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All 13 Beachwood hotels

Extended Stay America - Cleveland - Beachwood - Orange Place - North

2.0 of 5 Hotel   |   3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
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Extended Stay America - Cleveland - Beachwood - Orange Place - North
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Ranked #12 of 13 Hotels in Beachwood
A recent review
5 of 5 stars Reviewed July 31, 2014
sgarfiel Raleigh, Canada
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69 reviews from our community

Traveler rating
    17
    9
    7
    19
    17
See reviews for
18
6
10
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 of 5 stars Reviewed January 21, 2015 via mobile

Check-in was nice. The two ladies I dealt with were nice. The room? Different story. Bathroom towels were scratchy, stained. Bed was filthy, like it had not been changed. Hair, tiny black specks, stains, odor. The 2 burners to cook on in kitchen did not work. Closet doors were so hard to open and close. Never again. Ick! So glad... More 

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Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. The problems you described, in your review are not acceptable and its very obvious there was a breakdown by housekeeping and the person inspecting the room. I sincerely apologize for your experience. To make sure this doesn't happen again, I am retraining the laundry department... More 

2 reviews
2 of 5 stars Reviewed September 10, 2014

I prepaid through a 3rd party site for my room at the Orange North ESA. Upon my arrival there was a crunchy carpet, stains on the towels and bed linens, leftover food in the sink, and a bug in a drawer. I don't need much out of a cheap hotel, only for it to be clean, which this definitely wasn't.... More 

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Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Lindsey - Thank you for taking the time to write a review of your stay. The condition of your room that you described is unacceptable. Please accept our apologies. We can assure you that we have discussed your review with our housekeeping staff to make sure your experience is not repeated. We continually work to improve our hotel, so we... More 

Livingston
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 3, 2014

I arrived for my four night stay around 4pm on a Saturday. And the woman behind the front desk checked me in. I'm handicapped and had requested a room close to the elevator which, it turns out, she had provided me so everything started out nice. I asked if there was anyone there that could help me move my suitcase... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for bringing this to our attention. We sincerely apologize for the inconveniences you experienced during your stay. We will work with our staff to make sure we are always accessible to our guests and providing quality hospitality at all times. We will also have our maintenance engineer address the issues in your room. We continually work to improve... More 

Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2014

Front desk was not very friendly. Requested a complete set of kitchen items during the check-in and was told they would be brought to the room and that did not happen. Bed was squeaky with low grade linens. Bathroom was outdate with old stains. Hallway smelled and was not vacuumed the 2 nights we stayed as we continued to see... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that your customizable kitchen pack was not delivered and that your stay did not meet your expectations. We will review your feedback with our front desk staff to ensure we... More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 13, 2014

I came to the hotel at 11:10 PM (we booked the room the day prior) and the front door was locked. A sign said that if you come in after 11:00PM pick up the phone next to the door and press zero to be connected to front desk. I did that and it was broken, so I banged incessantly yet... More 

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Pollard, Alabama
1 review
1 of 5 stars Reviewed August 7, 2014

Staff was rude and had an attitude because I requested dishes, dish and bath towels, remote control for t.v., and ashtray. We also had to ask for a coffee machine, I finally had to go down to the front desk to retrieve towels. The guest attendant was very rude and she was acting like I was getting on her nerves.... More 

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Rochester, NY
2 reviews
1 of 5 stars Reviewed August 5, 2014

Arrived at the hotel and were told that they were overbooked and did not have a room for us, despite a reservation. Then put us in one of the worst rooms we have seen in a hotel. Dirty, stained carpeting. Moldy shower fixtures. Stained desk chair. Dirty desk. Linen was so bad we were forced to purchase some locally as... More 

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Raleigh, Canada
1 review
5 of 5 stars Reviewed July 31, 2014

Clean and quiet. Excellent value. Near I-271. Considering you get a complete kitchen with refrigerator, you can't beat the value. Room was large even though the bed was king size. TV was very good condition with good selection.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 30, 2014

First off, make sure you are at the correct building. My reservation confirmation came up at the south building so I got dropped off there. After waiting 15 minutes to check in, there was a line of 5 people waiting and one slow woman working the desk. When I finally got to the front of the line she told me... More 

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Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 10, 2014

I've stayed at this hotel 3 or 4 times previously, no problems. I checked in this time with my wheelchair bound wife, only to enter our room which had been used and not cleaned (probably by a staff member from appearance). I called front desk, she apologized, and proceeded to tell me she no other accessible rooms available. So, at... More 

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Additional Information about Extended Stay America - Cleveland - Beachwood - Orange Place - North

Address: 3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
Phone Number:
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Cleveland - Beachwood - Orange Place - North 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Homestead Studio Suites Cleveland/Beachwood Hotel Beachwood
Homestead Beachwood
Homestead Suites Beachwood
Homestead Studio Suites Beachwood
Beachwood Homestead Suites
Extended Stay America - Cleveland - Beachwood - Orange Place - North Ohio

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