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All 5 Brook Park hotels

Holiday Inn Express Brookpark - Cleveland Airport

2.5 of 5 Motel   |   16330 Snow Rd, Brook Park, OH 44142
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Holiday Inn Express Brookpark - Cleveland Airport
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63%
Ranked #2 of 5 hotels in Brook Park
A recent review
5 of 5 stars reviewed 2 weeks ago
deWeb Cleveland, Ohio
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71 people have reviewed this hotel

Traveler rating
    18
    26
    6
    11
    10
See reviews for
19
14
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express Brookpark has a good location. Close to CLE airport. They have shuttle running to take you to the airport. The reception clerk was super nice and knowledgeable around the area. Recommended the place to it at the late hour. The breakfast is good. The room is clean. I just stayed a night before flying out in the... More

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Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We strive to provide excellence in service and quality. Our staff is fully trained to create that unique guest experience. Thank you again and please do come see us again soon. Management More

Northville, New York
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property was the usual that I have come to expect from Holiday Inn Express with one exception. The room was clean and neat. The property is tidy. Breakfast was as usual. I love the cinnamon buns. The exception was the staff. Everyone I met was tremendous! The ladies at the front desk were doing double duty as shuttle van... More

Was this review helpful? Yes 1
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We strive to provide excellence in service and quality. Our staff is fully trained to create that unique guest experience. Thank you again and please do come see us again soon. Management More

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014

I really enjoyed my stay there. I was booking the room as we were driving to Cleveland as my daughter was having a baby. When I called to book a room I was offered 2 choices, a room for $99 or a room for $139 which was on the 3rd floor, a newly redone floor. I accepted the room for... More

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Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Shirley - As the owner, I read all of our reviews on a daily basis. More importantly, our staff loves reading about the impact they have on the guest experience. I want to thank you for Staying Smart with us. It's excellence in service, quality, and safety that make this hotel unique. Please do come back and see us... More

Tiffin, OH
1 review
4 of 5 stars Reviewed March 12, 2014 via mobile

My flight was canceled due to weather, and most hotels were booked, but O got lucky that this hotel had a jacuzzi suite available. The shuttle was quick and timely, the room clean and nice, and it's very close to the airport. A nice hotel, and the desk staff was friendly. If they actually had a store where one could... More

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Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We take cleanliness, safety, and service very seriously at our hotel. Proximity to the highway and airport make this property a great place to stay! As always, we strive to provide excellence in quality and service to all of our guests. That is what makes this... More

A TripAdvisor Member
5 of 5 stars Reviewed March 12, 2014

To get a 5 star rating from me is rare but this gem of a hotel deserves the praise. Started from calling the hotel and speaking with Sandy who accommodated my requests. Then the arrival and meeting Jasmine was a continuation of a great experience. The team is outstanding and rooms comfortable. A hearty Thank you for making me feel... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for your kind words on our staff. We strive to provide excellence in quality and service to all of our guests. That is what makes this hotel unique everyday. Thank you again and please do come back and see us again soon.... More

Newport News, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

Great location: 5 minutes from the airport, 15 from all points downtown. Rooms had everything we require: very clean with free WiFi, refrigerator, and a comfortable bed. Complimentary breakfast was very good. Parking was free. I would stay at this location if we return to the Cleveland area.

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear clifnet- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide excellence in service and quality. Taking care of the guest needs and exceeding expectations are what make this hotel unique. Please do come back and see us again soon. Thank you again. Management More

San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 2, 2014

Our flight was delayed into CLE so we had to find a place to stay upon our arrival at 1:00 AM. The front desk staff was very helpful and picked us up at the airport very fast. The hotel room was OK, however the carpet was worn and there was a window that looked into the bathroom. That was just... More

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Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Conley1234- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We take your feedback very seriously and are currently addressing the room situations. Thank you again for staying with us. We hope your next experience staying with us will be "excellent". Management. More

Albany, New York
2 reviews
4 of 5 stars Reviewed February 25, 2014

Thank you to the Holiday Inn Express for going above and beyond to take good care of me! I was at a neighboring hotel, which I felt was not safe. Sandy (at the front desk) came to pick me up immediately and checked me in. Early the following morning, when my cab didn't come, the morning front desk person (David?)... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Our staff strives to provide excellence in service and quality to exceed guest expectations everyday. This is what makes our hotel unique. Thank you for your positive feedback. Please do come back and see us again soon. Management More

Canton
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 21, 2014 via mobile

We stay at Holday Inn Express properties quite frequently, and weren't quite sure what to expect with this one, given it's location. We were very pleasantly surprised. It looks to have been recently remodeled, and has a modern feel to it. The location isn't great unless your goal is to be close to the airport or IX center, which is... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for staying smart at the Holiday Inn Express Cleveland Airport. Our staff strives to provide excellence in service and quality to our guests. The recent renovation has had a positive impact to the guest experience. Thank you for your positive feedback. Please do come back and see us again soon. Management More

1 review
5 of 5 stars Reviewed February 14, 2014 via mobile

I was surprised that it was quite new or had recently been remodeled. Staff was pleasant and helpful. I would definitely stay there again. The breakfast was typical HI Express, but not bad. The shuttle service was nice and close to CLE airport.

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Guest- Thank you for staying smart at the Holiday Inn Express Cleveland Airport. Our staff strives to provide excellence in service and quality to our guests. Thank you and please do come back and see us again soon. Management More

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Additional Information about Holiday Inn Express Brookpark - Cleveland Airport

Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Express Brookpark - Cleveland Airport Hotel
Holiday Inn Brook Park
Brook Park Holiday Inn
Holiday Inn Express Brookpark
Address: 16330 Snow Rd, Brook Park, OH 44142
Phone Number:
Location: United States > Ohio > Brook Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Brookpark - Cleveland Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Brookpark/Cleveland Hopkins Airport hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brookpark, OH and Stay Smart at the Holiday Inn Express hotel while attending the following IX Center events: World Alpaca Owners & Breeders Association National Conference June 3-7National Sports Collectors Convention July 29-August 2Cleveland Women's Show September 11-13RV Bargain Expo September 11-13Famous Tri State ExpoSeptember 15-16Ohio Accounting ShowSeptember 23-24Midwest Marketing ShowOctober 7-8Oktoberfest October 23-25Fabulous Food Show November 13-15By Hand Fine Arts Show November 13-15Cleveland Christmas Connections November 20-22 ... more   less 
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