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McKinley Grand Hotel

320 Market Avenue South, Canton, OH 44702
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McKinley Grand Hotel
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McKinley Grand Hotel
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236 Reviews from our TripAdvisor Community

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    25
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (236)
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    (48)
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North Carolina
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

First thing you should know is that this is not your normal chain of hotels. It seems to be independently owned but I can't confirm this. I love the fact that it has a sort of old world charm to it. It is a little dated so if you don't mind that then you will enjoy this hotel. We had... More 

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Massillon, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed over after a wedding. Room we booked had no air so we were moved from king to queen bed on a different floor from rest of wedding guests. However it was only a double - but they swear it was a queen. Shower didn't work (found out at 1 AM-too late to change rooms). Sink in room, not in... More 

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Norfolk, Virginia
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

We chose this hotel as it was listed in Expedia as close to the pro football hall of fame! It was fairly close but the hotel itself was a disappointment! It was a grand hotel once, but it did not present well, dingy look, tape over button on elevator, room had filthy window curtains soiled and bathroom towel looked rusted... More 

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Asheville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were back for a family reunion & we reserved our room via Hotwire. It is an old hotel, but in good way...historical. Yes things are outdated, but our room was clean, comfortable, and quiet with the best pillows!!!! Convenient to the interstate. We were on the 8th floor and although located next to the Salvation Army & police station,... More 

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Middleport, New York
1 review
1 of 5 stars Reviewed 1 week ago

So my family and I came to this hotel for my sisters softball tournament, we were in and out of the hotel all day long and many things were disappointing and disgusting about this hotel. When we first checked in the people were rude and not helpful. We booked a room for four and got two tickets for the continental... More 

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ohio
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got this hotel on hotwire for a nights stay as we had a early flight out of Akron airport to NYC for the 4th and we live in Columbus . Had no idea what we were getting . Was pleasantly surprised . It was a nice older hotel clean spacious rooms with very comfortable beds, Would have given them... More 

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McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you for your nice review, it was a please to read. I am glad to hear of your pleasant experience on your visit to Canton. I hope to see you return in the future. Sandy Bradley Director of Operations More 

lutz, fl
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel looks amazing as you enter. Front desk staff was super nice and helpful. There is street parking or a parking garage across the street. Room was average, could use some updating. When we got to our room, there was NO toilet paper at all. Called the front desk and they had it delivered right away. Our stay included breakfast.... More 

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McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you for taking time to submit your review. I am happy to hear that front desk provided you with good and responsive service. As for housekeeping they feel short in providing a crucial amenity such as toilet paper, not something that I expected to hear, I do apologize for that issue. I hope you enjoyed your holiday in Canton.... More 

North Carolina
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Worst hotel experience in years there is Nothing Grand about this historic, outdated motel. Rented two rooms one for my mother and one for my family of four ,substandard and embarrassing when you have grandkids and Mom expecting the quality we pay for. Checked in on Friday 26 thru 29th and no phone services from the beginning hotel wide(no urgency,... More 

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McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Thank you for your review and giving me a chance to apologize for the experience you had during your stay. The phone situation has never happened in my 9 years at this hotel. It was a technical issue that requires a tech to fly to our hotel and fix. Unfortunately with it occurring on a weekend it did delay repair.... More 

Mount Vernon, Ohio
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

I booked through a 3rd party and was pleasantly surprised when we were told we were sleeping at the McKinley Grand Hotel in Canton, Ohio. I had never slept at this hotel before. The check in was great . I got some advice from Thomas when he assigned our room. He told us, when using a 3rd party booking agent,... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2015

For the money the hotel is Ok. Considering the cost for a hotel on the expressway this is a much better value. The rooms are comfortable but showing their age. A chair in the room would be nice. Parking is free on the street and it is safe but make sure you feed the meter after 8 am. If asked... More 

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