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All 13 Beachwood hotels

DoubleTree Cleveland East/Beachwood

3.5 of 5 Hotel   |   3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
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62%
Ranked #7 of 13 hotels in Beachwood
A recent review
5 of 5 stars reviewed yesterday
Penne C Pittsburgh, United States
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  • Reviews (220)
  • Photos (31)
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  • Room tips (14)
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220 people have reviewed this hotel

Traveler rating
    67
    71
    42
    28
    12
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62
24
11
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Pittsburgh, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Clean, friendly staff, very good service. Food in the restaurant was very good. Complimentary breakfast was very nice and lots of variety. Loved the warm cookie at check in. Plenty of parking. Was in close proximity to nice local restaurants.

Review collected in partnership with DoubleTree by Hilton

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Arkansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We looked for a hotel south of Cleveland and found this gem. Yes the restaurant is closed and is stated on their website, so that is noted up front. BUT they have and outside area they are serving the food. Only gripe was the hot tub seemed cloudy and smelling. So I didn't use it. The room was great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 6 days ago NEW

Where to start... Oh, I know - on night two, I discovered what appeared to be old, dried vomit on the back of one of my "clean" pillows following a visit from housekeeping. The woman at the front desk wasn't blatantly rude about the incident but offered no shock or empathy. Perhaps this is not the first time she's encountered... More

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Chagrin Falls, Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a family we have spent many little weekends away. Great hotel, indoor and outdoor pools, excellent dining in room or not. Rooms are clean and comfortable. The prices are very reasonable. The hotel has shuttles to and from the airport. The employees go the extra miles to make sure your stay is all that you want it to be... More

Was this review helpful? Yes 1
Roc hester
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice place to stay and the cookies were out of sight. A pleasant touch for a visitor to remember when ne returns home. Maids were nice and pleasant and helpful. Hopefully the restrant will be open on my next visit. The menu can be improved.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Columbus, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My "poor" rating is within the context of other DoubleTree hotels I've stayed in. There's a whole other class of truly "poor" hotels, but for a DoubleTree this is one of their worst. Elevator was clearly breaking down (and only 1 of two was operating, horribly at that) - when it got to the floor, the whole thing would shudder... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Beachwood, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Horrible experience my room wasn't ready on time,the stuff was rude, trying to do things fast, and after waiting for so long they gave me the wrong room category that i was supposed to have,i found out the next day and i had to move to another room. The elevator was barely working Shaking and making loud noises, when i... More

Was this review helpful? Yes 1
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Adrian, thank you for taking the time to let us know about your most recent experience at our hotel. I sincerely apologize for the issues you incurred, they should of never occured. Rest assured that I have personally shared your comments with the staff involved and the specific corrections have been made. I want you to know that this... More

Cleveland, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The bathroom had a weird black & blue powder substance in the tub. Also, the elevator near our room was not working and those that did worked VERY SLOW. I would be cautious to book this hotel again as my agreed refund for the room fee has yet to be refunded to my credit card.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Jason S, thank you for sharing your feedback regarding your most recent stay at our hotel. We do apologize for the substance on your bathtub, as you requested the situation was rectified. I know your refund is now back to you, it does take several business days to complete the process. Again, thanks for the feedback, we look forward... More

Beachwood, OH, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Doubletree in Beachwood the past few weeks. Despite the large groups staying in the hotel, they kept things quiet up by the guest rooms. I made a couple of requests from the front desk and they were taken care of immediately. One of their houskeepers actually held the elevator for me one morning when she saw... More

Review collected in partnership with DoubleTree by Hilton

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Battle Creek, MI, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Lobby and restaurant under renovation, but the entire hotel is in need of one. Installations and furniture are old and service isn't at the level of other locations in the chain. Service not uniform; highly dependent on individuals; somtetimes friendly and efficient sometimes not.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Jose M, thank you for taking the time to let us know about your most recent stay at our hotel. As you know certain areas of our hotel are under renovation and more to come. During this process we always do our best to satisy our guests so they are not inconvenienced. I do hope you understand and again... More

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Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

31 photos of this hotel

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Room/suite (11)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Beachwood
Hotel Class
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Number of rooms
404

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