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Crowne Plaza Hotel Cincinnati Blue Ash

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5901 Pfeiffer Rd, Blue Ash, OH 45242
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Crowne Plaza Hotel Cincinnati Blue Ash
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Crowne Plaza Hotel Cincinnati Blue Ash
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187 reviews from our community

Traveler rating
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    41
    22
    14
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Carmel, Indiana
Top Contributor
147 reviews 147 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

First off, I have never stayed in a Crowne Plaza hotel before so I can't compare. We do a lot of traveling for soccer which involves a lot of hotel stays which I have no say in what hotel is chosen. Overall, we had a very nice stay here. We did ask for an upgraded King Suite. Upon check in,... More 

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Parker, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel while on a business trip for 2 nights. The center of the building is a large atrium with a restaurant area and an indoor pool. The rooms on the interior side of the building surround this and windows in each room look out on to the atrium. I stayed on the 2nd floor right above... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear missingsunand sand: Thank you for taking your very valuable time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. I apologize for the unacceptable noise that our staff and other guests caused you on the Sunday night of your stay. We had a tour bus that was late in arriving at the hotel and wanted... More 

Bengaluru (Bangalore), India
Top Contributor
51 reviews 51 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this property for 2 nights in April during a business trip. The front office staff is OK (Nothing spectacular nor I do have any comments). The hotel has a large atrium where breakfast is served. The charge USD 12 for breakfast which is just OK (I have stayed in Holiday inn where the break fast is better... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear dorairaj_v: Thank you for taking your valuable time to write a Tripadvisor review of the Crowne Plaza Cincinnati Blue Ash. I was curious about your comment about the varieties available for breakfast. Here are just some of the breakfast items that were available during your stay: fruit danish, fresh baked muffins, donuts, fresh cantaloupe, fresh honeydew melon, fresh strawberries,... More 

Wooster, Ohio
Top Contributor
54 reviews 54 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2015

Traveled to Cincinnati over the weekend for a Convention, and had an opportunity to stay at this hotel property. We were greeted upon arrival with a smile and friendly greeting. The ease of our check-in was fast and courteous. I have stayed at this hotel before so I was familiar with the surroundings of the place. They have a nice... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Michael F: Thank you for writing a review of the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that you had a great experience and found our staff to be caring and friendly. Rich Woodruff is truly a pro with a caring attitude and willingness to always help. Your comments will be shared with the entire... More 

Peachtree City, Georgia
Top Contributor
65 reviews 65 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 8, 2015

I really expected more from the Crown Plaza Brand... Higher quality standards. First the bad: My hotel room was small, dark, and smelled a musty. I encountered a spider in the bathroom and had to kill a bug on the bed. I seriously considered changing hotels around 10:PM, but I was only staying one night. The hotel is in desperate... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear forteiii: Thank you for taking your valuable time to write a comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash and for being an IHG Rewards member. I apologize that your room was not satisfactory and that you encountered insects in your room. This is totally unacceptable. I was pleased to read that the staff was... More 

Sevier County,TN
Top Contributor
58 reviews 58 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 21, 2015

Overnight stay. Upgraded on Sunday night. Helpful staff. Restaurants close by. Faint chlorine smell from indoor pool. Usually keep a can of Lysol with me as I travel. Did not stay for brkfst. Will next time.

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Joee77, Thank you for taking the time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. We have converted our indoor pool from chlorine to salt in March so I hope that you will not smell any chlorine in the future. Thanks again and we hope to see you again. Best regards, Danny Hill General... More 

Chattanooga, TN
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 12, 2015

I was in Cincinnati for business so I booked a room at a hotel chain that I stay at quiet often when traveling. I have always had good experiences with this brand so I booked the room before reaching my destination. I am also a Gold Elite member and am use to getting a welcoming goodie bag with at least... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear BrtArt22: Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza. There was a major underground water leak that had to be addressed and I apologize if this was an inconvenience to you. I also apologize that the hotel was not up to your standards and I can assure you that we... More 

Clarksville, Tennessee
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 7, 2015

Hotel was doing some renovations at the time. Location was good for us, close to the interstate. Weather was particularly bad and cold, so we spent more time at hotel than we had planned. Luckily, they had a decent indoor pool, a bar and restaurant too. Staff was helpful and pleasant.

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear phhurt: Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Hotel. We were pleased to hear that the staff was helpful and pleasant and that your first floor suite worked for you. Regards, Danny Hill General Manager More 

Blue Ash, Ohio
1 review
3 of 5 stars Reviewed January 27, 2015

Their own tech agree their internet is terrible. I used my own ATT wireless hub the whole time. Their Scanner and PC kept showing my two pages were saved to my usb stick (which I use with other computers regularly) but three time they would not be there when I went to my laptop. Again, as with the internet, I... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rabo K: Thank you for taking the time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. Our business center is managed by an outside third party vendor that has been selected by Intercontinental Hotels Group and is required to be used by all Crowne Plazas in the U.S. I am surprised to hear that... More 

Fairfield, Ohio
Top Contributor
82 reviews 82 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 25, 2015

Having requested in my reservation that we not be assigned a room adjacent to an elevator or stairwell, I was displeased to find we shared a common wall with 2 elevators, and had the ice machine and vending area to the opposite side of our door. This was corrected quickly, but set an unpleasant tone. Our reassigned room, while meeting... More 

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear tominfairfield: Please accept my apologizes that we did not get your room request correct the first time. I was pleased to hear that the rest of your stay was comfortable. Please try us again when the need arises. Best regards - Danny Hill, General Manager More 

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