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Fairfield Inn & Suites Cleveland Beachwood

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3750 Orange Place, Beachwood, OH 44122
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Fairfield Inn & Suites Cleveland Beachwood
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Fairfield Inn & Suites Cleveland Beachwood
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Fairfield Inn & Suites Cleveland Beachwood
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128 reviews from our community

Traveler rating
    53
    40
    24
    5
    6
See reviews for
56
24
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a great time at Fairfield Inn & Suites Cleveland Beachwood, the staff was wonderful! Even when we checked in late at night the front desk was helpful and nice. We enjoyed the pool and hot tub and it was very relaxing (they even had a water slide!) The room was clean and well maintained and even though we didn't... More 

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Columbus, Georgia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very clean. The breakfast offers more variety than one would expect. They offered turkey sausage and some other healthier items. There is also coffee available 24 hours. Front desk staff were friendly and helpful. We had a problem with a sink not draining and they sent a fella right up to fix it.

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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall a decent stay- nothing over the top. I stayed there about a year a go to catch the Indians home opener and it got the job done. One thing I did notice was a friendly housekeeping staff...you don't always get that so that was nice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Jordan P, We're happy to hear from you! It's great to know that you enjoyed our friendly service as well as our great location. Please plan to visit us again the next time you travel to the area. Best, Ray Merle General Manager More 

Youngstown, Ohio
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a Friday and Saturday night, as I had an all day conference in downtown that began early Saturday morning - and I didn't want to pay downtown hotel prices (yikes!). Paid for the room through AAA, so the price couldn't be beat. Check in was easy, although it took a little time because the very friendly front... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear OrionOctober, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m delighted to hear you enjoyed our friendly service and comfortable accommodations. I'm sorry that inconsiderate guests interrupted the comfort of your stay, but glad that our staff was able to resolve the issue. Thank... More 

Middleburg Heights, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband and I took our three children there for a one night stay so our kids could enjoy the pool for the night. We called the hotel directly to make the reservation to see if they could accommodate five people in one room. We were assured no problem they have an air mattress that we could use. Great...so we... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear booster001, I sincerely regret your registration experience. We pride ourselves on providing sincere hospitality so our lapses during your stay are being taken very seriously. Additionally, I apologize that inconsiderate guests interrupted your husband's sleep. It was kind of you to note our comfortable accommodations and ample breakfast. The little details definitely do make a trip and we regret... More 

MOSCOW
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 12, 2015

I have been here in the past, but today's stay I encountered a few bumps. The hotel is older, but very well maintained. It has 4 floors and quite a few older rooms with smaller baths. When I checked in about 8PM as a Marriott Platinum member, I did not get an appropriate greeting from the front desk in recognition... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Alex P, Welcome back! I’m sorry that we did not provide you with the exceptional stay in which you've become accustomed. Additionally, I regret that you were not recognized as a Marriott Rewards guest upon registration; please forgive us. Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for... More 

1 review
5 of 5 stars Reviewed March 12, 2015

I always, I mean always stay at a marriot location. Ad a business owner I can recognize they are on the top,of their game. I went to my room and it kinda smelled like smoke but they tried to clean it. Some people are so rude tosmoke in a non smoking building. I went to the front desk talked to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Lawnboy R, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. I'm sorry for you experience with the first room, but glad that Mike was able to take care of... More 

Syracuse, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

This was on the go booking. We were coming home from a long trip (9 hrs ) with 2 kids and decided we should stop somewhere and stay the night. I searched and booked via my phone and since I am generally a fan of fairfield Inn we decided to book there. Great location. Resturants are some shopping is close... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Deesfamily, We appreciate you taking the time to share your experience with us. We love hearing that your family's stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Please visit us again. Best, Ray Merle General Manager More 

Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

We've been staying at this hotel a couple times a year for the past three years. It's convenient, rooms are a decent size though nothing over the top. The place is clean enough but doesn't sparkle and staff can vary from super-friendly to can't-be-bothered. Indoor pool & fitness center are always in working order and the breakfast has something for... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Run2Ski, Welcome back. Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I have noted your comments regarding our front desk associates.We appreciate you choosing our hotel while in the area... More 

Sunny Pittsburgh
Top Contributor
53 reviews 53 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 28, 2014

The place is easy to get to from highway, restaurants directly across and beside Fairfield PLUS the Inn has a GREAT breakfast selection for almost any type of breakfast choice. Rooms very clean staff friendly, I had bad experience because equipment to work on building was parked right outside room and started to run engine because temps were very low... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland Beachwood, responded to this review

Dear Honda4, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement, that allow us to serve our guests better. I'm sorry that work vehicles interrupted the comfort of your stay and thank you for bringing that to our attention. Please visit us... More 

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