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DoubleTree Cleveland East/Beachwood

3.5 of 5 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
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DoubleTree Cleveland East/Beachwood
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DoubleTree Cleveland East/Beachwood
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308 reviews from our community

Traveler rating
    91
    93
    61
    42
    21
See reviews for
92
35
12
134
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Portuguese first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (62)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (40)
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United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I only stayed one day on a business trip, but the service was great and the beds are immaculate. I had the best sleep I've had in a long time. I also ordered room service for breakfast. They were very quick! The restaurant closed late(11p.m) which I was very impressed to see considering I didn't check in until after 10... More 

Review collected in partnership with DoubleTree by Hilton

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Atlanta, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall ok stay. Staff was nice. Restaurant was good. Rooms very loud and dated. Good area for going out to eat and shop an easy access to highway. Just wasn't that pleased with the room itself. Needed painting/wallpapering refreshing and a new heating system

Review collected in partnership with DoubleTree by Hilton

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clevland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay was great! However there were a few issues, one being with the bed. Once I sat down on the bed it slipped off of the frame and slammed on the floor, then again the next day. Other than that there really were not any issues.

Review collected in partnership with DoubleTree by Hilton

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Wake Forest, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was wonderful. The upgrades they have made are fantastic! My only comment would be that I miss the bar food that used to be served rather than the up-scale menu that is now in place. The room was clean, the staff was friendly and helpful, and the location is perfect for business. There are also several shopping areas nearby... More 

Review collected in partnership with DoubleTree by Hilton

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herndon, United States
1 review
5 of 5 stars Reviewed 1 week ago

We landed after only getting 3 hrs sleep; driving one hour to get to airport; arriving and having to wait for our rental car, all to get to the hotel at noon. DeBorah at the front desk as well as Kameela were soooooo awesome in accommodating our schedule, they were able to secure a king bed and handed us our... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear William M., Thank you for your kind words about your recent stat at the DoubleTree Beachwood Hotel. I have taken your review and shared it with the entire hotel team. Both associates that you mentioned are great team members and enjoy the compliments. As a leader at the hotel, I constantly strive to give both positive and constructive feedback,... More 

Atlanta, GA
Top Contributor
94 reviews 94 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had 5 rooms for one night for a client visit. The heater in the room was so loud we couldn't sleep. 3 others in our group had the same issue. We ordered breakfast at 8:58 AM with our party having to leave at 9:30. At 9:16 we checked with the host and he went to try to find our... More 

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Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear rbtvwestfall, On behalf of the entire team at the DoubleTree Beachwood hotel I would like to apologize for the issues that you encountered during your recent stay. During our recent renovation we have taken particular notice of both the quality and the noise of our in-room HVAC systems. I have taken your review and shared it with our Director... More 

Marietta, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical good Hilton hotel. Fitness center had up to date equipment. Breakfast buffet had great variety. Snowed overnight and hotel staff cleaned off my car and plowed parking lot. Front desk were very friendly and helpful. Would stay here again.

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Thank you for taking the time to review our hotel, the entire team and I appreciate your feedback. We are glad you enjoyed your stay and look forward to serving you in the future. Respectfully, Thomas M. McKenney More 

Boston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay was excellent. The staff was very friendly and my room was very good. The pool is very clean (as long as the kids are clean and this depends on parents) and hotel staff maintains all very well even when patrons are not so mindful of others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Thank you from the entire team at the property regarding your recent positive review of our hotel. The team strives to deliver outstanding service each to each guest and family. I have shared your response with the team, and if your travel plans call for a return trip to the Cleveland area, we look to handle all your needs. Respectfully,... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

If you want to hear toilet flushing and see trashould everywhere in hallways you should stay here.This place is ran more like a low budget motel.Very unprofessional front desk employees and constant weed smoke in outside parking lot.For what they charge trust me RUN!!!

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Thank you for taking the time to review your stay at our hotel. On behalf of the entire team at the DoubleTree Beachwood Hotel, I would like to apologize for the issues that you have outlined. The hotel is going through some minor room upgrades, and this may have caused some the issues regarding the trash in the hallways. We... More 

Arlington, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to commend the staff, at DoubleTree Hotel in Beachwood OH for their responsiveness. I somehow left an important item at the hotel when I checked out after a 4 day visit, booked via Hotwire. It was turned in, and DeBorah Hunt of the desk staff called me within minutes on my cell. I was able to return to... More 

Was this review helpful? Yes 1
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Thank you for your recent review of our property. We strive to ensure that each and every guest leaves satisfied. I would also like to thank you for singling out Ms. Hunt for her quick response. She is an asset to our organization and it is great to see her mentioned for her service. Again thank you for your positive... More 

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Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
Hotel Style:
#4 Business Hotel in Beachwood

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