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All 13 Canton hotels

Courtyard Canton

3.0 of 5 Hotel   |   4375 Metro Circle NW, Canton, OH 44720
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91%
Ranked #3 of 13 hotels in Canton
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 6, 2014
Kimberly H Bolivar, Ohio
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118 people have reviewed this hotel

Traveler rating
    61
    45
    9
    1
    2
See reviews for
25
21
17
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Bolivar, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

From beginning to end, my stay with Courtyard was extraordinary. All staff from beginning to end were happy, helpful and professional. I recommend you look into their banquet packages as they were affordable and the event I attended exceeded all my expectations from coordinator to wait staff. The chefs certainly know what they are doing as well. Thank you to... More

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jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Kimberly H, Thank you for your extraordinary review of our hotel staff and event center. It's always enjoyable for us to know that our guests are so "wowed" and willing to share their experience on TripAdvisor. Thank you for taking the time to tell us of your experience and the wonderful service you received. Please come again! More

Marshallville, Ohio
1 review
5 of 5 stars Reviewed February 4, 2014

This was a wonderful visit! I couldn't be happier. The level of service was top notch and my room was very spacious and clean. I won a free night stay and a free breakfast via facebook. I will be back to this Courtyard. https://www.facebook.com/courtyardcantonohio

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jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Aaron Y, We couldn't be happier for you and appreciate your wonderful review. It's very pleasing to know that you enjoyed your stay and equally pleasing to know that you were engaged with our Facebook Page and actually won. Keep looking and participating and win another stay! Thanks so much for your kind comments and for taking the time... More

Canton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

We could not have found a better location for our wedding!!! From the first time we met Nicole, we knew this was the place. We had visited 5 other places and none of their staff was as nice or accommodating as at the Marriott. Every person we encountered at the Courtyard Marriott was more than willing to go out of... More

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Kaylee D, Wow! How can I top the wonderful comments you've posted about your wedding events at our hotel? Thank you for sharing your experience with Nicole and the rest of our staff and for being so thoughtful to take the time to post your comments on TripAdvisor. What a pleasure to have you as our guest and what... More

Canton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

We had our daughters wedding at this hotel. We did the entire event, rehearsal dinner, wedding, reception and a breakfast the day after. Everything was great, many of our guests stayed the weekend, and everyone was impressed with the level of serviced they received. The catering manager Nicole was awesome! The food was delicious and we were able to add... More

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review

Dear Brett W, First and foremost, congratulations on your daughter's marriage and the addition of a new son-in-law to your family. We couldn't be more pleased with your kind comments nor the opportunity to be a part of your "Perfect" event. Thank you for your acknowledgment of Nicole and her efforts to make your special day just that much more... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 19, 2013

My fiance and I had to go to Canton for his Aunts funeral services. The hotel and staff were great. They put us in a room away from the large wedding groups. This we appreciated. The room was clean and big. The breakfast was hot and plentiful. I wished we could have stayed longer to visit all the shopping that... More

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jeffhach, General Manager at Courtyard Canton, responded to this review

Dear auntmarylynne, First and foremost, our most sincere condolences to you and your family. Thank you for choosing to stay with us and thank your for your kind comments. I hope you will have an opportunity to return for a more pleasurable visit and enjoy all of the shopping and the Football Hall of Fame. Thank you again for relating... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2013

The was a very nice hotel. Comfortable beds. The only issue we had was that the fire alarm went off at 4:30 am. We had to evacuate. I understand that this was not the hotels fault but as we were checking out the next morning, the general manager was at the front desk and we didn't even get so much... More

Was this review helpful? Yes 1
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Misty A,, Thank you for your comments about our hotel and that for the most part, you enjoyed your stay. A flight attendant trying to dry her pantyhose with a hair dryer was the culprit of the fire alarm and inconvenienced all of our guests. I know our AGM was here that morning and if she failed to acknowledge... More

Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
60 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed two other times at this Courtyard, and our latest visit did not disappoint. The location is near the freeway and convenient to all of the places we needed to visit in Canton and Massillon. Our rooms were comfortable and quiet (we faced away from the freeway). My husband noted that the elevator seemed small for such a big... More

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jeffhach, General Manager at Courtyard Canton, responded to this review

Dear BertDC, First and foremost, thank you for your business and for your repeated stays. It's always a pleasure to have repeat guests and especially those that are so complimentary. We're pleased to know that all of your needs were met and look forward to your returning again. Thank you for your time and consideration. It is very much appreciated. More

Akron, Ohio
2 reviews
4 of 5 stars Reviewed November 11, 2013

Staff was very friendly and helpful. Room was clean and comfy. The only complaint I have was the breakfast buffet was $10.99 per person. No continental breakfast available. Good thing there was plenty of breakfast restaurants in the area to choose from.

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jeffhach, Manager at Courtyard Canton, responded to this review

Dear traveler5312, Thank you for taking the time to relate you experience at our hotel. We appreciate your "clean and quiet" remark and your kind words about our staff. I'm sorry you didn't find our breakfast as a convenient value but as you noted, there are plenty of restaurants for every taste nearby. Thank you again for your comments and... More

Kfar HaMaccabi, Israel
Top Contributor
59 reviews 59 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 30, 2013

I stayed here for three nights while attending a conference. The room was spacious, very well equiped, comfortable, and quiet. The main advantage of this hotel is the staff which really does go out of it's way to make a guest feel comfortable and welcome. One of them even sewed a button back on a jacket for me. The price... More

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jeffhach, Manager at Courtyard Canton, responded to this review

Dear JackP47, Thank you for your kind comments and acknowledgment of our staff. We especially appreciate your taking the time to relate your experience and posting your comments. I hope you enjoyed your conference and that we'll have the opportunity to serve you again. Thank you for your business and kind words. It is very much appreciated. More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2013

never a significant issue. staff always friendly and helpful, ate at the lobby restaurant once and was pleasantly surprised. enjoy the pool for a quick water workout. fairly standard Courtyard. as others have mentioned - tricky to find, but I have always taken the shuttle. "corporate" is local and i don't usually drive much in the area.

Was this review helpful? Yes
jeffhach, Manager at Courtyard Canton, responded to this review

Dear allicat77, Thank you for your kind remarks about our hotel and staff. I'm pleased to know that you enjoyed our restaurant and shuttle service and want you to know that we appreciate your business. Thank you again. More

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Additional Information about Courtyard Canton

Also Known As:
Courtyard Canton Hotel Canton
Courtyard Canton Hotel
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio
Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Location: United States > Ohio > Canton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Canton
#4 Family Hotel in Canton
#4 Business Hotel in Canton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Canton 3*
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