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All 5 Brook Park hotels

Holiday Inn Express Brookpark - Cleveland Airport

2.5 of 5 Motel   |   16330 Snow Rd, Brook Park, OH 44142
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Ranked #1 of 5 Hotels in Brook Park
A recent review
4 of 5 stars reviewed yesterday
MSP-Mike MSP
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91 reviews from our community

Traveler rating
    27
    34
    8
    11
    11
See reviews for
22
17
9
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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MSP
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night on business. Room was very nice, new, clean. Had a business suite near the business lounge which was nice. Staff was very nice, had pizza and cookies at check in which was a nice treat. Next door to Bob Evans. Close to airport.

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Honolulu, Hawaii
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here at HIE Cleveland Airport during a recent trip. They accommodated my early check in. The room was on the small side, but it had the king bed, microwave oven, refrigerator that I wanted. I had leftovers, so I didn't try the complimentary hot breakfast. I exercised a bit by walking a three mile course. Enjoyable stay, and one... More

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Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear HaveRiceWillTravel- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. As a Senior Contributor for Trip Advisor, we thank you for your kind words. We strive to provide excellence in quality and service and that's what makes this hotel unique. Thank you again for staying with us and hope to see you back again... More

Allentown, Pennsylvania
Contributor
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip. Very convenient to the airport and car rental return. I had a king bed on the third floor. The hotel appeared to be recently renovated. it was very clean and the staff was very polite and helpful. Complimentary breakfast was very good and the y even had pizza when I checked in. The... More

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Amit P, General Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear ck47638- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the wonderful feedback provided during your stay. We are always looking for ways to accommodate the guest needs and our staff continues to provide that excellence in service. Thank you again and hope to you see you back again soon.... More

Clarion, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This has always been our Go To PARK & FLY Hotel for the night before and sometimes the night after flights from the Cleveland Airport. Upon arrival, we scheduled our shuttle ride to the airport and provided our return day and time. When we got into our room, there was a distinct musty smell, but we didn't make a huge... More

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Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Clarion98- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We would like to apologize for the inconvenience you experienced at our hotel. We take matters like this very seriously and have taken the necessary actions so that it will not happen in the future. We value our our guests and the experience you... More

Canton, Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here to be near the airport for an early morning flight. The room was very nice as was the lobby area. I booked it under my rewards points. Warning, you can't use the stay,park,fly option with rewards points! It is just down the street from the park and fly's. hotel shuttle available. They were in the middle of... More

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Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Shelbygirl07- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We are so delighted that you enjoyed your stay with us. Our staff strives to provide excellence in service and our management continues to improve the quality standards of our hotel facilities and guest rooms. Thanks again for staying with us. Hope you see... More

Laurel, Maryland
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2014

We found ourselves driving to Cleveland for an immediate family members funeral. We both read the reviews of this location on TA and decided to give it a try. We were fortunate enough to snag the last room with a King bed. We both enjoyed the cleanliness of the parking lot, lobby and room. We stayed three nights. The breakfast... More

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Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Dear Mary K - Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We are so delighted you enjoyed your stay for the unfortunate reasons. I want to apologize for the rudeness you experienced with one of our staff members. We can assure you that it will not happen again. The guest comes first at... More

Altoona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

Hotel was clean & conveniently located to our destination (the Rock & Roll Hall of Fame). The indoor pool, although not as big as expected, definitely kept our kids entertained the night we stayed. Great continental breakfast with lots of options. We paid a few dollars more for an "executive" room with two queen beds on the third floor. Definitely... More

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Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We love it when families come stay at our hotel. We are a family-friendly hotel and we always enjoy seeing folks visiting the area. Thank you for the great feedback as our staff loves reading about the impact they have to the guest experience. Thank you... More

Davis, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

Having just flown in from Europe and a stay at some much fancier hotels, I was not really expecting much, but the staff did a great job of making me feel welcome. All the amenities worked and they even had a coin-op laundry facility. The restaurant was pleasant, with a very friendly staff, and the food was reasonably priced and... More

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Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Our staff continues to provide excellence in service and quality. Exceeding expectations for our guests are what make this hotel unique. The guest experience is everything and that truly makes this hotel special. Thank you for staying with us. We hope to see you back again... More

Baldwin, Maryland
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

An older, three story facility which looks as though it's in a constant state of renovation, the hotel is very conveniently located to the Cleveland Airport, approximately a five minute drive from the car rental lot, located in both a commercial & residential area. Next door to a Bob Evans restaurant with another family restaurant, Dunkin Donuts and shopping center... More

Was this review helpful? Yes
Amit P, Owner at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. We want to be sure we accommodate the guest needs and exceed expectations. Our staff continues to provide excellence in service and quality. Look forward to seeing you again soon. Thank you again for your positive feedback. Management More

Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2014

I enjoyed my stay. Check-in was efficient and processed by a pleasant staff member. The building's exterior and the lobby were clean and well maintained. The hallway to my second floor room was well-lit, clean, and in good repair. The room was of good size, clean, and well-equipped with a small refrigerator, microwave, 40+ inch LED TV, and large slide-out... More

Was this review helpful? Yes
Amit P, Manager at Holiday Inn Express Brookpark - Cleveland Airport, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We appreciate your positive feedback as our staff continues to provide excellence in service and quality. Please do come back and see us again soon. Thanks! Management More

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Additional Information about Holiday Inn Express Brookpark - Cleveland Airport

Address: 16330 Snow Rd, Brook Park, OH 44142
Phone Number:
Location: United States > Ohio > Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Brookpark - Cleveland Airport 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn

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