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All 5 Brook Park hotels

Holiday Inn Express Brookpark - Cleveland Airport

2.5 of 5 Motel   |   16330 Snow Rd, Brook Park, OH 44142
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Ranked #1 of 5 hotels in Brook Park
A recent review
4 of 5 stars Reviewed June 27, 2014
Shreyance Mumbai (Bombay), India
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87 people have reviewed this hotel

Traveler rating
    27
    32
    7
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    10
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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There are newer reviews for Holiday Inn Express Brookpark - Cleveland Airport
See the most recent reviews
Mumbai (Bombay), India
Top Contributor
57 reviews 57 reviews
55 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed June 27, 2014

Stayed here for a night on business. It's new, so everything is nice and fresh. Staff is good, amenities are also just right for a business stay and the rooms are appropriately sized. If you are looking for a decent priced airport hotel, your search should end here.

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide excellence in service and quality. We train, empower, and motivate staff to ensure the guest experience exceeds expectations. Please do come back and see us again soon. Thank you again. Management More

Top Contributor
70 reviews 70 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2014

Everything was as I expect it to be at the better Holiday Inn Express locations (Clean, Comfortable, Reasonably priced). The only thing that might have been better is that the cleaning staff was working on our floor at the time we were leaving (around 10:00 AM) and the hallway was so full of their carts that it was difficult to... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We appreciate you giving us feedback on the quality and service we offer. We have addressed the issue and notified staff members to keep public corridors free and clear of guests moving luggage during the morning check out hours. Thanks again for your feedback... More

Berkeley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

I have stayed here about four times now since November 2013 when I had an evening flight arrival or morning departure and did not want to bother my 83 year old mother with a late arrival home or early morning departure. The staff has been fantastic with the shuttle service and easy check in and departure. The room is perfect... More

Was this review helpful? Yes 1
Amit P, General Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear CalBearTravel- Thank you for Staying Smart at the Holiday Inn Express Cleveland Airport. It's service, staff, and quality that make this hotel unique. We believe in exceeding guest expectations the minute you walk into our property. The staff enjoys reading about the impact they have on a guest stay. Thank you for staying with us and please do come... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

Will stay again in the near future. Holiday inn is my family's choice from now on. They used to be run down and I was skeptical at first. But seems everyone I stay in has the amenities I am looking for.

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Exceeding guest expectations is what makes this hotel very unique. The little things matter and we empower our staff to make the right decision to ensure the guest is happy. That means going above and beyond! Thank you for staying with us! Please do come back... More

Nashua, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014

I stay on Feb 13, 14 just one night due to flight cancel. The hotel location was good. free shuttle to and from the airport. I had a long travel from Asia and the room was ready when I went there. Excellence front desk staff. Fast check in and the lady(I think she's a manager) took me (probably I am... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you for staying with us as our staff continues to provide excellence in service and quality to our guests. Please do come back and see us again soon. Management More

pennsylvania
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2014

Very nice hotel. Staff was friendly and helpful. Would stay here again. It was close to interstates and the airport. The hotel was either new or remodeled but everything was in tip top shape. They even had a separate lounge on the third floor. I was upgraded without requesting which was also a plus. Cudos to their manager!

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We recently remodeled the facilities and added a new floor to the property making it a brand new hotel! Thank you for staying with us as our staff continues to provide excellence in service and quality to our guests. Please do come back and see us... More

Richland, Washington
Top Contributor
123 reviews 123 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 2, 2014

Great spot just off I-71 and very close to Cleveland airport. The staff were very warm and friendly on arrival. Very clean place. Rooms are spacious, beds comfortable. Rooms were quiet - very little traffic or airport noise.

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear CougRN- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Location, Staff, and Quality make this hotel very unique around the airport market. We thank you for choosing to stay with us and look forward to seeing you again soon. Management More

Cleveland, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 6, 2014

Holiday Inn Express Brookpark has a good location. Close to CLE airport. They have shuttle running to take you to the airport. The reception clerk was super nice and knowledgeable around the area. Recommended the place to it at the late hour. The breakfast is good. The room is clean. I just stayed a night before flying out in the... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We strive to provide excellence in service and quality. Our staff is fully trained to create that unique guest experience. Thank you again and please do come see us again soon. Management More

Northville, New York
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 5, 2014

This property was the usual that I have come to expect from Holiday Inn Express with one exception. The room was clean and neat. The property is tidy. Breakfast was as usual. I love the cinnamon buns. The exception was the staff. Everyone I met was tremendous! The ladies at the front desk were doing double duty as shuttle van... More

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We strive to provide excellence in service and quality. Our staff is fully trained to create that unique guest experience. Thank you again and please do come see us again soon. Management More

Cincinnati, Ohio
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2014

I really enjoyed my stay there. I was booking the room as we were driving to Cleveland as my daughter was having a baby. When I called to book a room I was offered 2 choices, a room for $99 or a room for $139 which was on the 3rd floor, a newly redone floor. I accepted the room for... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Shirley - As the owner, I read all of our reviews on a daily basis. More importantly, our staff loves reading about the impact they have on the guest experience. I want to thank you for Staying Smart with us. It's excellence in service, quality, and safety that make this hotel unique. Please do come back and see us... More

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Additional Information about Holiday Inn Express Brookpark - Cleveland Airport

Address: 16330 Snow Rd, Brook Park, OH 44142
Phone Number:
Location: United States > Ohio > Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Brookpark - Cleveland Airport 2.5*
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Brookpark/Cleveland Hopkins Airport hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brookpark, OH and Stay Smart at the Holiday Inn Express hotel while attending the following IX Center events: World Alpaca Owners & Breeders Association National Conference June 3-7National Sports Collectors Convention July 29-August 2Cleveland Women's Show September 11-13RV Bargain Expo September 11-13Famous Tri State ExpoSeptember 15-16Ohio Accounting ShowSeptember 23-24Midwest Marketing ShowOctober 7-8Oktoberfest October 23-25Fabulous Food Show November 13-15By Hand Fine Arts Show November 13-15Cleveland Christmas Connections November 20-22 ... more   less 
Number of rooms
67

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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