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Comfort Suites Berlin

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4810 TR 366, North Street, Berlin, OH 44610
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Best prices for: 1 room 1 guest
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Comfort Suites Berlin
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129 reviews from our community

Traveler rating
    95
    29
    2
    2
    1
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38
51
Solo
0
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (25)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We have been in the area many times but not for overnight . We decided for some downtime and casual relaxation. The choice to stay here made it an exceptional choice, comfortable room, warm staff , and lots of shopping and great Amihs style food in the area. We will be back!!!

Was this review helpful? Yes
BerlinOwner, Owner at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Guest, so glad you enjoyed your first visit we us. We really appreciate your kind words and we look forward to hosting you in the near future. Sincerely, Kent Miller More 

St Catharines
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there April 16,17, 2015,have stayed in Berlin before but this was the first time in this hotel. I believe it has recently had a huge makeover. Well it has paid off ten fold, it is a beautiful hotel, everything is brand new and the room we had was a king room with a pullout large room. Kitchen area and... More 

Was this review helpful? Yes
BerlinOwner, Owner at Comfort Suites Berlin, responded to this review

Dear Guest, Thanks for staying with us recently. I am really glad you enjoyed our new renovation makeover. So sorry for the issue with PTAC, thanks for letting us know. My staff really appreciates the recognition of their customer service, it is so important to us and you. We look forward to you staying with us again in the future.... More 

Harrisonburg, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went the last weekend in March and despite it seeming like the hotel was pretty full, it was really quiet. The renovations make this hotel! The rooms are very spacious and beautifully done. We were very impressed, great value! Despite being a 20 minute drive to the family we visit every year, we will definitely be back! Our regular... More 

Was this review helpful? Yes
BerlinOwner, Owner at Comfort Suites Berlin, responded to this review

Dear Guest, thanks so much for staying with us and taking the time to give us a review. So glad you enjoyed our new renovations. We are getting wonderful feedback from our guests on our new traditional look. I am so glad you had a relaxing time with us. We look forward to your return visit. Sincerely, Kent Miller More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

Most rooms have been updated. My room was clean, updated and spacious. Staff were very accommodating, offering help when I didn't even ask. Common areas are in good, clean condition as well. By and far, the friendly staff and their great customer service made this a very nice place to stay while traveling for work.

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Guest, Thank you for choosing us for lodging while away on business. We have just completed a full interior renovation of all our rooms and interior common areas and I appreciate your compliments on this. We are very excited to show our many other guests our "new Holmes County Amish Country look". We look forward to hosting... More 

McCordsville, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2015

I stayed at this Comfort Suites in Berlin, OH the first week of March 2015 and I had a great time. The location, in the heart of Amish country, is fantastic. The daily complimentary breakfast was delicious and plentiful with a rather large assortment of items, including hot and cold foods. While I didn't partake of the pool and workout... More 

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Thank you for the kind words. It was wonderful hosting you and your family while in Holmes County. I am so glad you enjoyed our large brand new renovated rooms. And thank you for the affirmations on the quality of breakfast that we have. We look forward to hosting you again in the future. Thanks Kent Miller, GM More 

Athens, AL
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2015

My daughter and I spent a wonderful week here for her 50th birthday. As usual, everything was top notch and the friendly staff was superb as always. Kent, Jennifer, Jolene, Leona, Ida and the rest of the staff made us feel so welcome. The new look was different for me at first since my husband and I had been coming... More 

Was this review helpful? Yes
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Dear B. Thank you very much for the wonderful review of our hotel and staff. We appreciate it very much and always enjoy when you visit. We are very happy that you are enjoying our newly renovated look! Take Care and we look forward to seeing you again soon. Jennifer Rangel Comfort Suites Berlin More 

Orrville, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2015

The staff was friendly. We loved to relax in the whirlpool. Also, the breakfast was delicious! We went on Sunday and had a relaxed afternoon with family. I really liked because the hotel is quiet and you can enjoy your time there!

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Guest, Thank you for recently staying with us, I appreciate your patronage to the Comfort Suites Berlin. I am so glad that you enjoyed our fresh hot daily breakfast that is free with the room. We know this is a very important for our guests and we allocate alot of time and energy to this. We just completed our... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

I will have to say that this is one of the cleanest looking hotels ever and the wait staff is absolutely terrific. Breakfast was great bed was comfortable however, I have one complaint .. I dont know how new this hotel is or if it had been remodeled or if it had new furnishing and carpet installed . But the... More 

Was this review helpful? Yes 2
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Dear Stanley, Thank you very much for your review of our hotel on your recent stay. We are very pleased you experienced our friendly staff, breakfast and clean rooms! We are currently under a complete interior renovation of carpet, case goods, paint & other items that will soon be completed. I am very sorry for the the unpleasant smell that... More 

Dryden, Virginia, United States
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 20, 2015

This was an extremely nice hotel... Staff was great, rooms very nice, and breakfast very good... The location is great so you van walk into town if you choose...we were only going to stay one night but liked well enough to stay another... Front desk very accommodating in giving us same rooms.. Also when we left was raining.. We were... More 

Was this review helpful? Yes
BerlinOwner, Front Desk at Comfort Suites Berlin, responded to this review

Thank you very much for the kind review for our hotel. We are very pleased you enjoyed your experience with us and that you extended your stay! We look forward to hosting you again soon. Take Care. More 

Lewistown, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 16, 2015

I stayed here for two nights, January, 9 & 10. What a disappointment. I travel a lot. I stay in a lot of Choice Hotels. This has got to be the worst. When entering the room I could see carpet wasn't very clean see attached photo; photo doesn't do justice. Went to close curtains only see the sheer curtain had... More 

Was this review helpful? Yes 1
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Berlin Guest, Thank you for staying with us and for taking the time to complete a TripAdvisor survey. I apologize for the issues that you had during your stay with us. Yes, we are going through a full interior renovation that we started in Dec 2014 and will have complete sometime in March of 2015. We are... More 

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