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DoubleTree Cleveland East/Beachwood

3.5 of 5 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
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DoubleTree Cleveland East/Beachwood
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DoubleTree Cleveland East/Beachwood
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316 reviews from our community

Traveler rating
    96
    94
    61
    43
    22
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137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (62)
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    (115)
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    (91)
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    (48)
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Wyoming, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Clean rooms. Friendly staff. Great food. The staff was helpful and the fitness facility was great. The only thing was the side door is able to be opened without a key and we wondered if that was normal procedure. Otherwise, we had a wonderful stay.

Review collected in partnership with DoubleTree by Hilton

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Portage, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I stayed in hotel for business trip. The first night, I was working at the desk and someone had the key to my room and walked right in. Both of us equally surprised and annoyed at the inconvenience. I was not comfortable the remainder of the trip. My only fault was to not flip the bar on the door so... More 

Review collected in partnership with DoubleTree by Hilton

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Buffalo, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

With a plethora of hotels on the same street, do your best to avoid the Doubletree. The rooms were beyond small, bathroom no bigger than an outhouse, paint peeling, elevators under repair, fridge sub par, basically just a place to put your stuff. Too small for even our three day visit. Buyer beware or look across the street.

Review collected in partnership with DoubleTree by Hilton

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the doubletree couple of times and the front desk agent Einass went out and beyond , she provided an excellent customer service , helped us out through our entire stay. she is the reason for my wife and I to come back to the property. Henry Faragalli Thank You

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1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent staff and Front Desk Lead person Ms DeBorah Hunt was exceptional in accommodating our needs also she was very pleasant and had a smile the whole time of interacting .She really enjoys her position as we were there for a funeral she made our stay pleasant !

Review collected in partnership with DoubleTree by Hilton

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Scottsdale, Arizona
Top Contributor
300 reviews 300 reviews
79 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There was nothing that stood out as amazing here, but was great as expected from a Doubletree. It is a great location & was clean. The check in was simple & the gentleman working was friendly. We also got a last minute room as our stay was unplanned on Thanksgiving night because of the snowfall.

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Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Kellie Z, Thank you for taking the time to review your most recent stay at the DoubleTree Beachwood Hotel. We are glad that we met your expectations and look forward to serving you in the future. Sincerely, Thomas M. McKenney More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My partner and I took a brief winter break to get away for a few days, relax and do some shopping. From the time we checked in until the time we checked out, everything we experienced was positive. We have never met a more accommodating staff. The facilities were great. I can honestly say without a doubt that it was... More 

Review collected in partnership with DoubleTree by Hilton

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Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Bill D, The team at the hotel and I would like to thank you for your most recent review. We enjoyed serving you and yes our hotel is close to some of the best shopping areas in Cleveland. If you are planning a return trip to the area, we look forward to serving all your needs. Respectfully, Thomas M.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is a pretty great place to lay your head. The lobby is nice and clean, the room was big and roomy, the staff were nice and friendly. I would recommend staying here any length of time as this is a really nice hotel.

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear CjR, The team and I would like to thank you for your most recent review of our hotel. We are pleased that we exceeded all your expectations and look forward to serving you again in the future. Sincerely, Thomas M. Mckenney General Manager More 

United States
1 review
4 of 5 stars Reviewed December 23, 2014

I only stayed one day on a business trip, but the service was great and the beds are immaculate. I had the best sleep I've had in a long time. I also ordered room service for breakfast. They were very quick! The restaurant closed late(11p.m) which I was very impressed to see considering I didn't check in until after 10... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Cynthia H, I would like to thank you for taking time and reviewing your recent stay at the DoubleTreee Beachwood Hotel. We are glad that you slept well and enjoyed dining with us. The team takes pride in surpassing all of our guests expectations and we are glad that we surpassed yours. Respectfully, Thomas M. McKenney General Manager More 

Atlanta, United States
1 review
3 of 5 stars Reviewed December 17, 2014

Overall ok stay. Staff was nice. Restaurant was good. Rooms very loud and dated. Good area for going out to eat and shop an easy access to highway. Just wasn't that pleased with the room itself. Needed painting/wallpapering refreshing and a new heating system

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Alison P., On behalf of the entire team at the hotel, please let me apologize for not meeting your expectations during your stay. The hotel has been undergoing a comprehensive renovation and continues to do so. We are currently working in our guest rooms and I am sorry that you were not able to stay in one of our... More 

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Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Orbitz, Cheap Tickets, Despegar.com, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
Hotel Style:
#5 Business Hotel in Beachwood

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