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Quality Inn

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1435 S. Carpenter Rd, Brunswick, OH 44212
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1 room 1 guest
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98 Reviews from our TripAdvisor Community

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Traveler rating
    47
    30
    10
    4
    7
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45
17
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (22)
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Elyria, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I myself would like to point out that this hotel is one of the best i have stayed at . the service was great . I WANT TO ACKNOWLEDGE AT LEAST TWO WOMEN THAT WER AT THE FRONT DESK for helping everyway we needed they always had a smile on their faces when guest would arrive no matter how rude... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

I myself would like to point out that this hotel is one of the best i have stayed at . the service was great . I WANT TO ACKNOWLEDGE AT LEAST TWO WOMEN THAT WER AT THE FRONT DESK for helping everyway we needed they always had a smile on their faces when guest would arrive no matter how rude... More 

Philadelphia, Pennsylvania
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This a standard Quality Inn, no special features, just clean and comfortable room with good bed, functioning A/C, free wifi, microwave, and refrigerator. The front-desk staff was friendly and helpful, stayed cheerful and professional despite a computer crash that disabled the check-in process. Overall the motel looks drab inside and out--decor could use updating. The breakfast room has many choices,... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

This a standard Quality Inn, no special features, just clean and comfortable room with good bed, functioning A/C, free wifi, microwave, and refrigerator. The front-desk staff was friendly and helpful, stayed cheerful and professional despite a computer crash that disabled the check-in process. Overall the motel looks drab inside and out--decor could use updating. The breakfast room has many choices,... More 

Peoria, Illinois
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was just your standard hotel room. Nothing fancy but clean. As others have reported, there is no tub, only a shower in the room. One curtain had a small rip in it but that didn't bother us any. (in fact, I doubt my husband even noticed). Breakfast in the morning was your standard buffet.....cereal, bagels, muffins, waffles, eggs,... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

The room was just your standard hotel room. Nothing fancy but clean. As others have reported, there is no tub, only a shower in the room. One curtain had a small rip in it but that didn't bother us any. (in fact, I doubt my husband even noticed). Breakfast in the morning was your standard buffet.....cereal, bagels, muffins, waffles, eggs,... More 

Bloomingdale, Illinois
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 30, 2015

An excellent experience from check-in to check-out. Traveling with two ten-year olds and a four-year old, they had adjoining rooms with two beds in each - perfect for our needs. The only drawback was the rooms did not have bathtubs. We could shower the four-year old, but younger kids could be a problem. Staff was great. Breakfast was typical and... More 

Was this review helpful? Yes 2
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

Chip-Thank you for your recent stay and for taking the time to write us a review to let us know how we are doing. I am so glad that your stay with us was a great one despite having to shower your 4 year old. We look forward to seeing you again the next time you are in town. Anya... More 

Pennsylvania
Level Contributor
272 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed April 30, 2015

Pulling up to the outside of the hotel I was not sure what to expect since there were some weeds in the flower beds, but when we walked in our concerns were put to rest. The hotel has been remodeled and looks great. The price was great, breakfast was standard continental, the employees were friendly, and the room was clean.... More 

Was this review helpful? Yes 1
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

Jonathon--Thank you for your recent stay with us and taking the time to write us a review. I am glad that you were overall satisfied with your stay and we look forward to seeing you again the next time you are in town. Anya B Front Office Manager More 

Aurora, Ohio
Level Contributor
237 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed March 23, 2015

The rooms were clean and the staff was extremely pleasant. My room had a TV, refrigerator, and microwave. It was nice for a basic hotel. I was worried about the fact that this hotel still has smoking rooms; however, I never smelled anything. There were things I missed that I usually have at other hotels. There is no elevator, so... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

The rooms were clean and the staff was extremely pleasant. My room had a TV, refrigerator, and microwave. It was nice for a basic hotel. I was worried about the fact that this hotel still has smoking rooms; however, I never smelled anything. There were things I missed that I usually have at other hotels. There is no elevator, so... More 

1 review
1 of 5 stars Reviewed February 20, 2015

Although the rooms are clean, the staff is extremely rude and condisending to guests. Although the signs for breakfast state it runs til 10am, the desk clerks break it down at 9:30-9:45. When asked if they can turn on the juice machine so a child could get a glass, it was stated that she should have gotten there before 10.... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

KidsMon3, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We... More 

Dayton, Ohio
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 2, 2015

I stayed overnight at Brunswick with 5 friends. We were all satisfied with the rooms, they were clean and the bed was comfortable. The rooms show a good deal of wear, the heater is noisy and the air was very dry (it was below 10 degrees f outside) and the breakfast didn't look very appetizing. There was an extra chair... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

Guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Lakewood, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

Rooms are clean and nice. Staff was friendly. they have free internet and breakfast. its a good place for a night stay. its just off the highway and close to many fast food restaurants, very convenient place

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

Dear Sneh J. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Toledo, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

I just stayed here for a night, and for the price I was very happy with it. My room was cute and well presented, the hotel was easy to find, the staff was friendly and the free breakfast was pretty good for the cost of the stay. The wireless internet was fast enough to stream netflix with no problems and... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn, responded to this review

Katy M, Thank you for your recent review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Thank You. More 

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