I used my hilton honors pts. to get a free night, here. Tim, the front desk clerk was extremely helpful since we arrrived late at night. Bkfst, room & business ctr. were great. They even gave us a snack to take along for rest of trip. It is a good location next to Bahama Breeze, and close to Whole Foods,... more

The hotel was clean and nicely decorated. We stayed on a Friday night after spending the day in Cleveland. The room was clean and the beds were comfortable. The room had all of the amenities that an upscale hotel would have. My sons (ages 9 and 12) enjoyed the pool. The water was at a decent temperature compared to other... more

Let me start by saying that this property is very nice. the lobby area is beautiful and quite large with very nice seating areas! Nice, easy access to the highway also. Staff was great. My only issue was that I prefer to pay cash upon arrival, in order to check out quickly in the am. (I have stayed at 6... more

Great check in, GREAT BED!!!!! Everything was wonderful, and we have found our new "go to " place when we stay in Ohio to visit family. more

Shocked because we (my wife and I) expected far less than we received. This hotel is incredibly well designed and managed. The customer service attributes are simply over the top. While we have morphed into Four Seasons/Peninsula-type travelers (Lord!), this was a family visit (funeral) and we just wanted good, clean and servicable. Instead, we got the Four Seasons treatment... more

Hotel per staff is 4 years old. The room I had looked brand new (carpet, furniture, bathroom, etc). The bed was as comfortable as the Hilton, Westin, etc dream bed. The staff of the hotel were extremely friendly and went out of their way with guests to make them feel at home. The only negative is no bar, but Bahama... more

I wasn't expecting much from the Hampton Inn just outside of Cleveland. I went with a group of business colleagues and we weren't planning to spend much time in the hotel anyway. Well, I had an upgraded room (with a wet bar, microwave and fridge), but the best part was the BED. It was the most comfortable bed I have... more

We stayed for two nights at this hotel in Beachwood, Ohio and were very please and delighted at the service and accommodations. The room was very clean and the free breakfast was good and plenty. The staff was very helpful and answered any and every question immediately. The hotel has everything one needs while traveling away from home. A great... more

Our daughter goes to Case and I needed a place to stay after driving her and her belongings to school. I did not need to be downtown so I chose this hotel, that is part of the "Beachwood Strip" of hotels and chain restaurants on Orange Avenue. As one who travels a lot, I appreciated how friendly and helpful the... more