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Comfort Suites Berlin

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4810 TR 366, North Street, Berlin, OH 44610
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Comfort Suites Berlin
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126 reviews from our community

Traveler rating
    92
    29
    2
    2
    1
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37
50
Solo
0
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Most rooms have been updated. My room was clean, updated and spacious. Staff were very accommodating, offering help when I didn't even ask. Common areas are in good, clean condition as well. By and far, the friendly staff and their great customer service made this a very nice place to stay while traveling for work.

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Guest, Thank you for choosing us for lodging while away on business. We have just completed a full interior renovation of all our rooms and interior common areas and I appreciate your compliments on this. We are very excited to show our many other guests our "new Holmes County Amish Country look". We look forward to hosting... More 

McCordsville, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Comfort Suites in Berlin, OH the first week of March 2015 and I had a great time. The location, in the heart of Amish country, is fantastic. The daily complimentary breakfast was delicious and plentiful with a rather large assortment of items, including hot and cold foods. While I didn't partake of the pool and workout... More 

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Thank you for the kind words. It was wonderful hosting you and your family while in Holmes County. I am so glad you enjoyed our large brand new renovated rooms. And thank you for the affirmations on the quality of breakfast that we have. We look forward to hosting you again in the future. Thanks Kent Miller, GM More 

Athens, AL
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I spent a wonderful week here for her 50th birthday. As usual, everything was top notch and the friendly staff was superb as always. Kent, Jennifer, Jolene, Leona, Ida and the rest of the staff made us feel so welcome. The new look was different for me at first since my husband and I had been coming... More 

Was this review helpful? Yes
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Dear B. Thank you very much for the wonderful review of our hotel and staff. We appreciate it very much and always enjoy when you visit. We are very happy that you are enjoying our newly renovated look! Take Care and we look forward to seeing you again soon. Jennifer Rangel Comfort Suites Berlin More 

Orrville, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly. We loved to relax in the whirlpool. Also, the breakfast was delicious! We went on Sunday and had a relaxed afternoon with family. I really liked because the hotel is quiet and you can enjoy your time there!

Was this review helpful? Yes
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Guest, Thank you for recently staying with us, I appreciate your patronage to the Comfort Suites Berlin. I am so glad that you enjoyed our fresh hot daily breakfast that is free with the room. We know this is a very important for our guests and we allocate alot of time and energy to this. We just completed our... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

I will have to say that this is one of the cleanest looking hotels ever and the wait staff is absolutely terrific. Breakfast was great bed was comfortable however, I have one complaint .. I dont know how new this hotel is or if it had been remodeled or if it had new furnishing and carpet installed . But the... More 

Was this review helpful? Yes 2
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Dear Stanley, Thank you very much for your review of our hotel on your recent stay. We are very pleased you experienced our friendly staff, breakfast and clean rooms! We are currently under a complete interior renovation of carpet, case goods, paint & other items that will soon be completed. I am very sorry for the the unpleasant smell that... More 

Dryden, Virginia, United States
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 20, 2015

This was an extremely nice hotel... Staff was great, rooms very nice, and breakfast very good... The location is great so you van walk into town if you choose...we were only going to stay one night but liked well enough to stay another... Front desk very accommodating in giving us same rooms.. Also when we left was raining.. We were... More 

Was this review helpful? Yes
BerlinOwner, Front Desk at Comfort Suites Berlin, responded to this review

Thank you very much for the kind review for our hotel. We are very pleased you enjoyed your experience with us and that you extended your stay! We look forward to hosting you again soon. Take Care. More 

Lewistown, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 16, 2015

I stayed here for two nights, January, 9 & 10. What a disappointment. I travel a lot. I stay in a lot of Choice Hotels. This has got to be the worst. When entering the room I could see carpet wasn't very clean see attached photo; photo doesn't do justice. Went to close curtains only see the sheer curtain had... More 

Was this review helpful? Yes 1
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Berlin Guest, Thank you for staying with us and for taking the time to complete a TripAdvisor survey. I apologize for the issues that you had during your stay with us. Yes, we are going through a full interior renovation that we started in Dec 2014 and will have complete sometime in March of 2015. We are... More 

Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 3, 2014

Very pleasantly surprised by the comfort suites in Berlin. Have stayed at Comfort Inns before in other locations and none of them match up with this one. The hotel overall is in great condition and kept very clean. The staff is about as friendly and helpful as you can get. The hotel is located in the heart of Berlin with... More 

Was this review helpful? Yes 1
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Thank you very much for the great review! We are very happy you enjoyed our clean rooms and your kind encouraging words for our staff. We make every effort to ensure a great experience for each of our guests. We look forward to hosting you in the future. Take Care. More 

1 review
5 of 5 stars Reviewed November 16, 2014

This is a clean hotel and very comfortable space. Breakfast was good in the morning and free. The staff is so friendly & service was good and they went out of their way to make sure we had everything we needed. This hotel is so convenient to shops & to town. Pool, mini gym and hot tub were all clean... More 

Was this review helpful? Yes
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Thank you very much for the great review for our hotel. We are happy you enjoyed our cleanliness and comfort of your room. Your comments for our staff are very encouraging! We hope to see you again soon. Take Care, Jennifer Rangel FDM More 

Minneapolis, Minnesota
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 10, 2014

This is in a good location being close to many things within walking distance. Clean hotel and very comfortable space. Breakfast was good in the morning and free. Service was good and they went out of their way to make sure we had everything we needed. Town was cute and fun to walk around but it gets pretty busy, cross... More 

Was this review helpful? Yes
BerlinOwner, Front Office Manager at Comfort Suites Berlin, responded to this review

Dear Comfort Suites Thank you for the kind review of our hotel. We are very pleased you enjoyed your experience with us and found your room to be very clean and comfortable and your encouraging words for our staff and breakfast. We hope to see you again soon. Take Care More 

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