We stayed at this hotel August 1 & 2 and we could not be more happy with this Holiday Inn. Staff very friendly, rooms very clean, great shower and bathroom. Breakfast was a hot and cold breakfast, as staff person for the breakfast very friendly. more

We were sidelined to Cleveland on our way home to SC from Australia-- we got rerouted to the airport overnight unexpectedly. We were exhausted and just wanted a clean room to sleep in. We did indeed get that, and more. Every staff member that we came in contact with was friendly and genuinely interested in providing the best service that... more

I would definately stay here again. I stayed 2 nights. The location is approximately 4 miles from the rental car area (which is not directly at the Cleveland airport) and an easy find off of I-71. There is a Bob Evans across one street and a Goody's Family Restaurant across another street. A couple blocks away is a Dunkin' Donuts... more

We needed a place to stay near Parma when my aunt died and I'm one of the most pickiest people out there when it comes to hotels. I’m a clean freak and cleanliness is a HUGE factor when choosing a hotel. I don’t write many reviews and a hotel has to make a big impression on me to write up... more

This is not one of the newer construction Holiday Inn Expresses, but rather an older, remodeled motel. The rooms are very musty, the windows don't open, and the furniture is uncomfortable. Worse is the poor customer service. When we informed the front desk that we had no hot water in the shower, she replied "Really? All the other rooms have... more

I recently stayed two nights at the Holiday Inn Express in Brookpark, OH with my wife, five-year-old daughter, and one-year-old son. Overall, we enjoyed our stay at the hotel. It's location is very convenient to I-71, the Cleveland airport, a few family friendly restaurants, and various Cleveland attractions. We stayed during the July 4th weekend and the hotel was sparsely... more

This was our second stay at this hotel. All in all a good experience. The beds were amazingly comfortable, and had good quality bedding. Breakfast was good and plentify, with a rotation of hot items. The staff was pleasant, especially the breakfast clerk. Rooms were well-maintained and clean. Wireless service worked fine. No problems with noise or heating/cooling system. The... more

I stay at this hotel quite frequently for business, almost every week. It's located within 15 minutes of the airport, 10 minutes from the turnpike (Rt. 80), 5 minutes from both Rt. 71 and Rt. 480 and only 15 to 20 minutes from downtown Cleveland. The hotel staff always treats me with respect. I frequently get upgrades due to my... more

We stayed in a King Jacuzzi suite. It was simply wonderful. Everything was clean. The room was large, with plenty of extras. We went to the Cleveland Browns game that day, and took public transportation to the downtown stadium, which was so close to this hotel. The downtown hotels were pricey and we got all the amenities we wanted for... more