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Holiday Inn Express Brookville

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95 Parkview Drive North, Brookville, OH 45309
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Holiday Inn Express Brookville
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74 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

Overall a super nice place. Smoking rooms available and they smell clean and look great. The bed is comfy and sheets and pillows are soft and clean too. Staff is pleasant and helpful. Even the parking lots is spotless! The pool is well kept and the lobby has places to sit and do business and a comfy spot in front... More 

Helpful?
Thank Selkiy
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Thank you for your super nice review! We try to have our whole hotel smell fresh and clean, even our smoking rooms. Some days are easier than others but we are glad you noticed! Thank you! More 

Sandy, Utah
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 24, 2015

Had the entire family there for a family gathering in Brookville last week. Reserved 7 rooms. Rooms were ok, beds comfortable enough, . . . but nothing really extraordinary about the place. Only thing that stood our for me was the extremely slow elevator. Only 3 floors, but the elevator moved at a snails' pace. I'd stay there again, as... More 

Helpful?
Thank 5p0rtyDogs
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Emily is outstanding at what she does and I thank you for mentioning her. She loves to go above and beyond to see what she can do that will make a guests stay as close to extraordinary as possible. Once we receive our upcoming renovation, we are hoping that your family will be back, under happier circumstances, and that you... More 

Downingtown
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 9, 2015

This property is located just off I-70 west of Dayton. It is less crowded and less expensive than establishments closer to the city. It lived up to HIE standards with its large, clean, comfortable room. The extremely comfortable bed featured a pillow top mattress. It has a refrigerator and microwave. Most important, the staff cares. I found metal shavings around... More 

Helpful?
Thank Thomas H
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Thank you, very much, for mentioning Nikki and that she took initiative and corrected the issue you had! I love to hear when employees go out of their way to enhance a guests stay with us. We are glad you chose to stay with us and we are thankful that everything else with your stay was good! Take care and... More 

Cicero, Indiana
2 reviews
4 of 5 stars Reviewed September 23, 2015

the hotel was excellent, front desk, John, was very informative..check in was a breeze,hotel was clean, the only problem I in counter was the treadmill belt was slipping, I inform front desk, breakfast was good,pool is excellant

Helpful?
Thank snable911
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

You are very correct in saying that, "John, was very informative". He is truly an asset to the hotel! We apologize that you experienced an issue with the Treadmill and we thank you for bringing it to the attention of the Front Desk, prior to leaving! We are thankful you took the time to not only bring an issue to... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 19, 2015

Just needed a quick overnight stay on our vacation. Clean, pretty new, large rooms. Breakfast was good. A little pricey for the area. But you do get what you pay for I guess. Right off I-70 so very close and convenient for traveleres.

Helpful?
Thank Anne R
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Thank you for taking your time to review our property and for giving us five stars! We are glad you chose us for you quick stay. We hope your vacation went well and you arrived back at home safely. Should you find yourself in our neck of the woods again, we hope you choose to stay here. Take care and... More 

Level Contributor
109 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed September 11, 2015 via mobile

I'm a platinum member with IHG and have been traveling from various locations but this one is just horrible. Upon my check-in, my original confirmation for a non-smoking King was a smoking King (apparently this happens a lot) and the price increased as well. They also informed me that they charge your card the full amount when you check in... More 

Helpful?
Thank M.Wayne A
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

I am very sorry to hear that your stay at our hotel was unsatisfactory. We do receive reservations, made online, for Smoking rooms that should have been Non-Smoking. When this happens, we make every attempt to change the room type at check-in but your rate should not have gone up! I hope you brought the increase of rate to the... More 

Travelers are raving about these Brookville hotels

1 review
5 of 5 stars Reviewed September 2, 2015 via mobile

This hotel was great. The pool was clean the kids loved it. The front desk staff were all very friendly and very accommodating. Love the fact we can get a pet friendly nice hotel. We walked in our room and I literally said thank goodness we are back to nice rooms. Lots of hotels that are pet friendly (which we... More 

Helpful?
Thank Ashley K
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

We thank you for your amazing review! We make every attempt to give all our guests, two and four legged, a nice place to stay! We are glad you enjoyed our Breakfast and our Pool, too! We look forward to the next Dog Show or your next visit, whichever comes first! More 

Level Contributor
264 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

The hotel is tidy and the staff is friendly. Breakfast is tasty and features a bunch of hot and continental options. Nice bed linens in the rooms. Our shower could have been a bit cleaner (piece of hair and a stain) but it was certainly not dirty.

Helpful?
Thank LW8415
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Thank you for your review of our property! We appreciate feedback and are always thankful when people take the time out of their lives to leave us some. We sincerely appreciate you! More 

VA
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

Arrived at the hotel and was greeted by two cheery ladies. They showed me the room and I took it. The regular rate was high ($131.00), but I had a discount that made it more affordable. The alternative was an unpleasant looking motel within walking distance. The free breakfast was pancakes from an automated pancake maker, cold pre-formed eggs, gravy,... More 

Helpful?
Thank D B
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

Thank you for the positive things you mentioned about our hotel! Our rates are almost always some of the lowest you will find in the Dayton, Ohio / Richmond, Indiana area and while they may seem high at times, they are the most affordable! Thank you also for mentioning Rob's Family Restaurant! They are just one of the 19 restaurants... More 

Pittsburgh, Pennsylvania
Level Contributor
243 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed August 5, 2015

The housekeeping staff appeared to pay little attention to basic details. The carpet in our room, the 2nd floor, as well as the 2nd floor hall outside of the elevator appeared to have not been vacuumed. The bathroom mirror was smudged. The mirror on the wall in front of the desk was dusty. The tissue box had only one tissue... More 

Helpful?
Thank LadyeHawke
BOLOH45309, General Manager at Holiday Inn Express Brookville, responded to this review

We are very sorry that you were disappointed in your stay. We do have a couple new Housekeepers who need additional training. We pride ourselves on our cleanliness and every employee knows that we work hard to keep guests happy. As for the pool, we needed to replace the lighting bracket which was broken over this past weekend. The pool... More 

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