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Americas Best Value Inn - Cleveland Airport

2.0 of 5
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14043 Brookpark Road, Brook Park, OH 44142
Americas Best Value Inn - Cleveland Airport
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Ranked #3 of 5 Hotels in Brook Park
A recent review
3 of 5 stars reviewed 1 week ago
one_aceracer South Carolina
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cleveland, Ohio
2 of 5 stars Reviewed 2 days ago NEW

I stood there one night: The receptionist was extremly unfriendly, no hello at the entrance and no information about the code for the W-LAN. So I had to go first to the room to find out that I need a code, then I had to go down again to the reception. As I asked the receptionist why she didn´t give... More 

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South Carolina
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

If you're looking for fancy lobbies and flat screen TV's this is not for you. HOWEVER,, we had no problems with either the staff or amenities. This is an older hotel and could use updating but that in no way affected our stay. What DID kind of bother us was the hallways still smell of cigarette smoke. The room was... More 

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Oshawa, Canada
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

This is a very dated hotel. The plumbing is terrible. It smells like smoke badly in halls. Room was clean enough but really old and tired looking. The continental breakfast consisted of raisin bran. Bagels. Butter. THAT'S IT!! Phone did not work in room. Was not impressed AT ALL. And will definately not return.

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to review America's Best Value Inn Cleveland Airport. It is a pleasure to hear from our customers to know how we can improve. I am very sorry to hear you did not enjoy your stay with us. Our property is indeed an older establishment, but we take the utmost care in keeping it clean... More 

Travelers are raving about these Brook Park hotels

Central Islip, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lobby was clean and staff was friendly. The bar was hopping too. We were on the 3rd floor. Room was clean, bed was comfy and the shower was hot and alot of pressure. Parking lot was very well lit. Close to a Subway, gas station and very easy on and off I 480. We visited the Christmas Story House and... More 

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for your positive review of our hotel. We are highly satisfied to hear how you found our hotel clean and inviting and our staff accommodating. We strive to offer friendly service and keep our rooms enjoyable for all. It is good to know you found the easy access to freeway and food a convenience to you. We are... More 

Mumbai
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Near to gas station, subway. nice owner. hotel needs major renovation. very poor breakfast. Now water. Breakfast room locked. bathroom chocked. asked for cleanup. was asked to get a plunger from reception.

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to write a review of America's Best Value Inn Cleveland Airport. We appreciate your kind words about our staff and location, but are saddened to hear about the other issues your experienced during your stay. Our building is older, but we take extra care to maintain our hotel and guest rooms. We are sorry... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

I've been staying at this hotel for years. if you use a coupon, or get the right discount, you can get this hotel from $36 a night and up. I have not been here in at least a year. Some of the rooms have been upgraded, new beds. The rooms still don't have flat screen tvs in them yet, but... More 

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for the 5 star review of America's Best Value Inn Airport. We are glad you find value in staying with us. We hope to see you soon so we can give you a good experience again! More 

Detroit, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2015

My stay was two nights. The hotel was super easy to find and had plenty of parking. The lobby was kept clean and the receptionist was very welcoming. My first room, 525, was on the fifth floor. The elevator ride and the hallway to the room were both a bit...sketchy. However, the room was clean and perfect for just sleeping.... More 

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Sara, Thank you for taking the time to write a detailed review of our property at America's Best Value Cleveland Airport. We are glad to hear that you found our lobby area as well as guest room 525 clean and inviting. We strive to provide our guests with a relaxing atmosphere as well as a welcoming attitude for all... More 

Mount Hope
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Checked in today and after reading reviews was 50/50. I did not feel the first room was cleaned properly and requested another room. Tamara and Raeshawn were very nice about it and the next room was acceptable. You have to keep in mind it is a place to sleep and you also get to park and have a shuttle to... More 

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Hello, and Thank You for leaving your comments on America's Best Value Inn. We always love hearing from our guests on what they enjoyed or found we could use improvement on. I would first like to apologize for the room that you found was unacceptable. Our house keeping staff work very hard to ensure a clean environent for you to... More 

Ontario, Canada
1 review
5 of 5 stars Reviewed May 6, 2015

My boyfriend and I were looking for a cheaper place to stay. This hotel was perfect. It fit in our budget and was comfortable and clean! Don't expect a 4 star hotel but it is clean and good value for the money!

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hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you so much for the positive review of America's Best Value Inn Cleveland Airport. It is a pleasure to hear how you enjoyed a clean and comfortable room at a reasonable price. It is our goal to have every guest feel they have recieved great value from us. We appreciate your support and can't wait to see you again... More 

Cleveland, Ohio
Level Contributor
12 reviews
6 hotel reviews
1 of 5 stars Reviewed May 5, 2015

The only redeeming quality about this property is it's location to Cleveland Hopkins Airport and 480. When you first walk in the hotel, you're hit with the smell of smoke even though there are signs up that say smoke free property. I had to wait 20 minutes before someone was at the front desk to check me in. I made... More 

Was this review helpful? Yes
hotel120, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Ashley, Thank you for leaving your feed back on America's Best Value Inn. We would like to apologize for any inconvenience you experienced during your stay with us, however, you did not mention any of these concerns to front desk when you checked out of our hotel so we could properly look into them. Any issue that may occur during... More 

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