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Holiday Inn Express Brookpark - Cleveland Airport

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16330 Snow Rd, Brook Park, OH 44142
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1 room 1 guest
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Holiday Inn Express Brookpark - Cleveland Airport
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fredericksburg, Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and i stayed at this hotel when we were visiting family on the west side of Cleveland, as well as in the Berea area. We've stayed at other HIE properties and we've always had a good experience. Our room was located on the third floor and it seemed like it was recently renovated since it seemed newer than... More 

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Downingtown, Pennsylvania
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a business trip and my stay was a great one. Nice big, clean room and location was close to the highway. This hotel also has a pool and a gym. Those things make this hotel good, but the staff, in particularly the housekeeping staff and the free breakfast make this hotel great! I’ve never and I do... More 

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London, United Kingdom
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This seemed generally a nice hotel in a pleasant location. The reception on arrival was very friendly and helpful with local information, not a common feature of airport hotels in my experience. The public areas were spacious with nice extras such as fresh fruit and cookies available. The breakfast was good with a nice range of items. There were also... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management More 

New York
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel. Nice Bed. Great staff when I checked in. Indoor pool was very small but a nice temperature . Very close to airport ( about 5 minutes easy drive) and 15 minutes to Cleveland clinic. There are restaurants close by and a Bob Evans and a Family restaurant right across the street. This hotel also offered a free... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Vermont
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a room with a king bed on the second floor for a long weekend to visit some family. Check in was a breeze and the room was roomy and very clean. All updated amenities and we liked being able to choose if we wanted a firm or soft pillow. The complimentary breakfast was really surprising! There was an... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Wilmette, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Very family friendly. Clean, fair priced and point priced. Wish they had the waffle machine instead of the paper pancake machine...other than that...it was a very pleasant and would be repeated stay. The front desk staff was great, you could always see someone cleaning something around the hotel. One of the best upkeeping I have seen in any hotel.

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management More 

Syracuse, New York
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 15, 2015

Booked hotel as a stopover while traveling. The front desk clerk was very friendly and accommodating. The room was clean and comfortable and included a fridge and microwave. There were free apples and newspapers and the room included a free hot breakfast. There were four of us staying, so for $122 (including tax) we slept and had breakfast. breakfast consisted... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 10, 2015

After staying at another holiday inn airport property, that should be ashamed to be called an IHG property, myself and 3 coworkers moved to THIS property on Snow. The staff here are helpful, PLEASANT, the hotel was clean, comfortable and very convenient to airport and restaurants. I would come back here in a blink of an eye. Say hi to... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Soo B- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 25, 2015

As priority club members we have stayed at the best and not so best of what holiday inn has to offer. This facility is a gem. Clean, friendly, and that new holiday inn look. Add to that the airport shuttle that provided you access to the rapid transit to downtown, the rock hall, and the science museum, it adds up... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff strives to continue to provide excellence in quality and service. Thank you again and look forward to seeing you again soon. Management- More 

Great Falls, Montana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

My husband and I chose here to stay in our last night in the states before returning to Germany. We wanted a suite and a pool. The room was very nice and clean. The staff was super nice and very kind to us. The General Manager went out of his way to make sure we were taken care of. His... More 

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Crystal A- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff strives to continue to provide excellence in quality and service. Thank you again and look forward to seeing you again soon. Management- More 

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