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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)

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GreenLeadersSilver level
3.0 of 5
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4554 Lake Forest Drive, Blue Ash, OH 45242
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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)
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570 Reviews from our TripAdvisor Community

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Brooklyn, New York, United States
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The room is dark, the elevators are very slow and one is usually broken. The place seems like it needs renovating to me. Ice machine on some floors. Coffee machine in room is ok, but nothing seems friendly. Location was fine (Blue Ash is a better neighborhood). If you're visiting Proctor & Gamble or Kroger, mention it while booking for... More 

Helpful?
Thank Brian G
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the past few years I've regularly stayed at this hotel when traveling for business to this area. The staff is always happy and quick to respond positively to any request. Extremely friendly and conversational. Andy working in the bar area in the evenings is ever smiling and fun to talk with. The full breakfast buffet and made-to-order option included... More 

Helpful?
4 Thank Renee R
Paris, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I saw the note on the web page when I booked that a renovation was in progress and the pool was closed. We were only staying one night, a Saturday, and I was not concerned about any possible inconvenience. My tip that something much larger than I expected was going on was the multiple emails I received within 36 hours... More 

Helpful?
Thank CruisinCats
Tampa, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The guest rooms are very comfortable & spacious and include a fridge and microwave too. The staff is extremely friendly and accommodating. The free breakfast is wonderful with lots of hot/fresh choices. The managers reception runs for a couple of hours every night & includes free drinks and snacks too. I will stay here every time I visit. This place... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cynthia M
Southfield, Michigan
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In an effort to locate last minute accommodations, we selected Embassy Suites. While the hotel is currently under renovation, the room that we stayed in was already modernized. In addition to being modern, the beds were extremely comfortable! The staff was very friendly and attentive during check in and at the free breakfast bar. The young lady that checked us... More 

Helpful?
Thank FMallory
Atlanta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is under renovation and the staff is very polite and helpful. Should be great when completed.Rooms that are renovated look nice but simple. Will come back again after renovation is completed.

Helpful?
Thank jwineray
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for taking the time to express your thoughts on your recent stay with us. We understand the inconveniences that our upgrading can have on your stay. Thank you for recognizing the newly updated rooms and the common theme amongst most of our reviews about the staff here at the Embassy Suites. There are equally as excited about the... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was under going a remodel. Guest room was already remodeled and was very nice for business travelers. Hotel staff provided GREAT Guest Service! Breakfast Buffet was Great. Dinner the first night of stay was fair at best.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 437troyh
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016

I had an amazing experience at this hotel. The staff was the friendliest of any hotel I have ever been to. The suites were very nice and very clean. I love the Manager's Hour with the open bar...they even let you take your drink to dinner if you are eating in the hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank 533mackenziec
Prospect Heights, United States
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 3, 2016

I have stayed at this hotel several times and was surprised at the low rate. The hotel is under a huge renovation, which is probably the reason for the rate. the room was recently upgraded. The restaurant breakfast is also very good. The only negative is the entire pool\central area is under construction. As I was there on business, I... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Don F
Richmond Heights, Ohio
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 15, 2015

If you read the reviews you know this hotel needed a renovation. BUT, be warned they are doing it around you. The web site says they are working from 0900-1800 but that is not the case. They were working last night on the outside at 9PM. The lobby is moved, most of the first floor is closed, dust is awful.... More 

Helpful?
Thank Barbara F
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for taking the time to publish your experience during your time in Blue Ash. Although there is no 'good time' to renovate we sincerely apologize for the disruption you encountered. On a positive note, I would like to express that all of the fish and turtles have found similar homes in the area. The koi were relocated to... More 

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