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Crowne Plaza Hotel Cincinnati Blue Ash

3.5 of 5
5901 Pfeiffer Rd, Blue Ash, OH 45242
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Crowne Plaza Hotel Cincinnati Blue Ash
Ranked #11 of 18 hotels in Blue Ash
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103 reviews from our community

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Traveler rating
    27
    34
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Date Rating
Boston
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed June 6, 2013

Not really a complaint, but certainly no praise. I found the room size to be just fine. I felt it was the same size as nearly most every other hotel. The whole place just feels old, but as I sit writing this while still in the room, I cannot pinpoint why. The carpet is clean, the bed is comfortable, I... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
June 12, 2013

Dear Stu, Thanks for taking your time to write a review of the Crowne Plaza. The hotel does have age (44) years and was completely renovated six years ago. The elevators have been serviced and inspected recently and now do not grind or scape. Thanks for bringing this to our attention. We have also adjusted the guest room door so... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed June 5, 2013

We left some important items (my son's baseball jersey) in our room upon checking out and returning home from a youth tournament. Fearing the worst, I called the hotel to see if the items had been found. Thank goodness for great employees like Valarie in housekeeping, who secured the items and called me back to see how best to send... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
June 12, 2013

Dear David, Thank you for your kind comments about our staff and specifically Valerie, our Assistant Executive Housekeeper. I am happy to hear that she took care of your son's baseball jersey. I can promise you that Valerie will be rewarded and acknowledged for her excellent guest service. Hope to see you again soon. Danny Hill, General Manager More

Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 26, 2013

This hotel was chosen as the place to stay by relatives for their daughters wedding in the area. You can tell that this hotel did not start out as a Crowne Plaza but a lower class facility as the rooms were quite small, the bathroom even smaller, and with no exhaust fan so the mirror was useless after taking a... More

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
May 27, 2013

Dear jmc1958: Thank you for taking your time to post your review on Trip Advisor. The hotel does have several different sized rooms and I apologize if your room was not large enough to accommodate your needs. All of our guest rooms have exhaust vans and I suspect that the motor that was powering the one in your bathroom is... More

Cleveland
Top Contributor
64 reviews 64 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

This is a basic hotel. Unappreciated the in room coffee maker. Front desk was very efficient. This certainly is not a luxury property but I had zero issues with my stay. They were generous with free drink coupons and cookies due to the loyalty program even though I only stay with this hotel chain about once a year. I didn't... More

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
May 27, 2013

Dear Gwera: Thank you for taking your time to share your valuable review. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Sincerely, Danny Hill General Manager More

Loveland, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 22, 2013

Brides beware! I booked a block of hotel rooms here 6 months in advance of my wedding, only to find out a month before the wedding from our guests that our guests were being turned away, due to the hotel giving away the rooms they had promised to block off. No one from the hotel even bothered to call and... More

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
May 28, 2013

Dear Cassie: Thank you for taking your time to express your concerns about the Director of Sales at the Crowne Plaza Cincinnati Blue Ash. Your concerns are valid and we are at fault. I have taken measures with the entire sales staff to make sure this type of situation does not happen in the future. I apologize for the actions... More

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Waco, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2013

I stayed here for a couple of nights in April on a business trip. Reading previous reviews it seemed to be ok, but not great. Well, I'm here to tell you that if something was wrong, it has been corrected. I had the best stay. All the staff were extremely friendly & pleasant. Always with a smile and saying hello.... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
May 6, 2013

Dear Txponygirl: First of all, thank you for taking your valuable time to write a review of your stay at the Crowne Plaza Cinti. Blue Ash. Your comments are greatly appreciated and they have been passed on to the entire staff. It is refreshing to learn that your room was clean to your standards and that your meals and service... More

Warren, MI
Top Contributor
148 reviews 148 reviews
148 hotel reviews
Reviews in 100 cities Reviews in 100 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 11, 2013

Sometimes you stay at a property where a 1 to 5 star rating doesn't seem like it's enough. This was one of those hotels. If I could have I'd give it a 3 1/2 rating but can't. Arrived at the hotel and being a bit of a travel nerd I could tell that this was one very old hotel that... More

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
April 19, 2013

Thank you for taking the time to provide feedback on your recent stay. You have a good eye and are quite correct that the hotel was built as a Ramada Inn! I am glad you brought the going through the motions front desk agent to my attention. We will use that information to for further training of our staff. We... More

MI
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2013

Hotel and room were clean. Hotel has a neat feel to it once you get into the breakfast and pool area. Beds were extremely comfortable. Bathroom was very small. Location was wonderful for food and shopping, just a quick drive on I71 to a great area. We would probably stay here again given the right price, but this hotel didn't... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
April 11, 2013

Thanks for taking your valuable time to submit your review. Your comments are very important to us. Danny Hill - General Manager More

Vancouver, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2013

This was my second attempt at finding a nice hotel off the I71 in Cincinnati. The good part is the size of the room. It is a double roomed, room a bit like a small apartment and is comfortable and spacious. Down sides are very noisy hot air blowers in both rooms. The main restuarant has not opened once in... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
March 26, 2013

Thank you for taking the time to provide feedback about your stay. I am sorry that your experience was below expectations, and we will use your feedback to correct these issues for future guests. Our Atrium Restaurant is only open for Breakfast & Lunch every day, and Dinner is served daily in the Lobby Lounge, and I will be making... More

Atlanta, GA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

I am a business traveler and was only in the area for one night, but I was pleased with this property. It was very quiet in my room. The bed was comfortable and everything worked correctly. The breakfast bar was very good and had a lot of choices. The property is an older property, but met all my needs. The... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
March 16, 2013

Dear Lynn: Thank you for taking the time to review our hotel. I will pass you comments along to the staff so that they are recognized for a job well done. THanks again - Danny Hill, General Manager More

 
 
 
 
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Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Phone Number:
Region: United States > Ohio > Blue Ash
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 18 hotels in Blue Ash
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio

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