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Embassy Suites Cincinnati - Northeast (Blue Ash)

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4554 Lake Forest Drive, Blue Ash, OH 45242
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Embassy Suites Cincinnati - Northeast (Blue Ash)
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Embassy Suites Cincinnati - Northeast (Blue Ash)
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455 reviews from our community

Traveler rating
    173
    126
    94
    45
    17
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158
61
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167
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were in town for a girls basketball tournament. Hotel was the perfect home away from home. Clean, and beautiful! Especially loved the managers reception in the lobby. Would stay here again for sure!!

Review collected in partnership with Embassy Suites Hotels

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Auckland, New Zealand
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The real highlight here is the service and the amenities. The staff were incredibly friendly and made my 2 week stay a comfortable one. The food from the restaurant is great and the room service is well priced and tasty. The breakfast buffet is pretty good but a word of caution to get in early on the weekend to avoid... More 

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New Orleans, Louisiana
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I feel a little bad writing this review because the staff was excellent. Thier management needs to bring the hotel up to the quality of the staff. First the pro's: Quiet rooms - there was a crying baby in the next room and I could barely hear him through the wall. Kitchy Decor - The lobby is straight out of... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

The Cincinnati Embassy Suites Blue Ash was the worst Embassy Suites I've ever stayed in. Normally I have had excellent experiences at these hotels, but the hotel in Blue Ash (within Cincinnati area) was an exception. The hotel interior is terribly dated and comes right out of the 70's and 80's with overabundance of earth tones, tacky lights on the... More 

Review collected in partnership with Embassy Suites Hotels

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Canonsburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

While visiting the hotel, another guest was not supervising their children at the pool. I contacted the security guard at the door to the pool, and although they radioed the front desk, nothing was done. I then approached the front desk to ask that the children be removed from the pool. The manager did not come to take care of... More 

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Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had the honor of being a guest for the weekend, at the Elks convention, I have never been to involved in such a special event. All the activities, and the events that were presented, was with class and style. The Embassy really rolled out the red carpet for the Elks. Everything was perfect, from the my arrival to my... More 

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Indianapolis, IN
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here one night otw to Great Wolf Lodge. Embassy Suites is worth the extra money for me. The breakfast buffet while not great is far better than any other free hotel breakfast. The room was clean with a comfy bed. Pool and hot tub area also nice and clean. The pool was very warm also. The cheap hotels always... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Like other reviews said the hotel itself was nice but the guests are questionable. You will NOT get a good nights sleep. I'm writing this review at 3am because there is a group of very loud and very drunk people roaming the halls. For some reason the sales staff decided the banquet room in the middle of the 2nd floor... More 

Was this review helpful? Yes 2
Peter M, General Manager at Embassy Suites Cincinnati - Northeast (Blue Ash), responded to this review

Although it appears you had some challenges during your stay, we do appreciate your comments in order to make our operations better for all guests at the hotel. I will personally meet with all the management staff to discuss issues you laid out dealing with staff at the property. As for the conduct of our other guests, please know we... More 

Brecksville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

All night partying and noise by neighbors in an over stuffed room. Where was the monitoring or staff? Sleeping I am sure ... just wish I could have :( This is the second time where guests have spoiled this otherwise nice hotel... avoid weekends here.

Review collected in partnership with Embassy Suites Hotels

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Peter M, Manager at Embassy Suites Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for your recent post. Please be assured that our staff is constantly and consistently reviewing their training on how to deal with the different guests we have here at the Embassy Suites. This is an ever changing task that we start fresh with every morning. There are times that we, 'take our eye off the ball' and we... More 

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms desperately need remodeling and the noise level between rooms could be less. The complimentary breakfast could be fresher. The staff is helpful, the beds are comfortable and it is a good place to stay.

Review collected in partnership with Embassy Suites Hotels

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Peter M, General Manager at Embassy Suites Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for taking the time to write a Trip Advisor review. We appreciate your comments and are excited about our upcoming renovation to the hotel. This should begin within a few weeks and there isn't an area of the hotel that won't be touched by the renovation. We hope to see you again in the near future and can't... More 

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