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Courtyard Canton

3.0 of 5
4375 Metro Circle NW, Canton, OH 44720
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Courtyard Canton
Ranked #2 of 13 hotels in Canton
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101 reviews from our community

    Trip type
Traveler rating
    52
    37
    9
    1
    2
Date Rating
Perry, Michigan, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2013

On a weekend getaway with my husband and another couple we were pleasantly surprised by this beautiful hotel. The rooms were quite impressive and very spaceous. it was clear that the rooms were thouroughly cleaned before our arrival. The convenience of a bar right on sight was a welcome addition and we found the pool area to be a nice... More

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See 2 more reviews by Jamie H for Canton
jeffhach, Manager at Courtyard Canton, responded to this review
January 14, 2013

Dear JamieeH, Thank you for relating your comments about your stay with us. We appreciate your kindness and we are glad to know that you enjoyed your stay and the use of our facilities. Thank you for your business and please come again! More

Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 7, 2013

Just finished up a 2 night stay at this property . The good was the bed. The breakfast buffet left allot to be desired if you are trying to eat healthy. Very limited fresh fruits. Use the coffee maker in the room the next morning I went to make coffee and the strainer was missing in the pot. Called the... More

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jeffhach, Manager at Courtyard Canton, responded to this review
January 9, 2013

Dear SN1960, Thank you for taking the time to relate your experience and comments. I'm sorry you had the difficulities you encourntered and will share your comments with the staff. Certainly not what we want you to experience and not the kind of reviews we want to receive. However, you feedback is beneficial to us and we will use it... More

Minneapolis
Top Contributor
74 reviews 74 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 13, 2012

This is a better than average Courtyard. The hotel has plenty of space and has the services of a larger hotel. Restuarant, bar and large pool area. The rooms are standard Courtyard. Only issue is that there is only 1 elevator for a 6 story hotel. Can be a bit of an issue during busy times.

Was this review helpful? Yes 1
jeffhach, Owner at Courtyard Canton, responded to this review
December 16, 2012

Dear xy233yz, Thank you for sharing your comments regarding your recent visit. We're pleased that you enjoyed our hotel and amenities and appreciate your sharing your experience on Tripadvisor. You're the second person recently to note not seeing the elevators. We have two but it looks like we need to do a better job of identifying where they are. Thank... More

California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

What a great hotel. Everything was clean and comfortable. Quiet as can be. Staff was friendly and nice. Great King size bed with flat screen TV. Fresh towels and hot water. Rooms are nicely decorated with a work desk with easy to get to power outlets. More power outlets on lamps beside the bed. Free parking. And so close to... More

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jeffhach, Manager at Courtyard Canton, responded to this review
December 12, 2012

Dear mzmerzye, Thank you very much for your kind comments about your recent stay and for taking the time to share your thoughts on Tripadvisor. We're pleased that you found everything to your liking and always enjoy hearing from our guests. Please visit us again! We appreciate your business and look forward to your return. More

Canton, Ohio
1 review
3 of 5 stars Reviewed November 18, 2012

I heard so much about this hotel which is why I chose to stay there. The staff were friendly and the rooms were nice, but a couple things stuck out that was a disappointment. I saw a few bugs, but that was no big deal. You're gonna see that sometimes with a lot of places. My problem is that I... More

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jeffhach, Manager at Courtyard Canton, responded to this review
November 21, 2012

Dear Monique R, Thank you for your feedback about your stay. We appreciate everyone making the effort to let us know of their experience and I'm sorry we did not live up to you expectations. We appreciate your comments and will act upon them to improve the quality of our hotel for all of our guests. Please do come back... More

St. Augustine FL
Top Contributor
282 reviews 282 reviews
55 hotel reviews
Reviews in 98 cities Reviews in 98 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 1, 2012

The other reviews are dead on, the staff and the hotel is great. During my 4 night stay I only had one problem with my frig in the room and they had it replaced in 30 minutes. I have never seen a cleaner pool or hot tub, ever! The maid service is top notch and everyone is super friendly and... More

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See 5 more reviews by gregbooras for Canton
jeffhach, Manager at Courtyard Canton, responded to this review
November 2, 2012

Dear Gregbooras, Thank you for the wonderful review. We appreciate all of the feedback we receive and appreciate your taking the time to relate your visit. I'm glad that you found the recreational facilities to your satisfaction and appreciate the acknowledgement or our staff. It goes a long way in reinforcing what they do every day. Thank you again and... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

The Courtyard Canton Marriott is a fantastic facility with a great staff. I have had two functions there in the past 6 months, and I will continue to use their facility. The only drawback is there is a bit of feedback on the microphones in their Hall of Fame Ballroom. Other than that just great. Keep up the great work!

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
October 29, 2012

Dear Bill F, Thank you for your feedback about your stay and the use of our meeting facilities. We appreciate your loyalty, comments and and use of our hotel. Thank you for being our guest and the kind comments. We will take action on the "feedback" problem you mentioned. Your business is appreciated and the whole reason we're here. It... More

Dayton, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2012 via mobile

Start to finish, just an excellent job. Only drawback is that a continental breakfast is offered but there is an addtional charge for it. But, that is very minor. Would definitely stay there again. Very friendly staff and very accommodating.

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
October 23, 2012

Dear Jim H, Thank you taking the time to relate your experience and for finding us. We appreciate your comments and are pleased to know that you had an enjoyable stay. Your review is very meaningful to us and our staff always enjoys knowing how they're doing. Thank you so much and please come again! More

Top Contributor
278 reviews 278 reviews
138 hotel reviews
Reviews in 115 cities Reviews in 115 cities
393 helpful votes 393 helpful votes
5 of 5 stars Reviewed September 18, 2012 via mobile

Stayed here while putting on a meeting. Hotel is clean, quiet and comfortable. Staff is very courteous, customer-focused and exceptional. That goes for main hotel, restaurant, bar and the banquet staff. Congrats to the fine management of this fine establishment for hiring such business-like professionals.

Was this review helpful? Yes 2
See 3 more reviews by hatlad for Canton
jeffhach, Manager at Courtyard Canton, responded to this review
September 19, 2012

Dear hatlad, First and foremost, thank you for your business and continued support of our hotel. I know you're a frequent guest and poster to TripAdvisor so you have many opportunities to critique our hotel and staff and your comments are very much appreciated. It's always enjoyable to share such favorable comments with the staff and I know that it... More

Edmond, Oklahoma
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2012

The hotel was very nice! Everything truly was. But I must be stupid or there isn't an elevator. I mean for 3 or 4 floors I would totally expect one. I'm sure there is one somewhere but I sure couldn't find it.

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
September 14, 2012

Dear Drew B, Thank you for your repsonse on Trip Advisor and your kind comments about the hotel, albeit the elevators. You're right, there should be elevators and there are two, one at each end of the building. I personally take the steps, so I know if you're hauling luggage, it would be a chore. I'm terribly sorry you didn't... More

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Additional Information about Courtyard Canton

Also Known As:
Courtyard Canton Hotel Canton
Courtyard Canton Hotel
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio
Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Region: United States > Ohio > Canton
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Canton
#4 Family Hotels in Canton
Price Range: $$
Hotel Class:3 star (3*)
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