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TownePlace Suites Cincinnati Blue Ash

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4650 Cornell Road, Blue Ash, OH 45241
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TownePlace Suites Cincinnati Blue Ash
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TownePlace Suites Cincinnati Blue Ash
TownePlace Suites Cincinnati Blue Ash
TownePlace Suites Cincinnati Blue Ash
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65 reviews from our community

Traveler rating
    14
    19
    15
    11
    6
See reviews for
23
5
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Acworth, Georgia
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 3, 2015

Anchored by Heidi, this was hands down one of my favorite hotel staffs in the country! I am a frequent traveler so I've seen the good, bad and the ugly. this staff made me feel nothing but at home and is definitely the good. This is not the Ritz, but that's not what I booked, these folks could train a... More 

Was this review helpful? Yes
Scott M, General Manager at TownePlace Suites Cincinnati Blue Ash, responded to this review

David, Wow! Greatest staff ever! Thank you so very much for a fantastic review of your stay with us at the TownePlace Suites Blue Ash. You are correct in what you said about Heidi, she is a rockstar when it comes to guest service and we are lucky to have her working here. We look forward to taking care of... More 

Cleveland, Ohio
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2015

I recently stayed here for business. The rooms were very nice and clean. I had a one bedroom suite and there was plenty of room. They had a nice desk and I was even able to get some work done in the evening. Kenny helped check me in and was very kind as was the rest of the staff. I... More 

Was this review helpful? Yes 1
Scott M, General Manager at TownePlace Suites Cincinnati Blue Ash, responded to this review

Tony, thank you very much for the review of your recent stay at the TownePlace Suites during your last business trip. Cleanliness is one of the essential issues we focus on as well as the friendliness of our staff. We are glad to hear that we hit the nail on the head regarding your stay. Our Housekeeping team has worked... More 

Harrisonburg, Virginia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2015

I have stayed at this location many times over the past year but have not written a review until now. I stayed at this location in January 2015 and had, as always, a great visit. Kenny, Front Desk, was very helpful along with the other staff as well. I come to the Cincinnati area at least once a month for... More 

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Scott M, General Manager at TownePlace Suites Cincinnati Blue Ash, responded to this review

Ralph, Thank you very much for your recent review of your stay with us at the TownePlace Suites Blue Ash. We certainly appreciate the kind words you had for the friendliness of the staff and in particular your interaction with Kenny. We value your loyalty to our hotel and look forward to seeing you again soon! Sincerely, Scott Muck General... More 

Rocky River, Ohio USA
Top Contributor
173 reviews 173 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 13, 2014

We stayed here with family for a wedding in the Cinci area and it was perfect. It was roomy enough and we all were on the same floor which was nice. It has a nice little kitchen so and plenty of closet space as well. It was close to restaurants and shopping. Also close to the freeway as well. Very... More 

Was this review helpful? Yes 1
Rochester NY
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 26, 2014

We only stayed one night here but we enjoyed it very much. It was new, exceptionally clean, and had very comfortable beds. We thought the breakfast was excellent. No eggs, but you could make a waffle if you wanted. They had several cereals, bagels, hard boiled eggs, etc. The hospitality was amazing! And the price was the best around! I... More 

Was this review helpful? Yes 1
Scott M, Manager at TownePlace Suites Cincinnati Blue Ash, responded to this review

Dear Terry, Thank you very much for staying with us and providing us with a kind review! We are very pleased that you chose to stay with us at the TownePlace Blue Ash! I will pass your comments to the team about your wonderful experience especially the cleanliness of the hotel. Our Housekeeping team works very hard and takes pride... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 8, 2014

We booked at this hotel because we have stayed at other tps before and had a great experience we were going to the aquarium and other places for our honeymoon it was labor day weekend we get to the hotel and right away they tried to over charge us then we were told they knew nothing about the package deal... More 

Was this review helpful? Yes 3
Bend, Oregon
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 4, 2014

I will echo some of the other comments. I have already received a response from Marriott corporate regarding my feedback (they had solicited me via email so I responded earlier) We traveled with our 8-year old son during a trip to Cincinnati Children's hospital. Pros - pool which our son loved, BIG room with two bedrooms, fully stocked kitchen, good... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

Stephanie was awesome! There were a few issues with my room like the sofa bed was broken and the fridge was dirty but Stephanie took care of every issue I encountered. I'm sure I'll be back simply because I felt at home. She was attentive, apologetic and hands on seeing that I was satisfied at every turn. Leslie was very... More 

Was this review helpful? Yes 1
Dayton, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 27, 2014

First of all, my qualifications. . . I'm in hotels approximately 100 nights each year. I am a Marriott Rewards member with over 800,000 rewards points (I know Marriott hotels very well). Typically when in Cincy I stay at the Courtyard just off Reed Hartman (BTW, I would definitely recommend the Courtyard). The Courtyard was full last night so I... More 

Was this review helpful? Yes 1
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

I apologize that we let you down. I appreciate all of the comments and perspective that you shared. I will make sure gets shared with our staff. Thank you for your loyalty to Marriott and I hope that you will try us again in the future and let us regain your trust. More 

Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2014

Even though the one bedroom suite looked clean, there was a terrible smell that never left the area. Housekeeping made the bed by pulling up the bedspread but leaving the sheet at the bottom of the mattress. Left towels that were aging without doing anything else. Breakfast was good but the space to eat breakfast was very small. Carpets in... More 

Was this review helpful? Yes
Jennifer B, Director of Sales at TownePlace Suites Cincinnati Blue Ash, responded to this review

I would like to personally apologize for your experience during your stay with us. Thank you for providing us feedback from your most recent stay, I will communicate your concerns with the odor & shape of the carpets with our management team immediately. We continually try and do our very best for our guests, although unfortunately, sometimes we do fail.... More 

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