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Hampton Inn Cleveland Airport-Tiedeman Rd

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10305 Cascade Crossings, Brooklyn, OH 44144
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Hampton Inn Cleveland Airport-Tiedeman Rd
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Hampton Inn Cleveland Airport-Tiedeman Rd
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155 reviews from our community

Traveler rating
    76
    42
    26
    5
    6
See reviews for
54
21
14
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (45)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (28)
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Cleveland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I are both Pastors and came to Cleveland to join the Worship Services of Second Missionary Baptist Church. It was a wonderful stay at Hampton Inn. The people are very friendly and welcoming, and they are willing to do everything to accommodate the needs of others. Thank you so much for your continued services to us!

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

New York City, New York
Contributor
17 reviews 17 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I spent one night here after our flight to New York was canceled. The hotel seems to have been recently renovated. We rented a room with two queen-sized beds. The room, although somewhat cramped, was nicely furnished and clean. There was a good-sized small fridge and a microwave in the room. The bathroom was very roomy and... More 

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

lexington, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife & I and another couple spent 3 nights at the Brooklyn. Ohio Hampton Inn about 8-10 miles from downtown Cleveland. It was easy to get to the city. The staff was outstanding in handling requests and giving recommendations for church, restaurants, directions,. etc. Breakfast was available daily & the menu changed daily. It is a well run facility.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Clarksville, VA, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean and warm. Just a few minutes to airport rental return. Food not adjacent but easily nearby....pick up take out on way in instead of going back out. Service was very good. Hilton diamond reviewer, will return.

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn was beautiful. We arrived several hours before the posted check-in time and the hotel manager welcomed us with open arms, a great attitude, and wonderful suggestions for local restaurant's and attractions that greatly enhanced our anniversary weekend. The room was perfect, the complimentary breakfast plentiful, and all staff members encountered greeted us pleasantly. I would highly recommend... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Sylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2015

stay there often and am greeted by name. very clean and updated. good breakfast and hot coffee always available in the lobby. nice fitness facility, although very small. pool is small also but nice. rooms are not as sound proof as i would like. you can hear guests in other rooms talking and the doors slam when guests are coming... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 15, 2015

The staff members working on Valentine's night are absolutely commendable! Alexander at front desk deserves special mention for being a hero and helping me open my hotel room door twice in one day. The second time was a real challenge since the door was deadlocked from the inside. The house keeper on duty was incredibly understanding and came to our... More 

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Houston, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 4, 2015

Stayed here based on ratings and reputation of Hampton Inn. Room was no in good shape for example bathroom tile cracked, wallpaper coming loose, chaulking applied liberally to cover up gaps, tub nozzle loose (nearly pulled out when turning on shower), chair didn't roll, desk light did not work. High speed internet was actually less than 1 MPS so I... More 

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More 

Charleston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 4, 2015

This hotel is not only clean but the staff is excellent. I have never had customer service this good. They went out of their way to help me with directions, places to eat, things to do in the area. Everyone was friendly helpful and made me feel safe and welcome. This is a great place to stay and I plan... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

Louisville, United States
1 review
5 of 5 stars Reviewed January 27, 2015

Everything was neat and clean and the staff was friendly and professional and the breakfast provided was very good, the Lobby was clean and the staff was very eager to help in any way they could. I would highly recommend this Hampton Inn to anyone, anywhere that wants a nice comfortable place to stay and they also provided Pizza, and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris44144, General Manager at Hampton Inn Cleveland Airport-Tiedeman Rd, responded to this review

Thank you for the comments on your most recent stay. I am glad to hear that that you had a great experience with our staff. We strive for outstanding customer service with every stay. We are in the process of finalizing plans to renovate the rooms in the hotel. We hope you will come back soon and experience the new... More 

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