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The Bertram Inn at Glenmoor

3.5 of 5
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4191 Glenmoor Road N.W., Canton, OH 44718 (Formerly Glenmoor Country Club)
The Bertram Inn at Glenmoor
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Ranked #10 of 17 Hotels in Canton
A recent review
5 of 5 stars reviewed 4 weeks ago
Morgan C Cleveland, Tennessee
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36 reviews from our community

Traveler rating
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    14
    4
    3
    3
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5
11
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

We recently stayed here for Valentine's Day and had a wonderful time! This hotel is unique and I have never stayed anywhere that even compares to the charm and service that is offered here. If you are looking for something different this is defiantly the place. The food, service and spa services were out of this world! We will definitely... More 

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Canton, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I recently stayed at the Bertram Inn to get away from it all and just relax. I am a local and just needed a breather and they are the only hotel in the area with a spa. I booked a massage and a facial and it was the best spa experience I’ve ever had! The staff and service are beyond... More 

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Canton, Ohio
2 reviews
4 of 5 stars Reviewed January 5, 2015

I often take weekend retreats for quiet and relaxation. This is my second time staying at the Bertram Inn. The staff is friendly, the food is great (with generous portions), and the rooms are clean and comfortable. I feel the cost of the room corresponds with the quality of the rooms. While they are not overly flashy; they are large,... More 

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Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear MPAULP1992, Thank you for taking the time to write your review of our property, your comments are very much valued. We are happy that you enjoy your time with us, it is our pleasure to serve you! We look forward to your next visit! Thank you for your continued support. Olivia Lescallett More 

Greensburg, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

I didn't realize that it was located within a gated community. This really took you away from the traffic and noise. Still within 5 mins of the built up area with a mall. The building and grounds were unique and impressive. Having the restaurants/spa/meeting spaces on site was quite convenient and I'll have to come back and play some golf.

Was this review helpful? Yes
Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear JustCallSaul, Thank you for taking the time to share your experience! We are happy that you enjoyed your stay and it was our pleasure to serve you! We look forward to accommodating you the next time you visit Canton. Olivia Lescallett More 

Victoria, Texas, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2014

The country club is classic and pretty. The rooms, however, are very average at best. During our recent trip to Ohio we stayed two nights at a Comfort Suites in Springfield, Ohio and two nights here. The room at the Comfort Suites was vastly superior. The room was elegant but dark. The bed was WAY WAY too soft, almost squishy.... More 

Was this review helpful? Yes 1
Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Philip S, Thank you for taking the time to share your experience at our property. We're sorry your visit with us did not meet your expectations. The maintenance issue with the tub has been addressed and I am happy to report that we have upgraded our WIFI. WIFI was a challenge for us in the past. Olivia Lescallett More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 14, 2014

Don't know what else to say, as soon as we got off elevator at 5:00, smelled like sewer. Came back to room at midnight , still smells like poop, called desk, no response, maintenance off til Monday, pick a comfort inn this place is gross

Was this review helpful? Yes 4
Ohio
Top Contributor
123 reviews 123 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 18, 2014

It's an old seminary building and it and grounds are beautiful. It is the Glenmoor Country Club - so the maps and signs will show that. The building is very impressive. Getting to it is a bit off-putting because you have to go thru the security gate of Glenmoor. Once you are checked in at the hotel, then your room... More 

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Cleveland, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed here for the weekend to celebrate my sisters 40th birthday. The property was beautiful. The development it is in is a gated community and it is surrounded by a golf course. We took advantage of many of the amenities on the property. We spent the day at the pool on Saturday. It has an area for adults only.... More 

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Mason, Ohio
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

Other hotels in the area were more reasonable on rate, but getting a pool for the kids was going to be key for our stay in Canton. They all enjoyed it and being able to have food and beverage served made it even more enjoyable. The service was fantastic! Only drawback was that the fee for using the pool was... More 

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Atlanta
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 29, 2014

I attended a wedding here two weeks ago and stayed on the property. During the reception, I watched as an employee stole money ($100+ cash) out of my purse; several other guests reported money missing as well. Despite calling the police and filing a report, no one on the property did anything about the issue. Upon checkout the next morning,... More 

Was this review helpful? Yes 7
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