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All 5 Brook Park hotels

Holiday Inn Express Brookpark - Cleveland Airport

2.5 of 5 Motel   |   16330 Snow Rd, Brook Park, OH 44142
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Holiday Inn Express Brookpark - Cleveland Airport
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66%
Ranked #1 of 5 hotels in Brook Park
A recent review
5 of 5 stars reviewed 2 weeks ago
SabBrown50 Huron, Ohio
  • Overview
  • Reviews (81)
  • Photos (34)
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  • Room tips (17)
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81 people have reviewed this hotel

Traveler rating
    25
    28
    7
    11
    10
See reviews for
21
15
7
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Huron, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there recently while commuting to Canton, Ohio. The Staff was very friendly and the rooms were very comfortable and the breakfast bar attendant was very pleasant. Great selection of food. I would highly recommend this hotel if staying in Cleveland. Their proximity to the highway and airport and downtown and shopping and restaurants is perfect. Free airport shuttle... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff provides excellence in service and quality and that’s what makes this hotel unique. The hotel is located in close proximity to the airport and highway which is always a plus for travelers. Thank you for all your kind words about our hotel and staff.... More

Saginaw, Michigan
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in about 3:30 PM and the young lady that checked us in was helpful and friendly. She answered all our questions and gave us good advice for places to eat and for my wife to shop. If you have a room on the upper floors and like to use the stairs, ask to see a chart of the... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. The details matter to us and we want to ensure that the guest is take care of during your entire stay. Thank you for your feedback and our staff really enjoyed reading about the positive experience you had with us. Thank you again for staying with... More

Stony Plain, Canada
Top Contributor
60 reviews 60 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

During our recent stay, the neighbourhood experienced a blackout. This was certainly beyond their control. The staff handled things well with good humour. The desk staff was one of the best I've seen in my travels. The room was what one would expect in a Holiday Inn Express. The only negative I would have is that the breakfast the first... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide the excellence in service and quality to our guests. It is our pleasure to ensure that we exceed guest expectations and that is what makes this hotel very unique. Thank you again for staying with us. We hope to see you... More

laval
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was driving by looking for a place to sleep well I got more the staff is very friendly answer all my question on the area . Room was perfect comfortable the bed perfect for me come morning the breakfast had all I needed and more coffee realy good ;) When Ill go back I will stay there again .

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Agill41- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide excellence in service and quality. The details matter to us and that's what makes this hotel unique. Please do come back and see us again soon. Thank you again. Management More

Mumbai (Bombay), India
Top Contributor
57 reviews 57 reviews
55 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for a night on business. It's new, so everything is nice and fresh. Staff is good, amenities are also just right for a business stay and the rooms are appropriately sized. If you are looking for a decent priced airport hotel, your search should end here.

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide excellence in service and quality. We train, empower, and motivate staff to ensure the guest experience exceeds expectations. Please do come back and see us again soon. Thank you again. Management More

Top Contributor
70 reviews 70 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2014

Everything was as I expect it to be at the better Holiday Inn Express locations (Clean, Comfortable, Reasonably priced). The only thing that might have been better is that the cleaning staff was working on our floor at the time we were leaving (around 10:00 AM) and the hallway was so full of their carts that it was difficult to... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We appreciate you giving us feedback on the quality and service we offer. We have addressed the issue and notified staff members to keep public corridors free and clear of guests moving luggage during the morning check out hours. Thanks again for your feedback... More

Berkeley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

I have stayed here about four times now since November 2013 when I had an evening flight arrival or morning departure and did not want to bother my 83 year old mother with a late arrival home or early morning departure. The staff has been fantastic with the shuttle service and easy check in and departure. The room is perfect... More

Was this review helpful? Yes 1
Amit P, General Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear CalBearTravel- Thank you for Staying Smart at the Holiday Inn Express Cleveland Airport. It's service, staff, and quality that make this hotel unique. We believe in exceeding guest expectations the minute you walk into our property. The staff enjoys reading about the impact they have on a guest stay. Thank you for staying with us and please do come... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

Will stay again in the near future. Holiday inn is my family's choice from now on. They used to be run down and I was skeptical at first. But seems everyone I stay in has the amenities I am looking for.

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Exceeding guest expectations is what makes this hotel very unique. The little things matter and we empower our staff to make the right decision to ensure the guest is happy. That means going above and beyond! Thank you for staying with us! Please do come back... More

Nashua, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014

I stay on Feb 13, 14 just one night due to flight cancel. The hotel location was good. free shuttle to and from the airport. I had a long travel from Asia and the room was ready when I went there. Excellence front desk staff. Fast check in and the lady(I think she's a manager) took me (probably I am... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you for staying with us as our staff continues to provide excellence in service and quality to our guests. Please do come back and see us again soon. Management More

pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2014

Very nice hotel. Staff was friendly and helpful. Would stay here again. It was close to interstates and the airport. The hotel was either new or remodeled but everything was in tip top shape. They even had a separate lounge on the third floor. I was upgraded without requesting which was also a plus. Cudos to their manager!

Was this review helpful? Yes 2
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We recently remodeled the facilities and added a new floor to the property making it a brand new hotel! Thank you for staying with us as our staff continues to provide excellence in service and quality to our guests. Please do come back and see us... More

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Additional Information about Holiday Inn Express Brookpark - Cleveland Airport

Address: 16330 Snow Rd, Brook Park, OH 44142
Phone Number:
Location: United States > Ohio > Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Brookpark - Cleveland Airport 2.5*
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn

34 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Brookpark/Cleveland Hopkins Airport hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brookpark, OH and Stay Smart at the Holiday Inn Express hotel while attending the following IX Center events: World Alpaca Owners & Breeders Association National Conference June 3-7National Sports Collectors Convention July 29-August 2Cleveland Women's Show September 11-13RV Bargain Expo September 11-13Famous Tri State ExpoSeptember 15-16Ohio Accounting ShowSeptember 23-24Midwest Marketing ShowOctober 7-8Oktoberfest October 23-25Fabulous Food Show November 13-15By Hand Fine Arts Show November 13-15Cleveland Christmas Connections November 20-22 ... more   less 
Number of rooms
67

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