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Extended Stay America - Cleveland - Beachwood - Orange Place - North

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3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
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1 room 1 adult
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Extended Stay America - Cleveland - Beachwood - Orange Place - North
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73 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cleveland - Beachwood - Orange Place - North
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Rochester, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

Arrived at the hotel and were told that they were overbooked and did not have a room for us, despite a reservation. Then put us in one of the worst rooms we have seen in a hotel. Dirty, stained carpeting. Moldy shower fixtures. Stained desk chair. Dirty desk. Linen was so bad we were forced to purchase some locally as... More 

Helpful?
Thank Kato89
Raleigh, Canada
1 review
5 of 5 stars Reviewed July 31, 2014

Clean and quiet. Excellent value. Near I-271. Considering you get a complete kitchen with refrigerator, you can't beat the value. Room was large even though the bed was king size. TV was very good condition with good selection.

Helpful?
Thank sgarfiel
Chicago, Illinois
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 30, 2014

First off, make sure you are at the correct building. My reservation confirmation came up at the south building so I got dropped off there. After waiting 15 minutes to check in, there was a line of 5 people waiting and one slow woman working the desk. When I finally got to the front of the line she told me... More 

Helpful?
Thank 584AndreaG584
Cedar Rapids, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 10, 2014

I've stayed at this hotel 3 or 4 times previously, no problems. I checked in this time with my wheelchair bound wife, only to enter our room which had been used and not cleaned (probably by a staff member from appearance). I called front desk, she apologized, and proceeded to tell me she no other accessible rooms available. So, at... More 

Helpful?
Thank Terry H
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 7, 2014 via mobile

After the extraordinarily grouchy front desk person finally came out of the back with a very gruff "what can I do for you" he got us into to #1 I opened the door to the nonsmoking room and it was filthy, looked as if someone was currently living in there in a cloud of smoke. We went back down and... More 

Helpful?
1 Thank Matthew F
Georgetown, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 10, 2014

There was a party on our floor and the smell of marijuana was coming through the vent. When I complained to the front desk I was asked "Well what do you want?" At that point I just walked away. I also have not been to a hotel where the smoking and non smoking rooms were in such proxsimity to each... More 

Helpful?
2 Thank Zetablu11
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we did not provide you with an home away from home experience. I discussed your comments with our staff and we are taking the appropriate corrective measures to insure that this does not happen again. We continually work to improve our hotel, so I really appreciate you... More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 22, 2014

I recently stayed at the Extended Stay America in Beachwood, Ohio at the North location. I knew it wouldn't be the Taj Mahal, but damn... I pulled up and there was trash around the entire building. Don't they clean up outside! I went in and all I heard was a barking dog. The longer I stood here, the worse it... More 

Helpful?
2 Thank Susan M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 9, 2014

No hot water in hotel horrible experience..almost a whole day and not repaired yet. Dirty pot in cabinet alarmed when I tried to use it to cook so disgusting. The furniture in suite is outdated. I WISH I WOULD HAVE SELECTED ANOTHER HOTEL.

Helpful?
2 Thank pinkynigel
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of our hotel. I sincerely apologize that we did not have hot water during your visit. As well, I am sorry that your dishes were not properly cleaned prior to your arrival. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We... More 

Beachwood, Ohio
1 review
3 of 5 stars Reviewed February 21, 2014

Its ok but for almost one hundred dollars a night it should have 24 hour service, a better breakfast, trash room should be empty every day. Also it smelled like weed in the hallway for a whole week. The parking lots were full of work trucks blocking all the parking spaces. Some of the staff was never at the desk... More 

Helpful?
Thank ccsb76
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry for the issues you had regarding our grab-and-go breakfast, our trash rooms and the service provided at the front desk. As this hotel’s manager I can assure you that I have taken the appropriate action to ensure your experience is... More 

Arlington Heights, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 30, 2013

Stayed here for 3 weeks straight to avoid flying during holidays and eating out all the time. In fairness, this IS an inexpensive hotel for area. If you want Marriott or Hilton service and amenities, then stay there. Geez. Hotel staff consistently pleasant. Extra ‘maid service’ available by signing up and paying $10. Otherwise, once a week. Each week she... More 

Helpful?
1 Thank Once11Now7
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

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