The rooms on the 3rd floor have been redone very well. We flew in at midnight. The hotel is very close to the airport. Less than 5 minutes. The breakfast consists of cerial 2 pastries and a waffle maker. Overall this is a solid BW. more

this hotel surely looks great with it's newly renovated rooms and pleasant staff. the hallways are clean and pool and spa very nice. nice price, close to cleveland and airport. more

typically good best western---clean---very large room more

I was very disappointed in our recent stay at this hotel. The hotel hallway smelled like smoke on the second floor, I found tons of cigarette butts in the stairways. Our mattress in our room needed to be replaced. It felt like sleeping on a board. The room above us decided to party till 2:30 am. And we could hear... more

I booked this hotel based on some of the more positive reviews here, and because of a great price obtained through the BW Best Rate Guarantee, but must say I was disappointed overall. The rooms are merely OK, with all the required amenities present in their most basic form. The hallway on the 2nd floor reeks of smoke, while the... more

What we liked... Very close to the IX Center, Not far from Cleveland attractions, easy on-off access to I-71. What we didn't like... No hot water, key card machine didn't work, not easily handi-cap accessible from parking lot to hotel entrance. When I say no hot water, I don't mean it was lukewarm. It was cold -- -C-O-L-D! They told... more

Free breakfast and comfortable beds in a clean room. Plenty of towels and VERY hot water. Good location but the night staff parks in the handicapped spots even though they aren't supposed to. Had to complain about non-placarded/tagged cars in the disabled spots but they were removed. Breakfast was basic but hey--it was free and it was fresh. Fruit, cereal,... more

I stayed at the Best Western Airport Hotel about a week ago. I was presently surprised when I presented my Best Western Crown Rewards card and was upgraded from a regular room to a suite- with no extra charge. The staff was very warm and friendly, which is always a plus. They really made us feel like valued customers. The... more

I enjoyed my stay at the Best Western. It is a newer hotel, checkin was easy, though on several days I had to have my key card reprogrammed. The room was very nice with a very large counter in the bathroom offering plenty of space. Bedding was basic but comfortable, just nothing fancy. Lots of cable TV channels and wireless... more