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Hilton Garden Inn Cincinnati Blue Ash

Certificate of Excellence
3.0 of 5
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5300 Cornell Rd, Blue Ash, OH 45242
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Hilton Garden Inn Cincinnati Blue Ash
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Ranked #1 of 18 Hotels in Blue Ash
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Susan K Crown Point, Indiana
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286 reviews from our community

Traveler rating
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    9
    5
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86
54
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crown Point, Indiana
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was fine, and the only problem we had was that the internet didn't work all the time - we kept getting kicked off. The front desk people were annoyed that we asked them for directions to the elevator that we didn't feel like dealing with them to resolve the problem.

Review collected in partnership with Hilton Garden Inn

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Lexington, Kentucky
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is what you'd expect from Hilton. It's well kept and in a nice area. It's located closely to both the Kenwood mall area and north 275 area (which has pappadeaux and smoq restuarants). The front desk staff were attentive and unfailingly polite without seeming false. The hotel was very clean and the room was comfortable. The wifi worked... More 

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Plainview, New York
Contributor
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My wife daughter and I stayed here over night since it was move out week from the dorms in Miami University . If we would of stayed near Miami it would of cost us a fortune since it was graduation weekend. The room were in great condition and I have 1 complaint. Since we had a hearing accessible room the... More 

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WV
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed 2 nights on weekend. Hotel is designed/ laid out very well. Clean throughout all visited areas. Quiet at night. Easy access to amenities. Staff very friendly, professional and helpful. Beds are comfortable. Will stay again when in Cincy Area.

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Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

We go to Cincinnati each year. This year because we have leftover Hyatt points we stayed at the one in Blue Ash. The location was amazing. It was near lots of Restaurants like Chipotle Mexican Grill, and Starbucks. The breakfast was amazing having mini pancakes bread with jam and orange juice . And when our room was not cleaned up... More 

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Claremont, California
Senior Contributor
27 reviews 27 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family had the occasion for a big family event and the Hilton Gardens was chosen as the hotel for us all to stay in over the week-end. It was a great choice because of the amenities that the hotel offered. We got a individual cooked breakfast each morning and family members could sit around and have great conversations. In... More 

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West Chester, Ohio
Top Contributor
93 reviews 93 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying here. From the second you walk in, the place is great along with the staff (especially Luba!)... I was actually remembered by name, and I haven't been here in a year. For the most part it's quiet, unless a baseball tournament is in town (close to a little league park), then it's a bit rowdy. The rooms... More 

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Columbus, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for a wedding, and it was just OK. As a Hilton Honors member, I was able to digitally check in. This process proved to be meaningless, as when I arrived my room was not ready. I was placed on a floor separate from all other wedding guests, but the room was a nicer room than we would have... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We bought a room here for my husband's sister & her husband as a wedding present -- it was their wedding night! The night clerk Mike refused to check them in because they are both under 21. He didn't care it was their WEDDING NIGHT! So my husband & I had to drive 30 minutes to the hotel (we were... More 

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Dent D, General Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Dear Ella M, Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable level of customer service with us. This is not typical of our hotel and staff, and we are always looking for ways to improve. Your satisfaction is very important to us and we try hard to make sure all of... More 

Baltimore, OHIO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel and friendly staff who allowed us to check in much earlier than normal, which really helped us that day as our schedules had been completely changed last minute. Customer service seems to be at the forefront for Hilton brand hotels now and it is evident to me and very appreciated.

Review collected in partnership with Hilton Garden Inn

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