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Courtyard by Marriott Cincinnati Blue Ash

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4625 Lake Forest Dr., Blue Ash, OH 45242
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Courtyard by Marriott Cincinnati Blue Ash
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Courtyard by Marriott Cincinnati Blue Ash
Courtyard by Marriott Cincinnati Blue Ash
Courtyard by Marriott Cincinnati Blue Ash
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122 reviews from our community

Traveler rating
    45
    51
    18
    5
    3
See reviews for
40
15
5
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (122)
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Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

My daughter came to visit me from Florida and I had taken her out on the town in Cincinnati got a room using my platinum points wel stayed at a courtyard instead of our usual Residence Inn this hotel not only doesn't offer breakfast it was obviously a very old renovated (in my opinion) hotel the ceilings in our rom... More 

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rick k, Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review

Dear Cincygirl, We are sorry to hear your experience at our hotel did not meet your expectations, as we strive to provide excellent service and accommodations to all our guests. We will investigate thoroughly the issues you reported so we can take steps to prevent them from happening in the future. Our hotel was completely renovated in 2013, and we... More 

Blue Ash, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

I was sleeping soundly when around midnight, I was awoken to girls screaming running up and down the hallway. I called the front desk and they said they would send someone up. I had to call a second time to complain and was told, we had someone up there and it wasn't too bad. It is now 1:18 in the... More 

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rick k, Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review

Dear MFantasia, Please accept our sincere apologies for the disturbances that kept you awake the other night, and for our inability to properly handle the situation to your satisfaction. We will use this as an opportunity to provide further training and address our procedures for noise complaints from other guests. We really hope you will return as our guest in... More 

Canmer
Top Contributor
97 reviews 97 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

i believe that this stay would be our first time at a courtyard Marriott. I will have to say that I am well please with accommodations. Ease of access to the property. Rooms very clean and for the most part, quite, unless a Ky and a Notre Dame game is on, and then it was a muffle at that every... More 

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Chester, VA
Top Contributor
88 reviews 88 reviews
83 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed her for two nights and were pleased with our choice. The lobby is new and inviting. The room was very clean and modern although a bit on the small side. It was fine for 2 people, I but don't think that it would be comfortable for more. We had very loud neighbors staying across the hall and could... More 

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Greater Cincinnati
Top Contributor
53 reviews 53 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed here for about 2 weeks during a relocation for work. Staff was super friendly. Parking was safe, secure and right by the room (could check on my car from my hotel room). Rooms were extremely clean, spacious and conducive to working. Breakfast (included in my rate) was excellent and offered conveniently "to go". Self-serve laundry facilities were affordable and... More 

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Youngstown Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2015

We journey to Cincinnati twice a year to meet up with friends from Nashville, TN. The Residence Inn offers spacious rooms, separate bedrooms and baths. A cheery fireplace is available and a reasonably well appointed kitchen if you need one. ] The best part of the Residence Inn is the gracious staff. We have always found the breakfast, prepared by... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2015

Great hotel, the lobby has a clean fresh appearance, the room was spacious and clean and the front desk representative was cordial but not overly friendly. The first impression was very nice and the stay was enjoyable. The next morning I looked out of the window and there on the balcony of my "non-smoking" room were cigarette butts and a... More 

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rick k, General Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review

Dear Janice, Thank you for your feedback regarding the Courtyard by Marriott Blue Ash. Cleanliness is a very important topic for our property. I have shared this important information with my housekeeping lead and will ensure that all balconies are checked for trash and cigarette butts. Please keep us in mind when traveling to the Cincinnati area. I would love... More 

Englishtown, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2015

Was not sure if I was going to like this property based on some of the reviews that I read online. Have to say I have been pleasantly surprised from the minute I checked in to now about how great everything has been. Check in - Smooth and Kat (i think that was her name) at the front desk, recognized... More 

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Cincinnati
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 2, 2015

I will keep giving this establishment rave reviews as each time has been above my expectations. This has been my go to get away hotel when I just want to unwind. From the front desk staff Rachel, who provided me with a complimentary upgrade, to Chris in the Bistro, the staff was always exceptional and always remembers me and treats... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great check in, accommodating request for larger room than original planned. Receptionist from Carolina's was a gem! She even passed along her condolences when she found out we were in town for funeral. Free bottles of water upon check in. Room quiet. Incredibly dark for sleeping and clean. Great value!

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