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All 13 Beachwood hotels

DoubleTree Cleveland East/Beachwood

3.5 of 5 Hotel   |   3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
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63%
Ranked #7 of 13 hotels in Beachwood
A recent review
4 of 5 stars reviewed 2 days ago
Joseph C Beachwood, OH, United States
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  • Reviews (214)
  • Photos (31)
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214 people have reviewed this hotel

Traveler rating
    65
    69
    42
    26
    12
See reviews for
59
24
11
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Beachwood, Ohio
1 review
1 of 5 stars Reviewed 2 days ago NEW

Horrible experience my room wasn't ready on time,the stuff was rude, trying to do things fast, and after waiting for so long they gave me the wrong room category that i was supposed to have,i found out the next day and i had to move to another room. The elevator was barely working Shaking and making loud noises, when i... More

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Cleveland, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

The bathroom had a weird black & blue powder substance in the tub. Also, the elevator near our room was not working and those that did worked VERY SLOW. I would be cautious to book this hotel again as my agreed refund for the room fee has yet to be refunded to my credit card.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Beachwood, OH, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Doubletree in Beachwood the past few weeks. Despite the large groups staying in the hotel, they kept things quiet up by the guest rooms. I made a couple of requests from the front desk and they were taken care of immediately. One of their houskeepers actually held the elevator for me one morning when she saw... More

Review collected in partnership with DoubleTree by Hilton

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Battle Creek, MI, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Lobby and restaurant under renovation, but the entire hotel is in need of one. Installations and furniture are old and service isn't at the level of other locations in the chain. Service not uniform; highly dependent on individuals; somtetimes friendly and efficient sometimes not.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Jose M, thank you for taking the time to let us know about your most recent stay at our hotel. As you know certain areas of our hotel are under renovation and more to come. During this process we always do our best to satisy our guests so they are not inconvenienced. I do hope you understand and again... More

NYC
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were fine, clean and in good condition, but small bathroom (tub/toilet right on top of one another). The staff were fine, but seemed to be lacking supervisor's attention and detail that would make this a good stay. Twice we needed to go to the front desk to request towels for the pool. After someone threw up in the... More

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George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Travel Pal, thank you for taking the time to let us know about the issues you encountered during your most recent stay. Unfortunately the issues in the pool and restroom were out of our control, once we discovered the the problem our staff reacted in the appropriate manner following all specifc protocol when a situation like this occurs. Again,... More

North Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a great stay at Double Tree by Hilton in Beachwood, Ohio. The hotel was clean, the staff was helpful and curtious. The reservation was available on time and I was able to get the bed size I wanted. The pool looked inviting, although I did not use it. Food options were also good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Seattle, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 8 days recently room 350. This hotel could be really nice. Please keep the pool area clean that's one of the reasons I stayed here was for the indoor outdoor pool, I get there and we are cleaning the pool ourselves there was so much stuff floating in the pool. Employees should be able to... More

Review collected in partnership with DoubleTree by Hilton

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Vancouver, Washington
Top Contributor
121 reviews 121 reviews
88 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Those were the words from DeBorah at the Front Desk when we checked in -- and she was not kidding! First a little backstory: We had to check out of the Embassy Suites in nearby Independence after one miserable might because despite smokers being quarantined on the top floor, smoke is here there and everywhere with windows that do not... More

Was this review helpful? Yes 1
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear MMP, thank you so very much for taking the time to let us know what a fabulous experience you had at our hotel. Rest assured that we have shared your comments with all of our staff and a very big Thank You from all of them . More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mother in law unfortunately was there due to a passing family member and I will say that the customer service was so excellent by all staff during this difficult time. I would like to recognize one person Kameela the guest service agent put the icing on the cake by calling me to state that my mother in law left... More

Was this review helpful? Yes 2
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear BJ Blunt, thanks for letting us know about your most recent stay at our hotel. We so very much appreciate your positive comments about our staff and service. Your comments have been shared with our team and they are ecstatic. Thanks again. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The service was very nice, the room very nice, hallways felt dated and brown coloring makes me think dirty although they probably were not. I was offered the bereavement rate but didn't seem like it was particularly reduced...we ate offsite due to lack of restaurant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

31 photos of this hotel

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Room/suite (11)
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Pool/beach area (2)
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Hotel & grounds (4)
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Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Beachwood
Hotel Class
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Number of rooms
404

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