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Holiday Inn Express & Suites

2.5 of 5
4660 Creek Road, Blue Ash, OH 45242
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Holiday Inn Express & Suites
Ranked #16 of 18 hotels in Blue Ash
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31 reviews from our community

    Trip type
Traveler rating
    5
    14
    5
    3
    4
Date Rating
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 23, 2013 NEW

This hotel does not support the military. They limit their military discount to active duty military on orders. In this time in the USA, that is very bad business. They do not respect the sacrifices of all the retired military who gave their live work to defend this country. That is a shame. Since the HI Express are all franchises,... More

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Minneapolis, MN
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2013

What made me rate this Holiday Inn Express was the customer services. They were very accomodating to our needs. They made sure we had everything we needed to accomodate a broken foot and still make a king sized bed available to us. The complimentary Wi-Fi is really great and the room was also clean and neat. The breakfast was your... More

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Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
April 23, 2013

Beachtravel56, First off I want to thank you for choosing to stay at the Holiday Inn Express Blue Ash. I myself and we the entire staff really is pleased to hear that you enjoyed your stay. We truly do try and make a good impression on each and every customer and we are glad that you noticed. Also I want... More

Cranberry Township PA
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 30, 2013

The ventilation systems must be connected because we could smell cigarette smoke coming through the bathroom vent. Called the front desk who just said, "we will make a note." The room was average and showing its age. The room was not all that clean. The hotel is showing its age. Breakfast was good.

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Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
April 4, 2013

Pamomroadtripper, First off I want to thank you for staying with us, we do appreciate each and every single customer that stays with us. That being said we take smoking in our non smoking hotel very serious and have serious charges for people who do this offence. As well we apologize that you experienced an issue and would me more... More

Lexington, Kentucky
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2013

I stay in a lot of Holiday Inn properties and this is one of the nicer properties that I have been to in some time. Not the nicest but it holds its own. The property has been recently remodeled so the rooms have all of the newer "goodies" in them such as flat panels, USB charging stations, etc. The property... More

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Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
April 4, 2013

Wildcat1987, First of thank you for the wonderful recommendation you gave for our hotel. We do truly appreciate it. I al also glad you had a wonderful visit while you were here in Blue Ash, we do hope you come back and visit us. Once again thank you and please don't hesitate to contact me directly if you would like... More

Dayton, Ohio
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 18, 2013

Our family stayed at the Holiday Inn Express because we were already in Blue Ash for another event. We selected this hotel because it had the indoor pool for the kids. The pool had too much chlorine/chemicals. The kids swam less than an hour and we were done. The workout facility was small, but what you would expect. Very clean.... More

Was this review helpful? Yes 1
Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
February 19, 2013

Jennifer, First I want to thank you for choosing the Holiday Inn Express in Blue Ash Ohio. Also I want to apologize that we did not wow you with your stay. We try very hard to make things perfect at our hotel for each and every guest. I also want to let you know that the Chlorine level in the... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2012 via mobile

Hotel room was very clean, had fridge and microwave. Kids liked the indoor pool- small but still drained some built up energy from the kids. Free breakfast but very disappointing- whatever food is put out at 6am is it til 9:30am. They do not refill they breakfast bar.

Was this review helpful? Yes 2
Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
October 31, 2012

Bugsmommy02 First off I want to thank you for staying at out hotel. We hope you come back if you are ever in the area. I am glad you liked the place, and at the same time we are going to do out best to make breakfast a better experience for everyone. We do offer a full hot breakfast, eggs,... More

Louisville, Kentucky
2 reviews
2 of 5 stars Reviewed October 1, 2012

My sister and I stayed at this hotel for two nights. The room was clean when we arrived. The next day we went out to spend the day shopping. We arrived back at the hotel after 8pm. We were very upset when we entered our room. The beds were unmade, trash was not emptied and the bathroom had not been... More

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Daniel P, General Manager at Holiday Inn Express & Suites, responded to this review
October 31, 2012

Randi N First off I want to start off with thanking you for staying at our Hotel. We do appreciate your business and try our best to meet all standards for IHG branding and to satisfy all our guest no matter the issue. That also being said I specifically do remember you situation because I was the one that handled... More

Travelers are raving about these Blue Ash hotels

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Santa Fe
1 review
1 of 5 stars Reviewed July 30, 2012

The (female) front desk attendant had the worst attitude, when I asked a simple question about the Blue Ash city. I can’t take anymore-bad customer service and refuse to waste my money. So, I will not stay at any Holiday Inn Hotel in any city, I will pay extra for good service. Finally, the entire night I was not comfortable... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review
August 14, 2012

Dear John A, Thank you for posting a review of our property. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More

Lafayette, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 20, 2012

While the room was as clean and comfortable as expected, the breakfast/service was unusual for Holiday Inn Express. Breakfast was lacking several items (boiled eggs, regular oatmeal, coffee was empty, and the help was not interested in accommodating guests.) Unusual but needed to be noted.

Was this review helpful? Yes 1
Manager3536, General Manager at Holiday Inn Express & Suites, responded to this review
February 21, 2012

Thank you for your stay with us. We strive to make sure each and every guest has a stress free and comfortable stay. I noted your issues with the breakfast, Breakfast is normally from 6 to 930 every morning. We try to keep a few items out a little later to accommodate everyone. I will talk to the staff and... More

Parker, Colorado
Top Contributor
138 reviews 138 reviews
124 hotel reviews
Reviews in 109 cities Reviews in 109 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed February 19, 2012

We stayed here with hotwire for $53 before fees. Tis was on a safe industrial park. Very comfy beds. The room was good size with a couch and desk with chair. A good size fridge and microwave. Bathroom was ok.breakfSt area was very small. Get up early to avoid all the kids (we were on the weekend) good gluten free... More

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Manager3536, General Manager at Holiday Inn Express & Suites, responded to this review
February 21, 2012

Thank you for your review. Your feedback is greatly appreciated. We strive to offer a great product with great value at the same time. The couch and desk you mentioned was part of our recently completed rennovations thank you for the compliments! Hopefully we will see you again soon! More

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Additional Information about Holiday Inn Express & Suites

Also Known As:
Holiday Inn Express Hotel Blue Ash
Holiday Inn Express And Suites
Holiday Inn Blue Ash
Blue Ash Holiday Inn
Holiday Inn Express & Suites Blue Ash, Ohio
Address: 4660 Creek Road, Blue Ash, OH 45242
Phone Number:
Region: United States > Ohio > Blue Ash
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 18 hotels in Blue Ash
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Blue Ash is a northern Cincinnati area hotel located in the heart of the Blue Ash business district. Our hotel is 100% non-smoking.Begin your day with our free hot breakfast buffet, which now features new items such as scrambled eggs, sausage or bacon, biscuits with gravy, fresh fruit, breakfast breads and our signature cinnamon rolls, just to name a few favorites. All guest rooms offer free high-speed wired & wireless Internet access, refrigerator, microwave, iron/board and in-room coffee makers for your convenience. Nearby businesses include: Toyota, P & G, Ethicon Endo, IBM, GE, Kroger, Miami Systems and many more. Our guests enjoy our indoor heated pool and 24-hour fitness center. Local attractions nearby include Kings Island, Beach Water Park, Cincinnati Zoo, Newport Aquarium, University of Cincinnati, and Xavier University. Our hotel is just a short drive to downtown Cincinnati, the Great American Ball Park, home of the Cincinnati Reds and Cincinnati Reds Hall of Fame Museum, as well as Paul Brown Stadium, home of the Cincinnati Bengals. You may be interested in visiting some of the local events near the hotel, such as the Taste of Blue Ash, Macy's Music Festival, and WEBN Fireworks. No matter what your travel needs, we look forward to having you as our guests at the Holiday Inn Express Blue Ash. ... more   less 
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