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Fairfield Inn & Suites Canton

#5 of 18 Hotels in Canton
Certificate of Excellence
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5285 Broadmoor Circle NW, Canton, OH 44709
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1 room 1 adult
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Fairfield Inn & Suites Canton
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120 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was fine but the billing not so good. Purchased the room through Orbitz, informed the clerk at checkin that it was pre-paid. (With confirmation numbers, etc). A few weeks later, while checking my cc statement, found that they recharged me (at a higher rate) for the room. It took ALOT of phone calls, even more emails, to try... More 

Helpful?
Thank Randy M
TMIHospitality, Manager at Fairfield Inn & Suites Canton, responded to this review

Dear Randy M, Thank you for taking time to review our hotel. I sincerely apologize for the poor communication after your stay regarding the incorrect credit card charge. We strive to provide exceptional service to all of our guests and we certainly did not accomplish that in your situation. I hope that if you are ever back in the area,... More 

Streetsboro, Ohio
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was lightning fast. Very welcoming front desk. Room was clean,quiet, and everything functioned as it should. The hotel seems fairly modern in decor and nothing appeared run down. Hot tub was hot, pool temp ok and everything was perfect. I usually find some little thing to make note of and of course I did: no microwave in the... More 

Helpful?
Thank bamach1fan
Washington, West Virginia
1 review
5 of 5 stars Reviewed December 17, 2015

This comfortable hotel is located within 2 minutes of the Belden Village Mall and "The Strip" shopping area. It has an indoor pool and hot tub (great for relaxing with the family) and a full hot breakfast complete with waffles, fresh fruit, oat meal, and even breakfast burritos. House and Dark Roast coffees (I tried both) are served in cardboard... More 

Helpful?
Thank John G
Ann Arbor, Michigan
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

The room was tactfully decorated, perfectly clean, and quite practical. The check-in and check-out service were great. Coffee, tea, and fruits were available in the evening. Quite good breakfast and, again, very good service were provided in the morning. The only drawback was the heating unit. It seemed that it was blowing cold (instead of warm) air when the thermostat... More 

Helpful?
Thank tamminh
1 review
5 of 5 stars Reviewed December 10, 2015

I have stayed here multiple times, and each time, the staff makes me feel like I've come back home. All of the staff are very friendly, helpful and go out of their way to make sure each of my stays are perfect. The flavored water at the desk is an added bonus! Rooms are great, beds are comfortable and Internet... More 

Helpful?
Thank Gretchen K
Lansing, Michigan
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 6, 2015

We stayed at this location for one night on a business trip. The rooms were comfortable, they have a pool and workout room. The staff was helpful and friendly. The complementary breakfast was perfect and the attendant was there to make sure everything was to our liking. A great place to stay.

Helpful?
Thank Tsparky13
Canton, Ohio
2 reviews
5 of 5 stars Reviewed November 3, 2015 via mobile

What a great stay I had the staff was wonderful and polite and it was very clean housekeepers did a wonderful job with cleanliness very wonderful stay I would recommend this stay for travelers as well as people wanting to just get away

Helpful?
Thank Amber W
Steubenville, Ohio
1 review
4 of 5 stars Reviewed October 20, 2015

Mandy was at the front desk when we came and treated us like family! She was so welcoming and hospitable. We came in between our son's soccer games at a local tournament, not really expecting to have a room available yet, but we took the chance anyway. Mandy tried several things and eventually found us a room that was available... More 

Helpful?
Thank lbrech
Woodside
Level Contributor
1,539 reviews
231 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

The staff was very welcoming and the hotel was very clean and well kept. The rooms were pretty standard for the Fairfield. It is right off 77 and you can hear the road noise if you're sensitive because the windows weren't the best. But it did die down by bedtime. Very cute personal hand written welcome letter.

Helpful?
Thank Bernardo F
Illinois
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 12, 2015

I was looking for a place to stay when my son and I went to visit the Pro Football Hall of Fame that was nearby. I called and Marcie took my reservation and was very helpful when I asked about dining options in the area. When we arrived, it was close to 10:00 pm, there were freshly baked cookies on... More 

Helpful?
Thank C A
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