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Holiday Inn Express & Suites

2.5 of 5
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4660 Creek Road, Blue Ash, OH 45242
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Holiday Inn Express & Suites
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Ranked #13 of 18 Hotels in Blue Ash
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64 Reviews from our TripAdvisor Community

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Traveler rating
    19
    27
    10
    3
    5
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26
8
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
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  • All months
    (64)
  • Mar-May only
    (17)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (13)
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There are newer reviews for Holiday Inn Express & Suites
See the most recent reviews
1 review
5 of 5 stars Reviewed December 10, 2014

The entire staff at the hotel went out of their way to make us feel at home. Special kudos go out to William for his atention to detail and customer service. I was traveling with my wife and daughter and all of the hotel employees were such a pleasure to interact with. Check in was fast and friendly and the... More 

Was this review helpful? Yes
GM-Mohit, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the wonderful review, we love to hear from the guest about there experience, not only to better ourselves but to make sure we make the experience feel like at home. William is notified about the comments and we appreciate you letting us know about the same. Thank you once again, we look forward for your future visits.... More 

Fernandina Beach, Florida, United States
2 reviews
5 of 5 stars Reviewed December 4, 2014

We stayed for 10 days over the Thanksgiving holiday and the staff was friendly and always smiling. The room was very comfortable (two queen bed suite with small kitchenette area) and the beds and pillows were so comfortable I inquired about the brands. The free breakfast buffet had a really nice assortment pf hot and cold food. Nice pool and... More 

Was this review helpful? Yes
GM-Mohit, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the wonderful review, and I am glad that you enjoyed your stay. We try to keep the hotel feel like home away from home and strive for the best experience. Once again thank you for the wonderful comments More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed October 13, 2014

Check in is fast, curtious and the front desk is very pleasant. They are always helpful and available if something is needed. The location is great for shopping and dinning, and highways are easily accessible.

Was this review helpful? Yes
GM-Mohit, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for this great review. We value our guest feedback at strive for great stays. We are so happy to hear you enjoyed your stay. Thank you again for this wonderful review! More 

Parkersburg, West Virginia, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed October 5, 2014

We have stayed multiple times at this location. It is clean and efficient. Close to major highways and local shopping and attractions. Great location for sports teams as breakfast is free and extensive buffet is provided.

Was this review helpful? Yes
GM-Mohit, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the wonderful review, We value the feedback and strive for exceptional service.. Best wishes.. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 4, 2014 via mobile

This hotel is average and met all the expectations of a $75/night hotel so was way overpriced at $150. Breakfast was great although there was nowhere near enough seating. Tub didn't work so shower only.

Was this review helpful? Yes
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Jerry S, We value all our guest feedback, so thank you very much for this response. I am so very sorry for the inconveniences you experienced. We are very glad to hear you enjoyed breakfast. So very sorry for the lack of seating. Best wishes! Sincerely, Genesis Hargett General Manager Holiday Inn Express Blue Ash, OH More 

Ohio City, Ohio
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 3, 2014

Check in was easy and room was clean, there was a used water bottle behind desk from previous guest that house keeping missed. Other than that no issues. Lobby nice and decent complimentary breakfast. Would stay again

Was this review helpful? Yes 1
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear midwestohio, Thank you for this review. We apologize for what you found in this room. I have addressed the issue with my housekeeping staff. We hope to see you again. Best wishes!! Sincerely, Genesis Hargett Holiday Inn Express Blue Ash, OH More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

2day Kings Island trip with 4 kids and parents. Read a lot of reviews and did my research before booking. Only 10 min from the park. Staff was friendly, courteous and smiling. Breakfast was delicious, sausage, ham, scrambled eggs, gravy, waffles, pancakes, cereal, juices, bagles and muffins... My family was happy and that saved me $40 at fast food! Beds,... More 

Was this review helpful? Yes 1
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Mother of 5, Thank you so very much for this wonderful review. I am so pleased to hear you enjoyed your stay. We hope to see you again soon. Best Wishes!! Sincerely, Genesis Hargett General Manager Holiday Inn Express Blue Ash, OH 45242 More 

Cascais, Portugal
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 29, 2014

stayed in this hotel for 2 nights, 4 adults sharing 2 queen beds, rooms are fine and clean and also bathroom. Breakfast is standard like in all the other hotels. Has an inside swimming pool and a laundry room for guests. Internet sign was a bit weak.

Was this review helpful? Yes 1
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Mica1966, Thank you for this great review. We really value your feedback. We hope to see you again soon. Best Wishes!! Sincerely, Genesis Hargett General Manager Holiday Inn Express Blue Ash, 45242 More 

Toledo, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

We had to choose from a list of hotels from our employer and ended up here. It was a great experience from the start. We got in to town a little early and were allowed in our room despite being a little before check in. Common areas were clean. The room was very clean. Bed was comfortable. Staff was extremely... More 

Was this review helpful? Yes 1
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Jen R, Thank you so very much for your feedback! We are pleased to hear you chose us and that your stay was enjoyable. We can not wait to see you again! Best Wishes!!! Sincerely, Genesis Hargett General Manager Holiday Inn Express Blue Ash, OH 513.985.9035 More 

Pittsburgh, Pennsylvania
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 14, 2014

We stayed at this Holiday Inn Express for a long weekend trip to the Cincinnati area. This was a great place to stay. First and foremost to me, it was clean and the bed was very comfortable. The staff was generally polite and friendly, and the wireless internet was okay. It did work for us, videos and photos were pretty... More 

Was this review helpful? Yes
Genesis H, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Lori M, Thank you so much for your great review and recommendation. We are so very pleased that you had such a great experience. I sincerely apologize for the speed of our internet. We are in the process of switching our internet to fiber optics and look forward to this fixing the slow internet problems. We are also in... More 

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73 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (19)
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Bathroom (8)
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Business center/function rooms (2)
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Dining (8)
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Hotel & grounds (6)
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Pool/beach area (8)
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Family/play areas (1)
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Other (21)
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