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All 5 Brook Park hotels

BEST WESTERN Airport Inn & Suites Cleveland

2.0 of 5 Hotel   |   16501 Snow Rd., Brook Park, OH 44142-2778
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Ranked #1 of 5 hotels in Brook Park
A recent review
4 of 5 stars reviewed 2 days ago
lilgecko Essex, England
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109 people have reviewed this hotel

Traveler rating
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    41
    17
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    11
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27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Essex, England
Top Contributor
75 reviews 75 reviews
58 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I found this hotel to be good value, clean and efficient for a brief stay at cleveland airport. Check it and out was speedy and a shuttle bus to the airport was provided within a few minutes. My room was clean and comfortable. I didn't hear any noise from other guests or traffic. Breakfast was pleasant enough with the usual... More

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4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

This Best Western is a nice place to stay. It is clean and the rooms were very comfortable! Our room had 2 queen sized beds.It was very close to I-71 and the rate we paid was very reasonable and that included breakfast.

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Donna P, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Dear Valued Guest, Thank you for completing our online response regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you like about the hotel and how we can improve you are helping us deliver superior experience in the future with our future valued guests. Thank you... More

Cincinnati, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very Nice stay this trip. Friendly staff and very helpful. The indoor pool was warmer than other indoor pools I've been in. The price was fair and the rooms were clean and updated. I Highly recommend you stay here.

Review collected in partnership with Best Western

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Donna P, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Dear Joe T, Thank you for completing our survey regarding your recent stay with us at our property. We appreciate your feedback and value your business. I'm pleased to hear the indoor pool was warm to your liking and the room was comfortable for you as well. The staff is great and glad they welcomed you to feeling at home.... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to anyone for the value for the quality that you get. The staff is Ohio warm and friendly! The location is great. Beds are very comfy and large compared to NYC. It is very convenient to be picked up from the airport with the courtesy shuttle. Overall, the staff makes the experience wonderful. I will... More

Review collected in partnership with Best Western

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Donna P, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Dear Guest Name, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Sand Springs, OK, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was close to the airport and easy access to the highway to get to downtown. Staff was friendly and courteous. We felt our non-smoking room had been smoked in and the staff immediately addressed our concerns. The cost was very reasonable.

Review collected in partnership with Best Western

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Donna P, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Thank you for your feedback. I am glad we were able to assist you. I do apologize for the issue at hand and glad we were able to help efficiently. Regards, More

Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Seems clean and well managed. Good value. Right off the highway, convenient/accessible to downtown Cleveland, about 8-10 miles away. Did not have breakfast, but remembered it was adequate, though unremarkable in the past.

Review collected in partnership with Best Western

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Donna P, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Thank you for your stay and we appreciate your feedback. I am glad it was to your liking. Please come back and visit with us again. Sincerely, Donna P More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2014

Way over priced for for accommodations that were received. We checked in during a snow storm and this hotel offers no protected overhang to unload your luggage. Parking space is also very limited.Did not find the staff during check in or check out very friendly. Rooms are on the small side and not the cleanest. Breakfast selection limited options with... More

Review collected in partnership with Best Western

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2 reviews
4 of 5 stars Reviewed March 10, 2014 via mobile

We've stayed in this Best Western twice since the end of January while we were in town for competitive cheerleading competitions. It's a good value, breakfast is decent (we've stayed places at a comparable price that offered way more) and is a stones throw away from the highway. There are plenty of food choices nearby. We had several families from... More

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South Portland, Maine, United States
1 review
5 of 5 stars Reviewed February 23, 2014

Due to a weather delay, my flight was cancelled and I had to stay overnight in Cleveland. As I searched online for a hotel to stay at, I wanted one that was close to the airport, had a free shuttle service, and was inexpensive. I was pleasantly surprised to find a Best Western that fit these requirements, as I have... More

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Prattsville, United States
1 review
2 of 5 stars Reviewed February 22, 2014

Staff did not seem very helpful - felt as though I was bothering them. Kept getting kicked off the internet. No towels at the pool and the breakfast was a joke. Items were not replaced - no eggs, watered down juice and only one waffle station for a busy hotel.

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Additional Information about BEST WESTERN Airport Inn & Suites Cleveland

Also Known As:
Best Western Airport Hotel Brook Park
Best Western Airport Inn And Suites
Best Western Airport Hotel
Best Western Brook Park
Brook Park Best Western
Address: 16501 Snow Rd., Brook Park, OH 44142-2778
Phone Number:
Location: United States > Ohio > Brook Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Airport Inn & Suites Cleveland 2*
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