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All 18 Blue Ash hotels

Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

2.0 of 5 Hotel   |   4630 Creek Road, Blue Ash, OH 45242 (Formerly Homestead Studio Suites - Cincinnati - Blue Ash)
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62%
Ranked #13 of 18 hotels in Blue Ash
A recent review
3 of 5 stars reviewed 3 weeks ago
Kj K Hibbing, Minnesota
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  • Reviews (63)
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63 people have reviewed this hotel

Traveler rating
    27
    12
    6
    7
    11
See reviews for
18
13
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hibbing, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed today NEW

We stayed at this hotel for 4 nights during a hockey training camp for my youngest son so the location was good. It is pretty no frills but adequate for our needs. We have stayed at Homewood Suites and Mainstay hotels in the past and would prefer those to Extended Stay. You had to specifically request things like glasses/silverware/toaster, etc.... More

Was this review helpful? Yes
Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Here for two weeks and not looking forward to two more weeks. Hallways are filthy and asked management to vacuum, and three days later same filth is still there. Supplied eating and cooking utensils that were gunked up with stains and who knows what else, got barely an apology. Paid the price of a more upscale Town Place Suites and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Joe - We appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the overall lack of cleanliness you have experienced. We will be working with our housekeeping staff to ensure our common areas are cleaned properly and that all of our kitchenware is meeting our standards. Thank you... More

Hibbing, Minnesota
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was just okay nothing too special. Was in town for hockey and this was close to arena. Room was clean however the halls and stairs were very dirty. The stair carpet was filthy need replaced not just cleaned. The staff was not very friendly or helpful. We had 3 in our room and the would not let us have more... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We strive to provide every guest with a "home away from home" experience, so we are very disappointed to hear that the common areas were not clean. We are reviewing your feedback with our housekeeping staff to make sure we are properly cleaning our... More

OH
Top Contributor
74 reviews 74 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 12, 2014 via mobile

Do not let them put you in room 125! This was a Priceline deal, but I still was a paying customer and believed I deserved a clean room but still this room was just flat out dirty! Unfortunately had paid upfront and didn't have $ in budget to eat the cost of another hotel which is why I am so... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was unsatisfactory. All the issues you described are unacceptable and I am truly sorry for your experience. To prevent this from happening again, I... More

South Charleston, West Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 5, 2014

Recently my girlfriend and I took her son to King's Island. We made reservations for two rooms through priceline (which priceline promptly screwed up) Upon arrival we learned that the reservation had the two rooms on different floors, while my girlfriend believed she had gotten two suites and that they would be next to each other if not adjoining. Priceline... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Brian - I appreciate you taking the time to write a review of our hotel. I apologize for the issues you experienced upon checking in; however, I'm glad to hear that our staff was able to resolve the problem right away. As well, it's great to hear that you found our staff to be friendly and your room to be... More

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed April 26, 2014

We needed a place to live after we sold our home and our new house was finished. The hotel was generally well kept, the breakfast area was clean and the free coffee was excellent. Always fresh fruit in the morning. The hotel seems to try to keep the place nice. The front desk staff is excellent. We had a local... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Alan - I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed our clean hotel and our complimentary coffee. As well, it's great to hear that you were pleased with our great staff and our location. I will be sure to share your kind remarks with our team. Thank you for choosing... More

Cleveland, Ohio
1 review
1 of 5 stars Reviewed April 14, 2014

we walked into the hotel and the first thing we saw was trash on the lobby floor, went a little further and the carpet in the hallways were dirty. so we still checked in because we thought maybe the room will be fine since we did pay 100 dollars for it. we walked in and it was just dirty! the... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the level of customer service and cleanliness in your room during your stay. I am working with the housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. Also, I will meet with the entire staff to review... More

1 review
5 of 5 stars Reviewed March 24, 2014 via mobile

Friendly staff nice rooms very clean and quiet throughout the whole building only complaint the whole esd brand should give in and have a better breakfast like a waffle machine or real donuts and eggs. Overall very satified would stay there again.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Thank you for taking the time to write a review of your stay. I am so happy to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our hotel. Again, thanks for the feedback. We look forward to hosting... More

Johnson City, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 15, 2014

Our family of 3 stayed here for several days, in room 304, which had a separate bedroom and a pullout couch in the other room. The hotel advertised the kitchenette as being fully equipped, but there were only 2 spoons and 2 forks and 2 knives, and two bowls. We had to ask for more. The front desk staff were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

I appreciate you taking the time to write a review of your stay. I am sorry to hear that your kitchen was not fully equipped and that our staff did not attend to your needs in a professional manner. As well, I apologize that our grab-and-go breakfast did not meet your expectations. Your feedback will be useful as we continue... More

Lambertville, Michigan, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed for a weekend swim meet in Cincinnati. Rooms are large. we had 2 double beds and a pullout couch. Full kitchen was a great bonus with 2 teenage boys. Rooms were very clean. Lots of businesses near hotel but it was very quiet the weekend we stayed. many restaurant choices in every direction. Breakfast was a basic grab &... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Janine – I want to thank you for taking the time to post a review of your stay. I am glad that you were pleased with the size and cleanliness of your room. As well, it’s great to hear that you enjoyed our convenient location, your fully equipped kitchen and our grab-and-go breakfast. The staff and I look forward to... More

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Additional Information about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Address: 4630 Creek Road, Blue Ash, OH 45242 (Formerly Homestead Studio Suites - Cincinnati - Blue Ash)
Phone Number:
Location: United States > Ohio > Blue Ash
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Cincinnati - Blue Ash - Reed Hartman 2*
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Also Known As:
Homestead Studio Suites Cincinnati
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman Ohio
Blue Ash Homestead Suites
Homestead Suites Blue Ash
Homestead Blue Ash

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Blue Ash
Hotel Class
Official Description (provided by the hotel)
Homestead Studio Suites Blue Ash, your home away from home! We feature a fully equipped kitchen in all rooms....something you won't find in a typical hotel: kitchen with refrigerator, microwave, and stovetops; dining and cooking utensils provided; onsite guest laundry; pool and fitness center; pet friendly rooms. ... more   less 
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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