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Americas Best Value Inn - Cleveland Airport

2.0 of 5
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14043 Brookpark Road, Brook Park, OH 44142
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Americas Best Value Inn - Cleveland Airport
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71 Reviews from our TripAdvisor Community

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Delta, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 2, 2016

This hotel met all of our needs, The room was clean and the bed was very comfortable.. This is an older hotel and the bath room shower curtain rod needs a update so that it wont cling to you as you shower..You need to let them know you are doing the park and fly upfront..

Helpful?
Thank lovinglivinglife0712
Uniontown, Ohio
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 22, 2015

The hotel is nothing special, but we spend one night there so we could be near the Airport and not worry about Snow since we had a 5:30 AM Flight. For the cost of one night room we also received 14 Days free Parking and roundtrip transfers to the Airport. When we returned, we called them and were picked up... More 

Helpful?
Thank Ken B
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Ken, Thank you so much for the positive review of our Cleveland Airport property. We are glad to hear you enjoyed the Value of our Park and Fly Package. We know it is important to our guests to provide reliable and fast transportation to and from the Cleveland Airport. We hope to see you again soon and provide you... More 

Warren County, Ohio
1 review
1 of 5 stars Reviewed December 9, 2015

It started when they charged me 20 more than the reservation. They said that I had to pay to leave my car if I was flying which would be great if told before. The woman at the desk had the attitude of oh well, pay it or dont stay. Got in the room and there was coffee spilled over the... More 

Helpful?
Thank Pam W
hotel120, General Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Ms. Valentino, I am sorry that you were not satisfied with your stay at America’s Best Value Cleveland Airport. On our website www.americasbestvalueinn.com there is a separate rate of $75 plus tax for our Park and Fly Package. Unfortunately this special rate is excluded from the Value Club Discount. I am sorry that you misunderstood, or had been misinformed... More 

Travelers are raving about these Brook Park hotels

Toledo, Ohio
Level Contributor
583 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
2 of 5 stars Reviewed November 28, 2015 via mobile

I thought I was in trouble judging by the outside ...the room.was mildly redeeming .. Clean, tiny Lil balcony .. old school tv... I saw 6 cars with there tires slashes.. so be warned this is a shady hotel..

Helpful?
Thank Sonny_circumvehor
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for leaving a review for our Cleveland Airport property. We Value the feedback from all of our guests and safety is our top priority. Thank you for complimenting the cleanliness of the room. Our hotel is an older establishment, but we pride ourselves in maintaining and upgrading the rooms and public areas of the building in order to... More 

Cleveland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015

This hotel is an excellent budget hotel in the Brookpark area close to so many nice restaurants. Stayed here Halloween weekend and had a great time, I'm very big on budget hotels like this because I don't see the need to pay so much for a hotel room. This hotel has all the basics you need and then some. The... More 

Helpful?
Thank Dustin H
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Dustin, Thank you so much for leaving a five star review of America’s Best Value Inn Cleveland Airport. We are glad to have provided you with clean and basic hotel accommodations that met your needs. I would like to apologize for the issues you experienced with our wifi connectivity, as the hotel becomes full with guests this can happen.... More 

1 review
3 of 5 stars Reviewed October 20, 2015

I stayed 2 nights, before and after flying to Phoenix. The room was clean, nothing out of the ordinary. Felt comfortable leaving my car while I was away. Transportation to and from the airport was great. Very little waiting time. Desk clerk and other hotel employees were courteous and friendly.

Helpful?
Thank mimisueErie_PA
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for leaving a review for America’s Best Value Inn Cleveland Airport. We are glad to hear that you had a clean and comfortable stay and transport to and from the Airport. We strive to provide a very fast and reliable parking service along with an inviting room for a good value. We would love to have you back... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed October 19, 2015

I've stated at Americas Best Value Inn - Norfolk, VA what a great place to be, but when I came to Cleveland, OH the place looked ran down and there were to many holes making me feel uncomfortable. SMH

Helpful?
Thank Nikki P
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Nikki, I am sorry to hear that you were not pleased with the appearance of our hotel. Although our building is older, we are constantly renovating and making updates to our rooms, bar and other areas of the hotel. I did bring your comments to the maintenance staff’s attention and we are looking for any repairs that may need... More 

new ken pa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 15, 2015

did a park and fly tor a week. room ok parking was fine got a wake up call as requested quick trip to airport. on return pick up was delayed a bit ( 10 - 15 mins) desk clerk is also shuttle driver which may explain. would use them again.

Helpful?
Thank jeffs254
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for leaving a review of our Park & Fly Package at America’s Best Value Inn Cleveland Airport. We are glad to hear your room and shuttle ride adequately met your needs, as many of our customers enjoy this feature. We would love to have you again and give you reliable and safe accommodations and ride to and from... More 

1 review
1 of 5 stars Reviewed October 5, 2015 via mobile

This place sucked. Front desk area looked nice. That's it. Room smelled like cat piss . My floor smelled like weed and cigarettes. The employees were rude. The ice was on the 5 th floor. By the time I woke up for breakfast there was nothing left. The same breakfast every morning . Not much of an option . I... More 

Helpful?
Thank Alexis P
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Alexis, I am sorry that you described a bad experience at our Cleveland Airport hotel. I was unable to find your name in our reservations data base. If you could please contact me at the hotel and provide the date and name under which you stayed, I would be happy to further look into your complaints because your satisfaction... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 3, 2015 via mobile

The only thing I liked about this place is that it had a bar connected to it. The front desk person was not very welcoming and the parking lot was like a night club with loud music and people partying until the wee hours of the morning. This was the first time I stayed at an Americas Best Value and... More 

Helpful?
Thank George H
hotel120, General Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear George, Thank you for leaving a review for Our Cleveland Airport Property. I am glad to hear you enjoyed the convenience of our in-hotel bar and grill. I am sorry that you did not feel welcomed by our front desk staff, I have addressed this issue internally. It is of utmost importance that we greet our guests warmly. I... More 

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