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Extended Stay America - Cleveland - Beachwood - Orange Place - North

2.0 of 5
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3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
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Extended Stay America - Cleveland - Beachwood - Orange Place - North
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Ranked #12 of 13 Hotels in Beachwood
A recent review
5 of 5 stars Reviewed April 27, 2013
pandabub Youngstown, Ohio
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Cleveland - Beachwood - Orange Place - North
See the most recent reviews
Youngstown, Ohio
2 reviews
5 of 5 stars Reviewed April 27, 2013

Our stay at Homestead Suites was very pleasant. It was comfortable and peaceful. The front desk clerk was so helpful and courteous from the time I came through the front door until we left the the next day. We will definitely stay there again with our next trip to Cleveland.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that your stay was comfortable and peaceful. Also, that our Front Desk Agent was helpful and courteous throughout your stay. It is so rewarding to know that our team is taking care of our guests and treating them like family! Once more, thank you for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2013

My stay at homestead suite was one of the best experience I had I awhile at a hotel. Come here if you want up feel like you are home..... The rooms are clean bed and pillows are Both comfortable. The service whe checking in was great the girl was very helpful. Answered all my questions that I had.....

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear Britbrat427, thank you for your great review of our property. I'm so pleased to hear that your experience was so great! We take great pride in treating our guests like family! To hear we made you feel like that is wonderful! Our Team will be very pleased to hear your feedback on their customer service and cleanliness throughout! Thank... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2013

Homestead Studio Suites, are very nice. What stood out to me the most was the most awesome customer service. Front desk, Christina & Deeana were the nicest people to encounter. The maintenance man, Kevin was very nice and courteous as well. I do intend to return to Homestead Studio Suites. Customer service is very vital for a business and having... More 

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear Chu3, Thank you for your great review of our property and Team. We pride ourselves on taking care of our Guests just like our Family! To hear we did just that, reassures me that our Team is taking care of our Guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Union Mills
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 27, 2013

I had booked on line but when we got there I was asked about my reason for my stay, I explained that my wife was going to the Cleveland Clinic and then was told about the discount for the Clinic. This lowered the rate alot which made me quite happy. The room was clean and the kitchenette was very useful.... More 

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear Dennis S, I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment.... More 

Sherburne, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 9, 2013

We stayed 3 nights, and from the time we checked in to the time we checked out the staff was helpful, wonderful and friendly. They answered all our questions and did everything they could to make our stay great. The rooms were clean it was quiet and a very enjoyable stay thank you all so much

Was this review helpful? Yes 3
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear Momshadow, Thank you for your great review of our property. It's great to hear that our Team was helpful, wonderful and friendly! Our goal is to provide all of our guests with great customer service and enjoyable stays! To hear that we did just that makes me very proud of our Team! Thank you again for sharing your experience... More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2012

The recently renovated rooms are excellent. The rooms now have a very modern look and feel. The price point combined with these new amenities makes this hotel one of the best choices for this part of Cleveland. I stay at this property weekly and feel it is a great value.

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear David K, We really appreciate the great review after your most recent stay! It's great to hear our renovated rooms have a modern look and feel! We're really excited about our renovation and can't wait until the hotel is completed! Thank you again for sharing your experience with us! We look forward to seeing you next week! More 

Lititz, Pennsylvania
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 10, 2012

I picked this hotel because it was a great location near the customer's office and there is a grocery store close (Giant Eagle about 1 mile on Chagrin) and plenty of delis and restaurants close (Red Lobster is within walking distance). The room rate was about $ 30 less than the other hotels so it was also priced right. Some... More 

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear on the road bill, Thank you for taking the time to write a review of your stay. It's great to hear that you found our location and price a great value! You mentioned a previous stay at the Homestead in Connecticut where you received Housekeeping Service 3 times a week, and with us you didn't. I'm terribly sorry if... More 

Chicago, IL
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 5, 2012

Not clean. Cigarette burns in the sheets/quilt. You call that a quilt? It felt like cardboard. Towels felt like sandpaper. This hotel spared no expense... er... they paid no expense to keep the rooms nice. If you like retro though, it looks like it was last decorated in 1982.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear goldendaniel, Thank you for your recent review of your stay. I am disheartened to read your review and to learn of the issues you experienced. I'm sorry you found our towels to resemble sandpaper, our decor outdated, and burns in your bedding. Please know this is not the impression we wish to give our guests. I have passed along... More 

Cleveland
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed November 1, 2012

We needed a respite from the three-days-and-counting power outage at our house during the storms brought here from Hurricane Sandy. This hotel was one of only three listed in this area under $100, so we took it for one night at $85 plus fees. Even at this reasonable price, it's not worth it. The TV is a nice size, and... More 

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear BSFOG, Thank you for taking the time to write a review of your stay. I am disheartened to hear you did not enjoy your stay and you didn't inform us of these issues you encountered while at the hotel. I'm pleased to hear you found our televisions to be a nice size and our rooms spacious. We are scheduled... More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed October 14, 2012

We were 4 couples from Kentucky on a get away 4 day trip to Cleveland. Very convenient location, friendly staff, clean rooms, safe. It's definitely a lower budget hotel....hence the affordable cost. Two objections: They need to invest in better towels for their bathrooms. And, they use a strong disinfectant that offends some. It's within walking distance from that famous... More 

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Dear Leon, Thank you for your great review of our property. I'm glad to hear you and your friends had another enjoyable get away at our hotel. I'm very pleased to see repeat guests through the years having an enjoyable stay! We've taken your feedback regarding our towels and I'm happy to say we've changed suppliers! Thank you for informing... More 

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