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McKinley Grand Hotel

320 Market Avenue South, Canton, OH 44702
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1 room 1 adult
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McKinley Grand Hotel
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259 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed there from 1-18-16 thru 1-21-16. I had a room on the 6th floor. The room was very nice, nicely organized with little clutter. Parking is available for $8 a night at a public garage across from the hotel and connected by a skyway. Parking on the streets is free through the night. Breakfast was ok, the standard offerings,... More 

Helpful?
Thank FunDesiGuy
McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you for your recent stay and helpful feedback. I am glad you found our rooms to be nice and comfortable. I am also very please that you found our staff to be "great", as they work very hard to provide our guest great service. They are working very hard to revitalize the downtown area and with the future Pro... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Upon arrival the place seemed nice and the gentleman at the front desk was very nice but had to ask for his name, which is Thomas, because he did not have a name tag. That wasn't such a big deal for us. Anyway, we where there for a company dinner party and decided to stay the night. The ballroom was... More 

Helpful?
Thank Kndgarnier
McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you for taking the time to provide us with your valuable feedback concerning your recent stay. Our goal is to deliver exceptional service and comfortable accommodations and we appreciate your patronage. At this time I would like to offer my most sincere apologies for the issues you faced with housekeeping, it is most certainly not our intention to inconvenience... More 

Detroit, MI
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Had very early flight and needed a place to stay for the night at the last minute. Found this at a sweet price on priceline. Exceptionally friendly snd helpful staff at the desk greeted us when we checked in. Very elegant lobby and entrance. Room nicely appointed and clean.

Helpful?
Thank DMHDetroit
Level Contributor
8 reviews
3 of 5 stars Reviewed December 30, 2015 via mobile

Stayed here for getaway with my wife. Front desk staff was not as friendly and welcoming as the other staff. Room was ok, but no information on hotel amenities or menu for room service. Was shocked when ordering room service at 7 pm it was not available. Very disappointed. Service was much better years ago.

Helpful?
Thank Boys123456
Royal Oak, Michigan
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 29, 2015

The hotel seems to be working to replace old and worn out elements (the electronic door locks are brand new and work wonderfully well), but there is still some work to be done. But the staff was great -- professional and friendly, the location is close to the interstate and right across from the First Ladies Historic Site, and provides... More 

Helpful?
Thank John H
1 review
4 of 5 stars Reviewed December 18, 2015

My husband and I were staying in canton and decided to stay at this hotel. We are so glad we did! Clean and comfortable with a gorgeous view from the eighth floor. Nick was so helpful and polite and was able to answer our questions. I hope we will be able to stay again!

Helpful?
Thank mary e
1 review
5 of 5 stars Reviewed December 13, 2015

First, I have to say that the beds are comfortable and they offer plenty of pillows. That's usually where many hotels are lacking. They offer everything you need in one place and their prices are reasonable. I would definitely recommend the place. When you look at the price point your getting a grand hotel at the price of a large... More 

Helpful?
Thank Jonathan T
McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you Jonathan for submitting your review. It will be very helpful for those seeking a comfortable full service hotel at a great price. Hope you can visit us again in the future. Sandy Bradley, Director of Operations More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

We found this hotel to be very welcoming and comfortable. The room wasn't super fancy, but tt was clean, the room was roomy enough for 3 of us and the beds were comfortable. I am a light sleeper and did not hear any noises from the hallway during the night. There is an indoor pool and hot tub, I think... More 

Helpful?
Thank rnlw
Great Neck, New York
Level Contributor
214 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
4 of 5 stars Reviewed October 25, 2015

What a lovely place--very quiet, clean, tasteful and restful. The free shuttle to and from CAK airport was a surprise since the hotel is downtown and not that near the airport. Both the shuttle driver and the front desk staff were absolutely charming and helpful. However, the wake up call I requested did NOT happen, so that could have been... More 

Helpful?
1 Thank flyermontana
McKinleyGrand_DOSM, Director of Operations at McKinley Grand Hotel, responded to this review

Thank you for taking time to submit your review. I loved reading all the nice things you had to say about your stay. The compliments on the the service the staff provided is greatly appreciated. I hope you get the chance to return in the future. Sincerely, Sandy Bradley Director of Operations More 

Neenah, Wisconsin
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 21, 2015

Got a great price on Priceline for a weeknight in September. The hotel was clean, staff friendly, and beds comfortable. Breakfast was included, which is not common in many hotels. There is a large pool and hot tub which we enjoyed. The hotel is old so it would not be fair to expect it to look new, but the value... More 

Helpful?
Thank Marcia M
McKinleyGrand_DOSM, Director of operations at McKinley Grand Hotel, responded to this review

Thank you for taking time to submit such a kind review. I am happy to hear you found our hotel to be of great value and we provided you with many great amenities. Hope you get the chance to return in the future. Sincerely, Sandy Bradley More 

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