay, reception and acknowledgment of our staff. It was absolutely our please to serve you and your guests and rise above the obstacles that were in front of us. I'm so happy that you were pleased with the new facilities and were the first one... More 

Marshallville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Stayed at this wonderful hotel for getaway not far from home. It met all my expectations and the remodeling was a welcome addition. From the service at the front desk and the staff it made my getaway relaxing and enjoyable. WIFI connection and room cleanliness was top notch. The bar atmosphere was relaxing and I caught a glimpse at the... More 

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Aaron Y, Firstly, thank you for your business and secondly, thank you for your kind words about our hotel, the renovation and the staff. We truly appreciate being able to serve you and appreciate your comments about our newly renovated hotel. We too are pleased with the outcome and look forward to sharing it with all of our guests.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I'm in love! Gorgeous courtyard, awesome pool, beautiful suites! Employees exceeded my expectations and were all super friendly. Cleanest room I've ever seen: no hair, no dust, no trash! Lovely bistro, bar, and lounge. I highly recommend staying at this hotel if you're visiting the Canton area.

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dearr Angie 8129, We're in love with your review and thank you for all of your thoughtful words about our newly renovated hotel. Thank you for your business and please come back and see us again. We appreciate your taking the time to share your experience and recommendation and look forward to serving you again in the near future. Thank... More 

North Carolina Smoky Mountains, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Courtyard Marriott has been previously updated and is so beautiful, such a great atmosphere and as for the employees which all had great attitudes and all smiling and so friendly. they all went above and beyond and made us feel so like family. The rooms were beautiful and spacious and very clean. And love the new Bistro all food made... More 

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Chris M, Thank you for your acknowledgment our our renovation and we're please to know that you found them as beautiful as we. Thank you for your kinds comments on our associates and especially The Bistro. What an exciting time for us to be able to showcase our new offerings to our guest that allows them to eat, drink... More 

Cincinnati, Ohio
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

Nice people.clean room. Easy checkout. Nice indoor pool. Close to shopping and restaurants and pubs. Nice area of town. Felt safe walking to restaurants. Staff was very friendly. Cleaning crew was on their game.

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Bengalsroar, Thank you for taking the time to relate your experience with our hotel and we're pleased to know that you found everything to your liking and took the time to share your views on Trip Advisor. Thank you for allowing us to serve you and thank you for your business. We look forward to serving you again when... More 

Toronto, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 12, 2015

Bed - excellent. Cleanliness - excellent. Internet stability, speed - abysmal. Couldn't get any work done. Shower water pressure - really bad. Hot water temperature - excellent. Towels - nice and soft. Air conditioner unit is loud and seems to want to put me into suspended animation by slow freezing. Had to turn it off by tricking the controls. Bathroom... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear smgold, Thank you for taking the time to relate your experience at our hotel. I'm sorry about the HSIA not meeting your needs but rest assured that the HSIA throughout the building is being upgraded this month. I understand how frustrating it must be not to be able to do your work and for that I certainly do apologize.... More 

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