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All 18 Blue Ash hotels

TownePlace Suites Cincinnati Blue Ash

2.0 of 5 Hotel   |   4650 Cornell Road, Blue Ash, OH 45241
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Ranked #15 of 18 hotels in Blue Ash
A recent review
5 of 5 stars Reviewed January 8, 2014
Dana C North Ridgeville, Ohio
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  • Reviews (57)
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57 people have reviewed this hotel

Traveler rating
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    5
See reviews for
20
4
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for TownePlace Suites Cincinnati Blue Ash
See the most recent reviews
Fort Myers, Florida
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 14, 2014

Had stayed at this hotel several years ago and all was fine but this time not up to par. Coffee cups in the rooms kitchenette was filthy, bathroom sink looked as if it had not been cleaned since last guest stay and was never cleaned during our four night stay. Coffee was never replenished even after complaints made to front... More

Was this review helpful? Yes 1
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thank you so much for taking time to share your thoughts - we truly appreciate your candid feedback from your most recent stay. I am very sorry that we fell short of your expatiations during your visit. I can assure you that your comments have been reviewed by management and will be discussed with our staff immediately. We are always... More

North Ridgeville, Ohio
1 review
5 of 5 stars Reviewed January 8, 2014

We cannot thank Michelle Winfrey enough for all she did to assist us in securing a room for the evening. She is a fine example of true customer service. Atta girl Michelle! She spent quite a bit of time straightening out our reservation. She then was able to answer all of our questions. I hope we encounter a Michelle clone... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thanks so much for your sharing your thoughtful feedback about Michelle! Michelle is a great asset to our front desk and will be delighted to read your response. I will be sure to pass along your kind words. Again, thanks so much for your feedback and we look forward to seeing you again the next time your travels bring you... More

Newburgh, Indiana
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2013

We stayed here 2 times about a month apart, and it was nice both times. Room looks great, love the kitchen, bed was comfy. My daughter slept on the pull out, and although it wasn't the most comfortable (are they ever THAT comfortable?), it was clean. The second time we stayed there were no sheets for the pull out in... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thanks so very much for taking time to share your feedback with us. I understand you had some issues with your room during your most recent visit. Thanks so much for sharing the frustration you encountered with your key. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality... More

Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 16, 2013

I travel frequently for work and in fact stayed at a Marriott Towne Place Suites just last week in Tampa, and it was lovely in all regards. Although the staff was very helpful and friendly, I would not stay here at the Towne Place Suites in Blue Ash OH again because some of the facilities are not well maintained and... More

Was this review helpful? Yes 3
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

I appreciate your feedback of your recent stay with us. I understand you had some issues with your room upon your late arrival. I can assure you that this is this is not typical of the high standards we strive to maintain and sincerely apologize for this. Your feedback is truly appreciated for it is one of the most important... More

Indianapolis, Indiana, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

We had a wonderful stay at this hotel. Utilized the studio size room and it had all of the amenities one could want. Room was very clean and the staff was even more excellent! Staff was friendly, professional, and very welcoming. It's hard to find great customer service like you get at this hotel anymore - certainly worth every penny!... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thank you for taking the time to give our hotel such great feedback! I will pass along your feedback to Michelle, I am sure she will be delighted. I will surely pass your feedback along to our staff, the next time your travels bring you through Blue Ash we look forward to seeing you again!! More

Ashland, Ohio
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 12, 2013

This Towneplace Suites is an older property, and could use some sprucing up in the common areas. The doors slam, which is really annoying. They were repaving the parking lot while i was there. Pretty inconvenient, but I suppose there is no good way to accomplish the task when you're always open. The breakfast bar lacks hot food. The rooms... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thank you for staying with us and leaving your review. I sincerely apologize that your stay with us wasn't what you had hoped for. At TownePlace Suites, our goal is to not only meet the needs of each and every guest we serve, but to exceed their expectations and to make their stay is as pleasant and comfortable as possible.... More

Lexington, Kentucky
2 reviews
4 of 5 stars Reviewed August 13, 2013

I was annoyed by some of the reviews I read before placing my experience, thus I suppose some places will have mishaps. I have stayed in hotels all over the United States and Caribbean Islands, as some staff are courteous & kind when they wish to be. I found the front desk staff (Crystal & Michelle) & operations manager (Shawn... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

Thank you for taking the time to give our hotel such great feedback! I will pass on this review to our front desk team, and tell them to keep up the great work. We hope to see you the next time your travel plans bring you to Blue Ash. More

South Bend, Indiana
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 12, 2013

We stayed here because when traveling with 2 teenagers it best to have space. I'm a Marriott Member and usually have success with them. We checked in Friday evening, the carpet in our room was soaked- the ac in our room was looking onto the carpet. They did gracefully move us to another room. However the room they moved us... More

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen... More

Houston
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2013

This hotel is DISGUSTING. The shower had black mold ALL over it. I didn't dare take off my socks and/or shoes at any point during my stay. After looking at the shower, I could barely sleep just thinking about how dirty/infested the mattress must have been. This was only worsened by the fact that there was only a fitted sheet... More

Was this review helpful? Yes 1
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

I truly appreciate your candid feedback from your most recent stay at the TownePlace Suites in Blue Ash. I can assure you that your comments have been reviewed by management. I apologize for falling short of your expectations for our hotel during your stay and assure your concerns will be addressed with our staff. We are always looking for ways... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2013

Our non smoking room wreaks of smoke "cover up". It's in the curtains, furniture and carpet. The whole building smells like a locker room. The room was dirty at check in. hair on bathroom floor, dust on table and desk. it's obvious the lamps haven't been moved to dust properly. only a partial roll of toilet paper to boot. Front... More

Was this review helpful? Yes 1
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Additional Information about TownePlace Suites Cincinnati Blue Ash

Address: 4650 Cornell Road, Blue Ash, OH 45241
Phone Number:
Location: United States > Ohio > Blue Ash
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Cincinnati Blue Ash 2*
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Also Known As:
Towneplace Suites Cincinnati Blue Ash Hotel Evendale
Towneplace Suites Evendale
TownePlace Suites Cincinnati Blue Ash Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

Questions & Answers

Questions? Get answers from TownePlace Suites Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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