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Residence Inn Cleveland Beachwood

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3628 Park East Drive, Beachwood, OH 44122
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Residence Inn Cleveland Beachwood
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Residence Inn Cleveland Beachwood
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129 reviews from our community

Traveler rating
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    4
    3
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58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Albany, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family gathered in Cleveland for the tragic death of a very young, vibrant woman who died from lung cancer. She never smoked a day in her life. While looking at hotels near the funeral home, the Residence Inn in Beachwood had two bedroom suites with two bathrooms and full kitchens for a very reasonable price. The staff was so... More 

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Pepper Pike, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

We needed a place for friends to stay for four weeks. The Residence Inn Cleveland Beachwood is right in our own backyard, but we had no idea how special it is. It exceeded our expectations. It is a beautifully recently renovated property. The two bedroom suite was amazing, with two bedrooms, two bathrooms and a spacious common room. The included... More 

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Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for staying with us and for taking the time to provide such wonderful feedback. We will be sure to share your comments with the staff and we hope we get to see you again soon! Thank you! More 

Upstate New York
Top Contributor
104 reviews 104 reviews
61 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel before and we will continue to return when we are in the area. This time we stayed in a two bedroom suite on the third floor. We parked near an entrance where we were able to take an elevator to our floor. There are several different elevators located throughout the hotel which means you... More 

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Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you so much for your kind feedback about our hotel. We truly enjoy having you stay with us and hope you will be back again soon! Thank you! More 

Baltimore, MD
Top Contributor
78 reviews 78 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located outside of Downtown Cleveland, surrounded by other hotels. I was travelling on business, so I didn't select the hotel, but I'm glad they did. The spacious room was comfortable and had been recently renovated. I had trouble with the sound of water from the room above me waking me up in the middle of the... More 

Was this review helpful? Yes 1
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for staying with us and for taking the time to provide us with feedback about your stay. I am happy to hear that our associates were there to point you in the right direction. I will certainly address the cleanliness of the hallways with my housekeeping staff to ensure we are taking care of our public... More 

de
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was selected for the extra sitting area and because facility allowed dogs. King size bed was comfortable, but room provided to us had only shower, no tub. Efficiency unit had only 4 sets of silverware so needed to do dishes more frequently. Staff was very friendly and attentive. Although full buffet breakfast was free, breakfast area was very crowded... More 

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Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you for staying with us and for taking the time to provide feedback. I am very sorry to hear about the mistake our housekeeping team made in regards to your personal coffee maker. If there is anything I can do for you or if you would like to speak about it, please feel free to call me at the... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice. The room was nice and spacious with a fireplace. It is very modern. The staff were very pleasant and welcoming. The breakfast was pretty good, nothing super special. We stayed for a couples weekend.

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Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for the kind feedback and for staying with us. We appreciate it and hope to see you again soon! More 

Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 26, 2015

We were in town for an appointment at Cleveland Clinic, Beachwood. This is a great location. The staff were very friendly. We had a 2BR. Our room was on 3rd floor in a corner - under the Sleep Study rooms (4th floor). It was very quiet. We will be back.

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Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

We are glad to hear that you enjoyed your stay with us. Thank you very much for the positive feedback and we hope to see you again soon! More 

Rochester, New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 16, 2015

We were visiting friends in Shaker Heights and found the price to be reasonable and the location very convenient, close to Shaker neighborhood as well as the expressway from which we came. We arrived just as the remodeling was near completion. Our 2-room suite was lovely, completely re-done, spotlessly clean and larger, better equipped than expected. The breakfast was included,... More 

Was this review helpful? Yes 1
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for staying with us and for your kind words. We appreciate your feedback and hope you will visit us again when your travels bring you back to Beachwood! Thank you! More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 23, 2015

This Hotel was undergoing renovations. I had stayed in a Residence inn in NY which was going through renovations so I knew it would not be bad. The rooms are beautiful impeccably decorated. Fireplace really nice. The service is totally Marriott, meaning great. I only have 2 bad things to say. 1-They don't have any dead bolts on the door.So... More 

Was this review helpful? Yes 1
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you for choosing the Residence Inn Beachwood for you stay and for taking the time to provide feedback. We are currently undergoing renovations of the hotel. The majority of our rooms have been renovated and we are finishing up our lobby and breakfast area shortly. Part of this renovation involves upgrading all of our guest rooms doors and locks... More 

Oklahoma City, Oklahoma
Top Contributor
60 reviews 60 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 14, 2014

Met up with some friends in Cleveland and stayed in a two room suite. It's a bit old but they were renovating while we were there. Renovations did not interfere with or disturb our stay. We look forward to coming back when the room fixtures are updated. Staff was friendly and helpful although housekeeping was very late on the first... More 

Was this review helpful? Yes
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for choosing our hotel and providing feedback about your stay. We are always looking for ways to improve our guests stay and we appreciate what you have to say. We have added a light to our entrance sign to help direct guests to our temporary entrance during the renovations. We hope you will visit us again... More 

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