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Comfort Inn

2.0 of 5
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117 Commerce Lane, Bluffton, OH 45817
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Comfort Inn
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Ranked #1 of 1 Hotels in Bluffton
A recent review
5 of 5 stars Reviewed April 26, 2015
Janell M Martinsburg, Pennsylvania
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47 Reviews from our TripAdvisor Community

Traveler rating
    29
    7
    7
    2
    2
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19
10
Solo
0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We came with a baseball team for boys that are all 9-10 years old. When we first arrived there was a note on the front door saying the pool was down for maintenance. That was of course horrible since we have 10 rambunctious 10 year old, along with all of their siblings and parents. I asked why they would not... More 

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Martinsburg, Pennsylvania
Top Contributor
120 reviews 120 reviews
95 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 26, 2015

My room was very clean and well appointed with all the usual amenities you would find in this chain, The staff was pleasant. Breakfast was plentiful and good. Didn't use the pool but looked inviting. This motel sets back off the road so the noise level is "nothing". Didn't venture out into town but I'm sure being a college town... More 

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Lake Placid, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 13, 2015

I've stayed here twice--it is in the same town my parents live. It is very clean and children friendly. I stayed in an adjoining room with my grandchildren. The staff goes out of their way to please you. Breakfast is wonderful. I definitely will stay here again!

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Cedar Lake, IN
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed at this Hotel due to it being so close to Bluffton University. Our son was attending the University for a college visit and we wanted to see what this facility was like. We were not disappointed. Extremely clean room very comfortable beds and pleasant people working at this facility. We did not use the pool this time but... More 

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Georgian Bay, Canada
Senior Contributor
42 reviews 42 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 21, 2014

Staff was good, friendly and prompt and the oom was clean and neat, but the internet was iffie and TV cable/HBO was intermittent, lost HBO in middle of show and could not gt it back, wasn't automatic, had to call front desk to have it turned on! Breakfast scrambled eggs were horrible, dry, powdery, sausage links were dry and uneatable.... More 

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Garland, Texas
Top Contributor
332 reviews 332 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 7, 2014

WOW!! Best Hotel in the LIMA Findlay Ohio area! Worth the drive to stay here!! Better Rates and cleaner rooms! Internet was Great! Lot's of T.V. Channels! Nice rooms ! Excellent place to stay! Also Elaina was super! She knew the area very well! And all her suggestions were awesome!

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Indianapolis, Indiana
1 review
2 of 5 stars Reviewed September 13, 2014

Pillows too small. Cleaning staff forgot to clean the room one night. I called front desk to let them know. Ironically, the next day I did not hear my alarm only to find out that the radio was switched to AM and the volume turned down. Not sure if the cleaning lady was vindictive, but I found that rather ironic.... More 

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Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 27, 2014

Room was nice but the eggs at breakfast looked like vomit and was inedible other than that it was a nice place for the price. They need to figure out how to cook the powdered eggs Cuz I'm pretty sure they are not suppose to look like grits or be runny like vomit. But I would stay again as that... More 

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Kingston, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2014

We always stay in this property whenever we travel in this area from Canada. Excellent services and very clean rooms. Staff is very friendly, professional and helpful, alwat s feel like home..... Location is very conveinint if travelining on I-75.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2014

Stayed July 1 on recommendation from a family member. We won't stay here again. The place has potential, but poor attention to detail gives it a thumbs down. Next time we will stick with Hampton Inn or Holiday Inn Express, the names we trust. Better management, employee training, and attention to detail should not allow these annoying things to deter... More 

Was this review helpful? Yes 1
atwanta15, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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