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Holiday Inn Express Brookpark - Cleveland Airport

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16330 Snow Rd, Brook Park, OH 44142
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1 room 1 adult
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Holiday Inn Express Brookpark - Cleveland Airport
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Brookpark - Cleveland Airport
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Orlando, Florida
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 5, 2015

Pros: Nice linens, great staff, close to airport, great staff, free shuttle. Cons: None that we found. From a room perspective, the hotel is typical Holiday Inn Express - good linens, nice desk area, plenty of outlets and plus, and a mini-refrigerator. Comfortable, spacious, and perfect for a short stay. From a location perspective, it's an airport hotel with a... More 

Helpful?
2 Thank William H
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

San Antonio, TX
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 2, 2015

We wanted a hotel close to the airport for an early flight, and this was perfect! Everything we needed (and would have expected from Holiday Inn Express), breakfast bar, free parking. We had a rental car, otherwise, could have taken the shuttle to the airport. Printed off our boarding passes, and got some fresh fruit from the lobby for a... More 

Helpful?
1 Thank tallred727
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

Fredericksburg, Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 26, 2015

My wife and i stayed at this hotel when we were visiting family on the west side of Cleveland, as well as in the Berea area. We've stayed at other HIE properties and we've always had a good experience. Our room was located on the third floor and it seemed like it was recently renovated since it seemed newer than... More 

Helpful?
3 Thank LGV60
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

Downingtown, Pennsylvania
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 17, 2015

Stayed here on a business trip and my stay was a great one. Nice big, clean room and location was close to the highway. This hotel also has a pool and a gym. Those things make this hotel good, but the staff, in particularly the housekeeping staff and the free breakfast make this hotel great! I’ve never and I do... More 

Helpful?
Thank Prince_Oochie
Amit P, General Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

London, United Kingdom
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 16, 2015

This seemed generally a nice hotel in a pleasant location. The reception on arrival was very friendly and helpful with local information, not a common feature of airport hotels in my experience. The public areas were spacious with nice extras such as fresh fruit and cookies available. The breakfast was good with a nice range of items. There were also... More 

Helpful?
Thank PSKT
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

New York
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 6, 2015

Nice clean hotel. Nice Bed. Great staff when I checked in. Indoor pool was very small but a nice temperature . Very close to airport ( about 5 minutes easy drive) and 15 minutes to Cleveland clinic. There are restaurants close by and a Bob Evans and a Family restaurant right across the street. This hotel also offered a free... More 

Helpful?
Thank Islandgirl134
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Vermont
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

We booked a room with a king bed on the second floor for a long weekend to visit some family. Check in was a breeze and the room was roomy and very clean. All updated amenities and we liked being able to choose if we wanted a firm or soft pillow. The complimentary breakfast was really surprising! There was an... More 

Helpful?
Thank thenewgirlVT
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Wilmette, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

Very family friendly. Clean, fair priced and point priced. Wish they had the waffle machine instead of the paper pancake machine...other than that...it was a very pleasant and would be repeated stay. The front desk staff was great, you could always see someone cleaning something around the hotel. One of the best upkeeping I have seen in any hotel.

Helpful?
Thank adriennehope
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Syracuse, New York
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 15, 2015

Booked hotel as a stopover while traveling. The front desk clerk was very friendly and accommodating. The room was clean and comfortable and included a fridge and microwave. There were free apples and newspapers and the room included a free hot breakfast. There were four of us staying, so for $122 (including tax) we slept and had breakfast. breakfast consisted... More 

Helpful?
Thank coralsgot2go
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 10, 2015

After staying at another holiday inn airport property, that should be ashamed to be called an IHG property, myself and 3 coworkers moved to THIS property on Snow. The staff here are helpful, PLEASANT, the hotel was clean, comfortable and very convenient to airport and restaurants. I would come back here in a blink of an eye. Say hi to... More 

Helpful?
Thank Soo B
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Soo B- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management More 

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