Hampton Inn & Suites Cleveland-Beachwood (Ohio) - Hotel Reviews

Rajni P

Philadelphia, United States

1 review

Reviewed May 24, 2013 NEW

Stayed here for three nights. It is a nice clean hotel. Parking is well lit. All staff from front desk, breakfast staff and cleaning crew - all curteous and helpful. Easy to get to Case Western Reserve University

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sanray19

1 review

“Quality of this hotel”

Reviewed May 17, 2013

This hotel is excellent in every way. Specail rates apply if you are visitng Cleveland Clinic, have an AARP membership, or are a senior. Continental breakfast is excellent with do it yourself waffle maker, breakfast meats, etc. Highly recommended for Cleveland visitors maintaining high quality of Hampton Inn reputation.

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Dear Sanray19, First and foremost, thank you for choosing to stay at the Hampton Inn & Suites - Cleveland / Beachwood during your recent travels. I am certainly excited to hear that you enjoyed your experience at our property and that you were able to take advantage of our complimentary breakfast, including the waffles! Please know that your feedback is... More

KathyEP

Council Bluffs, Iowa, United States

Senior Contributor

22 reviews

10 hotel reviews

Reviews in 11 cities

8 helpful votes

“Nice Hotel for Business in East Cleveland”

Reviewed May 8, 2013

Recently I stayed two nights at this Hampton Inn and found it to be a very good experience. They were in the process of renovation, but you would never know that as the construction workers were very quiet and clean. I thought that the hotel looked great so I am not sure why they are going through this renovation. The... More

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Dear KathyEP, Thank you for giving us such a great review. I am happy to hear that our hard work with trying to keep the renovations out of the way has worked. My staff will be happy to hear that there attention to detail and there efforts have paid off. Hopefully you will get a chance to come back when... More

A TripAdvisor Member

“Excellent Value”

Reviewed May 7, 2013

Stayed one night and was impressed with the condition of the room and hotel lobby. They are remodelling, but did distract from the stay. Should of brought bathing suit for use in the indoor pool. Breakfast was fair, but overall, great value.

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Thank you for taking the time to give us a review. I apologize for the renovations going on during the time of your stay. We tried very hard to have this process not disturb our guests. I hope it was not a big inconvenience. I hope you have a chance to come back to see our renovated hotel in the... More

Andrew S F

Waynesburg, PA, United States

1 review

“Just one night.”

Reviewed May 6, 2013

We needed just a clean, safe room for just one night. This was it, all went well, wish we had the time to enjoy the breakfast---it looked and smelled excellent! Friendly service, competent, cheerful staff. Clean room. I would stay there again. Further, I would recommend this hotel to family and friends. No problems, no hassles, they even re-signed me... More

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Dear Andrew S F, Thank you for taking the time to give us a great review. I am happy to hear that we were able to reinstate your Honors account for you. I will definitely let me staff know what a great job they are doing. Hopefully you get a chance to come back to our hotel so you can... More

Kerry B

Brockport, New York, United States

1 review

“Everything was perfect!”

Reviewed May 2, 2013

I brought 16 basketball players and 3 coaches to this hotel for a tournament we were playing in. I worked with a sales coordinator before the trip who was kind, efficient, and readily available to answer any questions. Everything was perfect form the moment we arrived. The hotel staff had all the door keys arranged by coach and broken down... More

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Dear Kerry B, Thank you for taking the time out of your busy day to give us a great review about our hotel. I am glad to hear that our Sales department was accommodating for you and that your group was taken care of. We try to make the check in process as easy as possible. Feedback such as yours... More

scott6428

Toronto

Senior Contributor

31 reviews

30 hotel reviews

Reviews in 27 cities

23 helpful votes

“Average hotel - excellent staff.”

Reviewed April 28, 2013

Not the newest hotel but clean and comfortable. The first thing that got my attention was the late night check in. I've never met a more friendly night desk guy before and check was super fast. The service staff were also friendly any time I saw them in the hallways I always got a pleasant greeting. The room itself was... More

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Dear Scott6428, I can’t tell you how nice it was to see your glowing review about our hotel. The staff will certainly appreciate your comments about their friendly demeanor. We hope you have a chance to come back to see our newly renovated rooms, we are in the process of finishing the decor and getting new furniture in all guest... More

A TripAdvisor Member

“Great hotel in near colleges”

Reviewed April 25, 2013

Stayed here to see my son play in his spring game at Notre Dame College. It was in a good location and had lots of restaurant choices within walking distance. The breakfast was great it had healthy options that made it easy to stay with my healthy eating.

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Thanks for the great review. I am glad that our location fit your needs and that we had great restaurant options for you to choose from. We are happy that you enjoyed our healthy options in breakfast also. Our breakfast staff works very hard to make sure no detail is overlooked. Please come back and visit us again sometime, we’d... More

jpmaine76

Wexford,Pa

Top Contributor

67 reviews

26 hotel reviews

Reviews in 29 cities

21 helpful votes

“Outstanding location..”

Reviewed April 24, 2013

Cleveland's Hampton @ Beachwood is a top notch Inn. From the check in with Dante starting off the weekend with a warm welcome.. Very easy access from I-271 near Shaker Heights. Upscale treatment is the cover story for this location.. Room was very clean, as was the entire property. Nice breakfast selection and a large open eating area..; well planned... More

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Dear JPMaine76, I can’t tell you how nice it was to see your glowing review about our hotel. The staff will certainly appreciate your comments about their friendly demeanor and I know they truly enjoy chatting with the guests and meeting new people. Feedback such as yours is what makes our job rewarding, and we do hope you’ll come back... More

Mitchell S

zanesville, United States

1 review

“Unsafe- Better choices in the area”

Reviewed April 20, 2013

I returned from work at supper and found my door was propped open with the indoor scrutiny latch. I am not sure how long it had been open. I definitely did not leave in the morning with the door like this. Someone form the hotel had left the door propped open.Thank goodness I didn't have anything valuable in the room... More

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Dear Mr.Stillberger Thank you very much for your taking time to write a review about our hotel. I understand that you had some issues that inconvenienced you and I truly apologize for this. I am so sorry if you found your door open when you arrived. Our main concern is for all our guests’ safety and I appreciate you bringing... More

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Hampton Inn & Suites Cleveland-Beachwood Hotel, Ohio

Hampton Inn & Suites Cleveland-Beachwood

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