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Fairfield Inn & Suites Cleveland Beachwood

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3750 Orange Place, Beachwood, OH 44122
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Fairfield Inn & Suites Cleveland Beachwood
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141 Reviews from our TripAdvisor Community

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Traveler rating
    55
    44
    27
    9
    6
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62
25
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

i was surprised with the great price when I reserved this hotel but not so much after staying there. The hotel is dated and does give you a warm, new, fresh feeling. The check in staff was very professional and that was the best part. The rooms and hallways are also dated. The beds were very uncomfortable and the rooms... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear robbinsjnj, It was kind of you to acknowledging our friendly associates even though you did not find our accommodations or amenities to your liking. We appreciate our guests taking the time to provide us with valuable feedback, both positive and opportunities for improvement, as it fosters improvement. Thank you for staying with us. Sincerely, Ray Merle General Manager More 

Bexley, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was great. That being said the water slide was a big draw for us and we were checking in on Sunday and leaving on Monday. Big problem is the slide closes from 2pm Sunday through 5pm Monday!! This should be posted somewhere on the site prior to booking. Sausage for breakfast was wet and flavorless as well as... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear corndogy, Thank you for taking the time to share your review with us. It is encouraging to hear you liked our accommodations I’m so sorry for the disappointing experience you had due to the operation hours of our water-slide and quality of some breakfast items. Your feedback is welcomed as it allows us to monitor and improve the guest... More 

Yorkville, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Basic, fairly clean hotel, however, be sure to keep your valuables secured. Just spent 2 nights here recently because of appointments at the Cleveland Clinic. When we returned home to Chicago, we discovered items missing from my daughter's luggage including an running watch and a video game. We contacted the hotel to see if we had left the items behind,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear SuzMB, Guest comfort and security is our top priority. We do our best to locate left behind items for guests but we are not always successful; I'm sorry for your daughter's disappointment. Thank you for your time in reviewing our hotel. We hope that you will consider a return visit. Sincerely, Ray Merle General Manager More 

Memphis, Tennessee
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is clean and comfortable but the rooms and amenities are nothing special. The room is very basic with a small television and desk. The front desk staff was friendly and check in was fast and easy.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear MemphisTraveler_10, Thank you for your time in reviewing our hotel. I’m pleased to hear that our clean room and friendly staff made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Ray Merle General Manager More 

Westerville, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the 4th of July, our baseball team stayed here and had a great experience. The staff was very helpful in all aspects and made our stay even better. The pool was great and the boys used the slide over and over for hours. They had a lifeguard or 2 on duty which was a welcomed surprise. The rooms were... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Diamondfish61, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Ray Merle General Manager More 

Level Contributor
7 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We were told our room would have a refrigerator at time of booking. It didn't, but we didn't complain. The hotel was clean with comfortable beds and good breakfast. The pool was nice, but pretty crowded. You can hear everything from the room next door. Not the hotel's fault, but the kid's right next to us were screaming and from... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear rs1018 I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a comfortable stay. Again, on behalf of our entire team – I offer my... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

our family of 4 stayed at the Fairfield Inn during our visit to Ohio. Initially, the hotel seemed pleasant and clean. The first night one of the beds had a divid in the middle that made it seem as if I was going to roll into the middle. On another night someone must have pulled the fire alarm and we... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Angelwings12601, Please accept my sincere apology that the fire alarm interrupted the comfort of your stay. This was an extraordinary circumstance and not indicative of our norm. Additionally, I regret our lapses in housekeeping service. Our associates strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to... More 

Bethany, Oklahoma
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly, and the rooms were very nice and comfortable. Great shower, plenty of towels, pillows, etc. The pool area was large. Used the treadmill and weights in the Fitness Room. We enjoyed our stay very much. 2 adults, 3 kids under 9. 3rd floor.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Jackie S, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Ray Merle General Manager More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 16, 2015

Would definitely stay again. After a long day's drive, through thunderstorms and hail, we were spent! This was a nice oasis. The young man at the desk was so wonderful and helpful. It was a nice end to a very exhausting day. The room was very nice and comfortable and clean.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Ariesvee, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly associates and comfortable room made for an enjoyable stay after a long drive. There is no better compliment than a return visit, so we... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 4, 2015

The hotel was very clean; very nice staff; they must have bought black out curtains, because both windows in our suite had blackout curtains. Selected hotel because of the indoor pool and water slide . . . something fun and different for the kids. Based upon our 24 hours, they clearly get a lot of family stays. There were about... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Jacob E, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Ray Merle General Manager More 

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