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Americas Best Value Inn - Cleveland Airport

2.0 of 5
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14043 Brookpark Road, Brook Park, OH 44142
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1 room 1 guest
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Americas Best Value Inn - Cleveland Airport
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60 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here because it was close to the office. I rely on wifi for my business. Wifi was not working on my floor. The front desk said it was and was not very friendly or helpful. The hotel itself is very old and looks ran down.

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for leaving a review for America’s Best Value Inn Cleveland Airport. We extend our apologies on the issues you experienced with our Wifi connectivity. As the hotel becomes full with guest some times the speed of the internet may become slower. I am very sorry you felt our front desk was anything but kind to you. It is... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very decent accommodation for the price paid...Breakfast was just ok, Beds were nice and clean...convenient shuttle to the airport...was a bit of wait at the reception...but again to put back to gether, for the price charge you , it was a good place to stay.

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Isabella, Thank you for leaving a positive review for America’s Best Value Inn Cleveland Airport. We are glad that you found our establishment a good value for your money as we strive to give our customers a pleasant experience for a reasonable price. It is good to hear that you found our shuttle service convenient as many of our... More 

Cleveland, Ohio
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I stood there one night: The receptionist was extremly unfriendly, no hello at the entrance and no information about the code for the W-LAN. So I had to go first to the room to find out that I need a code, then I had to go down again to the reception. As I asked the receptionist why she didn´t give... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

On behalf on America’s Best Value Inn, I am sorry you did not enjoy your stay with us. It saddens me to hear you felt the front desk did not greet you properly upon check-in. I have addressed this issue with my staff. Our Wifi passcode information is given upon request to all guests. I hope you will give us... More 

Travelers are raving about these Brook Park hotels

South Carolina
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 22, 2015

If you're looking for fancy lobbies and flat screen TV's this is not for you. HOWEVER,, we had no problems with either the staff or amenities. This is an older hotel and could use updating but that in no way affected our stay. What DID kind of bother us was the hallways still smell of cigarette smoke. The room was... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for leaving a review for our Cleveland Airport property. We are glad to hear you had no problems with our staff or facilities. We would like to apologize for the smoke smell you experienced as this must have been unpleasant for you. We do offer both smoking and non-smoking rooms. We look forward to giving you a good... More 

Oshawa, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 7, 2015

This is a very dated hotel. The plumbing is terrible. It smells like smoke badly in halls. Room was clean enough but really old and tired looking. The continental breakfast consisted of raisin bran. Bagels. Butter. THAT'S IT!! Phone did not work in room. Was not impressed AT ALL. And will definately not return.

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to review America's Best Value Inn Cleveland Airport. It is a pleasure to hear from our customers to know how we can improve. I am very sorry to hear you did not enjoy your stay with us. Our property is indeed an older establishment, but we take the utmost care in keeping it clean... More 

Central Islip, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 5, 2015

Lobby was clean and staff was friendly. The bar was hopping too. We were on the 3rd floor. Room was clean, bed was comfy and the shower was hot and alot of pressure. Parking lot was very well lit. Close to a Subway, gas station and very easy on and off I 480. We visited the Christmas Story House and... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for your positive review of our hotel. We are highly satisfied to hear how you found our hotel clean and inviting and our staff accommodating. We strive to offer friendly service and keep our rooms enjoyable for all. It is good to know you found the easy access to freeway and food a convenience to you. We are... More 

Mumbai
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 5, 2015

Near to gas station, subway. nice owner. hotel needs major renovation. very poor breakfast. Now water. Breakfast room locked. bathroom chocked. asked for cleanup. was asked to get a plunger from reception.

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to write a review of America's Best Value Inn Cleveland Airport. We appreciate your kind words about our staff and location, but are saddened to hear about the other issues your experienced during your stay. Our building is older, but we take extra care to maintain our hotel and guest rooms. We are sorry... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

I've been staying at this hotel for years. if you use a coupon, or get the right discount, you can get this hotel from $36 a night and up. I have not been here in at least a year. Some of the rooms have been upgraded, new beds. The rooms still don't have flat screen tvs in them yet, but... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for the 5 star review of America's Best Value Inn Airport. We are glad you find value in staying with us. We hope to see you soon so we can give you a good experience again! More 

Detroit, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2015

My stay was two nights. The hotel was super easy to find and had plenty of parking. The lobby was kept clean and the receptionist was very welcoming. My first room, 525, was on the fifth floor. The elevator ride and the hallway to the room were both a bit...sketchy. However, the room was clean and perfect for just sleeping.... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Sara, Thank you for taking the time to write a detailed review of our property at America's Best Value Cleveland Airport. We are glad to hear that you found our lobby area as well as guest room 525 clean and inviting. We strive to provide our guests with a relaxing atmosphere as well as a welcoming attitude for all... More 

Mount Hope
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Checked in today and after reading reviews was 50/50. I did not feel the first room was cleaned properly and requested another room. Tamara and Raeshawn were very nice about it and the next room was acceptable. You have to keep in mind it is a place to sleep and you also get to park and have a shuttle to... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Hello, and Thank You for leaving your comments on America's Best Value Inn. We always love hearing from our guests on what they enjoyed or found we could use improvement on. I would first like to apologize for the room that you found was unacceptable. Our house keeping staff work very hard to ensure a clean environent for you to... More 

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