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Crowne Plaza Hotel Cincinnati Blue Ash

3.5 of 5 5901 Pfeiffer Rd, Blue Ash, OH 45242
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Crowne Plaza Hotel Cincinnati Blue Ash
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Crowne Plaza Hotel Cincinnati Blue Ash
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179 reviews from our community

Traveler rating
    49
    57
    39
    21
    13
See reviews for
47
34
17
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Blue Ash, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

Their own tech agree their internet is terrible. I used my own ATT wireless hub the whole time. Their Scanner and PC kept showing my two pages were saved to my usb stick (which I use with other computers regularly) but three time they would not be there when I went to my laptop. Again, as with the internet, I... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rabo K: Thank you for taking the time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. Our business center is managed by an outside third party vendor that has been selected by Intercontinental Hotels Group and is required to be used by all Crowne Plazas in the U.S. I am surprised to hear that... More 

Fairfield, Ohio
Top Contributor
59 reviews 59 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 25, 2015

Having requested in my reservation that we not be assigned a room adjacent to an elevator or stairwell, I was displeased to find we shared a common wall with 2 elevators, and had the ice machine and vending area to the opposite side of our door. This was corrected quickly, but set an unpleasant tone. Our reassigned room, while meeting... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear tominfairfield: Please accept my apologizes that we did not get your room request correct the first time. I was pleased to hear that the rest of your stay was comfortable. Please try us again when the need arises. Best regards - Danny Hill, General Manager More 

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed on the New Year's Eve Special. You received a room, buffet dinner, open bar all night, dj and buffet breakfast the next day. This was a wonderful deal. We stayed with another couple and had a great time. Would recommend to everyone.

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Joy N, We were pleased to hear that our event for New Year's Eve was to your liking. This is the first year that we tried using a DJ instead of live entertainment. Sounds like it was a good decision. We hope to see you again next year and thanks for choosing the Crowne Plaza. Danny Hill - General... More 

Cincinnati
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed December 16, 2014

I am a gold elite member and I am appalled at the way at the way the front desk manager treated me. My dining experience was awful,..I ordered a burger sent it back TWICE. It still was not cooked to order which was medium. After the third time of sending food back I gave up and ordered chicken. I will... More 

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Sylkiest1: I would like to sincerely apologize for the issue you experienced during your stay at our property. I can assure you this is not a typical issue with our kitchen staff and I was very surprised to hear of the problem. I have personally discussed the issue with our executive chef and cook involved. Our night desk manager... More 

1 review
5 of 5 stars Reviewed December 5, 2014

I had a one night stay with my wife and found the room to be spacious and quite relaxing. Booking the room was easy, quick and affordable. I found the staff to be friendly and knowledgeable. I would definitely stay again.

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Mr. Chicchon: Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Blue Ash. I was extremely pleased to hear that you had a wonderful stay. On behalf of myself and the entire staff, thank you. Danny Hill - General Manager More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed December 2, 2014

Appears old and out dated. Room was either cold or hot...nothing in between. Our room also had dead flies on the ac/heater unit. Worse...while we were in bed a bug walked across the bed spread. We looked around..another "stink" bug was on the ac/heater unit. Called desk. Management came up and apologetically said there was nothing they could do to... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Guest, Thank you for taking your time to write concerning your recent stay at the Crowne Plaza. The manager that responded to your concern about the stink bugs informed you correctly. Currently, exterminators and agriculture experts at the Ohio State University extension service have not been able to find a solution to stink bugs invading homes or hotel rooms... More 

1 review
2 of 5 stars Reviewed November 26, 2014

Disappointing for a Crowne Plaza. Pros: The room was clean and the staff was professional and courteous. The restaurant/bar area looked quite nice, actually. However, the building was clearly converted from a lesser brand. The walls were paper thin - I heard noise in the hallway throughout the night. Strangely, there were three doors in our small room: the door... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David P: Thank you for sharing your comments about your recent stay. I was pleased to read that the room was clean and that the staff was professional and courteous. I apologize if the noise was bothersome to you. We would have been more than happy to move you to another room. Thank you - Danny Hill, General Manager More 

New Haven, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 18, 2014

I got a good deal online. The name says or makes you think you will have high quality. The hotel is in need of updates. Not as fancy as I would have thought. It was nice for the weekend. It's in a fair location.

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear JA0406: Thank you for taking time to write your comments about the Crowne Plaza. I apologize if the quality was not commensurate with the price you paid. Danny Hill - General Manager More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 11, 2014

This is an Ok hotel. The entryway is clean and open and the staff is helpful and pleasant. I had asked for a room near the elavator. When I got to my floor I was dissapointed to have to make a turn and contrinue walking to the end of the hall to get to my room.(0nly one room past mine)... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Fra We may be losing war against stink bugs By Val Prevish, Enquirer contributor 6:35 p.m. EDT October 13, 2014 MAIN Brown Marmorated 2014 1.jpg (Photo: Provided/Hamilton County Extension Office) Dear Francine J: I apologize for the elevator mix-up. We have two elevators at one end of the hallway and a single elevator at the other end. I am... More 

Colorado
Top Contributor
83 reviews 83 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 26, 2014

The rooms here are old and tired. That would be ok if the rooms were kept clean and up to date. The first thing upon entering the room was the caked dirt on the light switch. The walls behind the trash cans (kitchen and bath) had stains from liquids that had missed their mark. The grout around the bathroom tub... More 

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Colorodowoz: Thank you for writing about your guest experience at the Crowne Plaza. I apologize that the cleanliness of your guest room was not satisfactory. There is no excuse for this and I promise you that we are working to rectify these issues. Thank you again for taking your time to let us know. Danny Hill - General Manager More 

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Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Phone Number:
Location: United States > Ohio > Blue Ash
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio

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